Clay Telecom Complaints & Reviews

I was handed over a clay sim card from office since i was traveling to germany for work. I was pretty reluctant to use it in the first place and was more comfortable using my indian number. Sticking to office policies i decided to use that sim card irrespective. I have to enlist all the problems i faced. To begin with, the sim card didn’t work for 2 days in a row. According to them some backend issues. Having resolved that, the data was...

I had used a clay sim card last month in Singapore and ever since I returned the sim card it has become a nightmare. Firstly I got 2 bills within a span of 15 days and both with glaring figures crossing Rs 10, 000/ each. On careful observation one bill was charged to me for different dates of travel and the other had random mobile numbers next to the call logs. After several emails and follow ups they agreed to refund the amount swiped on...

I happened to use a clay international sim card in Glasgow hoping that as they claim I would save money and great network and everything else that they claim of. In the middle o[censored]sing their really bad network services and calling the customer care every second day of my trip I realized it was a very bad choice to buy their services. Network is a constant problem despite being on a local number. And its quite irritating to be constantly looking...

Firstly clay sim cards have terrible services in indonesia and then the way they dealt with my case was not even professional. They had charged my card twice for 2 different amounts and when i asked them for a logical explanation, they said it was a mistake and now they have refunded the money. While i didnt ask for any refunds, i still didnt get a logical response for their action. And also since they were insisting that they had refunded...

I got myself a clay sim card for malaysia after reading a lot about their effortless connectivity and affordability. I was really hoping to get the same experience but it was quite the opposite. The sim card that i was carrying, first wasnt adjusting to my iphone. It wasnt cut properly. Somehow i managed to fit it in the slot and then there were issues with its signals. Everytime i would make a call, it would drop mid way and then take forever...

Please check 10 times before you decide to go ahead with Clay’s student plans. My dad wanted me to be connected the moment i landed in UK and for that he got me a clay sim card especially designed with a student plan. It was all good initially everything was wrking fine and then just before we got our first bill, these ppl would call me at odd hours in the day to pay my dues or else they would disconnect my services. When my father ultimately...

I was travelling to USA for 5 days and bought a sim card from Clay, thinking it will help me in my future travels also . It was really a big mistake. Firstly i paid Rs 2150 only to buy the sim with data and 2 recharges. The amount that was supposed to reflect post a recharge never really happened. Their customer support really not supportive of anything. They didnt even recharge my number that i had previously charged my number with. So if...

It is as good as not using a service than using a Clay Sim card.. we had a terrible experience with using a clay sim for Europe. Their idea of a pre paid card is not as useful as i thought it would be. For most of the days, there was perpetually no reception in my phone. I tried whatever their customer support team asked me to, while nothing really helped. Ultimately they stopped taking my calls and i was left with a sim card that just didnt...

This company came to our college for selling international sims as our whole batch was about to leave for an exchange trip to US.As a part of procedures, they were asked to provide a list of handsets that were not supported so as to inconvenience . They missed my model in their list and admitted it later by the time i was in US. Then they themselves suggested within a eek that i should stop using their services and can look for a refund after...

I'd like to place a complaint against Clay Sim cards for their really poor services in Europe…I was of the opinion of carrying my Indian number but my husband insisted that we take a Clay sim card after his enough research on the internet.. Unlike whatever that he read on the internet, our experience was super bad.. That European Clay Sim didn’t work properly in Netherlands, was fluctuating in Paris and same was the case in Germany. I...

Don’t go for clay international sim cards!! I had bought their uk sim card and i was assured that the sim was working just fine and that’s why their sales guy, rajiv didn’t check in front of me.. To my surprise when i landed in london and switched the sim cards, this clay sim didn’t work for atleast 2 hours to begin with, which led to enough confusion and chaos cos my staff was picking me up.. I had made my initial complaint of this...

I had opted for the Clay Buzz 15 days Unlimited data plan for my business trip to Europe in the month of May for a period of 2 weeks.

In spite of being an unlimited data plan, I was charged Rs.4, 650 for data usage and the amount deducted from my Credit card.

On contacting them for this error, they acknowledged it and mentioned they will reverse the amount in 7 days... now after 2 months of numerous calls and...

Hi,

I had purchased a sim card at hyderabad international airport on july 18th 2016.
The representative promised that i would have 1gb 3g data and 2000 minutes to india and 2000 local minutes in usa.

Following are the issues:
1. The service representative assured that i would receive a receipt of purchase, but it was not sent to my email id till date.
2. Initially the voice incoming and...

Clay telecom has the worst customer service that i have seen so far! I am still trying to get my $100 refunded that i had used to recharge my phone some 3 months back, but because my sim stopped working all together i couldn’t use the money!! None of their customer care people have been of any help. They just keep transfereing my call to someone new everytime that i call them. And till date i have got no constructive answer from their end....

I went on a vacation to koh samui and bought a clay sim card to call home. I was on a fixed rental plan for about a week with data and all that i had asked for. I have returned the sim card and also now when am seeing my bill almost after a month, i see that these guys have over charged me and nothing is calculated basis the plan that was sold to me…!! The bill includes calls to numbers in india that i don’t even recognize let alone making...

During my one month visit to uk. I used this and now slapped with a big fat bill in my face.. I was put on a monthly rental plan and a lot of things became cheaper because of this.. But swhen i scanned my bill, my rentals were as per the plan but then call rates and text messages were charged erratically. For most of the times i was on wifi and yet they charged extra data charges of some 5000 rs in the bill which i didn’t use.. I have been...

I went on a vacation to singapore and decided to use clay telecom to call home. This company has been the worst when it comes to financial values. They have over charged me, which is not as per plan! The bill includes calls which i have not even made! This is a horrible company and honestly would never recommend these cheaters, who took money, to anyone ever!...

I went on a vacation to singapore and decided to use clay telecom to call home. this company has been the worst when it comes to financial values. they have over charged me, which is not as per plan! the bill includes calls which i have not even made! this is a horrible company and honestly would never recommend these cheaters, who took money, to anyone ever!...

S. chandrasekaran

On 3rd july morning, i took an international sim card from chennai international airport clay sales counter. they took rs 1210/ and did not give any receipt. i was told e receipt will be sent to my mail id, which i have provide to them. first, he put one sim and it did not work and then, he changed with another one and when it asked for some confirmation, the shop person told me that it will work once you...

Don’t go for clay telecom ever! they are the biggest frauds one can come across, believe me. i have taken their international calling card and they billed me over and above the call plan and after so many follow ups, no action taken yet! the simcard didnt worked for 15 days of my 20 days of travel and yet i'm being charged way above what i should be. very dissapointed and will never sue again!...