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[Resolved]  Florist — www.indiafloristnetwork.com

Right Florist

I have order for Red dutch flowers on valentine occasion from the company and they delivered white flower ...

you can imgine the agony caused

I did call him he was very arogant on the reply ...

like you do what ever you want i donot care, i will not refund your money or correct my delivery


below is the detail of the owner

MR.R .K .Rathi

mail id [protected]@rightflorist.com
phone details and address are given below

Send flowers & gifts through http://www.indiafloristnetwork.comon same day in India

P-76, Lake Road, Kolkata-29 kolkata-700029, west bengal

RKR Phone : [protected] Fax :
[protected]

[protected]@yahoo.com http://www.indiafloristnetwork.com


do give him a call and swears

this website should be closed and fake
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

The problem has been sorted out to the satisfaction of the customer. Below is the mail from the customer to us. www.IndiaFloristNetwork.com is a respected website worlwide. Glitches and mistakes do happen but our intentions are not bad. As on date complaint percentage is 1.5% which we are working hard to bring down to near Zero. However sorry for the inconvinience caused to Mr.Ajit.

----- Original Message -----
From: ajit kavathekar
To: [protected]@rightflorist.in ; [protected]@rightflorist.com
Sent: Friday, February 27, 2009 1:07 AM
Subject: Re: Fw: this the way ur company delivers


Dear MR.R.K.Rathi

Finaly the delivery was made

Sorry for my late reply due to official engagement but still its night 1.00am

I am replying to your mail ... Which I wanted to for the effort of CEO had taken to keep the promise.

Regards
Ajit k

Florist — failure of refund on order cancellation

Very sad to put a complain on this site ....however ,In spite of my several reminders to www.floraindia.com I failed to get the money refunded as promised.
This happened on 09th October 09 ,I ordered for Sweets on the occasion of Diwali for my parents in Nagpur in the morning ,when I called parents to let them know that I have arranged for sweets through floraindia,they told me that they were travelling in emergency,so they would not be home by Diwali.
Since the payment was authorised ,I emailed Floraindia to cancel the Order No. FG7685.
The order was cancelled ,and I asked them to reverse the money to my account. Apparently no luck on refund nor did they deliver the sweets later on my request.


The worse part of all is they do not even acknowledge my emails any more.

It's a shame and I'd not recommend any one to order online with this company.Sorry to say Pooja the customer service is poor and you do not deliver as what is advertised on your website.
What good does it do (whether it is Red Dutch or White Scandinavian), if the flowers reach long after the Valentine's Day?!
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