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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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6562
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Axis Bank reviews & complaints page 16

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C
choudhary.bhavya
from NEW DELHI, Delhi
Mar 20, 2023
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I was using the credit card of axis bank in year 2021. I had blocked it in that year only and still paying the charges and amounts charged incorrectly by this bank. I had barely used this card and the amount i had used was less than 5000. i have already been charged more than 50000. This bank has charged me this much that i am in very bad situation now and not able to fetch any one and do something about it. Moreover, the agents talk in very bad behavior and abusive language . One agent called my friend and started abusing, once my wife picked up, they started abusing her as well. i had payed my last payment more than the minimum amount, still i am receiving false charges. I request kindly look over it and help to minimize these charges for me.
Axis Bank customer support has been notified about the posted complaint.
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    S
    sbhan4333
    from Gurugram, Haryana
    Mar 19, 2023
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    The worst bank I've ever opened. My account they deduct consolidation charges and gst first in December and now in January. After saveral complaints and calls no resolution from their side. I'm done with this bank and never suggested it for anyone.
    Kindly close my account...it's my humble request...
    Axis Bank customer support has been notified about the posted complaint.
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      C
      charan1432
      from Vizianagaram, Andhra Pradesh
      Mar 17, 2023
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      Axis Credit card Still showing Negative on my Cibil report

      Hi axis, myself Veerapindi Satyanarayana, i hv axis credit card with the last digit 0951, i hv credit card sattlement in 2022, after credit card written off i hv raised request for cibil masking also i hv paid 6025 rupees on November 7th 2022, but still it showing negative on my cibil i hv raised several requests for cibil masking still no solution found
      Please help me out of this
      Such a worst service they r providing.
      I...
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      C
      charan1432
      from Vizianagaram, Andhra Pradesh
      Mar 17, 2023
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      Requesting for Axis my zone credit card clearance letter & Cibil masking

      Address: V.satyanarayana , pyla street ,gollapalli, bobbili , vizianagaram

      I had credit card sattlement in 2022, also i have paid 6025/- for cibil masking purpose, i have paid payment on 7th November 2022, but still it is showing negative on my cibil report
      please clear the negative on my cibil, i have raised 2 service requests
      1st request :[protected] on Oct 27th 2022
      2nd request :[protected] on 20th feb 2023
      3rd request :[protected] on marc15th, 2023

      my credit...
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      R
      Mar 16, 2023
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      Respected sir
      I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.My contact number is [protected]
      Thanking you
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Mamidi Manish Reddy
        Mar 15, 2023
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        I had not received the refund of the order I had cancelled.I got a reference I'd instead
        Axis Bank customer support has been notified about the posted complaint.
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          K
          KESARI VENKATESH
          Mar 15, 2023
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          I am having 3axis bank credit cards.in my mobile app only 2cards are visible and other credit card axis Indian oil card not visible.plz give my cluster I'd and solve the issue so that I can see the 3credit cards in my mobile app
          Regards
          Venkatesh kesari
          [protected]
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            B
            baiju_p
            Mar 15, 2023
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            After a small gap, again the marketing team of Axis bank has started their very frequent marketing calls. This time, they are almost forcing me to give consent to approve a credit card. The person almost sounded like threatening me.
            He is from Axis bank branch, and he knows all my account details. He has already issued a credit card and needs a sort of my telephonic consent to dispatch it to me.

            I am afraid of these type of activities by Axis bank, and decided to cancel the SB Account.

            Horrible banking experience...
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              R
              Rich Heritage Yoga
              Mar 14, 2023
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              Address: Wagholi

              Without my permission this bank Debited
              INR 2.36
              A/c no. XX7554
              [protected]:49:11
              TIPS/SCG/MCC/12.03.23/YADAV SERVICE STAT
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Srikanth Nl
                from Kollam, Kerala
                Mar 14, 2023
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                Address: BANGALORE

                I was promised credit card rewards while taking credit card and the reward was not credited for 5 months, i have raised a complaint (sr :[protected] and its been 45 days and there is no response or resolution from axis bank.

                i have raised many complaints with principal nodal officer of axis with new sr[protected] and even then there is no response, please help me how i can sue axis bank and get my complaints resolved.
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  Mahesh sangve
                  from Mumbai, Maharashtra
                  Mar 13, 2023
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                  Address: Namn midtown near pravbhadevi station pin code 400013

                  Due to insufficient funds on 9th Jan my SIP got bounce and the charges got deducted on 19th FEB and my balance got negative then i deposited 2500 and made the balance positive but still it didn't got updated and in my bank statement also it is has not been reflected and the consolidated statement is also not getting downloaded. I have also visited in the lalbaug branch 4 time but they are not giving me proper solution this is very worst service and kindly help me with the proper solution.
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    Ashu.saini
                    Mar 13, 2023
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                    Address: VIll. Sadhugarh, PO.Machhrauli, Dist.YNR 135102(HR)

                    In my CIBIL report I see a personal loan of from Axis Bank with 100 balance left which I never took. I had contact with the customer care of the axis bank have provided them the fake loan account they have created in my name... Still no use. They are not closing it.

