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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 16

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R
Mar 16, 2023
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Respected sir
I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.My contact number is [protected]
Thanking you
Axis Bank customer support has been notified about the posted complaint.
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    Mamidi Manish Reddy
    Mar 15, 2023
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    I had not received the refund of the order I had cancelled.I got a reference I'd instead
    Axis Bank customer support has been notified about the posted complaint.
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      K
      KESARI VENKATESH
      Mar 15, 2023
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      I am having 3axis bank credit cards.in my mobile app only 2cards are visible and other credit card axis Indian oil card not visible.plz give my cluster I'd and solve the issue so that I can see the 3credit cards in my mobile app
      Regards
      Venkatesh kesari
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        B
        baiju_p
        Mar 15, 2023
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        After a small gap, again the marketing team of Axis bank has started their very frequent marketing calls. This time, they are almost forcing me to give consent to approve a credit card. The person almost sounded like threatening me.
        He is from Axis bank branch, and he knows all my account details. He has already issued a credit card and needs a sort of my telephonic consent to dispatch it to me.

        I am afraid of these type of activities by Axis bank, and decided to cancel the SB Account.

        Horrible banking experience...
        Axis Bank customer support has been notified about the posted complaint.
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          R
          Rich Heritage Yoga
          Mar 14, 2023
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          Address: Wagholi

          Without my permission this bank Debited
          INR 2.36
          A/c no. XX7554
          [protected]:49:11
          TIPS/SCG/MCC/12.03.23/YADAV SERVICE STAT
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Srikanth Nl
            from Kollam, Kerala
            Mar 14, 2023
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            Address: BANGALORE

            I was promised credit card rewards while taking credit card and the reward was not credited for 5 months, i have raised a complaint (sr :[protected] and its been 45 days and there is no response or resolution from axis bank.

            i have raised many complaints with principal nodal officer of axis with new sr[protected] and even then there is no response, please help me how i can sue axis bank and get my complaints resolved.
            Axis Bank customer support has been notified about the posted complaint.
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              M
              Mahesh sangve
              from Mumbai, Maharashtra
              Mar 13, 2023
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              Address: Namn midtown near pravbhadevi station pin code 400013

              Due to insufficient funds on 9th Jan my SIP got bounce and the charges got deducted on 19th FEB and my balance got negative then i deposited 2500 and made the balance positive but still it didn't got updated and in my bank statement also it is has not been reflected and the consolidated statement is also not getting downloaded. I have also visited in the lalbaug branch 4 time but they are not giving me proper solution this is very worst service and kindly help me with the proper solution.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ashu.saini
                Mar 13, 2023
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                Address: VIll. Sadhugarh, PO.Machhrauli, Dist.YNR 135102(HR)

                In my CIBIL report I see a personal loan of from Axis Bank with 100 balance left which I never took. I had contact with the customer care of the axis bank have provided them the fake loan account they have created in my name... Still no use. They are not closing it.

                Loan account number: DPAFC[protected]A
                Date opened showing as 19/04/2022
                And date reported 31/12/2022
                Kindly do the needful for closing it.

                Thank you,
                Ashu
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  Gopisangi@2311
                  from Chennai, Tamil Nadu
                  Mar 13, 2023
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                  One week before they call me and they told this free lifetime now it will take my money 2199 please cancel this plan and refund the money or else I will deactivate the axis account
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    Devang maurya
                    from Ahmedabad, Gujarat
                    Mar 13, 2023
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                    Address: Sarkhej Gandhinagar highway axisbank ahmedabad

                    I have taken a car loan from axisbank.and now after 3 year i want repayment of my outstanding car loan amount.but they will charge me 5% foreclosure charge plus 18 percent GST of total outstanding amount.

                    So it is unbearable and noncongible.while taking a loan they have not clarified these thing so i request to RBI BANK TAKE NECESSARY ACTION AGAINST AXIS BANK CAR LOAN DEPARTMENT AND GIVE JUSTICE ME FO THE SAME.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      SudhakarSwag
                      from Hyderabad, Andhra Pradesh
                      Mar 9, 2023
                      Apr 8, 2023
                      This thread was updated on Apr 8, 2023
                      Resolved
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                      Resolved

                      Hello,

                      I Sudhakar have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I don't want to have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
                      You received the payment there on the same day. but i have to bear the bounce fees and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund if they had not deducted the amount on Feb 5th. But they stripped the EMI and sent a bounce message and billed customers, which is unethical.
                      following is my customer id [[protected]]
                      May 9, 2023
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 08, 2023
                      Axis Bank Customer Care's response
                      Hi, we request you to confirm the last four digits of your Loan account so that we can check and assist you further. Regards, Team Axis Bank.
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                        R
                        Rahul KR N
                        from Ernakulam, Kerala
                        Mar 8, 2023
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                        Auto deduction PTL/SCG.VISA POS

