Club Mahindra Holidays Complaints & Reviews

Hi,

My mebership Id is : 1507443

Once we have filled lucky draw coupon of Mahindra Holiday in big bazaar and after few days(27th July) we have a call to collect our free holiday voucher. We said ok and we visited to your Pacific mall branch and there Mr Rajesh Sagar has attended us, he has given the introduction of Mahindra holidays and what are facilities etc and he told us the charges approx 2, 55, 000 for that. This amount was too big for us to we refused then he offered us some attractive schemes

They told us to pay 25000 approx and two emi of approx 5600 and we will give you some attractive gifts first he offered us 1 panasonic cam coder with 5000 cash back but we still refused then he offered us 26' lcd tv with 5000 cash back we was still not ready then he offered us 32' lcd tv but we was still not ready to take then he offered us 5000 cash back also. One more think we was ready for try basis means we are going to pay you 25000 + 2 emi and they told us that we can avail 7 days holidays within a year and if we will not be satisfied then we can discontinue.

We paid 25000 approx that day and taken the membership and they promise us that they will get approval of this offer within 10 days then you pay our 2 emi and then within 30 days you will get your lcd tv and 5000 cash back. Till here story was very decent.

Now after 10 days we started calling to Mr Rajesh Sagar for our approval etc., he started saying that we have got the approval so our senior is on leave so when he will come I will mail you then you come to pay emi. We said ok but this thing has gone for approx more than 15-20 days mostly he do not picks up our phones sometimes he said now I am on leave and out of delhi etc.

So after approx 45 days we have decided to visit to our branch again to check the status what is happening and to pay our 2 emi amout. Then there Mr Rajeev has attended us and we talk to Mr Ranjan Shukla who is senior most persons there. Then Mr Shukla promise us that he will attend our case then after few days he promise us that he will give us Lcd tv before 14 Aug they will charge 2 emi amout on time of delivery of tv, so we was trying Bikaji cama palace number on 14th which he has given us but nobody was picking up. So we called Mr Shukla he told us there is some problem in phone lines so he given us assurance to give us Tv on Monday, but we could not gone thr bcoz of busy schedule so we called on saturday to bikaji cama palace they told us its Panasonic Camcoder is written in the papers there we cannot get the Tv, then we called Mr Shukla he told us that he already had words with Mr Sanjeev there so tell them they will give you TV we said fine we went to Bikaji Cama Palace then they told us this is not possible first we have to pay our 2 Emi then it will take anothere 45 days to deliver the TV, here was was feeling badly cheated bcoz from the day 1 we was ready to pay the amount but you people told us not pay and now after more than 2 months we came to know that it will take another 45 days and one more thing we have only September to go for any holidays then we have to pay the next emi.

But we paid there 2 emi amount so then at least after two months our case will proceed which should be done on day 1.
Then we called to Mr Rajesh Sagar for our 5000 cash back but he totally refused that we have not promise any cash back amout. He is completely fraud, because we was badly trapped in the web of Mahindra Holidays. Because he us attractive prizes cash back and fake promises to generate leads but when you joins and wakes up and demand your gifts etc they they show us their real marketing face. They are badly fooling innocent people's emotions and money. Because when after so much frustration I decided to quit they are not refunding any money to me while they (marketing people) promises that if there will be any delay or problem they will give your money back.

NOW I JUST WANT TO SAY TO CLUB MAHINDRA THAT CLOSE YOUR HOLIDAY RESORTS OR CHANGE YOUR STAFF WHO IS NOT RESPONSIBLE EVEN I CAN SAY THAT THEIR BRANCH MANAGER IN PACIFIC MALL IS VERY IRRESPONSIBLE & THEY ARE DOING FALSE COMMITMENT THEY ONLY WANT TO SHOW THAT WE SALE OUT N NUMBERS OF PACKAGES BUT I WANT TO SAY ONLY THAT MAHINDRA IS LOOSING HIS REPUTATION IN MARKET DUE TO THE WRONG STAFF & THEIR WRONG COMMITMENTS.

Regards
Vineet Goyal
[protected]@gmail.com

Dear sir
You are right . It is fraud company making many promises and doing nothing. I have similar type of problem.keep going . If you got any result plz help me. Join the hand to stop this type of fraudness.

Do you happen to know the diff between DATING CLUB & CLUB MAHINDRA...

You look like a DUMBO...

First go & get the diff, then post comments here.

i m the member for last 5 years i m fully satisfied
don't try to put finger on the goodwill of club mahindra
u must a great fraud that is why u r frustrated
how such a big co. giving service
now people do not need to join fraud like u
when a branded and well known company is there in the market

we have full trust in club mahindra
people like u cannot break the trust which we all 5 people having for last 2 years
don't feel jealous and don't try these shortcut
better u do hard work and join them
every king or leader ignore these kind of cheap enemies

well may u r unsatisfied with the services but i m a member for last 5 months and they are delivering good dates to me on week ends

I am with Mr Rajat. I got registered with this club on 1st of this month, they committed me that they will give me dates on 5th, which they fails to do so. And now they are giving excuses to me. I think i am made fool.

i m dis argee with u vishal
dates r not the bhagwan ka parsad jitna mango milega
i have taken 6 services in last 4 months bcoz i was not getting suitable couples
as per my height weight etc...

Hi, its good to know a lot of positive responses about this club. I too want to join but before that I want to do due diligence, thats I am here. I have also sent personal message to some of you. Please let me know your response.

Ranjit Bhai,

agree that dates are not bhagwaan ka prashad but what will u say if they dont provide dates for past 3 months everytime giving a excuse...and also they promised me that every month 4 parties will be there and for the past 3 months no party invitation has come.
Its almost three months since i have joined but i have not recieved any request...

it very fraud claub
mr.anurag kashyap is fraud peerson behind this he took 24, 000/- from me
but still i did not get any service if he will meet me i will kill him

can any pl give me the advice about dating clubs which is the genuine in india.
fewdays back i receieved from Kingfisherdatingclub.mail. can anybody pl suggest me.

I agree,
Mr Anurag took 14, 000. i got registered by this club in the month of sept, but till today i did not recvieved any service from them. now he switched off the no.

Well this is really surprise we recieve a call from mr sunny he says i m the member of club mahindra dating club and after the disscuission we submit 26000rs next day he says sir we have apolice problem and we conform after a week every time they told me new lines and after dec he is not picking my phone now any body who says i m satisfied please send your ph no .so we can dissciss.and may be clear my confussion.

rahul

we have also bank a/c no of that person if any neaded please conform

rahul

hi this is monty frm delhi my dear brothers dont waste ur money and time on these clubs because these are fraud clubs no such clubs exists in india. i have a personsl experience i am a big fool i deposited around 40 thousand rupeese on the name of joing i can show u the deposit bank reciptes these r frauds pls i request you plese dont deposit money for joing these are frauds no friendship or dating clubs are true...

Karanatka Gas Hubli — Harrassing the consumer while deliverying the product

Sir
i request you to Keep my Name email address confidential, the problem is that when ever the delivery boys comes to the house for delivery from Karnatka Gas Dajinapeth hubli karnatka threatens us to give extra amount of 5rs as delivery appart from the cash recipt even if we complaints to respective gas agency they do not respond us properly and when ever we are not in home they harrase the womens in house and fight with them use worst harssing words so irequest you take so proper action agaisnt them because i think the agency is not paying the delivery boys properly so they trouble us

hoping solutions to this problem as soon as poosible thanking you

your faithfully

Customer

Mahindra & mahindra — Un availability of spares

Recently i have bought a used Mahindra voyager, but i got fed up on buying it, i cant get any spares for it, and i cant get any information form the company showroom and customercare regarding availability of spares. I will be satisfied if anyone take step for my above complaint or a answer.

Basically i need the sliding door exterior handle, inner handle and door beeding for all four doors

One of the worst customer care i ever faced. I used to give my bolero for service at INDIA GARRAGE service center located in chennai regularly. My car was facing severe heating problem and i taken my vehicle for service. One of the their service engineer who attended my call had told me that the engine head has some problem and the same has to open and rectify for which they quoted Rs. 35, 000/-. I sensed that somthing wrong with that service engineer and immeditely consulted with local mechanic. Finally we found that there was some blockage in the radiator so twice we cleaned and fixed now all my problems were sorted out. Thank god i litteraly got escaped from the dangerous people and their company.

