Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 14, 2025
Complaints 20076
Resolved
1465
Unresolved
18611
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raju Reddy102
from Bhubaneswar, Odisha
Jul 4, 2024
Report
Copy

Delivery services related.

Address: Sikharchandi chandi nagar, BBSR, Odisha 851024

I have placed an order with ID[protected] with amazon. The order was out for delivery on 03-Jul-24. The devery agent called me at 10:07 PM and denied for door step delivery and asked me to collect the order from a bus stop. I requested him for doorstep delivery. He had not delivered the order and updated wrong comments in the application as "Delivery attempted- OTP not available" though he did not attempt the delivery. I have another...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saundarya Patil
Jul 3, 2024
Report
Copy

Regarding return of orders

Website: amazon.in

I have been trying to return order[protected]Kotty Women's solid polyester blend cherry maroon trousers) since 8th June, 2024, but it has been repeatedly cancelled without a valid reason. I spoke with customer service on June 16, 2024, where I was assured the order would be picked up on June 17, 2024 (Monday), which did not happen.

Also order[protected] since 24th June but it has been repeatedly cancelled...
Helpful
Found this helpful?
Write a comment
Report
Copy
I have ordered OnePlus Nord 3 on 18 June 2024 at 19999 that is delivered on 20 June. After a day I saw a minor gap between display and frame of phone (check out the picture below) and raised complaint for replacement on 21 June. I got replacement on 25 June that is to be delivered between 7am to 10 pm.
On 25 June, I waited for delivery, but I didn't get any call from delivery boy till 7 pm and then I talked 3-4 times to amazon agent...
+7 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Firstly, I want to bring to your attention that I suspect orders are being intentionally returned for various reasons because our location is a bit far from the city. It seems representatives, agents, or local service providers don't want to spend time delivering to this area and are therefore returning the products with false reasons on the portal. This has also happened to our neighbors, who had to rebook 3 or 4 times to finally receive...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
neha.y
from Delhi, Delhi
Jun 25, 2024
Jun 26, 2024
This thread was updated on Jun 26, 2024
Report
Copy

regarding order no 408-8048431-8311514

Address: India

I have ordered a set of three T shirt from amazon on 31st May 2024 price was Rs 689. But I receive only two t shirt. After this I create a return request, amazon agent came to pick up but he denied to pick up he told me that he can not verified it because he has instructed to pick up 03 t shirt, but you have only two t shirt. So told me to call customer care again & raise a new pick up request & remove verification process during pick up,...
Helpful
Found this helpful?
Write a comment
Report
Copy
My order no- Order#[protected].

My Order was supposed to be delivered on 14th June. However it was not delivered. On 15th I contacted the Chat support team they informed there is some issue with parcel we will deliver on 17th. On 17th Morning delivery agent called me to check I am home. I waited all day for the delivery guy and in the evening he said I have given the parcel to another agent.
On 18th I have...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahar
from Patiala, Punjab
Jun 23, 2024
Report
Copy

Return goods

Address: Zirakpur punjab

I have order for ps5 game but I have rec'd the empty bag which not required for my child .
I have many time complaint by phone and mailed which regularly hallashmemt by delivery agent .
Wrongly update to amazon, now they are denied for refund after many time hallashmnent .

Kindly requesting to you pl help
For refund this...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
neelam dogra
Jun 22, 2024
Nov 17, 2024
This thread was updated on Nov 17, 2024
Report
Copy

Ordered item not came again or visited

Address: Rawat villa Adarsh society 2 Khodiyar colony Jamnagar

Sir my order aqua d pure 4 in one coper ro[protected]

carrier does not visit again as we waited the whole day, which is frustrating.

plz rectify the issue as soon as possible. or I have to cancel the whole item.

we are still waiting for our RO as described....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Swati Dhadwal
Jun 20, 2024
Feb 12, 2025
This thread was updated on Feb 12, 2025
Resolved
Report
Copy
Resolved

return picked up but amazon is not ready to refund my rs 34, 000

I had ordered Ray ban glasses of Rs 34, 000 which was picked up for return on 09-Jun-2024. It's been more than 10 days, and I have not yet receieved refund. Previously it was displaying on the Amazon account that refund will be issued once they receive the item. Today (20-Jun-2024), it is showing in the refund status that product is lost in transit.

Is it my fault? Why Amazon is not issuing the refund.

This is...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prithwi.de
from Mumbai, Maharashtra
Jun 15, 2024
Jun 21, 2024
This thread was updated on Jun 21, 2024
Report
Copy

amazon brand - solimo uno engineered wood tv stand cum display and entertainment unit

Address: Plot no 376, 14th road Khar West, Mumbai 400052

I am writing to file a complaint against Amazon India regarding a damaged product and unresolved issues with my order (No.[protected] placed on May 18, 2024. Despite multiple attempts to resolve the matter, my concerns remain unaddressed. Installation and Damage: The installation, scheduled for May 25, 2024, was delayed, and upon opening the package, the product was found damaged. I promptly initiated a refund on May 26, 2024, and...
Helpful
Found this helpful?
2 Comments
Report
Copy
B
Bhushan07p80
Jun 15, 2024
Report
Copy

expired products delivered

Address: Hyderabad

Seller info - Thru - Amazon India
M/s Pep Technologies private limited.
GMR Airport City. Survey No 99/1, Mamidipally Village, Shamshabad
Hyderabad - 500108
Telangana, INDIA
Invoice No : HYD8-9746
Order ID[protected]

Order M Caffeine Face & body Scrub on 3rd June & received the product on 6th June 2024, (one face scrub & one body Scrub)
Both Products are expired br...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
ynath1963
from Lucknow, Uttar Pradesh
Jun 12, 2024
Report
Copy

product not delivered for [email protected]

I am an amazon prime user my email id is [protected]@gmail.com.

