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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 19

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V
vanshshekhar123
from Pune, Maharashtra
Feb 20, 2017
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Lien amount & consolidated charges

Address: Bangalore, Karnataka
Website: www.axisbank.com

Before 31st of December'16 my account is on -ve balance(lien charges) of 16722 against the credit card payment and on 30th salary is credited in my account. So, the amount Rs. 16722 is automatically debited. But its not credited in my credit card. Its almost 2 months and still Axis bank doesn't resolve the query and 20/02 they put again lien amount of 1240 Rs....
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Yudhistir Patro
from Kolkata, West Bengal
Feb 15, 2017
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Transaction status failure money got debited

Address: 761002
Website: Axis bank retail internet banking

On Feb 4 th 2017 I transferred 3 times fund to an other account, result transaction failure but money got debited from my account. Then 5 th Feb again transferred fund, result transaction failure and money got debited.and again on 7th Feb same transaction failure but money got debite. Till now already 10 days passed and money not credited or reversed. And when I gave complain to customer care, each time they are registering newly complain...
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priyamsharma
Nov 23, 2016
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UTR number

My brother transferred 5000 rs. To my college (Ms ramaiah university of applied sciences) axis bank account through neft on 23rd nov 2016, but he did not get any utr number or reference number for tracking.

His account no. Is: [protected]
Name: dharmesh samani

Please give the utr number or any reference no. As soon as possible to track the money transfer. Its really important....
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Sandeep Salwann
from Delhi, Delhi
Nov 20, 2016
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Credit statement link is not working

Address: New Delhi, Delhi, 110059
Website: www.axisbiconnect.co.in/AxisBankCCStatements/Web/Retail/GetDates.aspx

From the last two months i could not able to download my credit card statement from axis bank website.

-after submitting details i got this message..
"no data has been returned for the mentioned details"

Customer care people just saying that, we are working on it. The are working on this issue from the last 2 months? Surprising or either fooling us....
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sudhirsingh919
from Mumbai, Maharashtra
Nov 15, 2016
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Cheque returned

Address: 110001
Website: www.axisbank.com

Maine wave city ke name se cheque diya ek week ke baad wave city se call aati hai ki aapka cheque return ho gaya with reason signature mismatch...aur eske pahle two cheques already clear ho chuke hai wave city ke hi name se aur same signature...to ab kaise signature mismatch ho sakta hai...eske liye maine mail (customer.[protected]@axisbank.com) kiya sabhi documents (clear cheque copy, current cheque copy and cheque return slip) ke sath 07/11/2016...
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Surekha Sawant
from Mumbai, Maharashtra
Nov 12, 2016
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Not able to redeem edge loyalty points

Address: Mumbai City, Maharashtra, 400063

Hi

I have axis bank credit card. Whenever i m trying to redeem my edge loyalty points(approx 17000 points i have) i m getting this error of not registering my email id with bank though my id is registered with bank in which i m regularly receiving all the mailers from bank. When i have tried calling bank they are saying its some technical glitch and it will get resolved in some time. I m waiting from past 2 months to resolve...
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kunvarpalsingh
from Bali Chak, West Bengal
Nov 9, 2016
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Cancellation of Demat Account 13027500

Address: 243701

Axis Bank — Cancellation of Demat A/c No.13027500

To
The Branch Manager,
Axis Bank,
New Delhi –110001

Sub: Cancellation of Demat Account –reg

Dear Sir,

This is for your kind notice that I had opened a Demat account 13027500 at the Axis Bank Branch at DLH007 new delhi But i have no use that time, So, I want to close this account.

Please...
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Suhail Sawant
Oct 18, 2016
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Axis Bank Tip/scg.Visa.Pos.Dt 230716

Address: Pune, Maharashtra, 411014

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 230716.
Am using salary account and what is the use it, why you guys charge me for using debit card.
The amount is debited from my account at 18/10/2016 and the date for that transaction showing is 23/07/2016 then why then charge so late?...
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kavi vicky
from Bengaluru, Karnataka
Oct 15, 2016
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Credit card Settlement payment

Address: 560049

I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 67000.

