Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
Resolved
6562
Unresolved
6451
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Milind Mahajani
Jan 24, 2023
Report
Copy

Pl.. be informed that I have submitted KYC through app. on 31th dec.2022, but as off today nothing has been done & my a/c . has been under restriction . I do not know why it is taking so much time . No proper ans. by Kalyan branch . ref id[protected]. Pl. resolve the matter at the earliest.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bk67
    Jan 24, 2023
    Report
    Copy

    Address: Ashram road

    I had apply for salary account on 19th January 2023, executive named Rajan visited me and provide me with welcome kit but still it's 24th January 2023 and my account is not get active how much time it's take to active my account
    I need to have update my account details with my employer otherwise my salary get postponed
    Please be needfull
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bk67
      Jan 24, 2023
      Report
      Copy

      I had apply for salary account on 19th January 2023, executive named Rajan visited me and provide me with welcome kit but still it's 24th January 2023 and my account is not get active how much time it's take to active my account
      I need to have update my account details with my employer otherwise my salary get postponed
      Please be needfull

      I had apply for salary account on 19th January 2023, executive named Rajan visited me and provide me with welcome kit but still it's 24th January 2023 and my account is not get active how much time it's take to active my account
      I need to have update my account details with my employer otherwise my salary get postponed
      Please be needfull

      I had apply for salary account on 19th January 2023, executive named Rajan visited me and provide me with welcome kit but still it's 24th January 2023 and my account is not get active how much time it's take to active my account
      I need to have update my account details with my employer otherwise my salary get postponed
      Please be needfull

      I had apply for salary account on 19th January 2023, executive named Rajan visited me and provide me with welcome kit but still it's 24th January 2023 and my account is not get active how much time it's take to active my account
      I need to have update my account details with my employer otherwise my salary get postponed
      Please be needfull   Replace all
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Jan 24, 2023
        Report
        Copy

        I would like to inform you that on date 25/12/2022, at 12:11:53 hrs and 12:15:39 hrs, there were two transactions of 99999/- and 62000/- respectively through my axis bank account done by a scammer who had the remote access of my phone.

        All two transactions were happened by a fraud person to amazon pay india private.

        The transactions ids are

        99999/- ( INB/[protected] Amazon pay india privatet

        62000/- (INB/[protected] Amazon pay india privatet

        I already reported on cybercrime cell.

        Acknowledgement no. [protected] .

        The first transaction of Rs 99999/- was showing in my amazon transaction history and it was cancelled by amazon by showing an unauthorized transaction and showing the refund was expected on 30 Dec 2022, but it is still not credited in my account.

        Amazon has generated a refund reference number #[protected].

        I have attached the email screenshot of refund reference number.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sweetysahoo
          Jan 23, 2023
          Report
          Copy

          Sir,
          My husband is a new employee of axis bank...The SM OF AXIS BANK MR. GOVIND HOTA didn't give any respect to their junior employees..so I asked him why he doesn't give respect then he told that he was talking like this with everyone even if with their mother.. then he told that to give resign... If he talk like this to everyone then how anyone do their job properly..so kindly I request you to file a complaint against the SM OF AXIS BANK FOR NOT giving respect to their juniors...
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Raj Pethani
            Jan 23, 2023
            Report
            Copy

            Address: Takudipara, Jantanagar Main Road, Block No. 4, Jetpur, Rajkot

            This is regarding the UPI transaction which I did on December 28th, 2022 of Rs. 5000 via GPay. The transaction got successful from my end and the amount got debited from my savings bank account (Bank of Baroda) but the merchant didn't receive the amount in his account.

            After follow-ups with the Bank of Baroda, I have got the below details about the transaction. The amount has been transferred to the below account number.

            Beneficiary Bank: Axis Bank
            Beneficiary Account No. : [protected]
            Beneficiary IFSC: UTIB0000000

            After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

            Please help me in getting my money back into my Bank of Baroda account.

            The transaction details have been attached for your reference.
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              arun1510
              from Chennai, Tamil Nadu
              Jan 23, 2023
              Report
              Copy

              Address: thuraippakam chenna

              Its pathetic service on your end ..always debited my account with consolidation charges ...account gone to the minus..-7583.
              a/c number[protected] kindly acknowledge the matter...

              i asked customer care they told
              sms charges
              depostited charges
              debit cared charges
              withdrawl charges
              auto debit charege
              etc, ., ...
              one of the most cheated bank
              He is a theif

              please ask reimbursemnt for my money
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vy9650122734
                Jan 22, 2023
                Report
                Copy

                Address: A-3/68, Police Apartment, Paschim Vihar

                My name is Vimal Prasad Yadav and I have a Savings Account in your Axis Bank whose number is-xxxxxxxxx809153. This is the last 6 digit of my account. First of all you tell me why you Axis Bank take consolidated charges every time to cheat your customers. consolidated charges are for no reason, then when I have complained, after that you have returned the amount of deducted consolidated charges and today on 22nd January again you Axis Bank people have deducted 500 rupees from my account in the name of consolidated charges and GST 90 rupees have been deducted in the name of Axis Bank, who are cheating me by charging me without any reason, if I do not return all this money in 3-4 days, then I will complain to your bank in RBI and then I will go to the court because my money is not of Haram, which you people cheat with your heart. This is my hard earned money.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sbhan4333
                  from Gurugram, Haryana
                  Jan 21, 2023
                  Report
                  Copy

                  Its pathetic service on your end ..always debited my account with consolidation charges ...account gone to the minus...
                  a/c number-[protected] kindly acknowledge the matter...

                  contact no-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akshitha K
                    Jan 21, 2023
                    Report
                    Copy

                    Address: No.49/20, pookaran Street, vadapalani, chennai

                    I have to get a Renewed Debit card from Axis Bank.
                    I am yet to receive my Debit Card but got message saying it was delivered.

