Bajaj Auto Complaints & Reviews

I am writing to express my deep dissatisfaction with the performance of my Bajaj Pulsar NS 125, which I purchased on January 28, 2022. Despite being a 125 cc bike, it has consistently failed to meet even basic expectations, causing me significant inconvenience over the past two and a half years.

From the very beginning, my bike has had issues with fuel leakage, which I reported to your service centers multiple times. While...

My vehicle no is-gj18ca0241.

I have pulsar 180 bike 2012 model, i visited your authorised service center at khemka bajaj etmadpur (Pin 283202) for my bike service and parts replacement. They told me that parts of my bike are not available so i should visit branch at agra which is 20 km from my home.
Yesterday i went to khemka bajaj located at azad nagar (282006) for the same. I took estimate for each parts and then service of my bike completed.
At the time of payment they told me that net is not working they wont be able to provide me bill and provided me hand written bill.
I asked for parts wise bill then hand written item wise amount told to me, in that amount in estimate and final bill differs. I asked them why are u charging higher from estimate given, response from your team was as net is not working we have given you rough estimate. But in final bill each part has higher amount from estimate. Proper information should be given before starting service of bike.
After some time senior person over there instead of guiding his team, told his team (For example indicator) ukhaad lo sare indicator wapas.
Seriously what kind of language is that. There is no cost of my time. If his team has done mistake he should have admitted it.

Still after all that i paid all the charges and it was told me that i will receive my bill on whatsapp which i have not received yet and god knows when i will get it.

Story doesn't ends here, when i was going home after paying heavy charges without bill clutch wire of my opens suddenly. I want to ask who is responsible if anything had happened to me in that time.
For what u have charged me if i m facing issues in same day. What kind of service is that.
Somehow i managed to stop my bike and as bike was damaged i and my father (Who is senior citizen) walked around 4 kms carrying such heavy bike. Imagine the kind of pain which i was facing after paying huge amount.
In the end somehow i reached etmadpur khemka branch thinking my issue will be resolved here. But as i entered office at 5.35 pm, a lady over there shouted that time is over, come tomorrow. Without listening and understanding my query just told me to come tomorrow. I asked for timing of showroom, it was informed me that as it is rural area we use to close early. Timing of showroom were not mentioned in entire premise. I think timings should be mentioned for proper guidance to customers.
I told that i want to meet manager over there. A person named anand sharma came and after listening told me that they don't have parts to repair my bike.
My question is that everytime same answer is there that we dont have parts is acceptable??
What is the use of authorised center then??
I informed anand about there staff behaviour and timing he told me that i m not not giving salary to their employees.
I dont understand why managers at workshop or showroom respect customers, are they not important???

Still problem in bike is not solved and i have not received bill yet.

Worst experience at two centres on same day.
Attaching bill and hand written copy for your reference. Please solve my problem on urgent basis and please improve your customer service and teach employees how to talk with customers.

Today i called cc my complaint was registered but still my payment receipt and call from your side is pending.
I want to register my complaint in consumer forum. Please provide me necessary details for the same.
Mobile no -[protected]

DATE- 27/06/2024
CHARGES FOR SPARES WITH GST IS 3946/-
LABOUR CHARGE FOR THIS IS 3613/- ITS WITH 18% GST as per govt policy it should be 12%
- Spare price is 250 whereas labour charge for the same part is 900rs, every single part has labour charge double the price of spare.

I need complete refund of the labour charge ans added cgst

Moreover they didnt provide us the invouce before paying...

