[Resolved] Cooking Centre, 77 - G. T. Road, Rishra, Hooghly, Code No.[protected]. Cooking Gas Distributor. — Irregular Service and harassment to consumers.
I Ramdeo Prasad Yadav, Residing at : Sen Plaza II, 3rd floor, 49/21 - Rabindra Sarani, Rishra, District - Hooghly, (West Bengal), PIN - 712 248,
do hereby complain against the
Cooking Centre, 77 - G.T. Road, Rishra, Hooghly, Code No.[protected]. Cooking Gas distributer, for their too poor services, very bad behavior with the consumers and nonresponse of calls.
Respected Sir, The following points may please be noted :
1. We ordered for a refill gas cylinder on 21/07/2009 vide order no.10998, and was assured that we
should get the refilled cylinder within three days.
2. After three days on the 4/07/09 when I tried to contact them on their telephone no.[protected]
at about 11:00 a.m. I never got any response for two and half hours. later I hanged up.
3. On 21/07/2009 the same thing had happened, while my wife was trying to book the gas cylinder refill
over telephone they never picked up their telephone. She tried to contact them for full three hours but
they didn't response. Lastly she had to take a rikshaw and went to the Cooking Centre. There when
she asked them why they were not picking the telephone, the man on counter behaved very badly
with her and said that " Bari te bose bose khali telephone ghuraley hobey na!!! Eikhane esey soi korley
tobey gas paben!!! Naholey bari tey bose thakun!! Amra eikhane apnar baper chakor noi je apni
khali bari te bose phone ghuraben ar amra apnar juney chhutbo!!!"
4. On 01/08/2009 I tried to contact them over their telephone no.[protected]. After half an hour one
person recieved the phone. On enquiring about the position of my order he replied very rudely and
said me that it will take three days more. But when I told him that I should go to the higher authority
he just hung up. And to my great surprise I got my refilled cylinder at my doorstep in half an hour.
Respected Sir, I am facing these kind of problems constantly. I have been provided by the double cylinder facility, but still we have to go out for food as there is no gas at home on and of. I thing many people are facing these types of problems in this area.
Further I would like to point out that the men at the Cooking Centre had offered me previously a quick service if I am interested to spend extra bucks. But neither I was interested in these kind of offers nor I gave it any importance. But, now I think some people are sure facilating themselves with these offers and others like me are facing problems. So, an enquiry may please be done against the MALPRACTICE at COOKING CENTRE, 77 - G.T. Road, Rishra, Hooghly, Code No.[protected]. Cooking Gas distributer as well a good service to the consumers may please be ensured.
Ramdeo Prasad Yadav,
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved
Add Company Information