[Resolved] ROHINI ENTERPRISES, NAHARPUR, ROHINI — GAS BOOKING
M/s Rohini Enterprieses located at ist floor of Durga Market, Naharpur, Rohini having tele nos as[protected],[protected] mobile as [protected] (these nos are printed on their delivery slips) are the suppliers of refilled gas cylinders. Unfortunately our supplies are tied up thru this agency whose any of these numbers would always remain "busy" or NO REPLY.
Our continuous tries some time for weeks together do not succecced in passing on the booking for refilling our cylinder. We have been facing this problem for years. Our visits always results in heated arguments but their communication systems never improves. It appears the agency in the habit of discouraging consumer by adopting the no response mechanism. It is impossible that we should always visit personally for our requirements once the telephone numbers are available. WE have tried to book thru IOC CONSUMER SERVICE, and the telephone numbers of this service would also either remain busy or no reply. On line booking number asks for the telephone number of agency to proceed and while we give above numbers, the voice declares these numbers are not of any of their valid agency. IT IS A GREAT DILLEMA FOR US TO BOOK FOR THE REFILLING THROUGH THIS AGENCY. CAN THE APPROPRIATE AUTHORITIES HELP US AND TAKE THIS AGENCY TO TASK FOR SUCH PATHETIC BEHAVIOUR OF THE AGENCY.
OUR consumer number is 14176-A D S KOCHHAR, CHINAR SECTOR 9, ROHINI, NEW DELHI
Complaint marked as Resolved Aug 14, 2020
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