I purchased a new bike from bajaj on 31 Aug 2023 and it is registered on 2nd sep 2023 (DL9SCK3522 Bajaj Pulsar NS 200 Dual ABS) I am the only one who is riding this bike, its has ran 6224 KM Till Date but its clutch is not working 100 percent gone. I am facing allot of issue.
Previously after first service of my bike when it was 700 km driven it rare break was not working i reported the concern to service center they took 1.2 month to resolve the concern by replacing the Rear Master Cylinder of brake then it started after many visits and many calls and after raising request on customer support,
after this after 2000km of Run till Jan 2024, I started facing Issue with the Throttle of my bike It started Over Racing, Like without giving throttle it was going up to 4000RPM and this was happening always whenever i ride, i reported the Issue with the Service Center they said it is fine u continue it then i continued but the issue was still there and IT increased by time Passed then I visited again and again in the service center sometime they cleaned the throttle and charged me for that cleaning,
After Multiple visits they Replaced the Throttle Body saying it is faulty part, On 30 April 2024 till date my bike was ran 5300,
Due To that Over Race Issue for more than 4 months i Faced It affected my bikes clutch Plated they burned and Now the Service Center Is Asked me to Pay For Replacing the Part this Unethical Pathetic and Non Professional At all, Due To these Faulty Parts From Company i am Facing Issue from the Very First Beginning I need The Replacement of the part I will not Pay a Single Penny for this This Is not My Fault OF Buying a Indian Brand MotorCycle. Please Help

Dear team
Greeting of the day
My Bike is CT125 x, purchase on March 2023 and my bike only run 10000 but my bike engine is open 2 time.
on 2nd service of my bike service center employee open my engine to install new wall and then 10 days after 3rd service my bike will not working on the mid of the road so I tow the bike and send it to the same service center, now they change my timing chain.
after all this when...

I'm reaching out regarding an issue with my recent accident repair at GARVE AUTOMOBILES PVT LTD Wakad Pune Maharashtra. Despite the insurance company (HDFC ERGO) instructing them to bill under their name, the workshop mistakenly billed it in my name (Prabhakar Thakur). As a result, I'm unable to process my insurance claim.

I kindly request your assistance in rectifying this billing error. Could you please intervene and ensure that the billing is corrected to reflect HDFC ERGO's name as per their instructions? I have already informed the service center about this discrepancy, but I'm seeking your support to expedite the resolution process.

I understand that mistakes happen, but I urge for a swift resolution to avoid any further delays in processing my insurance claim. Your prompt attention to this matter would be greatly appreciated.
PFA document and let me know if any clarification is required.

Thank you for your assistance in advance. Please let me know if you require any further information from my end to facilitate the correction of the billing details.

Warm regards,
Prabhakar

BHASH SMS is a fraud Company. there is no customer support, please do not purchase any kind of service from BHASH SMS. no one pick up call. no one replay you on mail. ZERO support from this company. their panel is not working properly, SMS not deliver on time. i lost my money. 100% fraud company. none of address. all of you please complaint cyber crime on this company. They keep Karnataka people and work against Tamilnadu people & companies. If the cyber crime cops interrogate these customers, the complete truth will come to light.

I met with a minor accident on 12th feb 2024 and my Pulsar N160 bike got slight damage (bent handlebar, bent crash guard, broken gear shifter, broken left mirror etc), and on the 14th feb 2024 i went and gave my bike for a repair to the Bajaj authorised service center in Mysuru (VV Mohalla).

Today is 8th march 2024 and i still have not received any news about my bike. I have asked multiple times about the reason for this delay but everytime i call them, they keep telling me that the parts have not arrived, and ask me not to repeatedly call them. I am a college student and I need my bike for everyday travel. I have already spend 3600 rupees on my daily transport and I am bleeding money at this point.
This was supposed to be a simple change of parts.. There is absolutely no damage to the engine, chassis, transmission or the electricals, only simple parts replacement of handlebar, gearshifter, left mirror, crashguard and a fiber panel below the fuel tank, needs to be done.

Sir
मैंने १० नवंबर २०२३ को एक्सीडेंट के बाद अपनी बाइक को बनाने के लिए दिया एजेंसी देवगाँव आज़मगढ़ में दिया था पहले उन्होंने २०००० बनाने का मूल्य बताया बाद में ४०००० तो हमने माना कर दिया ।उन्होंने कहा कि वो ३००० रुपये देंगे हमारी बाइक का अगर हम उम्हे rc देंगे हमने माना कर दिया तो वो हमे बलपूर्वक कह रहे थे।अन्ततः हमारी माताजी एक ड्राइवर के साथ जाके बाइक ले आई जिसको उन्होंने खोल रखा था ।हमने उन्हें३००० रूपिये दिये और ले आये अब पता चल रहा की उन्मे से उन्होंने अधिकतम पार्ट्स चुरा लिए है कृपया सहायता करे

Hi All,

I have given my vehicle for servicing in Chetak Phugewadi, Pune on 25th December 2023 and till date the vehicle hasn't been serviced or worked upon. Everytime I call the service centre the phone is not received by the team there and every time I visit service center the executive there tells me the vehicle will be ready in the next 5 days and this story has been going for a long time now. There is MCU part that is...

A purchased a Bajaj Chetak eclectic scooter last month in December 2023. I was given the delivery on 16th December 2023. The Bajaj website https://online.chetak.com/?Brand=Chetak clearly states the Range provided by the scoter is 113 kms on full charge. I have been using it for almost a month and upon full charge the range capacity has never exceeded 85 kms. When i contacted the customer service they mentioned its provides a range of 90 kms which is now where mentioned on their website or by dealers while selling the bike. Its like getting a bike which the company says on their website has 10 liter petrol capacity but only has a capacity of 7 liter which is making the end customer fool.
i would like to have a refund oand return the bike as i need a electric bike with 100+ kms range

Mir Usman Ali
Customer ld..361540
Loan account number..TW009INR00194363
Please duplicate noc...,

Fraud bike sale. there is no response regarding any help ISR-1654233. my mob num..[protected]...

Good afternoon.
My name is sunny chendekar and I am from karwar.
I brought a DOMINAR 400 bike from channamma motors karwar on 10/11/2023 and today is 15/11/2023 it's almost 35days from today, but still I didn't received a number plate.if i ask to the dealer they use to tell me we didn't received ur number plate we will check when it's coming and let you know.but not calling back to me. I am very disappointed.please help me to get my number plate as soon as possible

Hello Sir/Madam,
I had purchased Chetak on 10th of November 2023.
VEHICLE NO :- MH20GR5288
From the first day itself there was a noise in front wheel mudguard and the brake locking plate.
I was called on 8th December for the first servicing, as on I told all issues I was facing.
During the servicing they had put down multiple scratches on the side panel and the display screen inspite they were not ready to agree their mistakes.
They told me to come next day for solving the issues. I went but their was no concerned person to fix all the problems.
BAJAJ is making such a PREMIUM segment scooter but they are not capable of giving the PREMIUM SERVICE to the CUSTOMER.

Dear sir/madam I have purchase bajaj Chetak electric scooter from patni automobiles, kamptee road, Nagpur.
Now I have facing the issue of tyre jamming and then scooter automatically off. I sent the vehicle to service centre, Nagpur for this issue and they solved this issue and again after 15 days I was facing the same technical issue.
I complaint about this to there service centre and they told me to send the vehicle there service...

Hi,
I have bought a new bike on last Wednesday(18th Oct). And from they day of purchase coolant oil is leaking from the engine. I have complaint the issue to the showroom. And they serviced the bike which they said coolant leakage issue fixed. But after that also coolant oil started leak. I went to the showroom again and asked for refund/replace other new bike but they refused and they still give the bike to service. It's a brand new bike and yet it's keep on making issue. I was talking the manager of Bajaj he was kind rude didn't even ready to get the feedback of customer and suggesting to get serviced. Why do I want to service a brand new bike again and again. It's totally frustrating by the showroom

Meri id unban kar do please

Dear Bajaj Auto Customer Support Team,

I hope this email finds you well. I am writing to express my deep disappointment and frustration with the performance of my Bajaj Pulsar NS 125, which I have owned for over a year now. My experience with the bike has been far from satisfactory, and I have encountered persistent issues that have not been adequately addressed despite multiple visits to the service center.

The...

Myself Rohit S Gelda, wani (445304), Dist- Yavatmal (M.S)
My Vehicle (Bajaj Chetak EV) has the issue of automatic breakdown in running, last night I have parked my Vehicle at 4percent and in morning when I want to charge the Vehicle I try to start but my vehicle didn't start and when I complaint about this to service centre they didn't arrange the technician, they said drop your Vehicle to their service station, my hometown was 125 km from the service station. What to do?