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[Resolved]  United Ventures — Bank asks me to close my a/c saying its not-profitable for bank

I have current a/c with HDFC Pune since Jan-08. While opening the a/c they had said that no cash deposit charges shall be levied, but till jun-08 they have levied nearly 22000.00 charges till jun and there after no charges are levied. Now after several written and oral communications the bank is not ready to reverse the charges.

Now they are asking me to close the a/c coz as per HDFC Bank my a/c is not profitable for them.

1) The bank must reverse the cash deposit charges (As there is no charge jun-08 onwards it means they had actually committed that no charges will levied for cash deposit.)

2) Is the bank within government / RBI guidelines to ask a customer to close the account saying that it is not profitable.

Any help would be really appreciated.
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Aug 14, 2020
Complaint marked as Resolved 
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