The same is my opinion. No one in M & M is there to take care of complaints of customers who are being cheated by their Dealers. My letters (dated 03.09.09 & 04.10.09) to Sr. General Manager of M & M went to deaf ears and till date nothing heard from him.

we have purchase xylo froum your delarship sterling motors faridabad (haryana) on 1 feb 2010. they have yet not submitt my regestration file for regestration yesterday my care is embound by the police.today i gone frr my rc they dosent behave well .mr panday, mr alok, mr manoj, mr nk sinha at the time of delivery they dont satisfied me. in any way.


pawan budhiraja
[protected]

misbehave of dealer...
[protected]

Hello.
I am Shanmukayya G Mathapati, Belgaum ( karnataka) I purchase Mahindra Xylo D2 Golder simmer colour on 16th May 2010 from Sutari Auto Centre Hubli, (karnataka) Eng No.JAA4D12908, After taking of delviery the vehicle was runs 10kms smoothly, after that the vehicle was suddenly comes to the nutral 2, 3 times at that time only contact with sales consultant Mr Ishwar, He say's nothing is problem you show to the Belgaum Workshop, when i contact with Belgaum workshop one of the mechanical was came & test the problem he says i pass the message to Hubli works manager, when he called on 20th May 2010 at 3.45pm the gear box problem is their and he told i will speak with mahindra company the gear box will repalce he said, when I called to workshop manager again on 25th May 2010 at 12.30pm he told I will intemeted to Head Office, and i will take the approval it taken minimum 8 to 10 days time,

when the vehicle was ready in company why there techinicians are not doing test whether it ready to sell or what,

know i am facing the problem from fast 10 days who will responce for this problem wheter the M & M company was sliping or what, o my god please save me.

thanking you

Shanmukayya Mathapati
[protected]

sir, from last 15 days i m doing calls& contacts to ur rigional maneger mr.jay gandhi, but he tottaly giving false & wrong answers to me .actual time of repairing my my veicle was only 3days but due to not dispacting parts my cat is standang on that showroom without any work.so i make contact to mr jay gandhi for 1500RS.as a per day rental of my car becase o[censored]r discommunication&bad mangement of mr.gandhi i'msuffering in tension &hurreshment.because the veicle is from m&m finace.my M&M Docket no.JF14/0147.so sir i hope u make my satisfaction.

i am pramod kank from Maharashtra pune
i purchased scrorpioLx (engine no:HA94G21328) in oct 2010 having lots of problems:
1.central lock not properly oprate
2.power windows not properly working
3.rubber at skee rack tear off.
4.rubber bottons at doors getting fall
5.parking triangle stick to cover of it
6. service dealer said he has no person for repairing of skee rack rubber & so on.
waiting for positive reply


regards
kank pramod
cell:[protected]

no response from mahindra customer care
One camplain given to mahindra customer care on[protected], till now no one contact from mahindra customer care. I call 6 to 7 times and always the response is "our sineiour officer will contact soon" I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care.
thanking you.

RAHAMBAKASH
R/O PAONTA SAHIB DISTT SIRMOUR
HIMACHAL PRADESH
MNO. [protected]

Mahindra and Mahindra Ltd. — Hard or soft copy of the billed desired

This is with reference to my previous Airtel mobile number [protected] at Mumbai which i discontinued after i got transferred to Chandigarh. I did not receive the hard copy of the my bill and hence requested the hard copy or soft of my bill no[protected] dated 18/5/2010 for the period 27/4/2010- 16/5/2010 for Amount 5865 as i needed to submit this to my company for reimbusement. I have already paid the bill from my pocket. The customer care department refused this request of mine saying they cannot generate a duplicate copy of the bill of the above mention numbers and send it to my current address or email ID as the number has been discontinued. I need the soft or hard copy of the bill for reimbursement from the company.

My details are as under:

Satyendra Kumar Thakur

Email ID- Thakur.[protected]@mahindra.com

Current address:

Satyendra Kumar Thakur
House Number- 204, Block-A
Gh-60, Sector-20, Panchula, Haryana- 1341116
Current mobile number- [protected]

regards

Der
sir my gajendra singh purchase a mahendra xylo e4 modal date in 04/11/2010 and not provide in temporary no from atmaram auto agra up and mis vahave by xylo manegaer mr nishikant tiwari and my vahicale is police cached is punished of without tr no in 14/11/2010 in mathura up and no help for agra deler plz halp me

chassis no -ma1ya2kjna2H58579


tankes and regards
gajendra singh
PH-[protected]
[protected]

Hi,
I had a petrol scorpio(Rev 116 model) and recently met with an accident. Now i understand the problems that arise with my petrol scorpio starting with unavailability of spare parts, followed by worst service center (VST Service station) with engineers who lack knowledge, experience and expertise in attending to problems. I got my vehicle back after 2.5 months to understand that there are still problems. When i escalated this to their DGM, i was told that they dont have skills and expertise to work with Petrol scorpios. How do i proceed

my name is roshan waingankar.no-[protected](not expecting call from u).harrassed, duped& taken for a ride in ur `ultra luxurious worldclass, heavenly made chariot-logan`
one thing in my life, a truth has dawned on me that even if mahindra-cars are given free, u should not take them, b`coz any how mahindra will recover the price in after sales service.
so third class is the service, that we feel we should buy a bullock cart & travel happily(atleast the bullock listens to us)
harrased by all ur so call authorised people.high on bluffing, cheating. nill on non deliverance, customer expectation.
after gandhiji`s non co-operation movement, discarding british goods for liberating india, a time has come for the indians to discard mahindra products for liberatig happless customers from the dragonian clutches of `MAHINDRA&MAHINDRA`(thats a different thing that mahindra car clutches r out of gear).
thnks for a heavenly experience called `MAHINDRA`

We have purchased car from Mahindra showroom (KGP) dt.1-11-10. In only Three month there is problem in the pump of car I fail to understand how its happened in new caar anyway Pls make sure that the repair/Replacement of that part shall be done immediate effect.Pls Take proper action and do the needful on priority basis and make your that it will not happened in near feature.but three days back no responce from mahindra site
Regards
Amit Dandapat
[protected]/58

dear sir No responce
Tim
solv the Paroblam
Regards
Samrendra kumar

Dear Sir,



I deeply regret the inconvenience caused to you. I have spoken with Mr. Sanjay Sharma and you shall hear from him in some time. Request you to please bear with us in the mean while.



In case of any further assistance, you could get in touch with me on[protected] or email me on [protected]@mahindra.com



Thanks & Regards,



Jennifer D'souza

Customer Care-Automotive Sector



From: BHOJPUR MOBILE CARE [mailto:[protected]@nokiacareindia.com]
Sent: Thursday, March 03, 2011 2:05 PM
To: CUSTOMERCARE; SHARMA SANJAY
Subject: Fw: mahindra Poor Service
Importance: High



Dear Sir

Rewainder :1

Plz Solv The Paroblam

Regards

Samrendra Kumar

[protected]

[protected]

[protected]




----- Original Message -----

From: [protected]@mahindra.com

To: [protected]@nokiacareindia.com

Cc: SHARMA.[protected]@mahindra.com

Sent: Wednesday, March 02, 2011 3:10 PM

Subject: RE: mahindra Poor Service



Dear Sir,



I refer to your e- mail dated March 2, 2011 regarding the delay in delivery of your new vehicle. Sir, I deeply regret the inconvenience caused to you due to the same.



In order to address your concern on priority, our Area Sales Manager for Patna Area Office Mr. Sanjay Sharma shall contact you at the earliest. Request you to please bear with us in the mean while.



In case of any further assistance, you could get in touch with me on[protected] or email me on [protected]@mahindra.com



Thanks & Regards,



Jennifer D'souza

Customer Care-Automotive Sector



From: BHOJPUR MOBILE CARE [mailto:[protected]@nokiacareindia.com]
Sent: Wednesday, March 02, 2011 2:51 PM
To: BOLERO ENQUIRIES; CUSTOMERCARE; sameer.[protected]@techmahindra.com
Cc: sales.[protected]@techmahindra.com
Subject: mahindra Poor Service



Dear sir

I book The mahindra Bolero Name - samrendraKumar

Priyadarsi Moter Saguna More Patna Diposit DO later Deted[protected] DO Date[protected]

but retarn Do leter plz Change The DO Later Date i Diposit the later Bank

Retarn the Do Bank &attach the Supportin Later Dated 22-02-11

idiposit ther DO &supporting Later Priyadarsi Moter & rest ammaunt Behaf Diposit cheque

cheque No-758269 Dated 17-02-11

cheque credit in priyadarsi moter Account but Warn Chane Do Later & Not deleverd My Car why

I Am very irate and is planning to go legal or Retaran the Pement

plz solv The Paroblam Attach The Suppoting Paper see Attachment

help Me

to go legal

Regards

Samrendra Kumar

[protected]

[protected]

[protected]




[protected][protected][protected][protected]

---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected][protected][protected][protected]



[protected][protected][protected][protected]
---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected][protected][protected][protected]

this is very true in my case also .they are deaf and blind against the the customer complaint

I book mahindra bolero slx before 2months and paid 50, 000
to Moga Modern car dealers but they cannot give mahindra
bolero slx car

By=Mr.Partap Singh
Mobile Number=[protected]
[protected]

DISGUSTINGMahindra Xylo the worst Suv or Mahindra should be out of the market. We as Customers should get together and do it. My Xylo not even one year old must have travelled the [censored]al motors Ahmedabad atleast every week in these 1 n half month. last week my car comes from workshop, now today again i hve a problem with speedometer again weekly visit to workshop. GreaT Wont belive it during a flood in last July my maruti alto, Honda travelled smooth AND So called great mahindra's xylo stops mid way. Somethng to be laughed at. No pick up no drop faCILITY UNLESS SHOUTED AT. I request such customers like me who are digusted with Mahindra Products to join and take a good note of the company and it's vehicle. Today where customer is considered the boss This co. product's showing attitude. Justice has to be done. After paying 9 lacs above and not even a year old car facing such problems, they expect us to spend on Money, time and energy pls not done either co. has to give an explanaqtion for the faulty vehicle or Customers are not going to sit silent.

