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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
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6561
Unresolved
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Axis Bank reviews & complaints page 18

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S
suryabhadoriya
from Gwalior, Madhya Pradesh
Feb 18, 2023
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I have a salary account in Axis bank which has been converted to a normal account without any prior information and deducting the amount every month.
It has been happening from September to February which is not appropriate.
Please look into this as I have raised concern to customer care and went to the nearest axis bank in Gurgaon but not getting any help from them.
They are telling us the account branch is in Bangalore and we can't help.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with Axis Bank forever.
Axis Bank customer support has been notified about the posted complaint.
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    Thanamks
    from Mumbai, Maharashtra
    Feb 18, 2023
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    I need new pass book. Please call me

    [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Subhadeep94
      Feb 17, 2023
      Resolved
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      Resolved

      I am a victim of financial fraud against a Hotel Named Sonali in Puri but the total thing is a fraud because when I checked later there was no existence of the hotel. Secondly, after reporting it to the concerned authority they not taking it seriously and in fact Axis bank customer support, as well as the Twitter handle team, are not taking the matter seriously. I know for them money doesn't matters but for me, money matters and it is my hard-earned money. After ignoring the fact they are sending me the credit bill but as a fraud I have paid part of the bill I am actually at a loss but for me, I can't pay more than that and they are not helping me to find a solution. They have harassed me a lot and I can't take this anymore I need a result or solution.
      May 9, 2023
      Complaint marked as Resolved 
      THE Bank has refunded the fraud amount as a goodwill gesture
      Axis Bank customer support has been notified about the posted complaint.
      Account No - [protected]
      Credit Card no - [protected]
      Fraud Date - 28/10/22
      Subhadeep94's [Complaint's author] reply, Feb 19, 2023
      Any update?
      Still, the same no action is being taken from either side. Will you be able to solve the matter or I am just wasting my time and money?
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        R
        Feb 16, 2023
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        I, myself Patel Rameshbhai Bhikhabhai made a google pay transfer to my merchant the amount of 4400/-.on 09/12/2022 . As the money was debited from my account but the merchant has not got yet as he has closed his old upi id and so from my bank named bank of baroda i knew that my money was credited to some axis bank . The ifsc code of the bank is utib0000000. My merchant can not get the, money because of closing his old ipi account so it is my humble request to you to refund my money to my bank of baroda account so that i can pay my merchant again from my bank. my e mail id is [protected]@gmail.com. From my google pay it is seen that the transaction is completed. But the money is in some axis bank . so please refund it as early as possible.
        thanking you
        Axis Bank customer support has been notified about the posted complaint.
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          D
          Dhinagaran.S
          Feb 15, 2023
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          Address: 5/521,ANNA NAGAR ,PUTHUPALAIYAM, ARPISAMPALAIYAM POST, Viluppuram district

          Hi,
          I have paid the minimum due payment on Feb-4-2023 via Google pay and transaction was succeeded. But that the payment not reflect in transaction history, and also the transaction history showing 750 rupees as late payment fine charges. Why am getting the penalty even am paid the min due payment. Also, i have verified the nearest branch they are saying the transaction was done but my transaction history does not shows. So, where my due payment went. Please resolve it.
          Axis Bank customer support has been notified about the posted complaint.
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            I
            Ismath Gani
            Feb 15, 2023
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            Address: Paramakudi axis bank branch

            Recently I want to purchase a new mobile ( Samsung ) it’s cost around 1 Lakh 3 thousand three hundred rupees so am using axis debit card at the time I swipe my card through shop machine at 13.02.2023 at 3.40pm Money debited my account but I’m it will not credited to that beneficiary account that time am calling axis customer service they said technical error happening so it will be credited to your account within 24 hours now today 15.02.2023 till now my money not credited to my account and that axis bank didn’t response anything kindly take action . I want my money
            Feb 15, 2023
            Complaint marked as Resolved 
            Step 1: they calling me through computer number they said it will be refunded within 24 hours but till now it will not be credited to my account Step 2 : am calling my axis branch at paramakudi that time one customer speaking to me Name sundar contact num : 7010477586 He didn’t attend my call now . Poor response also . He said call after 1 hour and then after 1 hour he didn’t attend my call
            Axis Bank customer support has been notified about the posted complaint.
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              S
              sibsankardas
              from Asansol, West Bengal
              Feb 13, 2023
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              Address: Asansol(WB)-713325

              PBE10002 -
              Tried thrice to make payment via Bill Desk using Axis Bank Debit Card but transaction failed though my Debit card is active.
              Axis Bank customer support has been notified about the posted complaint.
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                P
                Pritee0810
                Feb 11, 2023
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                Hello, There is one Rs.10000 transaction on today from my Axis bank account. I tried to call customer care number of Axis bank account and they're not aware about the details of this transaction that who is merchant and what subscription I've done.

                transaction is showing "NACH-DR-CTRAZORPAY". I did not have done any txn like this.

                my name is : Pritee Manojbhai Maheta
                Axis bank account number: [protected]
                IFSC Code: UTIB0004734

                Please help to revert this transction as I did not have anything to subscribe for this amount in application. please do something urgently. thanks.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  shabbiralam9
                  from Mumbai, Maharashtra
                  Feb 11, 2023
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                  I Mr.Shabbir Alam from Mumbai Mira road, We purchased a property at Mira road and availed a housing loan from Axis Bank virar branch loan is in my wife's name Nilofar shabbir. HOME LOAN ACCOUNT NUMBER PHR[protected].
                  I want to inform you that we are being targeted directly and indirectly through Axis bank employees.
                  the first incident happened for the pre-EMI for which the cheque was already submitted to the loan officer but they didn't deposit it and for that, we paid a late fee of around Rs.400
                  Second incident 1st EMI for the loan as we had kept a sufficient balance in our bank account but the amount was not deducted and we can see that we are charged overdue payment again.
                  Third Incident I had already made all the payments for franking NOI for loan purposes we are receiving calls from the bank that we have to make 15000 payment to the sub-registrar office for NOI.
                  Kindly please look into the matter and do the needful.

