[Resolved] Maruti - Wagon R — Serious Manufacturing defect
I am facing manufacturing fault in Wagon R, purchased on 30.07.07 with one extended warranty from M/s Pasco, Peera Garhi .
At that time my friend ( who had earlier Wagon R ) suggested me to go Santro, but I preferred to go Maruti as I had used 2 nos Maruti 800 from 1988 & had lot of good experience with Maruti service.
But from last one & half month I survived so many times on road as its GEAR automatically disappear ( may be due to changer misaligned internally) . In running vehicle, sometimes when I changed gear like from 2 to 3, first it comes to neutral from 2 nd, when I try to switch to 3rd, automatically "all gear "disapperaed AND GEAR handle moves on neutral only. JUST imagine when it happened in running vehicle, how dangerous it . Chances are there any BACK Vehicle will collide your car... nobody know what will happen ??
When I complaint this to DD Motor, peera Garghi ( Earlier it was Pasco), then after checking initially they refused that there is no problem . But when I insisted/shouted then they open clutch plate & FOUND A METAL PIECE INSIDE WITH Plate. Then they admitted that it is manufacturing fault.
How a metal piece can enter in inside Engine ??
When I got my vehicle after service, next day face problem of starting / accelerating . When I showed this to my Known Mechanic person, he told me that problem is related with "TUNNING OUT ". As the vehicle was within warranty, so I called Maruti DD Motor, they sent one Mechanic Mr Saini, During his inspection that tunning was out, and he adjuted tunning ( in bottom of Engine ...).
I think Maruti has temporary solve my problem just for few months, so that as soon as it goes outside warranty then I have to pay HUGE amount.
This is not the end of problem.. Today also again new problem that FIRST Gear was not picking so many times. I have to go 2nd directly.
Even gear changing hardness is also available.
After I got more serious about Wagon R model, then I came to knowledge from Auto Market / as well many same car Owner that Gear Box / Changer / Clutch Plate problem -- is a known manufacturing problem in Wagon R...
As it is manufacturing fault, you are requested please return my full amount / give me in writing that Maruti will be responsible for this fault & they will provide life time warranty for same fault ( gear changer/gear box / Clutch plate ) OR sort of permanent solution for this defect
If I not receive any positive reply from Maruti, I think no one has to go Maruti Wagon R as it has gear box/clutch plate defects.
Awaiting for Maruti Reply
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Aug 14, 2020Complaint marked as Resolved
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