Aananth menon
[protected]

Sir, I have registered my compliant regarding non availability of Scorpio switch assembly
for headlights, parking, signal, and dipper.I was told that one of your executive will call me but till now no one has contacted me.Due to this problem Iam unable to drive the vehicle
at night.Please do the needful at the earliest.
The docket ref # KD20/0001

Brahmaji Rao
Contact #[protected]

Dear Mahender Custmer Care center please send the rate list all part of SCORPIO VLX MICRO HYBRIO 4 WD SEND EMERGENCY PLEASE IN MY EMAIL ADDRESS [protected]@GMAIL.COM

I AM SERVING IN 9 PARA THERE MY SENIOR ARE URGENT REQUIRED RATE LIST OF SPARE PART THIS VEHICLE

Iam R.Vaidyanathan. from Ambattur Chennai and i had purhcased mahindra Xylo E 8 Full option in the month of Feb 2011 from Zulaikha Motors Ambattur. I had a trip to kerala during month of may and met with an accident on 20th May .After checking with mahindra customer care the vehicle was moved to ITL motors Trichur next day, from the day iam following for the vehicle after repair and till date there is no information regarding the vehicle readiness.No response from the dealer at Trichur even after continues follow up they had informed me 10 days before that there is no parts avaialble at mahindra and after some follow up with Chennai regional office they had confirmed that the parts will be airlifted and the vehicle will be ready during last week.iam surprised this week that the parts not matched with the vehicle and do not know the exact date of readiness.

At this stage iam afraid how mahindra vehicle will be reliable in spares support after 1 Year as even after newly launched vehicle not having spare parts nor no interchangeablity.

Due to the accident i had already spent lot on hospitalliation apart from expenses lot of mental pressure and even the vehicle taken on Loan and paying EMI for the last 3 months.

So i wonder whether i shall be getting the vehicle with proper refitted as new vehicle or not.

Why Genunine customer like me punished for not delivering the vehicle after due servicng due to non availablity/interchangeablity of spares.

Who will be answering for this and how my losses will be compensated iam waiting for more than 3 months for the spares.

Awaiting a favorable reply.

With regards

R.Vaidyanathan.
B 103, dugar Estate ambattur
Chennai-53
[protected]

dear i m using logan of your company. i have lot of complain against you
please contact me as soon as possibile.
my contact no [protected]
car no wb 02y 9302

I (Bithu Babu) here by informing you that I have a Mahindra single cab pickup which is under the registration KL 34 A, 4625 is under repair condition due to steering box oil leak, break complaint and mileage. I already given the vehicle for 3 free services at TVS Kollam and the vehicle is now run for 18000 kms. During the last 2 service we reported the same compliant and they rectified it and they have charged for it (bill number: K 3000780) amount of 4672 INR and the third service the same complaint we reported and that also billed for (Bill number: K 4000653) amount of 3208 INR. The mentioned both services are free services.

Kilometer run when we gave for second service is 9823 and third service is 14407 respectively.

Now also we are facing the same steering oil leak and brake complaint. Yesterday we gave the vehicle in TVS Kollam for al the three same issues which I have mentioned. They serviced the vehicle and gave back with the amount of approximately 2000 INR.

We like to enquire about the charges which they have rectified and billed is exact or not.
Today also I am facing the same issue (steering oil leak, break and mileage)
I like to know whether you have any stipulated solution for this or please inform us do u have any final solution for my vehicle.

We already complained the issue to the manager Mr Jaba Kumar and he also told us they cannot do anything. As I am a customer please ensure us what we can do for this steering oil leak and brake complaint.

Waiting for your feed back at the earliest .

Regards
Bithu Babu
St Jude Gas Service
Kollam ([protected])

My self Mita Desai from Navsari Gujarat and i had purchased BOLERO SLE in the month of Feb 2010 from president motors surat . I met an accident on 3rd aug. The vehicle was moved to Avadhut motors. But i need new chassis n i asked to dealers of our area but they replied chassis is not available for next 2 month.And i can not wait for that much time so what i can do.My car's chassis no is A2A72800.



Awaiting a favorable reply.

With regards
Mita Desai
[protected]

no response from mahindra customer care
i have two scorpio both having problem from s.m garages pvt.ltd(bhopal) and i camplain given to mahindra customer care on[protected]docket ref K103/0226), till now no one contact from mahindra customer care. I call 6 to 9 times and always the response is "our sineiour officer will contact soon" I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care.
thanking you
RAVI KANJANI
IDGAH HILLS BHOPAL
[protected]

I m NANDAKUMAR from THIRUVALLUR. We brought mahendar bolero maxi truck in sep 2010 in MTL motors in thiruvallur. Nw, the Chase was cracked within 15 months. This terribly depicts the quality of the product. There is no response from the dealers even after repeated complaining about the damage. We are inneed of solution to the problem. kindly do the needful.
CHASE.NO- A1G48553
ENGINE.NO- GAA1G19210

MOB.NO-[protected].

Rishi kanth on December 27, 2011 at 4:46 am
Your comment is awaiting moderation.
Iam the RTO at namakkal, we have been using mahindra for more than 15 years the other day i had left my jeep for painting and decided to use my friends scorpio 4w (TN 07 AB 9900) so on my way to namakkal around the 15 th this month the scorpio caught fire on the felt and the felt started melting which made it fall on the turbo charger which made the turbo charger too to catch fire and when the gear box oil caught fire it became even worst. With great difficulty I put off the fire and had burned my hand so i had asked my friend on where to take the scorpio so he recommended mahindra authorized service in Salem called SKS mahindra authorized service center so i took vehicle there on the 17th this month and introduced my self as Regional Transport Officer and had told them about the burning and parts like the felt and turbo cahrger and gear box oil, including gear box that got fired the service man there told me a date on when to take the vehicle, so I appeared on that day which was around 24th (1 week later) but nothing at all was done in the vehicle it was just the way i left nothing was changed they dint even move the vehicle which made me mentally hate mahindra they gave the vehicle just like that nothing was even cleaned so i need a reply or Iam taking it to the customer court or customer rights, Iam just waiting for your reply I very much believe that U Sir will do the needful these types of authorized service center is a black mark for the whole company so please do the needful
Thank you
please reply as soon as possible Sir my no [protected]

I purchased a Mahindra Thar on Dec 22 2011 from India Garage dealer in Bangalore via my company . The day i purchased the vehicle i saw about 4-5 defect (loads of scratches on both the door down panel, squeaky doors, couple of dirty paint touch-up work, etc), but the dealer informed that it will be fixed when we come again to fix the AC.

the very next day we noticed about 14 defects in the vehicle, some of the major ones are listed below

1- broken glove box (surprised to see it was fixed with plastic screws)
2-driver side door was smaller in size when compared to door panel (there was a huge gap when the door was closed, how do we use AC ??)
3- Soft top fixers had all come out and were hanging
4- the vehicle was squeaking throughout
5 - vehicle had many scratches and shoddy paint patch jobs were done (atleast 5-6 patch works)
6- major scratches to paint work on front door lower panel
7- floor mat fitting were done very haphazardly
8- 4w drive lever cushion was not fixed properly
9- soft top back door transparent cover was full of scratches
10- sun screen (provided free) for front 2 door were not properly .. it showcased the window glass had loads of scratches.
11- most of the plastic on dashboard and inside of doors were broken or chipped off


Please let me know how i can use such a vehicle. ??this is very poor service from both the dealer and Mahindra. What kind of quality control process does Mahindra have ?? we request a replacement of vehicle, or else we would go to consumer court. for 7-8 Lakhs vehicle is this the quality of service you provide ? Pls address this issue ASAP

regards
Balaji

I am a Mahindra Car owner for last 5 years and have had average customer experience so far regarding servicing and other issues. But worst experience has been at their Koncept Auto in A-9 sector 2 Noida. The Manager Mr Awasthi is the most incompetent and rude person i have ever met as a company Representative. Both manager and staff were extremely rude and arrogant and shouting to prove a point when specially i was made to wait for more than 2 hrs for some one to attend. Wont recommend anyone to try that service center as it is full of rowdy people with no sense of servicing a customer who has been a loyal to them for past 5 years. Would like the management to take some strict action against them to ensure they offer best of Mahindra services going fwd specially with new launches like XUV500 which will demand more professional and exclusive customer service environment or else they will end up being the farmers choice forever.

