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[Resolved]  Metlife Insurance Policy - Metsmart — Illegal Deductions from my account

My policy Number:[protected]

The company has deducted huge amount of Rs 44718.51 from my account ( more than my annual premium) on 25/08/2009 under a transaction named "Unit Adjustment" for which I do not see any explanation in policy document what it means. On calling the customer support helpline at[protected] the customer rep is not able to explain this and told me that her senior would call me but no one ever called me. I called my agent "Allegro Advisor" who sold this policy to me and they also do not know what these deductions are.

Even if this is a mistake that they supposedly will correct the question is how can this mistake happen just like that. This is completely unacceptable.
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Aug 14, 2020
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