[Resolved] Aras & Pvpv Motors Erode Pvt Ltd — False Commitment & Unprofessional Behaviour
I have booked a Hyundai i10 Car during the month of August 2010. The sales person & is manager has informed me that they will deliver the car within a week time during the booking. As they are planning to deliver the car within a week, they advised me to remit the full cost of car and temp. registration. Hence, i have paid the siad amount immediately.
After the receipt of the same, they informed me that Hyundai is planning to launch a new version of the i10 during the september 2010 and wait upto the second week of the same month. But evenafter the launch of new version, this company is not in a position to inform me the details like revised cost and delivery.
Evenafter repeated follow-up with them they are not in a position to inform me the details about the delivery of the booked car. Finally, i escalated this issue with their higher officials and requested them to refund the amount.
After hearing the complete details of the communications and committments between the sales team and me, they have realized the fact of False Committment & Unprofessional behaviour. Finally they have accepted to deliver the car with revised cost (earlier they promissed of cap on escalation) with additional 30 thousand rupees.
PLEASE DO NOT TRUST THE SALES TEAM
Complaint marked as Resolved Aug 13, 2020