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[Resolved]  MAHARASHTRA ELECTRICITY — PAYMENTS DEDUCTED AND MADE THROUGH ICICI BANK NOT BEING CREDIT IT TIME AND IMPOSE PENALTY

RAHUL AGARWAL
ROW HOUSE NO. C-4, KUBERA GARDENS, OFF NIBM ROAD, KONDHWA, PUNE. 411048.
[protected], 32937557, E. Mail. [protected]@yahoo.com
[protected][protected][protected][protected][protected]
Mob- [protected],
9-Apr-08


TO,
1. SHRI V.VAIDYANATHAN
ICICI BANK
Private Banking
2. Director of Vigilance
Email- [protected]@ mahadiscom.in
3. 2.Chief Engineer
Pune Zone. Email- [protected]@mahadiscom.in
4. Chief Public Relation Officer
Email- [protected]@mahadiscom.in


1. Ref: - Rahul Agarwal S.B.A/c No.[protected]
Dear Sir,

Sir this is in reference to Payments made by above A/c to MAHARASHTRA STATE ELECTRICITY BOARD through my ICICI A/c on Presentment of bill. For Consumer No.[protected] .Not being credited. In Bills. In TIME and there after Electricity department imposes arrears and penalty in each and every bill.

1. Sir the undersigned would like to put some thing before your good self very Humbly and Respectfully about some transaction and calculation defect in the system which causes damage to us by each and every bill.
2. We should have to make it very clear understanding that the electronic payment system was introduced and adopted for the convenience of non delivery of Physical bills in time and so on to receive payment in time in routine manner without missing the due date of payment.
3. Now please try to concentrate when the schedule date of payment specified by the Electricity board and Banker is 26.09.2007, 25.10.2007, or 22.11.2007 .
4. When all the payments were debited to my account as per the date Specified by the Electricity Board and the Banker. Then why the same was not credited in our next coming bill.
5. I have gone through the billing details since September 2007 Electricity board charged Arrears in each and every bill even after all the payments were made in time through bank without disputing any thing. Payment receipt was not credited well in time and we are being penalized each and every month even after paying the bills well in time.
6. Now It is for the Electricity Board There is a Total Difference in Each and every bill you can very well check the column of Total and there after the Total Shown in front of Rounded Bill dose not telly in any respect.
7.
1. The details of Payment made through ICICI BANK at Page –1
2. Bills from Sep 07 to Apr 0 At Page 2-9
3. Bill for Sep. -07 at page -2
4. Bill for Oct.-07 at page – 3
5. Bill for Nov-07 at page -4
6. Bill for Dec.-07 at page -5
7. Bill for Jan. -08 at page -6
8. Bill for Feb. -08 at page -7
9. Bill for Mar. -08 at page -8
10. Bill for Apr. -08 at page -9


1. Now It is evident from page-1 that the payment made at serial no. 7 for Rs. 1560 on 26.9.2007 were made and not shown credit in Electricity bill at page No. 3 bill Dated 5.10.2007 and there fore Net Arrears with interest were charged.
2. Even you can see even the Total dose not match in any way
Total Rs. 2832.98.-Page - 3
Net Arrears 1596.12- already paid but not credited
Actual Total 4428.00 The Total shown in Bill 4680.00
Excess Total 251.02
3. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 on 25.10.2007 were made and not shown credit in Electricity bill at page No. 4 on November, 02.11.2007.
4. It is also evident from page-1 that the payment made at serial no. 7 for Rs. 1560 were made on[protected] and same was not shown credit in Electricity bill at page No. 3. the bill date[protected] at Page 3, Showing Arrears of Rs. 1596-12 (means 1560+ Interest charges on it)
5. The above payment of Rs 1560 were shown in At Page -4, bill date[protected]
6. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 were made on[protected] and same was not shown credit in Electricity bill at page No. 4. The bill date[protected] at Page 4, Showing Arrears of Rs. 3178-52.
7. Even you can see even the Total dose not match in any way
Total Rs. 1643.11. Page - 4
Net Arrears 3178.52- already paid but not credited
Actual Total 4821.63The Total shown in Bill 4980.00
Excess Total 158.37

8. And Again not shown a Credit of Rs. 4680=00 the payment made to Bank on[protected] it means not showing the payment in the bills and charging a Late fee Every time is a great penalty to us .
9. It is also evident from page-1 that the payment made at serial no. 1 for Rs. 1440 were made on[protected] and same was not shown credit in Electricity bill at page No. 9. The bill date 5.04.2008 at Page 9, Showing Arrears of Rs. 1511.04.
10. Even you can see even the Total dose not match in any way
Total Rs. 1853.89- Page- 9
Net Arrears 1511.04 -already paid but not credited
Actual Total 3364.93 The Total shown in Bill 3540.00
Excess Total 175.07


I don’t have words to say any thing that how we are being Penalized Deliberately In Arbitrarily Manner.