                  Thanking you,
                  Shabbir & Nilofar
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    raj161981
                    from Kannur, Kerala
                    Feb 10, 2023
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                    Address: illath meethal, vadakkumbad

                    Dear sir,
                    Again myself & family members facing same issue, again axis bank staff violating guidelines, they are continuously calling 20 times per day to my wife mobile & to mother number. Again they called our local ward member to visit my home. I had already informed my situation, today i had called back to bank staff & i had told pls stop harassing family members, he told either u do a one-time settlement or we continue calling ur family members he says. its very bad experience facing continuously. number received from nos
                    1. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. So i need a permanent solution. my mother is aged & she is a patient, if axis bank executive continously hiring local ward members for loan recovery to my home its illegal procedure and its 4th time this attempt done from axis bank staff, if i am not getting a permnent solution to this mail. they are continously violating the rbi rules by informing & sending to local ward members to home. Which very much effecting to my family members. I am kindly waiting for your reply..
                    Axis Bank customer support has been notified about the posted complaint.
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                      pintukumar793
                      from Dhanbad, Jharkhand
                      Feb 10, 2023
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                      Deducted my money from my bank account

                      Address: Dhanbad,jharkhand memko more 826001

                      Dear bank,
                      you deducted my money from my bank account the amount is 750rs and your didn't refund my money this is not it's my salary account and if the account is converted into saving it's your duty to inform me and you didn't inform me and my money is deducted so I request you please refund my money bank this money is not yours.

                      And you please reply on my e-mail
                      [protected]@gmail.com...
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                      Kirtiraj verma
                      from Bhadohi, Uttar Pradesh
                      Feb 8, 2023
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                      Address: Rajpura Bida Collney Phase 1st Bhadohi, LIG Room No. 06

                      Pls edit my offer letter
                      Axis Bank customer support has been notified about the posted complaint.
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                        D
                        danish1987
                        Feb 7, 2023
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                        Without my permission some amount getting debited from my account, It is mentioned MANY TIMES in the statement like TIPS/SCG/NON MCC/... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                        I want to know about it as well as get the refund.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          sbhan4333
                          from Gurugram, Haryana
                          Feb 5, 2023
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                          I just want to know why every month the consolidation charge is being deducted from my account. It should be deducted annualy. I had raised a compliant on this, again and again i can not compliant. Kindly stop all this nonsense in this pandemic.

                          Ph- [protected]

                          A/c- [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            Raj.nahar
                            from Jalandhar, Punjab
                            Feb 5, 2023
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                            Regarding my termination

                            Address: Sangal sohal , Jalandhar, Punjab, sol id 2126

                            Dear sir

                            I was working in axis bank for the last four years, and I have also done MDRT in last last year, last month in DEC, I got a visa of the United Kingdom, and I told everyone about it HR department and cluster heads, they said you after reaching the united kingdom, you put your resignation in system, then we will provide your experience letter in 2 working days, but now Hr department and head cluster is saying, bank...
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                            chpr2011
                            Feb 4, 2023
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                            Axis bank has deducted INR 1642.00 form my account without any prior notice/explanation.it looks like it is related to credit card but I have paid all the credit card dues in time..
                            Feeling cheated by Axis Bank. Attaching the screenshot of the email
                            Axis Bank customer support has been notified about the posted complaint.
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                              Report
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                              Axis mobile banking problem
                              Credit card menu not open India address
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                Shaikh Ri
                                Feb 4, 2023
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                                Address: Kattigenahalli Hoskote Taluq

                                Shaik Rizwan
                                FD. [protected]
                                Tax saver fd I want to close this
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Shaikh Ri
                                  Feb 3, 2023
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                                  Address: Kattigenahalli Hoskote Taluq

                                  Shaik Rizwan
                                  Ac.[protected]
                                  I'm handover all pending cheques and atm in my home branch
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    V
                                    from Gurugram, Haryana
                                    Feb 3, 2023
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                                    Address: Gurgaon Sector-9 Haryana

                                    Your axis bank Sector-9 Gurgaon branch staff is very rude and not willing people to come in, they don’t want anyone to attend, I visitedd at branch on my account Freez issues and they don’t want to help in this, even mailed by my home branch bank for address verification but they haven’t done this in last 3 days, they just said they missed this, I am having only single account and just think w/o money how Can I survive in this world, this is pathetic experience i have ever from any customer service industry where people don’t want customers to come in .. pls remove your tag line from branch Dil se Welcome if your people don’t want people to come in, especially both the female sitting at from area chair having ego issue .. pls resolve My issue account is still Freez,

                                    Thanx
                                    Vikas kumar Tiwari
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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