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[Resolved] — never authorised payment to be deducted from my account

I applied for a lona online. The next thing I knew when I received my bank statement that this company id theft protection has taken 31.85 out of my bank account. I never signed up for anything, and now they tell you to go to to check the status of your refund. That does not work. They keep asking for additional information that you have sent them already.
All I want is my money back in my account.This happened on 9-5-08 when I sent information on my refund. Today I called them. the answer was check back on 9-12-08, because it is in the fraud department. What a scam.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  63 CommentsShareTweet


I also applied for a loan online and was automatically enrolled in this idtheft program.I called the company and they told me to apply for a refund and later they emailed me back for additional information.This company has illegally withdrew 31.95 from my checking account in the month of November and December 2008.
I need someone to talk to about this.This is a total scam!!!
i went to my bank to make a deposit and i found out i was in overdraft. i found out it was because of this scam for identity theft which i never applied children use the computer and they could have done it in error which i highly doubt. i was told by the company of id theft to cancel online and i would be refunded in 72 hours which i think is i cancelled this id theft as they told me. they gave me a fake email address. so i called them back and told them i cant get on the web site . which by that time i was quite upset .they kept telling me to go back online and i told them i did several times. i told them it has gone beyond the 72 hours i want my money back, they didnt try to help me they just hung up on me, i contacted my bank and i had to close the account out and start over and this should of never happened.these people are scammers and they should be locked up.
these people are correct it happened to me to.
same thing happen to me. Now they don't want to refund my payment. I'm still fighting with these people.
I have never in my whole life seen such a scam, as this one. they trick people into things without your premiision, they take money out of your account, without you knowing it. I applyed on line for a cash loan and found out that money was taking out of my account, causing my account to be over drawn 37.00, plus 31.85 for a service that I do not want. I had to fax a paper from my bank, to show them that they took money out without my ok. this is such a scam, and fraud service. something should be done about this scam, put them out of bussiness for good.
I completely agree, I never signed up for this service in fact I checked the NO box when the ad came up . I guess it doesnt matter what box you check they will enroll you anyway.
i went online to a payday loan company and they took almost $32.00 out of my bank account, this happend at christmas and i was told i would recieve a paper check in the mail 2 weeks ago instead of them putting it back nin my account so now i have the bank goin after them
when will I know about my refund
I also agree...I am having the same problem. They declined my refund for stating "user error". I declined the ID theft protection and yet somewhow regardless of my choice, they still put it through! This is ridiculous. User error my @$$!!
This happened to me also. They took money out of my account. any good ideas of how to get it back?
This is nothing but a scam
this company debited my account without my permission and refused to give me my money back
I am going to have the bank try and get it back for me

I depised people who take advantage of people in their time of need
I woud like for you to return my money at 8WallsVillage mhp Morgantown, W.Va 26508
they sent me a email saying i have won 250.000 pounds sterling and get in touch with mr mark davidson scarlet courier ltd that the lottery prize was put in lloyds bank london then ihad get in touch with p griffi nuk.[protected] yet i have noanswer from anybody is this a scam or not because all emails tothe email adress are not going through so could you please advise me as quick aspossible so i can change my account here in australia they have not taken anything from my account asyet this is why i want to ghangeit regards l j meyer mildura victoria australia
i need the status of my refund
i dont think you should just be able to open an account without someones permissions
i dont think you should be able to just take a persons money wuithout their consent
i just sent you all my comment it said it was being sent
when will you put my money back into my account
These people are theives. I am getting ahold of my bank tomorrow to see what can be done. They told me a different lie every time I asked for information, three times I was told they would EMail me information. I hope I can stop them now before they get out of hand.
Again I contacted these .con /[-#s lies, lies and more lies. Avoid this site and any that they may be ascociated with. I intend to file a complaint through legal means. Too bad you can't do much to someone for 30 bucks. But that is how the scam works. Even if they do return the money they have gotten by time they do they will have collected interest in their account while yours suffers. Using your money for their gain at your expense.

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