[Resolved] Touchline Technologies, T.Nagar/Compaq CQ60 104TU — defect
Purchase of dos ready CQ60104TU and purchase of WinXP in December 2008. No Vista preinstalled.
Touchline installed XP. Several functions faulty. First complaint in January 2008. Was advised to download all relevant updates and service packs. After several more complaints they took the laptop for checking. I was told it would never run properly on XP, only on Vista. Was asked to buy Vista, declined.
Touchline offered to buy the laptop back from me for half price.
They claim there are no Compaq Laptops for sale that would run on XP, hence they cannot replace it.
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Aug 14, 2020Complaint marked as Resolved
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