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[Resolved]  Bigtel Infocom Pvt. Ltd. — Refund of security deposit for add on connection on

Kind Attn:-Customer Care Manager/Executive

Subject:- Refund of security deposit for add on connection on
Mobile No. [protected].

Sir,

I am using above Vodafone mobile post paid connection since 2005 which is
in my Company’s name (ABI Pvt. Ltd.).

On 26/6/08 one of your associates Bigtel Infocom Pvt. Ltd. A-14, Okhla
Industrial area phase-I, New Delhi-110020. Offered me add on Post paid
Connection on above mobile number and delivered new SIM No. [protected] and collected Rs.250/- towards security deposit for the new connection vides their receipt No.2368 dated 26/6/08.

Against new SIM neither Mobile No. was allotted nor the SIM was activated
till 5/7/08.
I lodged my complaints several times.
Last Complaints were 1.) 7/07/2008 Date & Serv.Reg.No.-[protected].
2.) 8/07/2008 Date & Serv.Reg.No.-[protected].

Since no action was taken on my complaints till 9/07/08, I cancelled my
request for add on connection at your store at cannught circus (D-27) vide
SR No.[protected] on 9/07/08.

I was told that refund cheque for Rs. 250/- in my name will be ready at
D-27 store in cannaught circus after 45 days.

Please inform if my refund cheque is made and ready and when can I collect the same. If it is not ready yet than please make it ready at the earliest in the name of Dinesh Kumar Sharma and inform me when to collect it.

Regards,

D.K.Sharma

Encls:- Attached security deposit reciept.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

vodafone-associate -bigtel infocomm pvt ltd. — sim not yet activated

hi i have been alloted the postpaid number [protected] on saturday that is 27.09.08. but today is 29.09.08 and no verification details have come as of yet.it is my add-on connection proposed to me by some vodafone executive. i call on concerned number no one is bothered to pick up the call.they took cash of 250/- for this number on 25.09.08 and responded me on saturday. it was such a slow process. Sim number given to me is [protected].vodafone feedback executives dont know about this company. i doubt that they lack coordination and we the customers are sufferd at the end.i am vodafone customer since 2 and a half year.

dolly

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