[Resolved] Net Point, Pratap Vihar, Ghaziabad — Broadband
I am using the Internet Broadband service Plan 196 KBps unlimited download, for last 1 week through Net Point, Pratap Vihar Ghaziabad (agent of Sify, World Phone and XTel), but I found connectivity absent at the time of my requirement. Since agent is not attending the complaint/telephonic calls/Messages which tantamount to cheating. However the further facts are brought to your notice:
1. Not getting the same speed what has been promised by Net Point in behalf of World Phone.
2. Not getting the connectivity for 24 Hrs under the as per plan (196 KBPs Unlimited Download) promised by Net Point on behalf of World Phone.
3. In night time, connectivity is totally absent and complaints are not responded/attended.
4. Possibility of misuse of my plan through your agent is not ruled out specially, when the service provider keeping silence on numerous complaints.
Thus due to unavailability of Net connectivity for which I paid well in advance, not only my commitments are suffering, but putting me heavy financial losses apart from agony.
Complaint marked as Resolved Aug 14, 2020
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