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[Resolved]  SBL-Overdraft facilities — Excess interest charged &not refund back renewal fee

VIPAN & CO.
MANUFACTURERS – EXPORTERS – IMPORTERS
REGD. OFFICE : 12-13, MODEL BASTI, IST FLOOR, RANI JHANSI MARG, NEW DELHI – 110 005 (INDIA)
ADMN. OFFICE : B-931, SHASTRI NAGAR, NEAR SHASTRI NAGAR METRO STATION, DELHI – 110 052 (INDIA)
Phones : 23641823, 23641849, 30957657 Tele/fax :[protected] Resi. : 23513049
Email : [protected]@yahoo.co.in, [protected]@nde.vsnl.net.in,

Ref.:V&CO/ICICI/OD/No.21 30th January,2008.

The Credit Manager,
ICICI Bank Ltd.
SEG-SBL, Product Team,
Trans Trade Centre MIDC,
Near SEEEEPZ, Andheri (E),
Mumbai-400093 Maharashtra

Re.: Close of account no.[protected] and reverse the renewal fee of Rs.15,730.40P Cust.id.;[protected], Request / Complaint no. SR53955326 Dt. 30th Jan. 2008
Sub.: Not Interested to Renewal of overdraft facility to a/c no.[protected].
Smart Business Loan of Rs.8Lacs.
Dear Sir,

Pl refer the telephonic discussion & our request no. SR53955326 dated 30th Jan. 2008 given by ICICI Bank on phone and informed us to send the letter to any branch of ICICI Bank in Delhi. Your letter no.2747 dt.16/01/2008 LG[protected] from yr Smart Business Loan Dept. SEG-SBL, Product Team, Trans Trade Centre MIDC, near SEEEEPZ, Andheri (E), Mumbai-400093 Maharashtra.
Pl refer to the telephonic msg and confirmation to Mrs. Swaroopa at ICICI Mumbai Phone no.28307799 at 4.30P.M. on 28/01/2008.

Pl refer to our e-mail dt.28/01/2008 on the above subject matter for close the above account to Customer care ICICI Bank Ltd.
Reasons for closing the account as excess charged the interest rate mentioned in the original agreement signed by us.(Photocopy of the agreement is with us.)

We are enclosing herewith your unused cheque book of the above account no.[protected] having unused cheque no.593778 to 593800(Twenty three Cheques).
EXCESS AMOUNT OF RS.1224.58P may be credited to our current a/c no.[protected] of M/S. VIPAN & CO.12-13Model Basti,Rani Jhansi Road,New Delhi-110005.

Pl reverse the charges of Rs.15,730.40P renewal of overdraft facility to a/c no.[protected] and REFUND THE EXCESS INTEREST CHARGED TO OUR ABOVE O D A/C BY YOU AND confirm the above fact by e-mail.
We had not used any debit card/ATM Card of ICICI BANK against this account.
Please do the needful in the above matter and acknowledge the receipt.
Thanking you,
Yours faithfully,
For Vipan & Co.,


(Vipan Jain)
Prop.
Encl.: as above.
Complaint marked as Resolved 2020-08-13 22:27:24
Complaint comments  2 CommentsShare0Tweet0

Comments

To, M.D ICICI BANK LTD.
SUB:Urgent reminder eor closer of SBL LIMIT Sir, Our SBL A/C NO.is[protected]. We have deposited entire amount of Rs 270000 last17 days.Branch manager has assured me that this account will be closed with in 5 days of depositing above sum . Your crdit manager also assured me thataccount will be closed with in 5 to7 days but till today this account has not been closed. Branch also intimated H.O to close this accont, but H.O has not take any action in this respect i am requested to you to close this accont with in one days otherwise I would withdraw entire amount and you will be responsible for any legal action taken by my firm in near future. Your, BHATIA TRADERS Ashok Bhatia (Prop)
I fully agrre. For th reason that one file is being handled by no. of persons who is unaware of the past history and makes mere false promises and escapes for that moment and also due to shear negligence and ignorance.
Off late I find many banks overcharge their customers for some reason or other. The main reason being the person sitting in the counter/seat is unaware of the bgasic calculation due to ignorance. In fact subsequent to Mechanisation thro systems no body is even bothered to recheck the correctness of the interest charged to the customer. This should be brought to light in the interest of all loan/Facility availing Customers.

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    Company:SBL-Overdraft facilities
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