I hope that Your good self are sitting on top most chairs shall definitely work on it and find out some permanent solution and allow Credits for the payment charged In Excess. in each and every bill.



This is for you kind information and necessary action.

Thanking You,

With Warm Regards,

Rahul Agarwal
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

RAHUL AGARWAL
ROW HOUSE NO. C-4, KUBERA GARDENS, OFF NIBM ROAD, KONDHWA, PUNE. 411048.
[protected], 32937557, E. Mail. [protected]@yahoo.com
[protected][protected][protected][protected][protected]
Mob- [protected],
9-Apr-08


TO,
1. SHRI V.VAIDYANATHAN
ICICI BANK
Private Banking
2. Director of Vigilance
Email- [protected]@ mahadiscom.in
3. 2.Chief Engineer
Pune Zone. Email- [protected]@mahadiscom.in
4. Chief Public Relation Officer
Email- [protected]@mahadiscom.in


1. Ref: - Rahul Agarwal S.B.A/c No.[protected]
Dear Sir,

Sir this is in reference to Payments made by above A/c to MAHARASHTRA STATE ELECTRICITY BOARD through my ICICI A/c on Presentment of bill. For Consumer No.[protected] .Not being credited. In Bills. In TIME and there after Electricity department imposes arrears and penalty in each and every bill.

1. Sir the undersigned would like to put some thing before your good self very Humbly and Respectfully about some transaction and calculation defect in the system which causes damage to us by each and every bill.
2. We should have to make it very clear understanding that the electronic payment system was introduced and adopted for the convenience of non delivery of Physical bills in time and so on to receive payment in time in routine manner without missing the due date of payment.
3. Now please try to concentrate when the schedule date of payment specified by the Electricity board and Banker is 26.09.2007, 25.10.2007, or 22.11.2007 .
4. When all the payments were debited to my account as per the date Specified by the Electricity Board and the Banker. Then why the same was not credited in our next coming bill.
5. I have gone through the billing details since September 2007 Electricity board charged Arrears in each and every bill even after all the payments were made in time through bank without disputing any thing. Payment receipt was not credited well in time and we are being penalized each and every month even after paying the bills well in time.
6. Now It is for the Electricity Board There is a Total Difference in Each and every bill you can very well check the column of Total and there after the Total Shown in front of Rounded Bill dose not telly in any respect.
7.
1. The details of Payment made through ICICI BANK at Page –1
2. Bills from Sep 07 to Apr 0 At Page 2-9
3. Bill for Sep. -07 at page -2
4. Bill for Oct.-07 at page – 3
5. Bill for Nov-07 at page -4
6. Bill for Dec.-07 at page -5
7. Bill for Jan. -08 at page -6
8. Bill for Feb. -08 at page -7
9. Bill for Mar. -08 at page -8
10. Bill for Apr. -08 at page -9


1. Now It is evident from page-1 that the payment made at serial no. 7 for Rs. 1560 on 26.9.2007 were made and not shown credit in Electricity bill at page No. 3 bill Dated 5.10.2007 and there fore Net Arrears with interest were charged.
2. Even you can see even the Total dose not match in any way
Total Rs. 2832.98.-Page - 3
Net Arrears 1596.12- already paid but not credited
Actual Total 4428.00 The Total shown in Bill 4680.00
Excess Total 251.02
3. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 on 25.10.2007 were made and not shown credit in Electricity bill at page No. 4 on November, 02.11.2007.
4. It is also evident from page-1 that the payment made at serial no. 7 for Rs. 1560 were made on[protected] and same was not shown credit in Electricity bill at page No. 3. the bill date[protected] at Page 3, Showing Arrears of Rs. 1596-12 (means 1560+ Interest charges on it)
5. The above payment of Rs 1560 were shown in At Page -4, bill date[protected]
6. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 were made on[protected] and same was not shown credit in Electricity bill at page No. 4. The bill date[protected] at Page 4, Showing Arrears of Rs. 3178-52.
7. Even you can see even the Total dose not match in any way
Total Rs. 1643.11. Page - 4
Net Arrears 3178.52- already paid but not credited
Actual Total 4821.63The Total shown in Bill 4980.00
Excess Total 158.37

8. And Again not shown a Credit of Rs. 4680=00 the payment made to Bank on[protected] it means not showing the payment in the bills and charging a Late fee Every time is a great penalty to us .
9. It is also evident from page-1 that the payment made at serial no. 1 for Rs. 1440 were made on[protected] and same was not shown credit in Electricity bill at page No. 9. The bill date 5.04.2008 at Page 9, Showing Arrears of Rs. 1511.04.
10. Even you can see even the Total dose not match in any way
Total Rs. 1853.89- Page- 9
Net Arrears 1511.04 -already paid but not credited
Actual Total 3364.93 The Total shown in Bill 3540.00
Excess Total 175.07


I don’t have words to say any thing that how we are being Penalized Deliberately In Arbitrarily Manner.