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt....
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KALIMUTHU180691
from Delhi, Delhi
Jul 26, 2016
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Credit card harassment after settlement

Address: Chennai, Tamil Nadu, 600089
Website: AXISBANK.COM

Myself has made the one time settlement against my credit card : [protected] on 14.03.2016 and that time bank staff had given the settlement letter and confirmed your card issue was now closed no one contact you further for payment. but suddenly yesterday night police was came to my house and inquired about the credit card and i have clearly informed them "i have already done the settlement and shown the letter also" but the police...
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Pragya Semwal
from New Delhi, Delhi
Jul 10, 2016
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Loan recovery

Address: 201301
Website: www.axisbank.com

Hello,

I want to put complaint against axis bank recovery agents. I had already told bank ppl that i won't be able to make payment for feb and march after and before that all my emis were on time. Now since last three months i have not got the salary.. Yesterday ppl from bank came to my place andi wasn't there. They called me. I asked them to meet me on monday to settle out things. But they didn't wanted to listen and started...
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Vikas kharade
from Gurgaon, Haryana
Jun 23, 2016
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Credit card debt settlement letter

Address: 455001
Website: Axisbank.com

My credit card settlement letter is issued after the completion of the date .They have issued me a email for settlement letter which state payment should be done on or before 22 JUN 2016 that email is send on date 22 JUN 2016. at 1743. How You will pay the settlement amounts with wroung payment date .Moreover I suspect that knowingly they do it so that the settlement agreement is invalid. When I asked to change correct date they refuse and...
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M
Mustafaalure
from Pune, Maharashtra
Jun 16, 2016
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Axis bank froze my account - i don't know why?

Address: 411048
Website: www.axisbank.com

Hi,
My name is mustafa,

I have an a/c in axisbank which was opened as a salary a/c in vashi.

I've switched jobs and now i'm in pune. I just realized my axis bank a/c savings - [protected] is frozen, and i have no idea why. I have kept the account active and kept doing transactions in it regularly.

Can you please help me de-freeze my a/c

Thanks....
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setu madhavi
from Hyderabad, Telangana
Jun 13, 2016
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Fooling the customers aginst approval of credit card

Address: 500073
Website: www.axisbank.com

I have applied for Axis bank credit card after several follow up's from axis bank credit card sales team and after listening to them that my credit card is already approved as am holding a salary account relation with them. Before applying for it, I took the suggestion of my husband who is bascially a financial person. He advised me to cross check with Axis bank team whether they will approve the card if my cibil score is "-1" as i dont hold...
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karan26288
from Pune, Maharashtra
May 24, 2016
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Registration has been terminated

Address: Pune, Maharashtra, 411042
Website: www.axisbank.com

The application has not been working in my phone from months. It shows me "Registration has been terminated. Please contact your nearest branch" Whenever I Call the axis support they always tell me that they will get back to me with a solution but they never call back & also they tell me to get back to the branch guys and the branch people tell me to call these customer care center.

Complaint id : 21227742

I...
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itspbm
from Lucknow, Uttar Pradesh
Mar 27, 2016
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Deduction of my account without a legitimate reason

Address: 225001
Website: www.axisbank.com

Dear Sir/ma'am,
My 15 digit A/C No. [protected].
My last transaction was on 19/03/2014.
According to terms and conditions service charge and fee 2011 which
was given on leaflet that Average Quarterly Average Balance
Requirement for
1. Metro and urban centres- Rs 5000
2. Semi urban centres- Rs 2500
3. Rural centres Rs 1000
According to best of my knowledge that my bank (which...
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shanaluke
from mumbai, Maharashtra
Mar 18, 2016
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Fraudulent transaction and not reverted back money

Address: Mumbai City, Maharashtra, 400059
Website: www.axisbank.com

Dear Sir / Madam

I am an Axis bank Account Holder (ac no: xxxxxxxxxxxxxxx), jubilee hills, hyderabad. My account has been debited with 70 INR twice (140 INR) and 9897 INR (Total amount – 10037 INR) on[protected]. From the total amount of 10037 INR, 140 INR has been reverted back to my amount, while the remaining amount of 9898 INR still remains in dispute. I came to know of this fraud transaction as I got phone and email...
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Abhishekshaw
from Bengaluru, Karnataka
Mar 9, 2016
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Salary account not activated

Address: Bangalore, Karnataka, 560176
Website: www.axisbank.com

Hello, One month back I did open my salary account in Axis Bank, still it is not activated, Although I have submitted all the required documents.I am contacting the concerned person from Axis Bank but he is giving me faulty promise every day.If i ask them the reason, they are just ignoring me.His name is Prashant and the manager name is Uber and one more person is Meheboob from Vijyanagar Branch, Axis Bank, Bangalore.
My Bank A/c No...
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vikram sekar
Feb 1, 2016
Jul 24, 2023
This thread was updated on Jul 24, 2023
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Tip/scg.Visa.Pos.Dt 240116

Address: 600041

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 240116. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the...
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N
nareshkumarj90
from Bengaluru, Karnataka
Jan 19, 2016
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Meal card statement

Address: Bangalore, Karnataka, 560034

I hold a meal card for over six months now, and also internet banking credentials provided for the card on the time of issuance. When i try to login in to internet banking to verify my transactions, it prompts " User is blocked " . I have tried reaching customer care hundreds of times, but ended up with the same annoying response all the times that they don't deal with meal card and they stopped it a while ago.

My question...
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