Apollo Pharmacy Complaints & Reviews

My name is r santhoshkumar, iam your customer from 4years, i have a organization sim number is [protected], recently i resigned that company sim handovered to that company, in that number 262rs are there, so please add that money to my new appollo card number: [protected], linked with number:[protected], so please add previous money to [protected] to continue my shopping in appollo pharmacy thank you....

My name is v niranjan kumar, ihave placed on order on apollo pharmacy with order i'd[protected] on 19 november 2019, it's been 12 days since that day there is no update regarding tracking information for the above mentioned order, that order contains protien supplements for my parents, i request you please resolve this soon, my mobile no [protected],...

My order number being[protected]. My registered mobile number being [protected].
Order date is 15/11/2019. I haven’t received the product and been calling the toll free number but no proper response. I didn’t expect such a response from a reputed company. Consider this as urgent and send me the products as soon as possible. I have already paid on line as well....

I was purchased a medicine, the name of DEPLATT 75 mg but I need DEPLATT A 75 mg . That's why, When I was going to shop for exchange my medicine with proper INVOICE they totally refused my proposal. They told me that we are not given to you any medicine or refund a money.

Apollo pharmacy staff behaviour is soo bad.

Please look into this matter....

I had ordered my husband's medicine which they had send wrong medicine so they said we will give tomorrow usually it has happened many times that they have promised to send the medicine but forgot to send the morning and evening staff does not convey the message to each other after the shift change and keep asking when did you order please repeat the order this time the they had made one bill of card and one of cash i asked the rider to give...

I have procured medicine including insulin in apollo nolambur, in a week time dr. Changed the insulin, i have returned the unused insulin and got a different insulin, rs. 852 loss for the replacement. My bill number is 16342mb000032, i have escalated this issue with the supervisor sakthivel and his manager vinothkumar, not got the solution and they have blocked my number, kindly let me know the right person to get the solution.
br...

Hi - i had placed the following order#[protected] for 4 packs of similac2, cost for which was paid online. I received only 2 packs and i have been calling the call center since then regularly to either get my refund or delivery. Given that apollo's call center number is a premium service, i have incurred additional costs to chase and resolve my issue, but with no luck. I would like to highlight the pathetic support and poor customer service...

I abhimany gupta, working here in apollo pharmacy since 16 july 2018, and i got the increment letter and also mention that your service is confirmed... But still in their ax software it's not updated that i am comfirm employee... Itz just showing probationer instead of confirm... I did not got my esic (Employees state insurance corporation) number too... Then how they r deducting my esic money since 1 and half year... Plz support...

Dear, sir/madam
My name is Indrajeet And I have ordered my some medicines since date 17 november 2019 after then passing 4 days I did not received my packet by any method.
I am awaiting, after pay amount by Phone pay.
My order No. is[protected].
Please help me and suggested.

Thanks & Regards
Indrajeet
Mob.[protected]...

Dnt ever buy anything from this app, as i cancel my order later they doesnt cancelled still processing order afterwards i called then they cancel order but didnt refund my money after so many chat n mail they are repeating sorry for inconvience caused wait for a while but 1 week gone still no refund jst saying only one thing apologies for inconvience caused... Wht the held this service is

My order id[protected]...

I had purchased a n99 mask of life on 15/10/19 for which i was not issued the bill. And was assured that the points will be credited to my card as there was excess need of the product in delhi so they didn't issued the bill. I haven't received the points yet and i will file a complaint directly to your md. Price-rs200, location - sec76 amrapali princely estate near exit gate no. 2, noida-201304, uttar pradesh. I had been asking for the same...

Despite several mails and calls to the customer care, my order #[protected] diabetic ensure refill pac in the name of sucharitha sundararaj has not been delivered to my billing address in chennai. The amount for the same has been fully paid. And its more than 3 weeks. Kindly update me at the earliest. I have followed up on chats, mails and over phone calls, but my issue unaddressed yet.
Request a refund of the amount paid, and i never...

Why all of a sudden its mandatory to give phone number for bills. The shop keep is saying he wont give give unless i give my phone mumber.
Can you please provide details as to how my number will be used and where is the rule that its mandatory. On the other hand, yesterday printer was not working in shop so she didnt give give me a hand written bill for the medicine which i purchased. Even after i asked for one.
Thanks, looking...

I am a registered allopathy doctor. I went to pharmacy for purchasing opox cv 200 tab. He refused first that it is not available. I came back and again went to ask when it will get available. He told he won't give without prescription. I told i m a doctor, i showed my hospital id. He told no. He told no, bring the prescription. From whom can i bring prescription, as i am physician of myself. I returned my pharmacy card as i was very angree....

I went to one of the apollo pharmacy for buying few medicine there were no customers i was only one the staff is so slow and careless instead of giving medicine he was talking on phone and can't able to generated bill and also don't know how to receive online payment. After 15-20 min of wasting my time he can't able to do anything.. Untrained and uneducated staff...

It's very sand and bad to say that the staff working in this branch on 03.11.2019 around 8:15 p:m are worst, neglect and lazy staff defaming the brand of apollo without any response, on questioning giving reckless answers and fighting with customers with high voice and pitch, don't come to our branch and asking to take video of conversation, for which i would like to complaint to the head of appollo branch and proceed legally with the footage...

I reached the store of janta store, bapu nagar, jaipur at 10:40pm before it’s closing time.
They had been locked the main door of pharmacy.
They didn’t open it. I had a patient in emergency condition and i urgently need medicines for her.
They ignored and didn’t open the door.
It’s very disappointing for a pharmacy, this a question of a person’s life and death. If you understand please look into this...

Order id:[protected]
Good night roll on
Is not delivered to me. They said they had refunded me my amount in my account but actually i have not received my amount in my bank account number as i have checked my account statement. My order #[protected]
Placed on aug 24, 2019, 4:02:51 pm

Billing info
Amrinder singh
S/o davinder singh
Sarabha nagar, street no. 8, ward no. 2
House no....

Sir,
Apollo pharmacy nearby my home is located in srp koil street agaram, chennai 82. The team is very worst behaviour, while giving order for medicine they are taking orders. But not delivering even after several reminders. Some times they cut the call after receiving our voice. We are struggling past three months. If no person is available they should respond politely. My last order is pending for a week time....

I am complaining about your malakpet store located opposite yashoda hospital. Every time i visit your store i face some problem like the required product is not available and size is not available. When i am going to make a payment they say card machine not working and mobile number is not matching. Apollo name is big but the services from you are very bad. What is the use of giving 24/7 service. Waste of customers time and believe....