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[Resolved]  caller tunes — Remove My caller tunes

Dear Sir,

Please Remove my caller tunes, you have activated Caller Tunes in my mobile without me permission.
So, kindly De-activate my caller Tunes.[protected].

Otherwise i am going to Consumer-FORM.

MY MOBILE NO. =[protected].

With regards,
BIRENDRA KUMAR.. RANCHI- JHARKHAND...
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Aug 14, 2020
Complaint marked as Resolved 
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caller tunes — Caller tunes automatically activated

Hi, My my mobile number is [protected]. I just called on your toll free number 888, and was listening to your caller tunes section. Suddenly the IVR stated that "Thanks for activating caller tunes". I was surprised that i did not even pressed any button and some old fashioned song "Waadiye Ishq se" got activated as my caller tune. Is this a new way of cheating people as you first send sms requesting customers to call 888 for information and then you deduct money from their balance. Moreover i am trying to call customer service and the IVR never connects the call to your help support. This is ridiculous.

Kindly resolve this issue and revert me back as soon as possible.

Looking forward for urgent assistance and priority on this matter.

Thanks

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