SIR i am B.E. from electrical and electrinics engineering i am
intrested to open a workshop in my district banda u.p. so please guide
me which person i contact. and guide me what is the process to taking
frenchige for four wheelers. Thanks..
(ravi [protected];[protected])

dear sir,
i am mukesh kumar bhokta i purched bolero sle by the help of mahindra and mahindra finace on 21/08/2009.i want to know how much i have to pay for complit stolment, because i payed some stolment after curect day.
agriment no -1003986
plese consider it, iwant clear all the dues.
plese send infomation in my email [protected]@gmail.com

by: parmeshwar prasad

dated : 13/03/2012

Dear sir,
i parmeshwar prasad residence of 10th mile gumba hatta kalimpong dist : Darjeeling beg to state that i have purchased a bolero pik up from Khokan motors, siliguri dispatched on ( date of sale ) 14/10/2012 bearing CHASIS no: MA1ZC4GHRB1J50867 and engine no bearing GHB1J83629, kilometer reading 2567 and registration no WB73C2421 has been facing problem of engine, when we complaint the problem to the manager of khokan motors he said that its engine has been failed and he will replace the engine but it will take some time around 10 days but it has been around two months that they have not been taking any actions our vehicle is on installment process by this way we cant pay the installment to the company.I have handed over my vehicle to khokan motors from two months all the staff workers of khokan motors they are lying us that they will replace the failed engine with a new one and will give it to us but till now no severe actions has been taken so sir i would be very grateful if MAHINDRA & MAHINDRA can take any severe action on khokan motors staff and necessary steps required for my vehicle so i could get back my vehicle and have a smooth relation between customer and the company .

Awaiting for a immediate and favourable reply.
PARMESHWAR PRASAD
CELL NO: [protected], [protected].

Dear Sir/Madam,



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IMPORTANT NOTICE: The contents of this email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please notify the sender immediately and do not disclose the contents to any other person, use it for any purpose or store or copy the information in any medium. Thank you.
P Consider the environment. Please don't print this e-mail unless you really need to.

Sir, i ve MAXXIMO MINI VAN I purchase from Assam Motor Tinsukia on[protected], i found leakage in the Collen tank(resourviour).they give order to that part since one month still i aim not getting response from them. Sir my vehicle is a commercial one you tell me how i can pay my monthly E.M.I.










0

Sir, i have a Maxximo Mini Vanpurchase from ASSAM MOTOR Tinsukia Assam it was only four month due to the leakage of Collen tank the rediowater fan is not working before one month i order for Collent tank but still thre is no respond from your company.Sir I hve to my monthly E.M.I Rs.8, 000 (Eight thousand) so, you tell me sir how i could pay my EMI.

Mahindra has no doubt a very poor service back up. I am an automobile engineer & hence can say with conviction that the technical expertise possessed by the various technicians & also the advisors at their service centre is far from satisfactory. In a recent case when I had taken my XYLO for a paid service to STERLING MOTORS GURGAON, they changed the coolant. After keeping the vehicle for two days in their garage I was given the delivery. I had barely gone 2 km from the service centre that my vehicle overheated beyond any mark in the temperature gauge. I phoned the advisor who told me that it is a natural phenomena & that I should wait for the engine to cool down & add 1/2 litre of water in the radiator. I asked for their assistance as it was their responsibility. THe helpline came & filled in over 3 litres of water in the radiator.Later to my horror I found that the coolant which they had to fill in my vehicle during the service was kept behind in sealed containers. Wonder when will Mahindra rise to the occasion.

I am priya from Madurai. Order no 14054. I booked Mahindra Maxximo minivan at SUSEE MAHINDRA, kaalavasal branch on 28.06.12. Before the delivery of vehicle I" come to know that some fault at gear system. So that I told to give me another vehicle of the same model.
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.

After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.

with Regards,
Priya,

I am priya from Madurai. Order no 14054. I booked Mahindra Maxximo minivan at SUSEE MAHINDRA, kaalavasal branch on 28.06.12. Before the delivery of vehicle I" come to know that some fault at gear system. So that I told to give me another vehicle of the same model.
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.

After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.

with Regards,
priya
contact no [protected]
E.mail id : ramana.[protected]@gmail.com

deer sir,
i am rajeev tiwari from Santa(m.p) i have booked bolero zlx and manager of STAR AUTOMOBILE SATNA PROMISED ME FOR DILIVERY THE CAR ON18/10/2012. AND NOW HE GAVE ME DATE ON DATE. HE SAYS IT IS NOT POSSIBLE TO DILIVERED CAR BEFORE 90 DAY'S. AND I AM DEPOSITE MONEY IN ADVANCE RS. 6, 20, 000=00.



SANDEEP KUMAR TIWARI
[protected]

sir, plz
my bolero is one month but it is leaking.even did. first service but is not arrested how an new car can
leak

Dear Sir,

I have given the vehicle to Patwa Automotive in Indore on 20/10/2012. First the service staff told us that there is injector problem, when physically checked in my presence, it was working properly.

Later on I was informed that there is problem in wiring. I am not able to understand why the actual problem in the vehicle has been found out. The service manager - Mr. Rai over there has told me that there is problem in wiring according to him, and concerned part is not available in the service centre. They have ordered the part to the company, and are saying that the part will be available after 15 days. I fail to understand why there is time lag of 15 days in procuring the part. As far as I know the parts are available from company within 2-3 days from ordering.

Sir, I have attached my vehicle to government department, I am occurring a loss of Rs. 1500/- per day due to non-availability of vehicle. If I do not give the vehicle by 27/10/12, my contract will be cancelled. I request you to provide me with alternate vehicle till my vehicle is repaired or replace the vehicle. It is me who is suffering due to negligence of service manager in Patwa Automotive, as he is not able to satisfy my problem.

I have contacted your company's customer care centre for last 5 days, but I am not able to get any satisfactory reply from your side.

Yours Sincerly,
Ali Ahmed
[protected]

Dear Sir, ,
I planned to buy Maruti Suzuki Desire at the start of September. But one of my friend convinced me to get MAHINDRA VERITO since it has better mileage and low maintenance cost. So I contacted India Garage Chennai branch in Mount Road. While on the process I happened to meet a person who informed MPL Automobile Agency Pvt. Ltd. in Aminjikarai, Chennai, is better than India Garage. So from then I started enquiring the MPL.
I paid ADVANCE OF RS. 10, 000/- while booking Mahindra Verito in the middle of October. I paid FULL AMOUNT of Rs. 7, 44, 000 (including tax and insurance) in the end of October . I finalized a model MAHINDRA VERITO D4 TWILIGHT BLUE COLOUR.
I planned to get my car on November 10th as this is my lucky date. This Twilight blue colour is my lucky colour and I ensured the officials to provide me this colour.
But the MPL officials made a mistake in providing the colour I requested and paid the Taxes to the government. While registering the car I saw the colour. It was Grey colour. But I had requested for Twilight Blue.
So I asked them the reason for colour change. They told it was their mistake and tried to convince me into this grey colour. I was not satisfied. So I talked with General Manager Mr. Bala (contact no. [protected]) about this problem. He dint try to help me out but was trying to force me into using this Grey colour.
They have Twilight Blue colour but they are not providing me it on the date I requested. Tomorrow the Government offices are functioning. They can do all the processes like insurances, Government Tax, Registration. We have planned to go out to temple for diwali taking this car. If this problem is not solved please repay my full amount back. I also have a Second plan to get Maruti Suzuki Dezire. I[censored] don’t take the required action by tomorrow we will be having holiday on 10th, 11th, 12th, 13th November for Diwali celebrations.
I also have the original copy of the Invoice. It is the evidence I can provide u were the colour I requested is printed. If required I will send u that too.
Please kindly do the needful.

Thanking you.

Warm Regards,
M. BALAMURUGAN

Place : Chennai
Contact no.: +[protected]

Dear Sir, I am a great Fan of not only Scorpio but also Mr Mahindra to whom i followed on Twitter. i had purchased my 2nd Scorpio in last Jan 2012 for Prime Automobiles Pvt Ltd Faridabad Harayana. My experience with the Dealer during 1st service was very very poor, service was done so badly i discussed with senior management and set there for two hours and rectified few things. Now Today when i have sent my Scorpio for 2nd service i have faced same issues with very poor commitments my Car was picked up by Dealer at 9.30am and got call at 7.30pm that service is incomplete without any reason. i am so frustrated with these type of poor service, i also thought o[censored]sing Social Media but i will wait for your response first. Hope my all queries and frustration will be handled by you.

Thanks

Shashi Sharma

Mob # [protected]

Veh # HR -51 AQ 7714

Sir I have given my Scorpio VLX 2WD M-HAWK bearing Regn no AR-13-3749 to your dealer R D Automobiles, Dibrugarh-786001, ASSAM, with a complain of starting problem on 30/08/2012 vide Job Card No 6 but till date they are not able to deliver the vehicle I have lodged complains to your customer care several times but I have not got any support neither my vehicle is repaired. The dealer always says that it is a wiring or electronic problem but they are not able to say or repair the exact problem.
I wonder whether my vehicle will be repaired or I have to sold it out in scrap. I also wonder how a company like Mahindra can avoid a customer complain & if it happens how can a customer will have faith on Mahindra.
Hope for an early response.

With regards

Sunil Kumar Sharma
B C DAS ROAD, BEHIND RLY STATION,
BANSBARI, DIBRUGARH-786001
ASSAM
[protected]

Dear Sir.

I am working in AFCONS Infra Ltd. as an engineer in Jammu Project.We are using Scorpio of your company.
I have complaint against your Jammu Dealer Lahori Motors, Our vehicle passed through an accident on August 21 2012, but our vehicle is insured.

After all legal formalities of Insurance, Your dealer promise us to hand over the vehicle in first week of September after complete denting, painting repair as well as change of all damaged spare parts but he handed over our vehicle in Third week of September. In spite of that he also does not replace old spares parts with new spare parts but charge us for the rate of new parts and said that it is out of stock and he will replace it in next week.

After visiting several times, he always used to say that the spare is not came from the company & give us the time for next week.

After frustrating from that, Finally we purchased it from outside.

So, I request you to kindly look into this matter.

With Regards

Tarun Gupta

Engineer - Procurement

AFCONS Infrastructure Limited

Jammu

I am sandes savio jose I bought a sorpio on 16/3/2010 from TVS calicut.Mainly two problems on my scorpio
1 steering coloum noise
2 front suspension not working well and continous jerking sound while travelling.
I complainted twice on ITL KANNUR.and i give my scorpio therei twice for survicing but the complaint is exicisting. So I hope you may take necessary action on my complaint . My no.is [protected]. Thank you.

I am santhosh i booked XUV500 w6 silver on the date of 13/05/13, IN TVS THIRUVANATHAPURAM STILL[20/07/13] NOT GET MY VEHICLE .EVERY DAY I AM CONTACTING THE DEALER. AS PER THIER[sales Mnager Mr ANI] DEMAND I PAYED THE TOTAL MONEY IN 20/05/20013, NOW THEY ARE TELLING THE DATE OF ISSUE OF THE VEHICLE NOT CONFIRMED. FROM STARTING THE TVS TVMBRANCH CHEATING ME

Hello
I Appa Dhas. Parches the Mahindra Xylo on 02May 2014 from Silver Jubilee Motors.
AT the time of booking sales man offer us 4 accessory.
1. Matting 2.bumper 3. Filming. 4. Door lock colouring.


But still date we not getting any accessory from show room.
Now sales man told us that due to LBT reason we cut your amount from accessory that we are offer you.


Contact


[protected]
[protected]

Hello
I Appa Dhas. Parches the Mahindra Xylo on 02May 2014 from Silver Jubilee Motors.
AT the time of booking sales man offer us 4 accessory.
1. Matting 2.bumper 3. Filming. 4. Door lock colouring.


But still date we not getting any accessory from show room.
Now sales man told us that due to LBT reason we cut your amount from accessory that we are offer you.


Contact


[protected]
[protected]

Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8

I strongly feel that this company is a sham. It is shocking that it belongs to the Mahindra group. If Mr. Anand Mahindra is listening or reading he should take cognisance that there is no customer relationship at all. There is no one to attend to the queries and the call center personnel dont know what they are doung. Email queries are never attended to. The only thing they are prompt is in making your life miserable annually in collecting the fees. I think that the high court should sou moto proceed against them for cheating individuals by publishing glamorous ads.

CLUB MAHINDRA HOLIDAYS IS A 100% CHEATING CLUB .WE SHOULD TAKE IT VERY SERIOSLY .FROM 72000 ( SEVENTY TWO THOUSAND) MEMBERS THEY HAVE COLLECTED MORETHAN 1000CRORE RUPEES ALSO THEY ARE COLLECTING 72CRORE RUPEES EVERY YEAR.

WITH TWENTY RESORT HOW CAN THEY SERVE 72000 MEMBERS WITH SEVEN DAYS PACKAGE.ONLY FEW RESORT ONLY THEY HAVE 100 ROOMS.IN KODAI THEY HAVE 16 ROOMS, IN OOTY THEY HAVE ONLY EIGHT, IN BANKOK THEY HAVE SIX ROOMS.MOST OF THE PROPERTIES ARE TYUP ONLY AND NOW THEY ARE PLANING TO FLOT SHARE AND CHEAT PUBLIC

DO SOMETHINGTO RECOVER OUR HARD EARN MONEY

club mahindra/membership issues — Responsibility

I had taken a membership with club mahindra in the month feb 2009.
The executive and the manager, that is Mr Chirag and Mr Imran were very polite while they wanted to dupe us.Now when i was thinking of not going ahead with the membership they are acting smart.
Mr Imran does not deserve to be in customer service or sales. I had spoke to him about canceling the membership and he had told that he revert with the procedure. I have forfieted the initial payment of Rs 25000, and didn't want the monthy EMI to be processed and stop the membership.
But on 7th of may 2009 i come to know that they had already debited my account on the 23rd of april 2009. Now when i m asking to reverse the amount they are telling that they can't do it.

I have seen many complaints against club mahindra, and i hope there is a way out.

I have opted for cancellation of my membership within 10 days of my application.According to the policy document of club mahindra, amount paid by me should be refunded in total within 31 days of cancellation.
My cancellation was registered on 15th of Jan, 2009 and still money is awaited. Despite of calling their customer care so many times, no certain date of refund is given.
This is the way they work. There is no professionalism, No business ethics. They themselves don't follow their own policies. They don't honor any commitment. This is a complete fraud company.

Dear Mr yoganand,

This is in continuation to my complaint on False promises made on 13/07/09. I wish to state that your team of personnel have taken this matter seriously and reolved the complaint to my satisfaction. I have been paid a refund of my EMI and am eligible for a 2N/3D stay at your resorts in lieu of the advance amount.

The inetractions with your team led me to believe that I was interacting with a set of professionals who are used to ethical business practices.The conduct was smooth and business like after it was taken over by your team of personnel.

I wish to reiterate that I consider the complaint as closed.

Rgds

Ramesh Babu

Club Mahindra Resorts - Zest Membership Cancellation — Still not received Zest Membership Cancellation amount of INR 5000 after two month also

Hi,


My self V G Gaddigimath Zest membership no:91006155.
I have cancelled my memership just after 5 days enroll and had paid INR 5000.
I have cancelled my membership on 14th Sep 2009,after several enquiries also I am not getting my
Money back.

Request concerned department to take care of this and help to get my money


Regards,

V G Gaddigimath
[protected]@in.com

I am facing thre same problems with both Club Mahindra & Zest.
I have been promised holidays 7 days a year and 6 months advance booking. But I dont get holidya even 2 years from today.
but if you can a non-member and say you are ready to pay, Then you get the requested holiday at the resort and date you want.
This shows that although you have paid the such huge membership, you are at the mercy Club Mahindra to get you so called dream holiday.
And when you talk of refund, it's just dosent happen.
Hoping that the situation will change and memebrs are prefered more that Non-members.
Regards,
Sathya Prasad.
Club Mahindra Membership No - 262391
Zest Membership No[protected]

Hi

My membership number is 91003860.

This is regarding the double deduction of my EMI for the month of April. Last month I had cancelled the ECS mode of payment and had deposited Post dated cheques for the remaining EMIs. However, this month, Zest has deducted both the ECS and PDC from my account. This happened 11 days back. I have repeatedly called your customer care number but I have always got the same response "The accounts department is looking into it. They will contact you within a day". But till date no one has contacted me. On one ocassion, one of your agents even gave me the accounts department number, which when I dialled said the number doesnt exist. I dont understand how long can it take to identify an error and return the money back. This is extremely frustrating and disapppointing as a couple of cheques have bounced due to this goo[censored]p of yours. I have also written to your mail id [protected]@zestbreaks.com and I always get the same response - " we will get back to you in 7 days". This has happened today and even 7 days back. Suprisingly the response doesnt change.

Would really appreciate if you could look into the matter and release the payment as soon as possible.

Hoping for no further delays.

Regards
Anurag Sharma

Hi,
my wife, Deepali Noor, is a member of Zest Holidays. Her membership number is 91005569. We are based out of Chennai.
We have stayed at your property in Pondicherry a few times. It was a wonderful experience. In lieu of which i have taken a membership with your organisation.
I am trying to make a booking in Zest Masinagudi and Ooty for the next week.
I have spoken to Shalini on 27th April 2010 reference #: 127197. The same day i have spoke to Sanjeev ref. # 127199.
On 28th April 2010 I have spoken to Sher ref # 127377
This after noon I have spoke to one very rude gentleman Mr Kalyan.
He gives me a reference to his senior Mr Sanjeev tel #:[protected]. There is nio answer on this line. CONTINUOUSLY!!!
I call back and Mr Kalyan gives me another #[protected]. This number is busy. CONTINUOUSLY!!!
What am i supposed to do??
Kindly help me.
Kind regards

Dr Sayadat Noor
Handy: [protected]

hi
this is my day i thought of taking up the memb.ship in zestbreaks...
but after reading reviews and complaints in this block it doesnt give me an assurance to proceed with regards to the takin up a memb.ship...
can i beleive in mahi...????????/
help me put plz
regards,
vijay
[protected]

hai guys,

I am Ganesh from madikeri, kodagu, karnataka. Even I am thinking of taking zest membership.
And after reading all these comments, I am not sure of that.
One thing is for sure the people who sell you something are always like angels
and the guys who are there to serve you after sales are just like demons

some on guide me please
[protected]@ymail.com

Hi There:

This is Mr. Shah from Chennai, i knw its diifuclt to get reservations when you need it, i want o gift my sister zest memebrship, if any one planning to sell it, pls get in touch with me at the below number.
I am looking for Verbe or Buz.

Cheers
[protected]

1. My membership number with mahindra Zest is 91006242, Season : BUZZ & Membership period is from 01/05/2010 to 30/04/2020
2. I am dissatisfied with the services and hence wanted to terminate it with immediate effect. I have not availed any holidays/ services where as zest has deducted Rs 79740/- as EMI and another annual fee of Rs 4379 for the year.

Anyone who is interested to buy my membership can contact me at [protected].


Biju George

I am member of VERVE and took membership in 2008 for 1.5lac for 10yrs, 6 holidays every year - never told that of this 6 only 2 can be on weekend - cheating.

1. You will find booking on weekend is almost impossible and you never get it. It opens 3 months before and gets full in weeks time - especially for long weekends.

2. I have found out though rooms were not available after calling reservation the same was availble if booked outside through agents. It looks like Zest is not giving rooms to its member but sells it outside - especially in weekends

3. Though you have days and weekends left when you call for reservation you will be told - "you do not have weekends left". "you have only 6 days left no weekends", you end up speding more time in booking and sorting out issues, than going outside and booking some other good resort.

4. Inspite of not taking any holiday in the whole of year when I called up for booking I was told "I do not have any weekends left". When I asked for account balance details...there was 2 weekend left and 12 days available.

5. As you get 6 days in a year and only 2 weekend days...so out of 6 days you have to utilize 4 day vacation on weekday only - not possible for a working managers/executive.

Zest sucks.
I have been taking holidays outside Zest and not using it at all. It was sheer waste of money. I would have enjoyed 25 good days in another resort for 1.5lac I paid.

I m stalin from chennai. My membership id is 91010577, Buzz, validity from 2011 to 2111. I have not taken the bonus holidays . 60N/70D are still there. If anyone willing to buy please contact [protected]. as i m not satisfied with their attitude even before taking bonus holidays.

Unfortunately I am also member of Zest (Pep). I am member since 2008. I never got a room on the date i requested for. I too feel like Zest is not giving rooms to its member but sells it outside - especially in weekends.
Zest just sucks
-Ravi Shankar

Horrible experience, ZEST really SUCKS...

Kindly forward it to every possible person, so that the new members are not trapped in this membership.

Raghavendra A N
[protected]

for mistake of one person in the bangalore office i was taken a ride and after much communication the issue is being resolved by appologies by the concerned person what really baffles me is lukewarm response from Mr.Reddy zonal manager who does not bother to reply leave alone calling despite of several reminders, it was the same case with the earlier manager of b'lore present manager at-least was of help, now i am fearing whether to send money or terminate my membership and take the refund as bonus holidays could not be claimed because of the mistake of the staff for which i needed written appology from the concerned staff who spoke rudely, why do the higher ups and mahindras the members of the board do not look into the matter, and if they don't reserve when required than what is the use of being member i am thinking in the same line of selling the membership any one interested please contact [protected] i have not availed any holidays till date will anybody from zest reply and assure of good service so that i may continue and also discourage others from joining
madan kulkarni
mem id 91010235

My member ID is 91015943.. Mr . abhijeet, mr. amit kumar and mr. chandan kunar sold the Zest holidays with 100000 of commitments., when I asked them that Now i want to go to pondicherry.. there all commitments failed. After listening I clear cut told them taht I want to cancel my membership and want my refund. Mr. amit kumar was ok with that. now after 1 week they all get away from his commitment. now these three people are harasing me like naything. daily I have to call them and daily these three are ready to fight like nayhting. Please stay away from Zest. specially in bangalore. Whenevr you see them selling their holidays.. just stay away,

HI. This is Srivats from Chennai. I have been a member of Zest since 2010. It has been a wonderful experience all through with most of the Zest resorts. I am totally satisfied and would recommend every one of my friends to go for a membership. However, I am moving out of the Country for good and would like to transfer my membership. Any interested buyers can contact me at [protected].
Thanks.

Hi this is Shoban from Chennai. I have been a member (PEP) of Zest since Jan 2012. I want to transfer my membership. Any interested buyers can contact me at [protected]

I heard that Zest is not operating anymore and taken over by Club... is it true??

Sureshkumar

We had taken the membership from Zest Breaks- Mahindra Holidays in Dec 2010 for the amount 120741. This was for a period of 10 years. They promised us a holiday of 6 days every year till 2021. At the time we took the membership they had 6 resorts and they promised to add 2-3 resorts every year. We are in the third year and they now have only 5 resorts.We have used 3 of their resorts out of which only 1 was good. We cannot spend the rest of our 48 nights of holidays in the same 5 resorts which they have. We are trying to cancel the membership and They want to return only around 8000 from our original amount although we have only used 12 nights of holidays in the last 3 years.They have sent us the foillowing mail: Dear Mr.Menon, Greetings from Zest! Further to our discussion, we would like to retain you as a Zest Mahindra member and therefore request you to give us an opportunity to give your family and you happy and memorable holidays in the forthcoming years. However, if you do decide to terminate your association with us, please note that the following charges will be applicable. You have purchased a 10years – Buzz membership during Dec -2010. Total cost of Membership – Rs 1, 05, 100/- Amount paid - Rs. 1, 20, 741/- Deductions : 6 (a) Admission Fee 60% of the product price : Rs 63, 060/- 6 (b) Regular holidays (11.67 Nights*2000) : Rs 23, 340/- 6 (c) Down payment discount : Rs 7, 500/- 6 (d) Non Refundable Service Tax : Rs 11, 275/- 6 (e) Bonus Holiday Cost : 2000*3nights : Rs 6, 000/- 6 (f) Food Voucher Cost : Rs 1, 500/- Total Deductions : Rs 1, 12, 675 /– Amount Refund (Amount paid - Total Deductions) 1, 20, 741 – 1, 12, 675 =Rs 8066/- In view of the large amount you stand to lose, we would once again urge you to reconsider your decision to continue the membership. Thanks & Regards, Sasi kumar G Zest - Retention Mahindra Holidays & Resorts India Ltd. Please help us to get our money back.

Club Mahindra Team,
You only send comments saying that the concerned team will get in touch!!!1 but no one does that. I have also given my details on your face book link 1 month ago, but no one has contacted me... Your customer services is pathetic!!! when you want money from us to become members then you keep calling us and now when you have to refubd money, you dont bother...

This is a joke!!! do you even read the comments???????? you just have a standard response, which you copy and paste to reply to every comment.

Hahahaha!!! So this is how you work...Just keep saying that your team will get in touch with us, and then after few days, send the next copy paste comment saying the issue has been addressed!!!1 No one has got in touch with us...And no one will. You only have a person, sitting like a robot, sending these comments...

My membership I'd is 91006827.
Mahindra gave false promises of adding new locations and maintaining them exclusively for zest members. Now they have neither added new destinations nor are the zest members given preference in the zest destinations.
ZEST REALLY SUCKS.

Have you closed down the customer support division of zest. I had not got any response for my query other than this response.

From: "[protected]@zestbreaks.com" <[protected]@zestbreaks.com>
Date: 12 October 2013 11:04:32 IST
To: "Shiji M.G"<[protected]@yahoo.com>
Subject: RE:'Reference no=339-719' Your Zest Membership

Greetings from Zest!

Membership Id: 91006827
Thank you for writing to us.

With regard to your request, we have informed our member service delivery team at Chennai branch who would get back to you within 2 working days and resolve your concern. Please be rest assured that this is only because it is our endeavour to assist you with a correct and deserving redressal. Please bear with us till then.

Please do write back to us for further assistance.

Warm regards,
Vithya.G
Member Services | Zest
Mahindra Holidays & Resorts India Ltd.
Feedback: [protected]@zestbreaks.com
Reservations: [protected]@zestbreaks.com

Call: 30280000* | Business timings: 8.00 AM to 8.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.*Dial like a local call from the following cities : Bangalore | Chennai.Add the STD code of the city that is closest to yours from the list given above.

Dear Zest,

I have a membership with you for the past 4 years. While I took the membership, there were 6 resorts and I was promised that there will be more resorts in future. When I check your website now, there are only 5 resorts leave alone adding any new ones. Also i was told that Zest has closed down and I have to shift to Club Mahindra membership paying higher amount. I am very disappointed with your service. Now when I call your branch office to find out, the phone numbers are not working. I called the Chennai number 3 times and i was put on hold automaticalling endlessly. Finally I found this forum where people have complained and am doing so too. Please call me back and resolve this issue.

Archana
[protected]

My membership ID 91012575 PEP Name - K Nagalaxmi

As you replied to my email nobody is contacted me to resolve my problem.I dont want your recorded email or false promises.I want to close my membership and get back the full money which i paid.My membership starts from Sept 2011 for 10 years.At that time zestbreaks had 6 resorts and your team member said that there will be more resorts in future. Now there are only 5 resorts without adding new ones.
they told that Zest has closedown and i have to shift to Clubmahindra by paying higher amount that too for the period of 25 years.I am very disappointed with your service.When I call your br office to findout, the phones are not working.I called Bangalore officeseveral times, there is no use.Please check my payment history. I have paid down payment Rs6625.monthly EMI Rs 2655 in 34 months ie, Rs 90270. and ASF ch Rs 4574+4975+4574. total Rs104363.Now i want to close it and want to getback my money.I request you kindly do the needful. I do not want recorded reply from you.Thank you.

I am interesed in buying unused holidays in Zest and Mahindra for my personal use.
Please call or whatsapp on [protected].
Mail : [protected]@gmail.com
Regards'
Surendranath, Hyderabad.

Hello,

My Membership ID[protected].

I have taken zest mahindra membership in 2011. I had repeatedly told the agent i will not be able to use the holidays for the first 5 years as i just became a father. He suggested me to take as the number holidays will accumulate year on year.

I have not utilised even one holiday so far.

Having paid 1.8 lakhs and have not utilised any holidays. There is an ASF amount of Rs 52456 even though i have not used even single holiday.

Is there any help solution

Please call me at [protected]

Dear Nikhilesh,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra

I have taken Club Mahindra membership with ID 2511758 on 26 June 2013


But due to personal reasons, i have cancel my membership on 02 July 2013.

When i contacted there email address [protected]@clubmahindra.com, where they told me they will refund my money on 24 Aug 13.

Now its more than 2 months, yet no sign of amount transfer from there side

Totaly frustrated with such service by them, now even there representative have stop responding to emails.

--
Nilesh Patil
E: [protected]@gmail.com
M: [protected]

I have an identical complaint of club mahindra not keeping up to their promises. My money was swindled on the 30th March 2009 and I am still waiting for a promise of them refunding it, which is long pending. Hope they act to the name of the company. Lot of discomfort for the person who unknowingly get into this situation. Customers, please be aware of such fraudulent people.

It is not the company which wants to ill-treat the customer but the employees with un-professional attitude that is causing such harassments to valuable customers. It is upto the company to address this issue, lodged a complaint let us see how they react to it.

yes you are right, club mahindra sales executives are all cheap, they will not give you anything they have promised, they just want money from our pocket. the mebership is not at all worth the money they charge. you will never get your bookings confirmed how much ever early you plan. a research by a company who have done investmernts in club mahindra says that club mahindra have only 30 % reservation for their members in any of the resorts you book. rest 70% is open to non memberes, now this is really cheap. we pay all the money in advence, we also pay annual maintainenece and we never get bookings, this has happened with me. i had requested them for booking at goa on 20th october2008, it was full according to the call centre executive, but when i call them again as a non member then they had 15 rooms availabe. now thats the game they play. they build the resorts with our money and they sell it to other people by charging them .

I totally agree with this. Their people lack the basic etiquettes and I have got similar complaints from many of my friends,

Hello friends,
I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit

I got selected for Samsung S7 and trip to London but no update till yet

You are selected to get a Free Samsung S7 edge or fully paid 3N trip to London. Take a Club Mahindra membership & grab your offer. SMS CLUB 56070 T&C I got this text message on my smartphone so is dis fake?

Dear Mrs.Varsha,

I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit

My membership number is 353281 and I am a member since May 2008. I could take advantage of the incentive offered to travel to Kuala Lampur in March 2008. Since then whenever i have sent a request it was never responded positively inspite of me being member of Red Category. I was totally disappointed when i sent the request in June 2009 for December 2009 for Tekkady in Kerala as a Honeymoon Gift to my Daughter. Recently in Feb 2010 i visited the office in person at Andheri for Holidays in April or May 2010 to Himachal Pradesh. I am not surprised that till today 19th march 2010 i have not received any communication from the lady representative, who was short fair and Handicapped. I may add that I was never a defaulter in any of the payments. In veiw of my disastrous experience with Club Mahindra, I would appreciate if you would be Kind enough to cancel my membership and give me the refund without much delays.

club mahindra/resort — No facilities

Club mahindra resorts no faclities, and no transportion

Completely agree with the complaint. The number of resorts is too less & the membership is increasing day by day. On enquiry, well before summer vacation, we were answered that all the bookings at various resorts are FULL except for resort at Kumbhalgarh in Rajasthan.

Dear Anuj,

Thank you for writing in.

May I request you to kindly send in your concerns along with your contact details to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible.


Regards
Indira
Member Relations
Club Mahindra

I totally agree with this . The lapsing of holidays has come as a shock . You will never get rooms when you want it mainly due to low availability and incredibly big list of members . Lonavala has become a dream project, we have been hearing from years now. For Western part of th ecountry this could have been a relief as hardly any resort is there. They need to seriously look into the business model. The fact of grocery shop is another let down . I saw in munnar, the provision store is of hardly any use you have to resort to hotel dining where the discount is of no great attaction . There is no great sops for kids meal as well. Notwithstanding excellentr resorts . The operations ar enot to be appreciated if the trend continues like this.. Its better to live in five star every year with thhis kind of money.

Room availability is a BIG issue at Club Mahindra. I had to book a room in January for a vacation in June. The interactive voice recorded toll free number is always busy... we are forced to write emails after emails.

Demand hugely outnumbers the Supply.

The kind of aggressive marketing that Club Mahindra does with inadequate Delivery capabilities, it raises serious concerns about their business ethics.

The charging of ASF and the membership fee structure is also quite arbitrary. At some resorts they charge rentals for the utencils and vessels used. Then why pay ASF?

Good pictures of beaches, cottages, scenic landscapes and offers of digi-cams, handy-cams, laptops, LCD flat TVS... Is that all about Club Mahindra?????

--- one sore customer.
(Vikas Khandekar)

I agree with all what is written here. In addition to all this and compromising on your preferred dates and destination, if you get booking then you can not cancel it without penalty. One has to loose certain days of holidays if he/she cancel his/her holiday. Emergency don't come to one planned in advance. So if someone has to cancel holiday at last moment because o[censored]nforseen reason or emergency then he/she will loose all days in that year. I think, this is really unfair to customer. This is double lose to customer - one is due to emergency and second is lost of holidays. Club Mahindra as a professional organization should do what is right and must consider this point.

This is totally true. As it is there is discretion by way of colours - white, blue, etc... Even in the white season you never get any booking confirmation; forget in a higher season. And the higher season is usually the vacations - the only time when families can go on holidays. All this is not pointed out when selling the product. You are enticed into doing the purchase when you hear of the great glib talk of your sales persons - but the "Conditions apply" part is never highlighted till the poor customer tries to take a holiday reservation. And nobody bothers to revert when you ask for a refund or try to cancel your membership. Total lack of professionalism in the after sales service. Totally agree that the resort numbers are far less as compared to their enthusiasm in adding targets (poor people like us who get sold on these ideas). The ASF rate gets doubled almost every other year and is never told about first time around. Besides the food, etc are very costly and being far away from any nearby eateries there is no option to spend more money. In the same amount one could comfortably get a 7-star all inclusive treatment at many other hotels. We have only paid paid paid for the past almost 4 years and managed to squeeze in 1 holiday...Congrats to all who have managed more holidays & Best Wishes to who are still trying!!!

I too 100% agree to the fact that the membership of Club Mahindra is absolutely waste of money. The biggest problem is the non availabiltiy of the rooms when you desire to take a holiday. Most of the time inspite of giving the booking advise three months in advance we do not get the resort of our desire. In such case what is the use of having the membership.

Many of the associate hotels of Club Mahindra are no where close to the Club Mahindra standards, which they need to look at seriously.

The most rediculous think happened in recent past. I hold a Red membership ans was denied room in the Blue season. The customer care person said that since you are a red season customer you cannot avail the facility in blue season. I then had to fight out the case with the club

Abhay

i too have the same experience and similar complaints, we are 4 friends who are facing similar problem. I am informing ally my friends and relatives to stay away from Club Mahindra Membership.

