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[Resolved]  RESONANCE EDUVENTURES PVT LTD — NON REFUND OF FEES IN PROPORTIONATE AMOUNT

MY DAUGHTER JOINED RESONANCE BHOPAL STUDY CENTRE FOR IIT-JEE COACHING ON 20/04/09. AS WE FOUND THAT THE STANDARD OF COACHING DOES NOT MEET THE STANDARD THEY HAVE ADVERTISED MORE OVER AS FAR AS THE TRANSPORT FASCILITIES THERE IS AN GROUP WHO CONTROLS ALL THE TRANSPORTS AT EXHORBITANT RATE AND DOES NOT ALLOW ANY OUTSIDER TO OPERATE. THIS IS BEING GOING ON UNDER THE NOSE OF RESONANCE AUTHORIOTIES WE DECIDED TO DISCONTINUE AND AN APPLICATION IN THIS REGARD WAS SUBMITTED 21/05/09.

AFTER REPEATED FOLLOW UP RESONANCE HAS REFUNDED AN AMOUNT OF RS 26745/- ON 20/06/09. THIS IS TOTALLY AGAINST THE SECTION 14(1)(f) READ WITH SECTION 14 (1) (hb) OF THE CONSUMER PROTECTION ACT, 1986 EDUCATIONAL INSTITUTIONS & AND COACHING CENTRES SHOULD NOT CHARGE FEE IN ADVANCE AND IN CASE OF A STUDENT LEAVING THE INSTITUTE, THEY SHOULD REFUND A PROPORTIONATE AMOUNT FOR THE PERIOD FOR WHICH THEIR SERVICE HAVE NOT BEEN AVAILED.

RESONANCE AUTHORITIES MUST REFUND ME PROPORTIONATE AMOUNT OF FEES IMMEDIATELY. SCANNED COPIES OF RECEPTS ARE ATTACHED.
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Aug 14, 2020
Complaint marked as Resolved 
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i think you are misplaced in whether ur priority is educating the child or raising minor issues like transaportation...quality of education for any institute is not judged by, , , , transport...rethink what you want for ur child...

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