I hope that Your good self are sitting on top most chairs shall definitely work on it and find out some permanent solution and allow Credits for the payment charged In Excess. in each and every bill.



This is for you kind information and necessary action.

Thanking You,

With Warm Regards,

Rahul Agarwal
i hahe loged complain, No one is taking any action it is about 2 month over, alos i went to airoli office 2-3 time no one responding proper, they said come tomorrow every time, but yet not done anything. I am facing to much problem.



Thanks & Regards
Ramakant Chandrakar
Syntel Limited | Lexington (Hiranandani Estate)-Thane | AMCOE
Nortel:[protected] | Cell:+91 [protected]
[protected]@syntelinc.com | http://www.syntelinc.com

From: [protected]@mahadiscom.in [mailto:[protected]@mahadiscom.in]
Sent: Wednesday, December 15, 2010 3:22 PM
To: MSEDCL
Cc: [protected]@gmail.com; Chandrakar, Ramakant
Subject: Re: FW: Wrong Billing


To Sdo4641
plz go through this bill and do n/c action.
SA (IT) Vashi


On Tue 14/12/10 12:09 PM, "MSEDCL" [protected]@mahadiscom.in sent:


Dear Sir/Madam,
Greetings of the Day!
Explain the customer done payment on11-Nov-2010 kindly explain to the customer and correct the current bill. Revert back to the consumer with copy to this office as soon as possible.Your quick response would be very much appreciated. Have a nice day!

Online Payment History

Consumer No:[protected]
Kamal Dawarkanath Madhavi
Flat 301 Plot No A-23/A24, Sector 9
Diva 400708

Sr.
Bank Id
Card Type
Receipt No.
Consumer No.
BU
PC
Date of Txn
Amount (Rs.)
IP Address
1 063718 Mastercard [protected] [protected] 4641 5 11-NOV-10 09:25 AM 1440 180.211.66.59

Regards
Help Desk Team
MSEDCL

From: Chandrakar, Ramakant [mailto:[protected]@Syntelinc.com]
Sent: 14 December 2010 10:38
To: [protected]@ho.mahadiscom.in; [protected]@mahadiscom.in
Subject: Wrong Billing

Hi
I have paid the previous bill for sep, Oct –Amount 1, 440.00(online) on 11-nov-10

What is the adjustment 2140.65 that is added in the current bill Please explain…
Refer below screenshoot in red box what is DPC waival/chargeable ??????????????????

Bill details as follows:


Consumer No:[protected]
Kamal Dawarkanath Madhavi
Flat 301 Plot No A-23/A24, Sector 9
Diva 400708

Bill Month/Year No. o[censored]nits Status Net Bill Paid Amount Payment Date View
NOV-10 155 NORMAL 2, 840.00 1, 440.00 11-NOV-10

OCT-10 136 NORMAL 1, 450.00 0.00 18-SEP-10

SEP-10 181 NORMAL 840.00 2, 170.00 18-SEP-10

AUG-10 145 NORMAL 2, 170.00 0.00 20-JUL-10

JUL-10 189 NORMAL 1, 510.00 2, 140.00 20-JUL-10

JUN-10 187 NORMAL 2, 730.00 0.00 21-APR-10

MAY-10 227 NORMAL 2, 080.00 0.00 21-APR-10

APR-10 214 NORMAL 1, 030.00 1, 950.00 21-APR-10

MAR-10 191 NORMAL 1, 950.00 0.00 13-FEB-10

FEB-10 222 NORMAL 1, 050.00 4, 650.00 13-FEB-10

JAN-10 164 NORMAL 4, 660.00 0.00 26-SEP-09

DEC-09 170 NORMAL 3, 870.00 0.00 26-SEP-09






Thanks & Regards
Ramakant Chandrakar
Syntel Limited | Lexington (Hiranandani Estate)-Thane | AMCOE
Nortel:[protected] | Cell:+91 [protected]
[protected]@syntelinc.com | http://www.syntelinc.com

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