I have purchased a product from amazon Dr. Pen Original M8 Ultima order details are order Date : 29-May-2024
order Number :[protected]
order total : 4769.10

The order marked as delivered on 30th may but i haven't received the order so raised the complaint to customer support the customer support person said to wait for 2 days...
Helpful
Found this helpful?
Write a comment
Report
Copy
Irshad Siddiqui
from Deoria, Uttar Pradesh
Jun 10, 2024
Jun 10, 2024
This thread was updated on Jun 10, 2024
Report
Copy

regarding order # [402-6618848-3958727] - wireless microphone not received and no refund processed.

Dear Amazon India,

I am writing to complain about my recent order (#[[protected], placed on June 3, 2024, for a wireless microphone. The total cost of the order was Rs 999.

As of today, June 10, 2024, I have not received the microphone. Additionally, there is no record of a refund being processed for this order.

I am disappointed with this experience. I kindly request your immediate attention...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit@2509
from Delhi, Delhi
Jun 8, 2024
Report
Copy

Wrong item was delivered

Order date - 30th May, 2024
Order Id[protected]
Delivery Date - 1st June, 2024

I ordered Atom ASITIS Whey protein Isolate(4kg) but I got Atom Whey protein Isolate + concentrate(4Kg) which was around 2, 500 rupees cheaper than the ordered one. I contacted their customer service ASAP and told them the same but they said the transaction details hasn’t been processed yet so, try to contact us later. So,...
Helpful
Found this helpful?
Write a comment
Report
Copy
On February 21, 2024, I purchased a pair of Ray-Ban kids UV protected sunglasses with Order ID[protected] for Rs. 4690/-. From Amazon Application Subsequently, on February 24, 2024, I placed another order for the same Ray-Ban sunglasses with Order ID[protected], this time for Rs. 4, 221/-. Both orders were returned and collected by an Amazon delivery agent on March 2, 2024.

While the refund for Order ID[protected]...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Loveleen Thareja
Jun 4, 2024
Report
Copy

Hardcore laptop cover

Address: K-17/12 dlf phase 2, Sector 25. Gurugram

I ordered Laptop cover for my mac book and it does not fit my macbook so I created return for it on the same day. No one came for the pickup for 10 days and then I called Amazon India to create the pick up. No delivery partner came at my doorstep and just message pop that I cancelled it on the doorstep. i again called the amazon care and told the issue and they will create one more return and this will not happen. But it happens once again....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Swati Dhadwal
Jun 3, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
Resolved
Report
Copy
Resolved

not ready to return 340000 item order # 407-7280861-4012337

I had ordered a pair of Ray ban glasses for Rs 340000, ORDER #[protected] which I wanted to return for 15 days but was not able to.

The return pick up was never attempted on the specified date and agent came a couple of times after that without any prior notification. I was never aware whenever a pick up was attempted and agent never called me whenever he came. I had not received any message also, which I should, and...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jan Niklas Cherubin
May 31, 2024
Report
Copy

Website: www.amazon.in

I received a Samsung TV from Amazon today and opened the box. By opening the box, I saw already that there was a broken screen. I wanted to get the TV replaced by Amazon, so I followed their replace instructions and uploaded photos. Then they have to call you. And they were asking for more and more photos, making me feel like I am responsible for
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address: DAWNTECH ELECTRONICS PVT LTD, LUDHIANA LOGISTICS PARK, VILL KATANI KALAN, NH4, HADBAST NO 212, KHEWAT NO.748/840, 141113
    Website: www.amazon.in/Lloyd-Inverter-Convertible-Anti-Viral-GLS18I5FWBEV/dp/B0BRKXBRMF/ref=sr_1_18?crid=27S58R5ZKUGW1&dib=eyJ2IjoiMSJ9.pnCcEeg_YRBfyjSDUDNlGhm9nxiSdmm8Kpn_fNvJmo-vxLUwZWGJMjqK21M-Fz4Tx

    I purchased an AC as per below detail (ATTACHED INVOICE AND MISLEADING INFORMATION) through Amazon India.
    Lloyd 1.5 Ton 5 Star Inverter Split AC (5 in 1 Convertible, 100% Copper, Anti-Viral + PM 2.5 Filter, 2023 Model, White with Chrome Deco Strip, GLS18I5FWBEV)
    Style Name:2023 Model - 5 Star.
    DATE OF PURCHASE: 27TH MAY, 2024.
    ESTIMATED DATE OF DELIVERY: 29TH MAY, 2024.
    I received an out of delivery message...
    +3 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    shethshalinn
    May 28, 2024
    Report
    Copy

    Complain regarding order cancellation and price increase

    Dear Amazon Customer Service,

    I am writing to express my disappointment and frustration regarding the cancellation of my order and the subsequent price increase. I had ordered a Samsung Galaxy M14 5G (6GB RAM, 128GB ROM) for ₹9, 999/- on 20th May, 2024. However, my order was cancelled without my consent, and I am now being asked to reorder the same item at the new price of ₹12, 490/-.

    Order Details:
    br...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy