Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  AG/I-NOVAC-S — NOT ATTENDING COMPLAINT BY CHINMAYA INDUSTRIES, SILCHAR

Dear Sir,
I have purchased a Aquaguard on 18/06/2007 from M/s Allied Agencies, Ullaskar Dutta Sarani, P.O. Silchar 788004 District- Cachar Assam under Order No.PB/07-08/06-09 dated 18/06/2007 (Invoice No-2008 and same is under AMC validity of which is upto 20/08/2009. A complaint was registered on 13/06/2008 (Complaint booking No 41 dated 13/06/2009) to replace the cabinet. They have assured to replace the cabinet within 7 days. Since it was not done with in the above period I have reminded several times over phone as well as personal contract. But M/s Chimaya Industries, Panpatty, Silchar-788001 through whom AMC was done not attended the complaint. This is the violation of Annual Maintenance Contract. M/s Chimaya Industries, told me that cabinet will be replaced on chargable basis and I agreed. But, 2 month have completed today, neither they replaced the cabinet nor they informed anything resulting taking drinking water directly without purification.
If the complaint is not attended with in 3 days, I have no other alternative but to file a case through Consumer Forum against M/s Eureka Forbes Limited and M/s Chimaya Industries with compensation.
Please inform me whether replacement of cabinet is chargable and if so what is the price of cabinet.
Problem of Cabinet is :The support to which the screw of the drill hole is connected has broken.
Please acknowledge receipt
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code

    Contact Information

    India

    Complaint categoryCategory: Other
    Add Company Information

    ADVERTISEMENT