[Resolved] fly SL 500i — Recorded wrong IMEI no.instead of right one.
My mobile No. is [protected] and I am receiving msg. from you that my mobile IMEI no.is invalid and to change IMEI no by paying Rs.199/-. In this respect I wish to inform that I have purchased FLY co.mobile model SL 500i with a valid IMEI bearing the number[protected]number can see on reverse side of mobile) and B.No.TN/01122/00001/5131 dated[protected] from The Mobile Store, Ambathur, chennai. I also confirmed with my mobile store that my IMEI number is valid one. But when I use *#06# to display my IMEI in mobile it shows a wrong IMEI no.[protected] which is invalid and it shows that my IMEI no.is entered in your database erroneously. Considering this I request you please arrange to rectify your database by replacing my correct/valid IMEI number and provide me undisturbed services.
I anticipate that you will take an early action on this complaint.
Complaint marked as Resolved Aug 14, 2020