[Resolved] S.e Muthu Agencies, Indane LPG Distributor, Velachery, Chennai — Transfer of Gas Connection to Chennai
I am Muthuselvan, currently residing at Velachery, Chennai. I have a LPG connection for my household usage with Indane. I recently shifted from Hyderabad and had a transfer of the Gas connection to Chennai. There is a distributor named S.E Muthu Agencies, Velachery, Chennai. When I contacted for the transfer and asked to accept my booking they simply rejected by saying that I dont have a ration card. I said I dont have one and will apply for it. But they didnt accept it at all and asked me to get the ration card first and then only contact them. I dont understand it because I am having the connection without a ration card for the past 5 years and till last month I am booking without any hassles at Hyderabad. How can the rules be different within the same country ? Also the biggest comedy is I am permanent resident at Velachery and I have a house also. And I was a customer just 13 months back with the same LPG Indane Distributor S.E Muthu Agencies and I was using their services for about 2 years. When I told them about this, they said we dont care about that. Rules are only for the benefit of the common man but the burecracy involved makes this only complex. Now we are suffering and my wife is cooking only with the Kerosene stove only. I dont how much burecratic delay will happen for getting a ration card and how many more days / months we have to live without a LPG connection.
Jai Hind !!
Complaint marked as Resolved Aug 14, 2020