Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Nov 25, 2022
Report
Copy

Address: Andal,Paschim Bardhaman,West Bengal 713321

I am holding a salary account with Axis Bank, with Account No-[protected], Branch-Andal.From past 5 month I have have chargers for name of Consolidated charges unauthorizedly.
On july I was charged for 1275rs and August 2750rs and september 2965rs and october 1150rs.When I contact customer care they said that I was charge for ECS return and Debit failure.But on dated 19.11.2022 they minus my account balance in -3942rs when I contact customer care they said that my account has pending ECS return charges that is why my account gone in minus balance. From July 2022 to october 2022 every month they deduct ECS return charge from my account but still they said that the charges is pending.I book a service request regarding this with request no:[protected].I am facing very financial problem but still Axis bank debit my account unauthorizedly.

This is my kind request to you to kindly look into this matter and do the needful.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Nov 24, 2022
    Report
    Copy

    Paid property tax online on mpenagarpalika dtd 12/11/22 time 14.18 of rs 5068 deducted from my sbi credit card the payment gateway is of axis bank still portal displaying payment failed/aborted by user As usual govt portal helpline number is not available([protected]) and no email id where should I contact can axis bank payment gateway help me
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amardeep Deep Singh
      Nov 23, 2022
      Report
      Copy

      I apply axis band credit card
      I receive pin but by fault of delivery man my card not in my hand.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amardeep Deep Singh
        Nov 23, 2022
        Report
        Copy

        Address: Tarn taran jandiala road

        I apply axis credit card .
        I receive pin no.
        But by fault delivery man I don’t receive my card.
        I want know real status of my card where is that.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          avinashsing
          from Mumbai, Maharashtra
          Nov 23, 2022
          Report
          Copy

          Hi after payieng my settlement amount not receiving noc from last 5 months manager is telling you will ger in 15 days his name is sudhir now he is abusing his email is sudhir26.[protected]@gmail.com my loan number is ppr[protected] please look into this matter
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            harsh12362004
            from Kolkata, West Bengal
            Nov 22, 2022
            Report
            Copy

            Bank Account frozen for more than 1 month

            Address: 87 C, Elliot Road, Kolkata - 700016

            My Saving Account(Account number ending with 1605) is frozen for last 1 month due to Re-KYC, I have visited my bank branch and submitted all required documents 2 times still nothing has happened and I have no update.
            I am surviving on loan from friends and family for last 1 month as I am not able to take out my Salary. There is no urgency or update from Axis Bank, everytime I visit the branch they tell me to fill some forms and resubmit...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            H
            harsh12362004
            from Kolkata, West Bengal
            Nov 22, 2022
            Report
            Copy

            Address: 87 C, Elliot Road. Kolkata - 700016

            My Saving Account(Account number ending with 1605) is frozen for last 1 month due to Re-KYC, I have visited my bank branch and submitted all required documents 2 times still nothing has happened, and I have no update.
            I am surviving on loan from friends and family for last 1 month as I am not able to take out my Salary. There is no urgency or update from Axis Bank, everytime I visit the branch they tell me to fill some forms and resubmit the documents.
            This has happened 3 times in last 1 month.
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              ijas0399
              Nov 21, 2022
              Report
              Copy

              I am not using or making any kind of transcation in my account past 6 months.After long time i visited the balance of my account.Its is in negative and i am not finding any kind of statement or message why it went to negative balance.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bendela
                from Penukonda, Andhra Pradesh
                Nov 20, 2022
                Report
                Copy

                Please refund my consolidated charges amount I want my money back immediately name bendela sreekanth mobile number [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bendela
                  from Penukonda, Andhra Pradesh
                  Nov 20, 2022
                  Report
                  Copy

                  Please refund my consolidated charges amount 1841.80 and GST 331.50 please refund my consolidated charges amount I want my money back immediately
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Myeuas
                    Nov 18, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    In september 2022 end, I received a call from axis bank executive for credit card offers stating I have some credit card upgradation offer.
                    I checked and saw 2 offers in my upgradation (select and privilege credit card), to which I said if axis flipkart credit card was available I would have bought it, thus no.
                    The executive said once I apply for the axis flipkart credit card, he will change my application as a upgradation from backend.
                    I checked the form and it said I will be charged 500+ GST, to which I informed him and declined the card because of it.
                    To which he pitched that since he will make this as an upgrade offer from backend, I won't be charged. To confirm I asked me 3-4 times, that will I be charged for the credit card, and he assured me that it won't be.
                    After 3 -4 times confirmation of removal of joining fees, I applied for the same and received the credit card.
                    My first month statement is here and I have been charged 500+90 (GST) for it.
                    I called the bank for the same and they declined my complaint, stating nothing can be done.

                    I was sold the credit card as no joining fees but have been charged for it.
                    The bank has the audio recording as they always record for quality and training purpose. Also he asked me to update his branch employee code[protected] is the application, so his employee number would be in my application.

                    I request the bank to waive of my joining fees as promised in the sale call by the executive.

