[Resolved] TVS VICTOR GX — Product durability
I have purchased TVS Victor GX of chassis no MD625AF1371A52528 & Engine no.0F1A71567518 on 16 Jan 2007 from Srinivas Motors,#162 Banaswadi main road, Bangalore ph[protected].
Yesterday the bike has developed a snag. After inspection, my dealer has found that the lubricating shaft got damaged and needs immediate repair which is not covered under WARRANTY AND SERVICES. I have once again gone through the details of “WARRANTY AND SERVICES”. I feel this repair should be covered under this WARRANTY as the part (lubricating shaft) is not exposed outside and not affected by driving like brake shoe or clutch pad.
I purchased TVS bike based on positive feedback which I had got from my friends and colleagues – “Reliable/Maintenance free/Cheap spares/Prompt Service”. Now I am really perplexed to see my TVS bike developing a serious defect within one year. Please look into this and help me in getting this defect serviced under WARRANTY.
Complaint marked as Resolved Aug 13, 2020
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