[Resolved] VI-GA Mahtani Fashion Pvt. Ltd./ Shoe — Complaint on Manufacturing Problem/Shoe replacement issue of VI-GA Mahtani Fashion Pvt. Ltd.
I bought Shoe of Rs.1299.00 at VI-GA Mahtani Fashion Pvt. Ltd. No: 21, Main Rajpur Road, Near Congress Bhavan, Opp. McDonald Dehradun 248001. The Invoice No: 15877/CST ND-[protected] dated on 09/08/2009 less than 1-month time the purchased shoe had manufacturing defect. I went to shop for replacement; they have given a acknowledgment receipt for my shoe replacement. The Serial No: 6390 on 17/09/2009. They have given me the date 28/09/2009 to collect the replacement shoe. Now they are not given up to today and they are confusing me. I am not asking for return my money back. Now they are saying the shoe you bought its on 50% sale and if you want to take another shoe, we will adjust only 50% for your new purchase. Please help me to resolve my shoe replacement ASAP because if I paid the full amount of that shoe, why do they reduce 50%. (Example: If today, we are paying the full amount of the shoe and if tomorrow that shoe come up to on 90% sale that means they are making us fool).
Complaint marked as Resolved Aug 14, 2020