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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis mobile banking problem
Credit card menu not open India address
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    Shaikh Ri
    Feb 4, 2023
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    Address: Kattigenahalli Hoskote Taluq

    Shaik Rizwan
    FD. [protected]
    Tax saver fd I want to close this
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      Shaikh Ri
      Feb 3, 2023
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      Address: Kattigenahalli Hoskote Taluq

      Shaik Rizwan
      Ac.[protected]
      I'm handover all pending cheques and atm in my home branch
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        V
        from Gurugram, Haryana
        Feb 3, 2023
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        Address: Gurgaon Sector-9 Haryana

        Your axis bank Sector-9 Gurgaon branch staff is very rude and not willing people to come in, they don’t want anyone to attend, I visitedd at branch on my account Freez issues and they don’t want to help in this, even mailed by my home branch bank for address verification but they haven’t done this in last 3 days, they just said they missed this, I am having only single account and just think w/o money how Can I survive in this world, this is pathetic experience i have ever from any customer service industry where people don’t want customers to come in .. pls remove your tag line from branch Dil se Welcome if your people don’t want people to come in, especially both the female sitting at from area chair having ego issue .. pls resolve My issue account is still Freez,

        Thanx
        Vikas kumar Tiwari
        [protected]
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          jagadiswara rao macharla
          Feb 2, 2023
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          Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/MCC/31.01.23/JUBILEE HILLS FILL. .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of service charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
          I want to know about it as well as get the refund.
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            Ajith Jesudasan
            from Chennai, Tamil Nadu
            Feb 2, 2023
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            I have a complaint related to Loans specific to Personal Loans for which I have an issue with Preclosure and Part Payments. My Axis personal loan account no is PPR[protected].

            Recently I had done a part payment of 11 lakhs in Chennai, Medavakkam branch towards the above said loan and as advised by the branch person, Visited Tambaram loan center on 30012023 to enquire about the revised EMI and tenure details.

            The bank official told me that the paid part payment is currently in unadjusted state and If I foreclose the loan after the 13 EMIs paid, there won’t be any charges. So, I decided to foreclose the loan and asked them to reverse the paid amount 11 lakhs to my loan repayment account.

            I have been asked to write a letter to send back the money to loan repayment account and I will foreclose next month. Kindly find the copy of the letter submitted in load center for your reference.

            But to my surprise, I got call and SMS that paid amount is adjusted towards the loan without my knowledge. This is not agreed. I need my money back. Need all your help.

            Thanks,
            Ajith
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              kaleembasha
              from Gurgaon, Haryana
              Jan 31, 2023
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              Without my permission some amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/29/1/23... .This is a salary account and what is the benefit o[censored]sing this account for transaction, why you people are charge me for G pay based transactions. you are already charging a lot of service charge, atm usage charge, quarterly charge etc etc.It is a hard earn money i dont want to give up single penny out of it for your mistakes. Please refund back my money at the earliest.
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                S
                sbhan4333
                from Gurugram, Haryana
                Jan 31, 2023
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                The worst bank I've ever opened. My account Axis Bank they deduct consolidation charges and gst first in December and now in January. After saveral complaints and calls no resolution from their side. I'm done with this bank and never suggested it for anyone.
                Ph-[protected]
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                  Natish Kumar
                  Jan 31, 2023
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                  𝙅𝙪𝙣𝙜𝙡𝙚𝙚 𝙍𝙪𝙢𝙢𝙮 𝙧𝙚𝙫𝙞𝙚𝙬𝙨 𝙖𝙣𝙙 𝙘𝙤𝙢𝙥𝙡𝙖𝙞𝙣ð™... 𝘾𝙤𝙣𝙩𝙖𝙘𝙩 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙘𝙖𝙧𝙚:[protected]. 𝙎𝙪𝙗𝙢𝙞𝙩 𝙮𝙤𝙪𝙧 𝙘𝙤𝙢𝙥𝙡𝙖𝙞𝙣ð™... 𝙤𝙧 𝙧𝙚𝙫𝙞𝙚𝙬 𝙤𝙣 𝙅𝙪𝙣𝙜𝙡𝙚𝙚
                  Axis Bank customer support has been notified about the posted complaint.
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                    Gaurav1NH19EE040
                    Jan 30, 2023
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                    Money deducted from my axis bank debit card

                    Hello there

                    I Received SMS from AXIS BANK that RS-1399/- has been deducted from my debit card for ONE ASSIST SERVICES without my permission. I didnt get any mail from one assist ever regarding any service nor have i added my bank details there. This type o[censored]se of my card by the company is really a criminal act.

