[Resolved]  barista — Cockroach found crawling on muffins

Hi,
Today I and my mom visited Barista, Inorbit Mall, Malad. We ate 'chocolate excess' with ice cream there. When I went to pay the bill, I decided to have a double choco chip muffin packed for home. I paid the entire amount by my card(I have reciepts of the transaction),when I noticed a crockroach crawling over another chocolate muffin kept in the shelf. I felt like vomiting. I immediately pointed it to the person on the counter, and he threw that muffin away. Then he apologised and gave me another muffin, saying that it is clean. Now I just coud not eat another thing from that shelf, I returned that piece, and asked for a refund for the muffin, which they gave me. But I am extermely disgusted by the expierence, and I feel unsure of what I had already eaten. Please do something about that outlet. It spoiled all the memories that I have of Barista. Cleanliness and Hygiene should be considered important for names as Barista.
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Aug 14, 2020
Complaint marked as Resolved 
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barista — PAN card not received

Dear Sir/Madam,
I have not received my PAN card from last 2 months . I had filled my application form on18/12/2007 and still did not received my PAN card .
My Application no. is[protected] and my coupon no. is[protected] .
Please do a needful in this matter.
Thanks and regards

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