Claimed

Amazon India Complaints & Reviews

www.amazon.in

1

Updated: May 11, 2026

Complaints 20358

Resolved

1485

Unresolved

18873

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

Amazon India reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: India

Respected Sir/Madam,

I, Atul Pund, hereby file this complaint against Amazon Seller Services Pvt. Ltd., seeking redressal for the unfair trade practice and deficiency in service.

FACTS OF THE CASE

1. I purchased a Redmi 13 5G mobile from Amazon on 07.03.2025, with a warranty period till 06.03.2026 (Invoice No. BLR7-46993], copy attached).
2. The mobile was supposed to be a new device, but...

Helpful

Found this helpful?

Write a comment

Iâ€™m writing this post out of sheer frustration and disappointment with my recent experience on Amazon.

I placed an order on 3rd October, which was supposed to be delivered by 25th October. However, the item never arrived. The last tracking update showed 17th October, and after that â€” no communication, no update, nothing.

Despite reaching out to Amazon customer care multiple times, I was repeatedly...

Helpful

Found this helpful?

Write a comment

I am filing this complaint against Amazon India and the concerned delivery partner/seller for repeated delivery failure and false delivery updates.

My order (Order ID:[protected] was scheduled for delivery on 27 October 2025, but despite multiple re-schedules and repeated calls to customer support, the product was never delivered.

The delivery agent never called or visited my address, yet the order...

Helpful

Found this helpful?

Write a comment

I was stuck with 10055045INR in Amazon task mall platform. They are asked me for 280005INR commission. I was afraid I will lose that amount to Amazon task mall. so I refuse to pay and they freeze my account so I could not see single penny itself in my account . Not able to login so I had to contact Vos (recovery expert team) on telegram : @vos9112pro for help and they help me recover my money and stop me from getting scammed more . Do not...

Helpful

Found this helpful?

Write a comment

Address: Rainbow garnishers pvt ltd plant 2, , u turn industrial estate Gat no 357 kharabwadi khed, CHAKAN, MAHARASHTRA, 410501, India

I am writing this complaint against Amazon India regarding the extremely unprofessional and careless behavior of their delivery and customer support teams, which has caused me significant inconvenience, frustration, and mental stress.

I ordered a OnePlus 13R smartphone from Amazon on 19th October 2025, with an expected delivery date of 22th October 2025. However, on the delivery date, the delivery status was incorrectly updated...

Helpful

Found this helpful?

Write a comment

I order a utensil set (butterfly company) from amazon…i have some issue with the product..i found it costly and decided to return the product..from the last 3 days i am raising return request but no one come to pickup and they cancel the return request request again and again…plz resolve this issue...

Helpful

Found this helpful?

Write a comment

Order Number[protected]
Order placed - 15 September 2025
Delivered & return - 18 September 2025 (return created same day)
Product amount -5, 995.00 rs

Hello,
I have purchased a watch from Amazon and created return for same and no one came to collect my product and in tracking it was showing return is picked...on 24 September 2025. Since I am calling to requesting them to collect and give...

Helpful

Found this helpful?

Write a comment

Address: Pimple Gurav Pune

This person Baburao Vhankol is a cheater.
He has many companies but he is a cheater.

He has duped many folks up till now.
He wants everything free.
He is running companies like logic pro software.
He employees people and does not pay them salary and throws them out.
He gets work done from others and does not pay lawful amount by arguing with them and giving shameful reasons.
His bad...

Helpful

Found this helpful?

Write a comment

Dear sir,
i was placed an order in amazon being order number Order #[protected], dated[protected] of value Rs 15, 898 inverter, it supposed to be delivered on or beforen[protected]as per tracking details) but they failed to dispatch on that day and again they mentioned it will deliver on[protected] again failed, they updated status as item running late.
then i called to customer care regarding this and they told it...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

Hello Sir,

I am Srikanth.SP resident of Hyderabad, from past few weeks most of my orders i placed without delivering they are returned back to the seller inspite of repeated complaints to amazon customer service no proper action was taken by them.

Could you please help me resolve this issue by taking necessary action.

Below is the list of orders having not delivered or returned items with no action...

Helpful

Found this helpful?

Write a comment

Address: L010 officer city 1 Rajnagar Extension Uttar Pradesh

I purchased a IFB Smart Choice 331L Refrigerator Order No[protected] on 23-Sep'25. When it was delivered, people delivered at late night around 8:30 PM and they gave false statements that "do not plug it in until the installation team will come". the next morning when I checked the refrigerator earthing point was broken then I complained & they suggested "no replacement is available. please return faulty Refrigerator & order new...