                    Please deactivate my service or whatsoever and refund my money ASAP
                    date of incident : 17:41hrs....
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                    NeenaNanc
                    from Chennai, Tamil Nadu
                    Jan 30, 2023
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                    Address: Chennai

                    I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a loan bill of amount Rs.200000

                    This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                    I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                    I am ready to settle this as soon as I get the confirmation from your side.

                    Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.
                    Nancy
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                      Pravesh_Samarth
                      Jan 29, 2023
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                      We have not received our online banking for more than two months gone. All time new date with a new excuse. No one has responsibility they were happy in opening the account but did not serve customers.
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                        Address: Vill & P.O Paikan, P.S & Dist- Hailakandi, Pin- 788155, State- Assam

                        Dear Sir,
                        Axis Bank Issued me a My Zone Credit Card on dated[protected]
                        but I I have used some credit from my card but I forget to paid the taken amount but after some time Axis Bank put my credit card status as Writen-off.
                        At[protected] Axis Bank Agent Call me to clear my pending amount of my Axis Bank My Zone Credit Card afther discussion with Axis Bank agent he assured me that after clearing my outstanding amount...
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                        Milind Mahajani
                        Jan 27, 2023
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                        [protected], Pl. update . Duly signed form submitted with supporting docs to 000574 branch . Pl. take immediate action.
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                          Milind Mahajani
                          Jan 27, 2023
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                          [protected] . It is pending with bank . Pl. expedite .A/c. is under restriction.
                          Duly filled form with supporting docs sent to kalyan, Murbad Road branch. MAHA. ID[protected] . It is high time for Axis bank to take days to resolve the issue.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Milind Mahajani
                            Jan 27, 2023
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                            [protected], Pl update . No action . A/c. is under restrction
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                              Nilesh Gade
                              from Kopargaon, Maharashtra
                              Jan 27, 2023
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                              Address: Wagholi Pune

                              This is regarding the UPI transaction which I did on October 15th, 2022of Rs. 21000 via Google pay & transaction ID[protected]
                              The transaction got successful from my end and the amount got debited from my savings bank account (Union bank of india) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 21000 with my other card.

                              After so many follow-ups with the Union bank of india bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                              Beneficiary Bank: Axis Bank
                              Beneficiary IFSC: UTIB0000000

                              After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

                              Please help me in getting my money back into my Union bank of india bank account.

                              The transaction details have been attached for your reference.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Nilesh Gade
                                from Kopargaon, Maharashtra
                                Jan 27, 2023
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                                Address: Wagholi Pune

                                This is regarding the UPI transaction which I did on October 15th, 2021 of Rs. 21000 via Google pay & transaction ID[protected]
                                The transaction got successful from my end and the amount got debited from my savings bank account (Union bank of india) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 21000 with my other card.

                                After so many follow-ups with the Union Bank of India bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                                Beneficiary Bank: Axis Bank
                                Beneficiary IFSC: UTIB0000000

                                After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

                                Please help me in getting my money back into my Union bank of India bank account.
                                The transaction details have been attached for your reference.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  HEMANTH MANTHINA
                                  Jan 26, 2023
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                                  I opened Salary account in Axis bank on November 2nd 2022 in JP Nagar branch of Bangalore. I got message that I will receive welcome kit on 7th but I didn't get any call. I was able to do online transactions without any issues and also because of my work, I wasn't able to track my welcome kit. 2 months has been completed but still I haven't received any information regarding my welcome kit. How to approach and get my Welcome Kit? Thank you
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    furkanmohammad
                                    from Kolkata, West Bengal
                                    Jan 25, 2023
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                                    Huge amount has cut for consolidated charges without my concern

                                    This axis bank has betrayed me. Last month December 2022 I have withdrawn money myself. The concern person didn’t tell me about any consolidated charges otherwise I would have used my bike and go to home branch with 10 min distance. Today 25th January 2023 without informing me, bank has taken Rs 9000 plus Rs 1620 has gst charges. Total Rs 10620. I am maintaining this as minimum balance till I join the ship again. Please refund my money...
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