                    Card reference no. MLP[protected]
                    email : [protected]@gmail.com
                    phone: [protected]
                    credit card last 4 digit : 3108
                    Dec 31, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 20, 2022
                    Axis Bank Customer Care's response
                    Hi, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
                    Verified Support
                    Nov 26, 2022
                    Axis Bank Customer Care's response
                    Hi, we understand that our Sales Manager had contacted you regarding your query and based on your confirmation the issue is resolved. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ravi Sonwane
                      Nov 18, 2022
                      Report
                      Copy

                      Address: Pune, Nana Peth

                      I made transaction of rupees 17000/- through Google Pay scanner at Merchants store on 17th November 2022, through my Phone Pay app linked to HDFC Bank, Money got debited from my account, however it is not credited to Merchant account. Transaction shows successful transferred to [protected]@okbizaxis-UTIB0000000, this merchant says that he doesn't have an account in Axisbank. I have raised complaint with Phonepay and NPIC.org.in, still waiting for resolution. Kindly help
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sheshagiri H D
                        Nov 16, 2022
                        Report
                        Copy

                        I got relieved from service in September 17 2022 it's been 2 months and still I not received my FNF and reliving letter.
                        Employee ID 157993
                        Name Sheshagiri HD
                        Mobile: [protected]
                        No proper response from Hresponse team.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Nov 15, 2022
                          Report
                          Copy

                          Address: No 36/24/2, Bearing No H150, Killa No 24, Gr Flr Kh,1, Mathura Rd, Badarpur,New Delhi 110044

                          I had deposited my salary cheque on dated 11 Nov 2022 but till now it doesnot reflect my account. It has been 4 days already. It never happen like this from the past 8 months which I had deposited in another branch.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sujan109
                            from Kolkata, West Bengal
                            Nov 11, 2022
                            Report
                            Copy

                            Hello,

                            I have made a payment of 23112.75 rupees for my last month credit card statement of my flipkart axis bank credit card. I have raised a request for this payment through my Axis bank mobile application and paid through phonepe UPI on 1st of November. The amount is debited from my Icici bank and the transaction was successful in phonepe. But the amount is not yet credited to Axis bank credit card. I sent a mail to ICICI bank and they confirmed that the amount has been successfully credited to merchant side and when I reached to Axis Bank PNO with all the proofs they said the reference number is incorrect and also mailed me a different credit card number that they have checked and finally said that they could not get the transaction. I just need a solution on this because this is a huge amount for me and I don't want pay it again. Please help me in this regard.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Z
                              Zenexis
                              Nov 10, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Date of Incident: 12/08/2022

                              I use Axis bank airtel credit card and i see wrong cashback being credited.
                              They even admitted that it should have been credited in Sep 22 cycle but they never processed the missing cashback. (attached screenshot)
                              It's been more than 3 months now and they still haven't processed it.

                              Issue:
                              My cashback that was credited for August cycle was wrong.

                              Reason for complain:

                              If you look at my statement, I've just earned 330 rupees as cashback and that's wrong.

                              Cashback calculation:

                              Zomato+Swiggy = 207.9 + 260.7 = 468.6
                              As per TnC, this carries 10% cashback (upto 500)
                              Amount= 46.86

                              WiFi bill= 1179
                              As per TnC, this carries 25% cashback (upto 300)
                              Amount= 294.75

                              Utility bill (electricity)= 4694
                              As per TnC, this carries 10% cashback (upto 300)
                              Amount= 300

                              Total cashback I should have earned = 46.86 + 294.75 + 300 = 641.61
                              Cashback given by axis = 330

                              Terms and Condition from Axis bank:

                              As per Axis bank's terms and conditions (attacked screenshot)
                              1. Mobile and wifi recharges carry 25% cashback upto 300
                              2. Utility bills on Thanks app carry 10% upto 300
                              3. Preferred merchants like Zomato and swiggy carry 10% upto 500

                              Why was i not given the missing cashback even after more than 90 days?
                              What's the point of raising ticket if even after they admit their mistake they won't fix it.
                              Dec 19, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2022
                              Axis Bank Customer Care's response
                              Hi, we are working on your concern raised via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                DoughtyDD
                                Nov 9, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                BRN Payment Debit

                                In spite of paying bills in time there have been two BRN payment debited from my account associated with the card without prior notice and details of why and how.
                                An amount of Rs 4285.98 on 7th July 22 and another of Rs 8571.96 today 9th Nov 22.
                                I have been possessing this card for over 4 years now never faced this BRN aito debit this is the first year and twice a total amount of 12857.94 deducted within not too six months and...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy
                                A
                                Ab008
                                Nov 9, 2022
                                Report
                                Copy

                                Address: Bariatu Road, 5C Shanti Complex

                                On 22 Oct 22, by mistake I transferred 1 Lakh from my axis Bank account to my SBI Credit Account. Immediately i raised complaint with Customer care of Axis, message received is appended below:-

                                Thank you for contacting Axis Bank. Your SR no. is[protected]. We will get back to you by 27/10/2022 6:00:53 PM.

                                Till date nothing has been done. Please resolve.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Narsing12
                                  Nov 8, 2022
                                  Report
                                  Copy

                                  I had made axis Bank credit card payment of rs 10000 on 4th nov 2022and sucessful completed and on 5th nov they reverse my amount due to technical issue axis Bank reverse my account but not credited back to my account. Ref no [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vinayakpatil1984
                                    from Harihar, Karnataka
                                    Nov 8, 2022
                                    Report
                                    Copy

                                    Address: Bidar

                                    Hi Team,

                                    My name is vinayak patil my salary account is exist in the Axis bank Bidar branch i am applying personal loan since 6 years but they are not providing saying that i have dual pan card i have already submitted to Bangalore income Tax office. I am not able to get my loans anywhere please help me to get the loan in Axis bank. Otherwise i don't have any option except sucide.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit