Clay Telecom Complaints & Reviews

I was traveling to UK from office and my assistant got me a local clay sim card for using there. And she told me that everything has been activated on the sim, data and plans to reduce my call charges to India. When I started using that sim card there, I realized that my data was really slow and somedays it woyld just not work. When I contacted my assistant complaining of the same, she directly connected me to the sales guy from...

I had bought a clay sim for Hong Kong after hearing so much about their network services and connectivity. But I had such a terrible experience using their sim card. Most of the time I didn’t have any signals on my phone. And when I called their customer care team to help me out with this constant call drops, they just said they cant do much about it and just hung up on me. Throughout those 6 days in Hong Kong, I was facing ...

I was using a clay sim card in Germany when all of a sudden all my services were disconnected. I had no prior email or intimation from their end. I kept on trying their toll free number from my hotel’s landline but there was no response from their end. I had such a nightmare using their services. Clay Sim cards are the most inconvenient service that I have ever used....

Please check your bills twice before clearing them with clay telecom, because most of the times their bills are fake and tampered with. I had such an experience not very late, when I was using a clay sim for Bangkok. Everything was decent until I got my bill. I did not use data at all, how can I use data in a basic handset, but was charged around 100 THB for the same. My call timing were also doubled in terms of seconds to minutes....

I was in Singapore using clay Singapore local sim card, which was a post paid one. Because I knew I would be using the data services more, I specially got a data pack along with the regular voice call plan. I had not even used half the capacity of the data, must be around 500MB, that I started getting messages everytime that I surfed the internet on the phone that I was being charged. And when I called the customer care, they...

Clay Sims are quite over priced in comparison to other such sim cards available in the market. For the same duration that I was in Dubai my bill was 6k and my friend who was using some other local sim card, paid some 4k for the exact services. Also, clay sims don’t have such great services to charge so heavily for. Most of the times I was short of signals only. Quite poor actually....

I have had such a bad experience using Clay International sim card for China. When it came to selling the plan, Rohit ( sales guy) was super active and dealt with every question I had. While I landed in China and tried using their sim card, it showed signals but would never make calls or even receive calls. I wrote endless mails to Rohit seeking help, but not even one email was responded to. Well their customer care centre also...

I was traveling with my kids to meet my parents in Singapore and for convenience my husband got me a local Singapore sim card from Clay. I started having trouble with its “really good services” right after I landed and tried to call my husband to inform him of our arrival there. The call would just not connect but the same call got connected to their customer care and Payal; the woman I spoke to said this is a regular thing...

While I had bought a sim card from Clay for Thailand, I thought it would be rather convenient to still carry my indian number, in case of emergencies. I was quite unaware of the poor services that Clay Sims is rather famous for. My Thai sim wasn’t working after a day o[censored]sage so like any other person, I called the same guy who sold me the sim card. It was my mistake that I called him from my Indian number, and even after the...

I was traveling to Singapore for some work and bought a clay post paid sim card to use while I was going to be there for about a week. The entire process right from getting the sim and getting to know what plan I should take was a tedious job. I got the sim 1 day before I flew with no proper user instructions. I was told that Raj would email the details. An email that never came. Nevertheless it was just a sim card no rocket science,...

Since I was going to UK for my higher studies and dad’s being dad’s, he got me a Clay Sim card tailored specially for students. With some data and cheap calling. Well there was nothing cheap about it. I checked with my friends who got their plans locally, their local calling was around 5p and I was paying 30p for just my local calls. Not only this, my first bill where I had used the number majorly for incoming calls was around...

I used their service for Dubai for hardly 4 days and I realized when I saw the bill of worth 7000 Rs that whatever they say of being affordable and conevenient is nowhere close to this. 7k for 4 days is hell lot of money to charge for local calling only. I think it would have been wiser and cheaper to use my own indian number there for 4 days and I would have paid a lot lesser than what I got billed for. Really expensive unnecessarily....

I used a Clay Sim for the US from 1st Dec till the 17th Dec for which they generated a bill around the 2nd of Jan for some 7, 000 rs which they directly debited from my card. Then again I got a debit notice around the 10th of Jan for another 6000 rs against the same number for its usage. So when I called their customer care number and asked them for an explanation as to why my card was debited twice for the same number with a gap...

Clay telecom mite proclaim themselves to be the best international sim card option, but trust me I have used their services mostly for UK and France not once but thrice and their services are very very substandard. Things are always delivered last minute with no proper details, and they hardly ever informed me about flag fall call charges in France. And they don’t care whether you received the bill or not, they will directly charge...

My husband was traveling to China and he got himself a Clay Sim Card for being connected with us at home. Being a foreign land plus language issues, we thought it was a wise thing to carry a sim from India itself. So he bought a 40 RMB rental plan that was valid for 30 days, with free incoming calls. We could never reach him at any given hour due to the always network congestion. All o[censored]s had such terrible time with Clay’s services....

I was anyways using Clay Sim Cards without being very happy with the choice of my service cos their network was giving me hell of a problem anywhere that I went in London. Ultimately when I had nothing else to try with my phone, I called up their customer care when somebody by the name of Somesh picked up and asked me what “MY PROBLEM” was and when I was narrating the issue he was quick enough to respond that its out of his...

. I had traveled to US last month and used a local clay sim card for calling purposes. Since they have a corporate tie up, I had no other option but to use their poor services. Despite placing a request for the sim card 10 days in advance, I got it at the last minute. So obviously everything was checked in a hurried manner and the guy scribbled the number on the sheet and left. The tariff given to me was not the corporate tariff...

We had used Clay Sim Card for majorly for local usage in Singapore from the 5th Jan till the 15th of Jan. Since we were there for a wedding so there was hardly any calling back to India. Firstly we had to literally call the customer care twice to get our data issues fixed as it was showing 3g but wasn’t working at all. It seemed like a fake 3g service. Hoping that those would be our last dealing issues with Clay Sims, little did we...

Clay Telecom mite proclaim themselves to be the best international sim card option, but trust me I have used their services mostly for UK and France not once but thrice and their services are very very substandard. Things are always delivered last minute with no proper details, and they hardly ever informed me about flag fall call charges in France. And they don’t care whether you received the bill or not, they will directly charge ur credit...

Using a clay sim card for any travel destination will always be a bad idea as they offer very expensive deals and their network coverage across is quite bad. I had a bad experience using their sim card for Europe. Super expensive and for most of the place they charged me international roaming rates....