[Resolved] M/S.PANACEA BIOTEC LTD-CHENNAI — DELIVERY NOT IN TIME
Dear Sir, We are your regular customer and A/c code is;WMM0015. We are sending lot of life saving
medicines mainly all over Tamil Nadu. On 15.10.09 we sent one small parcel-medicine to Mrs.Danalakshimi-Tiruppur641665.G.R.NO;[protected]. But they delivered this parcel on 20.10.09 after many followups.We lodged complaint in your customer care.no;490.But response is poor.
They are simply saying parcel gone to wrong route. Sir we are sending all Kidney Transplant medicines which all patient to take daily without fail.That is why we are sending these parcels to
couriers. But couriers is taking more than 5days is waste.This is not the first time this month Ist week
one cuddalore parcel delivered after 7-8days after repeated complaints.Couriers is to do Service way
not my commercial way. We are regular customer and giving around Rs.12000/- business. But we are also facing lot of coureirs problem. What about Individuals case? We given complaint to
Mr.Gani-G.M. in last week.
with thanks, R.K.PRABHU
Complaint marked as Resolved Aug 14, 2020
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