Helpful

Found this helpful?

Write a comment

I ordered an iPhone 15 (Green, 128GB) from Amazon India on Oct 1, 2025. It was scheduled for delivery on Oct 2 (6–10 AM). Despite multiple reschedules and repeated calls to customer service, the order has not been delivered as of Oct 5, 2025.

Tracking ID:[protected] | Order ID:[protected] | Location: Kolkata, WB.

The delivery executive never contacted me, and Amazon keeps raising tickets without...

Helpful

Found this helpful?

Write a comment

Address: Chittipothula Ramesh, Advocate, Huzurnagar Town and mandal, Suryapet District ,Telangana Mobile Num : 9948851452

I placed an order on 26/09/2025 for **EXVITO Portable Shoe Rack for Home Plastic Shelves Household - 4 Door DIY Multipurpose Shoe Rack Organizer, Shoe Storage-Shelf with Dustproof Door Entryway for Heels/Slippers/Boots - Grey**.

On 30/09/2025, the delivery person called me only twice, at 06:58 PM and 07:01 PM, from the number **[protected]**, and then cancelled my order at 07:07 PM. I was waiting for the order, but since I...

Helpful

Found this helpful?

Write a comment

To
The Consumer Forum,
Hyderabad, Telangana

Respected Sir/Madam,

I wish to lodge a complaint against Amazon India for the irresponsible behavior of their delivery agent and customer support staff, as well as for the false assurances provided to me regarding my order.

Details of the incident:
1. On 25th September, I placed an order on Amazon India with the Pay on Delivery...

Helpful

Found this helpful?

Write a comment

I Ordered Mobile phone Vivo V 60 two times from Amzon in Great Indian festivals and it got marked Rejected on its own by delivery team. No One contacted me for delivery. I guess they simply show these deals to bring traffic on their wesbsite and then do this drama of showing your product is Out for delivery.

Below is the order details for 25 Sep 25
Order Number:[protected] Invoice Number : LDX1-100585
Order...

Helpful

Found this helpful?

Write a comment

Regarding order id[protected]
I was scammed by amazon service, my refund is not issued yet and being mentioned that refund could not be done since I returned wrong products.who returned wrong? I returned which I received. I raised return with amazon for received wrong products and by approval of return of received wrong products pickup was done by courier company but now after the products reaching warehouse my refund was...

Helpful

Found this helpful?

Write a comment

I GOT scammed R135, 000 IN Amazon Mall part-time jobs AND RECOVERED IT with vos

All task Mall PLATFORM ARE SCAMS kINDLY READ SO YOU DO NOT FALL VICTIM.

I saw post Amazon task mall online jobs and apply on FB and redirected to whatsapp. Isabella who recruit me and advice to register. After registration she teach how to do task. Recharge 14 and first for task .after two task again task came with difference 61 and...

Helpful

Found this helpful?

All task Mall PLATFORM ARE SCAMS kindly READ SO YOU DO NOT FALL VICTIM

I GOT scammed of R135, 000 by Amazon Mall part-time jobs AND RECOVERED IT with vos ( WhatsApp :+[protected]

I saw post Amazon task mall online jobs and apply on FB and redirected to WhatsApp. Isabella who recruit me and advice to register. After registration she teach how to do task. Recharge 14 and first for task .after two task again...

Helpful

Found this helpful?

Write a comment

Address: sdcorporation, sarova studio, behind samta nagar post office, samta nagar, kandivali east, mumbai 400101.

Dear sir,
i am very disappointed with service i am getting from
amazon. i have ordered crucial 1 tb hdd and 8gb ram. order id[protected] but it was not delivered to me. i have received message it is rejected by you and returning to seller. i enquired with customer care . i was told by customer care person aniket that the package is found damaged hence it is returning to the seller. he also send mail to me. i have attached...

Helpful

Found this helpful?

Write a comment

TAKE ACTION
(URGENT APPEAL )

CUSTOMER CARE MAI CALL KARNE MAI RETURN YA REFUND KARNE SE MANA KAR RHE HAI CUSTOMER SUPPORT WALE

campany khud product return nhi kar rhi hai ek baar delivery agent ne khud cancel krwata tha ki isko cancel Krna hoga otp dijiye new return banaye taki verification remove kaa jo ki banwaya senior se baat krke phir bhi issue resolve nhi hua haib aur galti customer ki bta rhe...

Helpful

Found this helpful?

Write a comment