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[Resolved]  BPL mobile services — unauthorised deductions from Prepaid bills

Sir,

The first complaint against BPL mobile service provider is that they never attend to the complaints of the customers. Whenever any call is made to toll free number of msg is sent, the charges are deducted from the prepaid balance. This is totally unethical on the part of service provider. The balance available in prepaid account is utilised unathorizedly and then no one is ready to explain. Immediate action needs to be taken on this.

Please help me in this regard. My telephone number is [protected].


Yours faithfully,

Mrs Soni N Rajwani
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

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BPL mobile services — about network consumption

Myself is Miss Rajani S Khatavkar residing at Thane & my cell no. is [protected] from last 8 days there is lot of problem of the network consumption due to which we have to face the inconvience . I hope u will definitely look into the problem as early as possible
thanking you.

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