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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Nov 18, 2025

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 3

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Am writing to bring to your attention an issue regarding a recent return request associated with my order (Order ID:[protected].

I had initiated a return for the said order, and the return pickup was successfully completed by your courier partner. However, the status on the Amazon application incorrectly reflects that the pickup was rejected.

Following this discrepancy, I raised a complaint through...

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I, VIPIN KUMAR, from KOZHIKODE, KERALA, lodged a prepaid order (Order ID: 404‑1173811‑9257157) for a Motorola Razr 60 Ultra (₹99, 000) on 16 June 2025 via Amazon India, sold by Darshita Electronics. Despite “out for delivery” status on 20 June, no delivery attempt was made, yet the order was falsely marked “Customer rejected delivery.” After repeated assurances of a re‑delivery on 21 June, Amazon subsequently...

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Hi,
I had placed an order (Order #[protected] for "Sound Tech 950 Mbps USB WiFi dapter Wireless Network Receiver Dongle for Laptop Desktop Support Windows XP/7/8/10 nd MAC OS" for which I made online payment.
I have not received the item so far. However in Amazon App status of above order shows as "Delivered 21 June" with the remark "Package was handed directly to a security guard".br...

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I ordered a Native M1 Air Purifier from Amazon India. The first unit was damaged, so I requested a replacement. The replacement came but had missing components. Now I’m being made to return the item again, and Amazon says the process will take 16 days, with a refund only after another 10–15 days.

Meanwhile, I had returned my old working purifier, trusting that the new one would be fine. Now I’m left with no purifier at...

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Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

Website: www.amazon.in

Respected Jeff Bezos Sir And The Amazon.in Customer Care Team,

I hope you are well. I am writing to inform you that I have received the wrong product in my order [Order Number :[protected]], which was placed on [Order Date :- 10th May 2025]. Instead of the [correct product :- Patriot Memory 16GB (2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink PV316G186C0K [https://amzn.in/d/bMxj4sF],...

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Address: Not known

Your Return Instructions
Additional Instructions for mailing your package
* Securely package your return to avoid damage during shipping. If possible use the original packaging.
Your return pick-up is scheduled for: Friday, 6 Jun, 2025, 07:00 - 22:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rudolph Fernandes
201 Kotecha Apartment C H S...

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I purchase a Almonard pedastal fan via Amazon last month. Fan is not working. Please replace the fan immediately.
I call customer care and replacement order. But no one came to collect fan in my house. So please return the fan and replacement or refund the money as early as possible
Thanking you
Dr Subramanian A H Alakkattu madam Thalayazham Vaikom pun 686607
Ph [protected]...

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Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: Chennai

My ordered product suppose to delivered on Saturday and based on my availability on delivery address and order my new smart phone. first time i git msg saying -the delivery person unable to contact you post sowing out of delivery in Amazon App. due to that i have cancelled the product and cancelled other accessories also which was for my smart phone.

Next week also i order based on may availability at my home and the same think...

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I have a return approved and it's not being picked up, it has already been 10 days, I am providing order number for reference:
[protected]

Amazon India customer support has been notified about the posted complaint.

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Address: Captain chuttan lal meena colony near yadav petrol pump, rajgarh road, alwar, rajasthan, 301001

I am writing this with extreme frustration, disappointment, and a sense of helplessness due to the repeated negligence shown by Amazon in fulfilling my orders. Despite being a long-standing and loyal customer who has spent lakhs of rupees on your platform over the years, the treatment I have received over the past 25 days has been nothing short of harassment—both mental and physical.
Let me take you through the detailed chronology...

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I am extremely disappointed with the handling of my return and refund for order #[protected].

I received a product with a serial number mismatch — the serial number on the delivered item did not match the one listed in the order. I promptly contacted customer support, shared all required images and the bill, and your team acknowledged the issue. Based on that, a return was approved, and the product was picked...

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I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhivery—but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...

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Address: Dindigul

I purchased a TV for ₹15, 500 from Amazon, trusting their claim of free installation. However, the technician who came to my house insisted on installing a wall mount, stating that only they could do it, or else the warranty from Amazon would be void. He charged ₹4, 000 for the wall mount installation, claiming it included the service and the product. When I argued, he threatened that the warranty would not apply. I have proof of the payment. Spending an extra ₹4, 000 for installation and warranty on a ₹15, 500 TV is outrageous and deceptive! This is a scam by Amazon. I urge everyone to avoid buying from them. I demand justice! #AmazonFraud #ConsumerComplaint

Order placed
Order number
9 May 2025
[protected]

Amazon India customer support has been notified about the posted complaint.

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Website: www.amazon.in

I bought borsche vacuum cleaner through Amazon, the product is not working in wet mode
Despite multiple attempts they are saying the product is non refundable
So kindly let us know what to do further....

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Address: Gurgaon India

Website: Amazon.in

I had orderred for samsung galaxy buds 3 pro from amazon, i received an empty box
After returning the empty parcel amazon did not refund my money and i stand with nothing now paying emi for the product every month...

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I notice that when the issue is difficult to handle, the chat agents lie to the customer that they in their capacity have processed the refund and it will get credited back to amazon pay balance within 24 hours.

However later when you get a call back from amazon it's clear that it was all fake.
Amazon agents on chat just to satisfy customers make false promises....

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I was promised that the product would be delivered by Saturday with my Prime membership, but it still hasn't arrived. The delivery was rescheduled for the next day at 12 PM, yet it remains undelivered, and now the day is nearly over. What’s the point of having a membership and placing an order if it doesn’t arrive on time? Every time I contact customer service, they make false promises, claiming it will be delivered within...

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Bought item from amazon on 9th jan 2025, received wrong size item seller wakefit initiated refund on[protected] of 32683.8/-.
But i have not received it till now, have called amazon customer care multiple time in these days around atleast 15-20 times. All customer care executing asking same details of issue then again taking 15-20 minutes every time and then says i will get my amount in 3-5 days. But till now did not receive my amount...

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