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[Resolved]  Silgate Solutions Ltd — Misplaced Courier

I, Bhavika Shah of Mumbai have sent Few Cheques through your company located at Andheri (E), Chakala. on 14/03/08 (Consignment No:[protected] to Gurgaon. After 3 Days, when i get to know from the opposite party that they havent received the courier and i approach your agency(andheri), they replied contact us befor 6pm as the complaints person goes at 6pm. the after tracking a lot we come to know through Gurgaon that the courier has been misplaced and they have lost the same.When tryiing to call your person at different offices to get the no of the higher authority they just disconnect the line after listening to our talk. even there is no telephone no or email address for the complaints to be logged in. It would be easier if there is some numbers or email address for the complaints wherein customers can reach the person incharge directly. At the last I would just like to say that your courier service as well as the persons involbved in the same are very bad and mannerless.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

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you need to learn the call centre ethics - you are unfit

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