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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 18

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S
santoshkpt1
from Kolkata, West Bengal
Feb 21, 2023
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Axis Bank Cheating, Hindden consolidated charges
Axis Bank deducted (752.50+GST 135.45) it's around Rs.890 mentioned as consolidated charges
Customer id[protected]
Santosh Kumar Sahu
Axis Bank customer support has been notified about the posted complaint.
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    Vinoj John Hosan
    Feb 21, 2023
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    Address: Axis Bank, denikanni kotai road, Hosur

    I had an Axis bank debit card. It got lost my debit card ending 5832. I went bank and they advised to block and replace the card on mobile app and I did the same and received a different new card ending 0585. Now, I am using the new card. On feb 7th, 2023, I received a mail that rupees 1178.32 for annual charge for card number xxxx5832. (the old blocked card).
    I went to two axis banks and also called customer care thrice, no one helped me to resolve the problem. Everyone pointed me to call customer care or go to bank or vice versa. I even tried communicating with my home branch through call and whatsapp. This is very bad, there is No remedy.

    It is really annoying that you have charged annual fee for an old blocked debit card. Again you are not giving any solution through bank neither customer care. There is no feature to complaint option in mobile app too. Kindly revert me without making me again going to bank or call customer care.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      saurabhsinha2721
      from New Delhi, Delhi
      Feb 20, 2023
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      Address: Axis bank, lajpath nagar, New Delhi 110024

      Axis bank branch Lajpath nagar is incorrectly levied the charges of
      - 600, 600, 600 and now rupees 900 every month since July on account number
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        PremAggarwal2022
        from HYDERABAD, Andhra Pradesh
        Feb 20, 2023
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        My family member ordered boat products from www.BoatStores.in of Rs. 749.50. I checked and found it is not reliable or may be fake seller. We contacted to seller on [protected]@gmail.com and also contact number. No response. We know that they are fraud. We contacted to Paytm and Axis Bank. My money deducted from Axis bank using Paytm and also gone to fraud seller account having axis bank and using Paytm.

        But Axis and Paytm both are not helping us. Instead they are helping fake seller. Is there are not responsibility of Axis and Paytm. It means all fraud and fake seller are using different account because they know that they will favors us not customer to whom they stolen the money.

        I complaints using Service Request no. SAK[protected] to Axis Bank. But I know Axis Bank and Paytm will help only fraud seller not to me and all persons who are victims of that kind of fraud.

        I am sharing the details of their account and my transaction. Do perform your duty.
        Axis Bank customer support has been notified about the posted complaint.
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          Brishti Parvin
          from Krishnanagar, West Bengal
          Feb 19, 2023
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          About 42 thousand rupees for opening salary account three months ago fromtoday. who spoke for the bank (Manojit Roy) he asked to send money to Ramkrishna Dey account. And I sent the money.now it is roaming me for two months now not joining me not answering my phone.
          Axis Bank customer support has been notified about the posted complaint.
          About 42 thousand rupees for opening salary account three months ago from today. who spoke for the bank (Manojit Roy) he asked to send money to Ramkrishna Dey account. And I sent the money.now it is roaming me for two months now not joining me not answering my phone.They have harassed me a lot and I can't take this anymore I need a result or solution.
          About 42 thousand rupees for opening salary account three months ago fromtoday. who spoke for the bank (Manojit Roy) he asked to send money to Ramkrishna Dey account. And I sent the money.now it is roaming me for two months now not joining me not answering my phone.They have harassed me a lot and I can't take this anymore I need a result or solution.
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            A
            Abhishek Gorakhpuriya
            Feb 18, 2023
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            I am Facing terrible complication in Updating my Bank Details in NPCI site for DBT Process. I first approaches to bank for this process and Branch confirms that aadhar has been Updated on NPCI site but In this it will show that technical exception due to which I am not able to submit my scholarship application form which results I am not going to get my scholarship.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              suryabhadoriya
              from Gwalior, Madhya Pradesh
              Feb 18, 2023
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              I have a salary account in Axis bank which has been converted to a normal account without any prior information and deducting the amount every month.
              It has been happening from September to February which is not appropriate.
              Please look into this as I have raised concern to customer care and went to the nearest axis bank in Gurgaon but not getting any help from them.
              They are telling us the account branch is in Bangalore and we can't help.

