[Resolved]  Motorokr U9 — Irresponsible act on behalf of Motorola Service Centre

Dear Sir/Madam,

I had given my Moto Rockr U9 handset for repair two and half months ago at K.K.Enterprises, Ebrahim's Residency, No.98, 1st & 2nd Floor, Residency Road, Agent - Distributor, Bangalore, Karnataka, 560 025, India, Tel:[protected], but have not received the repaired handset yet. I have also tried calling the service centre numerous times, but they never receive the calls, and even if occassionaly they receive it, they tell us that they will call back in another ten minutes after they get the updation on the cell, but never calls back. The problem is goin on continuously. I have visited the service centre for atleast ten times, but nothing is moving . My complain no. is PH 21568. I have also lodged the complain at motorola customer care centre, but everything is in vain. I also requested to provide me a handset for standby, but they have not provided it.

I request you to kindly look into the matter
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Aug 14, 2020
Complaint marked as Resolved 
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