Apollo Pharmacy Complaints & Reviews

I had ordered my husband's medicine which they had send wrong medicine so they said we will give tomorrow usually it has happened many times that they have promised to send the medicine but forgot to send the morning and evening staff does not convey the message to each other after the shift change and keep asking when did you order please repeat the order this time the they had made one bill of card and one of cash i asked the rider to give me the change of 2000 he did not had so my husband asked him to bring the change as we did not had the change he brought the change and as some medicine were pending which they had said will send on monday which they didn't send i waited for the medicine then called them on thursday so they said we will not give medicine to to as you misbehaved with our rider you asked him to bring the change. This attitude is very unprofessional and no shopkeeper can refuse any customer to provide the services. My husband is a cancer patient and this behaviour is not exceptable.
Thanks

I have procured medicine including insulin in apollo nolambur, in a week time dr. Changed the insulin, i have returned the unused insulin and got a different insulin, rs. 852 loss for the replacement. My bill number is 16342mb000032, i have escalated this issue with the supervisor sakthivel and his manager vinothkumar, not got the solution and they have blocked my number, kindly let me know the right person to get the solution.
br...

Hi - i had placed the following order#[protected] for 4 packs of similac2, cost for which was paid online. I received only 2 packs and i have been calling the call center since then regularly to either get my refund or delivery. Given that apollo's call center number is a premium service, i have incurred additional costs to chase and resolve my issue, but with no luck. I would like to highlight the pathetic support and poor customer service...

I abhimany gupta, working here in apollo pharmacy since 16 july 2018, and i got the increment letter and also mention that your service is confirmed... But still in their ax software it's not updated that i am comfirm employee... Itz just showing probationer instead of confirm... I did not got my esic (Employees state insurance corporation) number too... Then how they r deducting my esic money since 1 and half year... Plz support...

Dear, sir/madam
My name is Indrajeet And I have ordered my some medicines since date 17 november 2019 after then passing 4 days I did not received my packet by any method.
I am awaiting, after pay amount by Phone pay.
My order No. is[protected].
Please help me and suggested.

Thanks & Regards
Indrajeet
Mob.[protected]

Dnt ever buy anything from this app, as i cancel my order later they doesnt cancelled still processing order afterwards i called then they cancel order but didnt refund my money after so many chat n mail they are repeating sorry for inconvience caused wait for a while but 1 week gone still no refund jst saying only one thing apologies for inconvience caused... Wht the held this service is

My order id[protected]

I had purchased a n99 mask of life on 15/10/19 for which i was not issued the bill. And was assured that the points will be credited to my card as there was excess need of the product in delhi so they didn't issued the bill. I haven't received the points yet and i will file a complaint directly to your md. Price-rs200, location - sec76 amrapali princely estate near exit gate no. 2, noida-201304, uttar pradesh. I had been asking for the same to them every 3-4 days and each time they assured me that the points will be credited. But now i want the points credited right away because it's getting really worst.

Despite several mails and calls to the customer care, my order #[protected] diabetic ensure refill pac in the name of sucharitha sundararaj has not been delivered to my billing address in chennai. The amount for the same has been fully paid. And its more than 3 weeks. Kindly update me at the earliest. I have followed up on chats, mails and over phone calls, but my issue unaddressed yet.
Request a refund of the amount paid, and i never...

Why all of a sudden its mandatory to give phone number for bills. The shop keep is saying he wont give give unless i give my phone mumber.
Can you please provide details as to how my number will be used and where is the rule that its mandatory. On the other hand, yesterday printer was not working in shop so she didnt give give me a hand written bill for the medicine which i purchased. Even after i asked for one.
Thanks, looking...

I am a registered allopathy doctor. I went to pharmacy for purchasing opox cv 200 tab. He refused first that it is not available. I came back and again went to ask when it will get available. He told he won't give without prescription. I told i m a doctor, i showed my hospital id. He told no. He told no, bring the prescription. From whom can i bring prescription, as i am physician of myself. I returned my pharmacy card as i was very angree....

I went to one of the apollo pharmacy for buying few medicine there were no customers i was only one the staff is so slow and careless instead of giving medicine he was talking on phone and can't able to generated bill and also don't know how to receive online payment. After 15-20 min of wasting my time he can't able to do anything.. Untrained and uneducated staff...