              I have never been communicated via Email or SMS for any such charges they introduced.

              If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

              This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with Axis Bank forever.
              Axis Bank customer support has been notified about the posted complaint.
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                T
                Thanamks
                from Mumbai, Maharashtra
                Feb 18, 2023
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                I need new pass book. Please call me

                [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Subhadeep94
                  Feb 17, 2023
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                  I am a victim of financial fraud against a Hotel Named Sonali in Puri but the total thing is a fraud because when I checked later there was no existence of the hotel. Secondly, after reporting it to the concerned authority they not taking it seriously and in fact Axis bank customer support, as well as the Twitter handle team, are not taking the matter seriously. I know for them money doesn't matters but for me, money matters and it is my hard-earned money. After ignoring the fact they are sending me the credit bill but as a fraud I have paid part of the bill I am actually at a loss but for me, I can't pay more than that and they are not helping me to find a solution. They have harassed me a lot and I can't take this anymore I need a result or solution.
                  May 9, 2023
                  Complaint marked as Resolved 
                  THE Bank has refunded the fraud amount as a goodwill gesture
                  Axis Bank customer support has been notified about the posted complaint.
                  Account No - [protected]
                  Credit Card no - [protected]
                  Fraud Date - 28/10/22
                  Subhadeep94's [Complaint's author] reply, Feb 19, 2023
                  Any update?
                  Still, the same no action is being taken from either side. Will you be able to solve the matter or I am just wasting my time and money?
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                    R
                    Feb 16, 2023
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                    I, myself Patel Rameshbhai Bhikhabhai made a google pay transfer to my merchant the amount of 4400/-.on 09/12/2022 . As the money was debited from my account but the merchant has not got yet as he has closed his old upi id and so from my bank named bank of baroda i knew that my money was credited to some axis bank . The ifsc code of the bank is utib0000000. My merchant can not get the, money because of closing his old ipi account so it is my humble request to you to refund my money to my bank of baroda account so that i can pay my merchant again from my bank. my e mail id is [protected]@gmail.com. From my google pay it is seen that the transaction is completed. But the money is in some axis bank . so please refund it as early as possible.
                    thanking you
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      Dhinagaran.S
                      Feb 15, 2023
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                      Address: 5/521,ANNA NAGAR ,PUTHUPALAIYAM, ARPISAMPALAIYAM POST, Viluppuram district

                      Hi,
                      I have paid the minimum due payment on Feb-4-2023 via Google pay and transaction was succeeded. But that the payment not reflect in transaction history, and also the transaction history showing 750 rupees as late payment fine charges. Why am getting the penalty even am paid the min due payment. Also, i have verified the nearest branch they are saying the transaction was done but my transaction history does not shows. So, where my due payment went. Please resolve it.
                      Axis Bank customer support has been notified about the posted complaint.
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                        I
                        Ismath Gani
                        Feb 15, 2023
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                        Address: Paramakudi axis bank branch

                        Recently I want to purchase a new mobile ( Samsung ) it’s cost around 1 Lakh 3 thousand three hundred rupees so am using axis debit card at the time I swipe my card through shop machine at 13.02.2023 at 3.40pm Money debited my account but I’m it will not credited to that beneficiary account that time am calling axis customer service they said technical error happening so it will be credited to your account within 24 hours now today 15.02.2023 till now my money not credited to my account and that axis bank didn’t response anything kindly take action . I want my money
                        Feb 15, 2023
                        Complaint marked as Resolved 
                        Step 1: they calling me through computer number they said it will be refunded within 24 hours but till now it will not be credited to my account Step 2 : am calling my axis branch at paramakudi that time one customer speaking to me Name sundar contact num : 7010477586 He didn’t attend my call now . Poor response also . He said call after 1 hour and then after 1 hour he didn’t attend my call
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          sibsankardas
                          from Asansol, West Bengal
                          Feb 13, 2023
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                          Address: Asansol(WB)-713325

                          PBE10002 -
                          Tried thrice to make payment via Bill Desk using Axis Bank Debit Card but transaction failed though my Debit card is active.
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            Pritee0810
                            Feb 11, 2023
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                            Hello, There is one Rs.10000 transaction on today from my Axis bank account. I tried to call customer care number of Axis bank account and they're not aware about the details of this transaction that who is merchant and what subscription I've done.

