[Resolved]  Mobile Store Ray M31 — Cheated me

The mobile store cheated me by selling a rubbish Ray mobile M31.
The phone has very less sound and no battery backup.
Also when u transfer photographs it doesnt open.

I bought this cell on 19 jun 2009 and since then i ave contacted mobile store 4 times in 8 days.
They are not providing any service moreover they are not listening to the problem.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet


I too purchased this model from The Mobile Store at Nal Stop, Karve Road, Pune on the 7th of June.

The mobile isn't so bad considering the price you are paying for it----Rs 3700

It offers you Touch Screen, Dual SIM (GSM), Bluetooth, VGA Camera, FM Radio, Audio Player all at just Rs 3700.

But yes there are some deficiencies too that come along with this phone:

1] The Mobile Store themselves do not know the default password for this handset, and so you cannot lock your handset from misuse.

2] There is a Video player in there but it did not read a jpeg video. They say it only recognizes the 3GP format. Haven't tried it yet.

3] There is an E-Book Reader but it failed to read a .pdf file. Trying to figure out what files it reads and if it works at all.

4.] The charger that came along converts mains(240V) to USB power (500mA) and I have had to replace it twice in 3 weeks. Even Apple does not provide a mains to USB charger given the Voltage Range adapter required.

5] Even for Speed Dial it asks you the SIM from which you wish to dial. Nothing such as default SIM. A hindrance in case of emergency dialing.

6] Very Poor battery backup.

7] Low audio volume.

Although a very good phone for the price, fixing the above deficiencies should not cost The Mobile Store a penny.
Even i bought this phone and i feel like cheated, i request everyone buy any cheap basic mobile of any leading brand but do not go behind chienese item, they said it is korean but this too is chinese. i started feeling pain in my ear as its sound quality for voice call is not good.

holy !!! thanks .. i ws goin 2 buy this
The mobile store cheated me by selling a rubbish Ray mobile M31.
The phone has very less sound and no battery backup.
Also when u transfer photographs it doesnt open.
Bought ray m31 one week ago form kolkata .

The mobile store people do not know the operation.

Also the manual give is rubbish.

Not ot getting any help on the net(changing wallper with a desired photo ).
the e-book reader reads txt file..
it cannot open the pics with high image qualty..

and if anyone comes to know about any feature keep on posting here..
please. it will be helpful to all o[censored] we know we all r cheated.
Dear Sir,

Pls help changing wallpaper with a desired photo Pls tell that settings
I just am so thankful to this site.. I got this info.. its 9 30 am now and at 11 am i was supposed to buy this phone.. thanks guys for ur response

Mobile Store Ray M31 — Battery Life poor

I have purchased a Mobile on 26 Jan 2010, They said battery life is too good. And the features mentioned on the mobile catalog also says Standby time Up to 200 hrs. But this upto never comes it dies before it starts 1hrs. Pls help me or suggest what can be done. If at least i can recover 80% of the amount would be great ful.
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment

    Contact Information

    Mobile Store Ray M31
    File a Complaint