It's very sand and bad to say that the staff working in this branch on 03.11.2019 around 8:15 p:m are worst, neglect and lazy staff defaming the brand of apollo without any response, on questioning giving reckless answers and fighting with customers with high voice and pitch, don't come to our branch and asking to take video of conversation, for which i would like to complaint to the head of appollo branch and proceed legally with the footage...

I reached the store of janta store, bapu nagar, jaipur at 10:40pm before it’s closing time.
They had been locked the main door of pharmacy.
They didn’t open it. I had a patient in emergency condition and i urgently need medicines for her.
They ignored and didn’t open the door.
It’s very disappointing for a pharmacy, this a question of a person’s life and death. If you understand please look into this matter.

Order id:[protected]
Good night roll on
Is not delivered to me. They said they had refunded me my amount in my account but actually i have not received my amount in my bank account number as i have checked my account statement. My order #[protected]
Placed on aug 24, 2019, 4:02:51 pm

Billing info
Amrinder singh
S/o davinder singh
Sarabha nagar, street no. 8, ward no. 2
House no. 2/839
Malout
Malout, india, 152107
India
T: [protected]

Shipping info
Amrinder singh
S/o davinder singh
Sarabha nagar, street no. 8, ward no. 2
House no. 2/839
Malout
Malout, india, 152107
India
T: [protected]

Payment method
Online payment paytm (Net banking, debit/credit card, wallet)
Shipping method
Home delivery - fixed

Items qty price
Good knight fabric roll on 8ml

Sku: goo0166

3 ₹202.50
Subtotal ₹202.50
Shipping & handling ₹0.00
Grand total ₹202.50

Apollo pharmacy online | hyderabad |
Toll no :[protected]
Website: www.apollopharmacy.in. their email i'd is - [protected]@apollopharmacy.org, please solve my problem and, help me how i get my refund amount.

Sir,
Apollo pharmacy nearby my home is located in srp koil street agaram, chennai 82. The team is very worst behaviour, while giving order for medicine they are taking orders. But not delivering even after several reminders. Some times they cut the call after receiving our voice. We are struggling past three months. If no person is available they should respond politely. My last order is pending for a week time....

I am complaining about your malakpet store located opposite yashoda hospital. Every time i visit your store i face some problem like the required product is not available and size is not available. When i am going to make a payment they say card machine not working and mobile number is not matching. Apollo name is big but the services from you are very bad. What is the use of giving 24/7 service. Waste of customers time and believe....

I visited apollo pharmacy located at malik chambers hyderguda hyderabad, this phqrmacy staff donot have basic manners to talk to customers, highly regretting behavior of the staff. They treat us as if we are purchasing medicine free of cost. Also they are cheating in billing. My bill amt was 317/_ they asked me to pay 400/_. When asked to recalculate my total they agreed that by mistake they added other medicine also. This stop staff has to behave otherwise they must be retained from there jobs.

On 20th oct 2019, i entered the apollo pharmacy at curchorem to buy one tablet. But had to wait for one hour before getting the tablet. Irony of the case is that people who wntred the pharmacy after me got first preference as they were known to the representatives over there. When complained about this one of the staff namely sanjeela nail behaved rudely and in an arrogant manner replying that all are doing their work nobody is free, when someone is free you shall be attended.. Such type of behaviour on the part of the staff is highly unexpected especially the rude behaviour which led to an embarrassment to me in front of other customers. It is advised that the staff be trained in ethics and work culture and behaviour towards the customer. Hoping that i will get justice.

I had ordered for cognicare syrup 200 ml on 13/10/2019 @ the 1sthalf of the day.# apollo pharmacy, raita road rajkot. The pharmacist had replied me just now it is not available. I have requested to arrange for it. Sir l, with regret to write that more than 4 days lapsed he didn't replied. Again i had enquired to your pharmacy store, he repeated same answer again i had requested to arrange, but till now no response from him.

Please arrange to needful at the earliest

Regards
Kiritkumar s bagdai
[protected]
[protected]

Your one of the west bengal branch which is situated at salt lake sector v, infinity benchmark building, ground floor.. Today i've purchased 1 strip of pan 40 tablets, it's mrp is 138/- & they billed as same. When i asking for the normal discount which is 10% they replied that below 200 they could not give any discount. Also, mention it's the corporate branch so they give discount only corporate connection holders.
If it is your company...