                            transaction is showing "NACH-DR-CTRAZORPAY". I did not have done any txn like this.

                            my name is : Pritee Manojbhai Maheta
                            Axis bank account number: [protected]
                            IFSC Code: UTIB0004734

                            Please help to revert this transction as I did not have anything to subscribe for this amount in application. please do something urgently. thanks.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              shabbiralam9
                              from Mumbai, Maharashtra
                              Feb 11, 2023
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                              I Mr.Shabbir Alam from Mumbai Mira road, We purchased a property at Mira road and availed a housing loan from Axis Bank virar branch loan is in my wife's name Nilofar shabbir. HOME LOAN ACCOUNT NUMBER PHR[protected].
                              I want to inform you that we are being targeted directly and indirectly through Axis bank employees.
                              the first incident happened for the pre-EMI for which the cheque was already submitted to the loan officer but they didn't deposit it and for that, we paid a late fee of around Rs.400
                              Second incident 1st EMI for the loan as we had kept a sufficient balance in our bank account but the amount was not deducted and we can see that we are charged overdue payment again.
                              Third Incident I had already made all the payments for franking NOI for loan purposes we are receiving calls from the bank that we have to make 15000 payment to the sub-registrar office for NOI.
                              Kindly please look into the matter and do the needful.

                              Thanking you,
                              Shabbir & Nilofar
                              Axis Bank customer support has been notified about the posted complaint.
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                                raj161981
                                from Kannur, Kerala
                                Feb 10, 2023
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                                Address: illath meethal, vadakkumbad

                                Dear sir,
                                Again myself & family members facing same issue, again axis bank staff violating guidelines, they are continuously calling 20 times per day to my wife mobile & to mother number. Again they called our local ward member to visit my home. I had already informed my situation, today i had called back to bank staff & i had told pls stop harassing family members, he told either u do a one-time settlement or we continue calling ur family members he says. its very bad experience facing continuously. number received from nos
                                1. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. So i need a permanent solution. my mother is aged & she is a patient, if axis bank executive continously hiring local ward members for loan recovery to my home its illegal procedure and its 4th time this attempt done from axis bank staff, if i am not getting a permnent solution to this mail. they are continously violating the rbi rules by informing & sending to local ward members to home. Which very much effecting to my family members. I am kindly waiting for your reply..
                                Axis Bank customer support has been notified about the posted complaint.
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                                  pintukumar793
                                  from Dhanbad, Jharkhand
                                  Feb 10, 2023
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                                  Deducted my money from my bank account

                                  Address: Dhanbad,jharkhand memko more 826001

                                  Dear bank,
                                  you deducted my money from my bank account the amount is 750rs and your didn't refund my money this is not it's my salary account and if the account is converted into saving it's your duty to inform me and you didn't inform me and my money is deducted so I request you please refund my money bank this money is not yours.

                                  And you please reply on my e-mail
                                  [protected]@gmail.com...
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                                  Kirtiraj verma
                                  from Bhadohi, Uttar Pradesh
                                  Feb 8, 2023
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                                  Address: Rajpura Bida Collney Phase 1st Bhadohi, LIG Room No. 06

                                  Pls edit my offer letter
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    danish1987
                                    Feb 7, 2023
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                                    Without my permission some amount getting debited from my account, It is mentioned MANY TIMES in the statement like TIPS/SCG/NON MCC/... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                                    I want to know about it as well as get the refund.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      sbhan4333
                                      from Gurugram, Haryana
                                      Feb 5, 2023
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                                      I just want to know why every month the consolidation charge is being deducted from my account. It should be deducted annualy. I had raised a compliant on this, again and again i can not compliant. Kindly stop all this nonsense in this pandemic.

                                      Ph- [protected]

                                      A/c- [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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