Unmesh

Dear all thanks for writing these reviews which has greatly facilitated me in deciding against taking the membership of Club Mahindra. I was invited to a presentation and told that I would receive a three days two nights offer clubbed with a voucher for Rs 1000/- and two tickets for couple for two new releases in INOX. All that they had to offer has been documented in the preceding paragraphs, but what takes the cake is this:

I told them that I would first like to visit their resort before taking a call. I was then told that the complimentary stay was not in the members only suits. I then to my amazement found that the stay was valid in limited time period and booking had to be done much in advance. The stay was not valid on weekends. The voucher had validity of six months. All the permutation and combinations were inn their favour which is to say that I never got to use the free coupon.

Further they ran out of the movie tickets and the gift vouchers were not available at that time which I was told would be couriered to me.

So u see in the end I received nothing from them and they just had the last laugh.

On the hind sight I am happy that I received nothing as that clears the standing of club Mahindra and I saved some money.

things are true like the food is costly, stay is costly as we pay the anual fees, and also the interest on the amount paid.So the stay if calculated is about 13000/day and more as the amount paid is non refundable
The club should subsidise the cost on food and other items as we are paying more the required, if there were good hotels near the club i am sure members will not eat inside.
The stay is ok but not to the cost paid

Hi I am also a clubmahindra member or It is better to say a victim of clubmhaindra. Whenever i try to book a resort I am being told that there is no availability and worse my days are getting lapsed. By the way my season is RED which is supposed to be the best. This was the worse investment in my whole life. I felt cheated by the Mahindras. I will never buy anything associated with Mahindras. I will completely agree with Sachin and most of the comments made here. Never buy clubmahindra resort membership.
kosuru

the only reason that i bought into the club mahindra is due to the mahindra name of and the honesty that they have given for the last so many years. but this is coming out a ...so many problems so little time to write...TAKE CARE OF YOUR BRAND IMAGE - AFFECTS ACROSS SECTORS...

I completely agree with most of the complains. At the time of membership we were not warned about the ever increasing AFS. Its high time they rationanize this.

YES ITS ABSOLUTLY CORRECT I AM A MEMBER NO WORRY INTELLYING MY MEM ID NO ITS 775888 CLUB MAHINDRA IS REALLY CHEATING THEIR MEMBERS BY NOT GIVING PRORETY, AT THE TIME OF SALE THE SALES EXCUTIVE TOLD ME TAKE WHITE MEMBERSHIP U WILL GET RESORT BOOKING DURING RED TIMES ALSO NEVER HAVE I GOT IT AND WHY TO BECOME A MEMBER WHEN U CAN GET THE SAME WITHOUT BECOMING A MEMBER FOR EXP TODAY I CALLED THEM FOR BOOKING A PROPERTY ON APRIL 6 AT SHIMLA OR CORBETT IWAS TOLD ITS FULL UPGRADE TO RED ULL GET, NOW U CAN GO ON 1ST APRIL ONWARDS TILL 7 OR BEFORE, FOR THAT WHY SHOULD I BECOME A MEMBER AND PAY 2.25LAC AND YEARLY CHARGES OF 10000 RS WHEN A NON MEMBER CAN GET THE SAME PLACE FOR 5500 RS, IPERSONALLY CALLED AND CHECKED THIS SO THATS WHY .ASL CHARGES FOR WHAT


CLUB MAHINDRA IS SIMPLY CHEATING THEIR MEMBER

the above complaints are correct. if you are charging ASF for each year then why not let us accumulate our days more than 21 why are you cancelling our extra days. either charge ASF or Cancel our extra days . but as we are members you should not cancel extra days Let us accumulate any No of days we want, what difference does it make to the club. keep up the name Mahindra please. atleast provide free pickup drop facility. reduce ASF.

I fully agree. I do not encourage people for membershipin club mahindra. It is a sort corporate big loot. I have been trying to book a holiday for the last one year but without success ( except of for Lonavala which I got by fluke.)

Give me holiday booked in Mahabaleshwar I will salute CM.

Member IF 1643179
Sunny Francis

Club Mahindra is taking people for ride, as per their stats they have 161, 000 members 44 resorts this includes their international resorts and 2480 rooms from all the 44 resorts as per their last year stats if I am right. So that means that nearly 65 members should fight out for one room to get a reservation which is on first come first serve basis, so if you are from south of India and you want to take a holiday in south region then the tally will automatically increase to more than 100+ to fight for 1 room within the same region.
CM has made a profit of more than 100Cr in 2013 and what percentage is spent on increasing the number of rooms or adding additional resorts at the same location is not clear, more over I would like to know if the ASF charges are standard for all member my 2013 ASF due was 10228.00/- please members confirm if it is the same amount paid by you.
They build/buy resorts from Membership money but if you want to take a holiday and if you are from White or Red season you need to book it at lease 3-4 months before if not you can say bye bye to your holiday, but call the resort and say you are a non member they will say they have a room but of course you need to pay a higher price, so they make a killing by selling members room to non members at higher price and will say the room is booked, there is no way to check how many members are actually enjoying their holidays, most o[censored]s think that we were late to book the holiday but is true that we were late ? Or was your holiday sold to a non member how do you check this.
There is no transparency to verify all this it will be better if CM get their act together and start proper customer relation of not very soon they will be facing PIL or a court case to actually verify how many members took holiday and how many non members took holiday in the CM resorts.

So people watch out before you plan to take a Club Mahindra Membership

Regards,
Arun

I had taken membership on 26th sep'08 and at time taking membership company had told that they have a policy that any time Club members can cancell the membership and they will return the membership
amount in within 15 days and i had cancelled the membership after 3days on 29th sep'08 and asked
for my membership refund of 33, 725 but so far they have not return my money back and i have call them
sevral times to lucknow office but every times they give false promise.
Please take all necessary action so i can get my money back.

I, Mr. R. B. Paranjape ( Membership ID 1428737), expressed interest in Club Mahindra holidays and Mr. Yogesh Kunder of Vashi Branch visited me on 03rd January. I opted for a 12 month zero interest plan by paying first installment of INR 29, 992.00 on 03rd January’09 and subsequent payments through credit card.
On 13th January’09, I called up the club Mahindra Chennai office and informed Mr. Vinay that I wish to cancel my membership with immediate effect. Same was followed by an e-mail on 15th January’09 with an instruction not to send credit card vouchers for collection of further payments.
Despite this your company collected two installments of INR 30, 000 and 28, 330 respectively. After my repeated emails & telephonic conversations, with Mr. Yogesh Kunder and Mr. Mohan Bagwe manager of Vashi Branch, your company agreed to refund my membership amount INR 88, 322/- in full but till date have not sent the refund cheque.

During taking the membership I have clearly asked the executive regarding the cancellation policy. Though she was not ready to explain in details. Still I insisted and she told me that my enrollment starts when I get the membership details. Without the membership details no one could be a member of the club mahindra. I was also convinced with her as there was a 10 days of period to cancel the membership and without any membership ID how could I be able to cancel the membership by calling the customer care. It was pretty convincing. The welcome call came after 10 days of my discussion with the Club Mahindra Executive. I received a mail with my membership number on 14th April and I request for the cancellation on 19 by calling the Club Mahindra customer care. The Customer care was happily took my request , but the Delhi office is not ready to refund my money. It is already 6 month they are not refunding my money. I had at least 20-30 times of discussion with Delhi team , customer care and cooperate office , but no result. They are not ready to refund the money. They are giving the reason it is after 10 days of my payment. This is surprise after having two types of condition from the sales executive and the current customer care. I have not received any of their service and as per my understanding with the sales team I have cancelled the membership within 10 days of receiving of the mail.

Ideally they should give refund even after 10 days of the membership if the customer has not avail any of their service, Otherwise it is against the corporates ethics. Also they should not keep the customer in dark while giving the membership. If they really serious about the condition, they should spell out and recheck with the costumer during the welcome call. Unless the welcome call and member details has not been sent to the customer , all the condition mentioned by the CM should not hold good. My membership id is 1829968 and one of the complaint number is[protected]

of Also if my enrollment started on 31st Mar , why there was need for any welcome confirmation, without this one would be a member automatically anyway and there was no rollback ? So I strongly feel that there is big confusion between clause 6.1 and the explanation by club mahindra sales executive.

Apart from this if my money has taken on 31st March why I was not given any membership immediately, without which I would not be able to visit any holiday home. That mean it is not in good practice of any company to take the money first and give the membership after 14 days.

Also if you still feel the enrollment starts on 31st then why it was not mentioned in the welcome call that the cancellation can not be done after this.

STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.

Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8

Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8

Just to inform you, I haven't been paid for a cancellation made on Jun08. I am from Delhi too and tired of calling Delhi branch for this refund. Keep the hopes alive, you have engaged yourself with a long term relation with CMH!

i am also a suffrer for the same

Interview by ClubM management team has appeared on the following address:

http://www.livemint.com/2009/11/04213428/Mahindra-Holidays-and-Resorts.html

Post your comments. Hopefully the managemnet will read the comments.
I am also a sufferer like u.