                    Loan account number: DPAFC[protected]A
                    Date opened showing as 19/04/2022
                    And date reported 31/12/2022
                    Kindly do the needful for closing it.

                    Thank you,
                    Ashu
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      Gopisangi@2311
                      from Chennai, Tamil Nadu
                      Mar 13, 2023
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                      One week before they call me and they told this free lifetime now it will take my money 2199 please cancel this plan and refund the money or else I will deactivate the axis account
                      Axis Bank customer support has been notified about the posted complaint.
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                        D
                        Devang maurya
                        from Ahmedabad, Gujarat
                        Mar 13, 2023
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                        Address: Sarkhej Gandhinagar highway axisbank ahmedabad

                        I have taken a car loan from axisbank.and now after 3 year i want repayment of my outstanding car loan amount.but they will charge me 5% foreclosure charge plus 18 percent GST of total outstanding amount.

                        So it is unbearable and noncongible.while taking a loan they have not clarified these thing so i request to RBI BANK TAKE NECESSARY ACTION AGAINST AXIS BANK CAR LOAN DEPARTMENT AND GIVE JUSTICE ME FO THE SAME.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          SudhakarSwag
                          from Hyderabad, Andhra Pradesh
                          Mar 9, 2023
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                          Resolved

                          Hello,

                          I Sudhakar have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I don't want to have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
                          You received the payment there on the same day. but i have to bear the bounce fees and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund if they had not deducted the amount on Feb 5th. But they stripped the EMI and sent a bounce message and billed customers, which is unethical.
                          following is my customer id [[protected]]
                          May 9, 2023
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2023
                          Axis Bank Customer Care's response
                          Hi, we request you to confirm the last four digits of your Loan account so that we can check and assist you further. Regards, Team Axis Bank.
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                            R
                            Rahul KR N
                            from Ernakulam, Kerala
                            Mar 8, 2023
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                            Auto deduction PTL/SCG.VISA POS

                            Address: Kavungal House,Nayarambalam PO ,

                            I have recieved a message as, there is a deduction of Debit
                            INR 4.41
                            A/c no. XX3898
                            [protected]:42:06
                            PTL/SCG.VISA.POS/05.03.23/MSW*BRIGHT IND

                            SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

                            Please advise what is this deduction .o got same type message twise with different amount on same day.
                            Clarify...
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                            R
                            Report
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                            Respected sir
                            I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.
                            Thanking you
                            Axis Bank customer support has been notified about the posted complaint.
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                              P
                              POLAGANI VENKAT
                              from Yanamalakuduru, Andhra Pradesh
                              Mar 7, 2023
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                              My self: Polagani Venkateswara rao
                              A/c No: [protected].
                              Ifsc Code: UTIB0000474
                              Branch: Gudivada
                              Andhra Pradesh State.
                              Cntact :[protected].

                              My account got freezed without prior intimation. And as i had not known that my account has freezed and the money related to my Business has transacted to this axis bank savings account. i had visited the branch from Feb 10th . 2023 onwards. but still the issue has not been resolved and the Officeials on the bank has not doing their job rather harrassing us. despite submission of all reqd docs no service provided. its a long time my account is blocked for which my business goodwill is hampered. not a single transaction i am able to do. As i am asking for Closure also they are not responding.
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Aisha9838
                                from Powai, Maharashtra
                                Mar 7, 2023
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                                Sir,
                                Axis Bank has done a deduction of Rs 2289/- from my saving account without any prior information and intimation nor they had told in hidden charges.

                                I had clear all my dues before or on time always.

                                Request you to kindly address my issue as soon as possible.

                                Thanks & Regards
                                Aisha Singh
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Anandu Raveendran
                                  from Muvattupuzha, Kerala
                                  Mar 6, 2023
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                                  Address: Anandu raveendran

                                  I tried a transaction for an amount of Rs. 324 on 05.03.2023 using my axis bank flipkart credit card. But the transaction failed and amount deducted from the credit card. And the debited amount not reversed yet.
                                  Ref no:[protected]

                                  Kindly reverse the amount
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