                        Address: Kavungal House,Nayarambalam PO ,

                        I have recieved a message as, there is a deduction of Debit
                        INR 4.41
                        A/c no. XX3898
                        [protected]:42:06
                        PTL/SCG.VISA.POS/05.03.23/MSW*BRIGHT IND

                        SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

                        Please advise what is this deduction .o got same type message twise with different amount on same day.
                        Clarify...
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                        R
                        Report
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                        Respected sir
                        I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.
                        Thanking you
                        Axis Bank customer support has been notified about the posted complaint.
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                          P
                          POLAGANI VENKAT
                          from Yanamalakuduru, Andhra Pradesh
                          Mar 7, 2023
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                          My self: Polagani Venkateswara rao
                          A/c No: [protected].
                          Ifsc Code: UTIB0000474
                          Branch: Gudivada
                          Andhra Pradesh State.
                          Cntact :[protected].

                          My account got freezed without prior intimation. And as i had not known that my account has freezed and the money related to my Business has transacted to this axis bank savings account. i had visited the branch from Feb 10th . 2023 onwards. but still the issue has not been resolved and the Officeials on the bank has not doing their job rather harrassing us. despite submission of all reqd docs no service provided. its a long time my account is blocked for which my business goodwill is hampered. not a single transaction i am able to do. As i am asking for Closure also they are not responding.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Aisha9838
                            from Powai, Maharashtra
                            Mar 7, 2023
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                            Sir,
                            Axis Bank has done a deduction of Rs 2289/- from my saving account without any prior information and intimation nor they had told in hidden charges.

                            I had clear all my dues before or on time always.

                            Request you to kindly address my issue as soon as possible.

                            Thanks & Regards
                            Aisha Singh
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Anandu Raveendran
                              from Muvattupuzha, Kerala
                              Mar 6, 2023
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                              Address: Anandu raveendran

                              I tried a transaction for an amount of Rs. 324 on 05.03.2023 using my axis bank flipkart credit card. But the transaction failed and amount deducted from the credit card. And the debited amount not reversed yet.
                              Ref no:[protected]

                              Kindly reverse the amount
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Diptoooo
                                from Alipurduar, West Bengal
                                Mar 6, 2023
                                Mar 10, 2023
                                This thread was updated on Mar 10, 2023
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                                Address: Near Bhanga pool , Alipurduar , West Bengal

                                Sir,
                                Axis Bank has deducted 708/ rupees in every quarter. But when I want reason, , they said we made you prestige account holder. But they are not inform me when they upgrade nor I have signed any documents also they provide me debit card charges 600/ rupees. I have complain & emails their nodal officer pno department but they are doing nothing.
                                This bank has repeatedly doing this thing with customer and collect huge amount with bank fund.
                                I need your help with this matter. Please look into the matter.
                                Axis Bank customer support has been notified about the posted complaint.
                                I didn't get any proper response. Any debit without consumer notice is called fraudent, In past axis bank has refund me for this deduction 3 times

                                Else Bank has provided high value of debit card, which benefits are need less to me.
                                I have never faced issue with my other bank account and this bank repeatedly deducted money since years.
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                                  U
                                  utkarsh 16
                                  Mar 4, 2023
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                                  Money deposited in ATM to other bank account, but money got stuck in the machine .
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nagababu Indana
                                    Mar 2, 2023
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                                    Debit
                                    INR 3.94
                                    A/c no. XX0982
                                    [protected]:20:46
                                    PTL/SCG.VISA.POS/28.02.23/SRINIVASA FILL
                                    I got this message saying Some amount has been debited from my account which is a POS transaction but I'm here sitting in my house. I used my card day before yesterday at a petrol bunk and today I received the message saying I used the card for INR 3.94 POS when I'm sitting in my home. I don't know how they are able to charge me after the transaction is done and that to without my card and don't know what AXIS Bank is doing.
                                    I need some explanation.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      pooja2224
                                      from Jaigaon, West Bengal
                                      Mar 2, 2023
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                                      Address: jaigaon

                                      My account got freezed without prior intimation and bank workers not doing their job rather harrassing us. despite submission of all reqd docs no service provided. its a week my account is blocked for which my business goodwill is hampered. not a single transaction i am able to do

                                      Axis Bank Unsubscribe

                                      Dear Customer,

                                      Thank you for banking with us.

                                      Your Service Request no.[protected] has been successfully registered. We will get back to you by

                                      this is the mail received where we will get back to you by ??????
                                      Axis Bank customer support has been notified about the posted complaint.
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