                    Debit card being critical, need immediate response

                    Name:- Akshitha
                    Phone number:- [protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shivam Kiran mali
                      Jan 20, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Shivam: In my CIBIL report I see a personal loan of ₹ 6000 from Axis Bank which I never took. I had written to them. Since more than a month they are doing timepass asking for complete cibil report etc!!. I have provided them the fake loan account they have created in my name... Still no use. They are not closing it.
                      Loan account number: DPAFC[protected]A.
                      Date opened showing as 9 April 22

                      Kindly do the needful for closing it.

                      Thank you,
                      Shivam
                      Jan 21, 2023
                      Complaint marked as Resolved 
                      No problem is not solved yet
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivam Kiran mali
                        Jan 20, 2023
                        Report
                        Copy

                        In my CIBIL report I see a personal loan of ₹ 6000 from Axis Bank which I never took. I had written to them. Since more than a month they are doing timepass asking for complete cibil report etc!!. I have provided them the fake loan account they have created in my name... Still no use. They are not closing it.
                        Loan account number: DPAFC[protected]A.
                        Date opened showing as[protected].
                        And date reported[protected]
                        Kindly do the needful for closing it.

                        Thank you,
                        Shivam
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          akshaykargaonkar
                          from Ballarpur, Maharashtra
                          Jan 19, 2023
                          Report
                          Copy

                          Not able to merge customer IDs

                          Address: Ground Floor, Dilip Talkies, Chandrapur Road, Ballarpur, Chandrapur, Maharashtra, 442401

                          I live abroad, my indian mobile number can only do wifi calls. The helpline for merging customer IDs does not accept wifi calls. Hence, I can't merge the IDs. My account has been temporarily suspended. Please merge my IDs as you have my consent.
                          My cluster ID is 21038283...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          santoshkpt1
                          from Kolkata, West Bengal
                          Jan 19, 2023
                          Report
                          Copy

                          I have received the call from Axis bank on 31st Dec regarding Myzone Credit card & initially I decided not to take but the agent motivated & for her benefit she motivated me more for the enrollment. I have enrolled in the Axis bank application & she applied for the credit card but she has send to wrong address & after some days when the card received at wrong address I asked delivery partner to return it back as I was not in that location. So post that again I called to axis bank tollfree number & asked them to send the credit card to correct address & address also provided & after some hours the card dispatched again to the wrong address & I called 2nd time to axis bank agent & at that time the agent motivated me for debit card upgradation & asked me to upgrade it. He take a conference to an number & asked me to acknowledge by pressing 1 . When I pressed "1" the IVR told It will deduct Rs.884 from my account. I asked the agent about that & he told it will get deduct & I was in the pressure for wrong address credit card dispatch hence I didn't concentrate on that more & the agent transferred the call to credit card department. I spoke to the credit card department agent & he assured me the credit card will go to the correct address this time. Post that also I have seen the card out for delivery to wrong address. I stopped thinking about credit card as nobody is listening about my concern & AXIS bank agent only looking for their benefit. Post that for the upgraded debit card request I called again on th same day after 15min gap to the customer care again but they denied to cancel the request & asked to debit Rs. 884 from my account.

                          The whole process of debit card upgradation was motivated by the agent & the term & condition also told by him by in clearly even in between the IVR call also he disturbed & which I was unable to hear on call. The debit card was not dispatched at that time but still they have not cancelled my request & now AXIS bank forcing me to take the upgraded debit card & already Rs.884.36 debited from my account. I need my money back on this.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            singhraj82
                            Jan 18, 2023
                            Report
                            Copy

                            On Dated 18 Jan-23 a amount of Rs 4372.73 was deducted from my account with the description mentioned in the complaint subject. please, I need to know the complete details about the details of deduction and along with that I need to refunf my back in my account.

                            Description of the message is BRN-PYMT-CARD-[protected] and I have registered mail id [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NannamJyothi
                              from Guntur, Andhra Pradesh
                              Jan 17, 2023
                              Report
                              Copy

                              Credit card Written off

                              Address: Guntur Andhra Pradesh

                              Hi I am Jyothi I have cleared all my dues on 20/12/2018 but till now the written off was not removed from my CIBIL I Have applied for a personal loan and the application got rejected because of this credit card written off issue My credit card no. [protected] and my customer id no.[protected] please kindly look into the issue and resolve it....
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              Address: Navi Mumbai

                              I used Axis bank debit card at Navi Mumbai petrol pump for filling petrol in car on[protected] and after 2 days I got message that Rs 23 deducted towards ptl/scg.visa.pos.

                              Why this charges are getting deducted for using debit card at petrol pump?
                              Are you advocating to not to use debit card at Petrol pump? There was no communication or information send to me that such charges will be deducted...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              austin d'rozario
                              from Pune, Maharashtra
                              Jan 16, 2023
                              Report
                              Copy

                              Address: IRCTC Indian Railways

                              I purchased a train tkt online directly from Irctc on 14th Jan 23, and paid by my Axis bank debit card. On 16th Jan 0025 hrs I am informed that additional
                              rs 54.43 has been debited from my account, without my authorisation.
                              How is this possible. I have paid FULL ticket charge. Please reimburse the money immediately thanks
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nidhish Bhatnagar
                                Jan 16, 2023
                                Report
                                Copy

                                Without my permission, amount is getting debited from my account, It is mentioned as TIPS/SCG/NON MCC/13.01.2023/IRCTC in the statement.
                                I want to get a refund.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Jan 16, 2023
                                  Report
                                  Copy

                                  Address: ZIRAKPUR

                                  Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/11.01.23... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                                  I want to know about it as well as get the refund.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit