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[Resolved]  stv rs. 49 by BSNL — wrong activation of stv rs.49 by bsnl

wrong activation of stv rs. 49 by bsnl on 6/11/09
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I RECHARGE MY MOBILE NO. [protected] WITH STV RS. 49 FOR LOCAL/STD/SMS ON ALL NET WORK ON 6/11/09 BUT CALL RATE IS ON BSNL 50 PAISA AND ON OTHER 75 PAISA . I TALKED ON TELIPHONE TO CUSTOMER CARE BUT THEY TOLD I CAN NOT HELP. THEN ON THE SAME DAY ON 06/11/09 MADE COMPLAIN TO RANCHI CUSTOMER CARE AND SHOWN THE MESSAGE THAT " YOU HAVE RECEIVED PREPAID CREDIT OF RS. 49 FROM NO. 138212 ON 06/11/09 AT 01:02:55 AND YOUR ACCOUNT VALID TILL 15/10/2010 REF. NO.[protected]" THEY SATISFIED AND TOLD I WILL WRITE AND YOUR COMPLAIN WILL BE RESOLVED. BUT WHEN PROBLEM WAS SAME THEN AGAIN MADE COMPLAIN ON 11/11/09 TO RANCHI CUSTOMER CARE BUT TILL DATE NOTHING HAS BEEN DONE SO FAR. I ALSO MADE COMPLAIN IN JHARKHAND SITE GRIVANCE LODGE DOCKET NUMBER IS : JKH/CO/2009/1938,JKH/CO/2009/1979 BUT TILL DATE NOTHING HAS BEEN DONE. PLEASE DO SOMETHING SO THAT IT SHOULD BE RECTIFIED.
MITHILESH KUMAR SINHA
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Complaint marked as Resolved Aug 13, 2020
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