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Country Holidays Inn & Suites Complaints & Reviews

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Last updated Feb 6, 2024
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Country Holidays Inn & Suites Phone Numbers

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1800 103 3808
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Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 36

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A
AbhishekSingh0788
from Noida, Uttar Pradesh
May 17, 2023
This thread was updated on May 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promises for membership. want refund of my membership fee

Address:Ghaziabad, Uttar Pradesh, 201016
Website:countryholidaysinnsuites.com

CHIS (Country Holiday Inn & Suites) company gave me false promises and I purchased their membership. But when I tries to use them, they denied for most of the things committed at the time of Payment.

When I mail to their reservations team, they say reservations are not possible. Contact sales team. And sales team don't even pick my phone. They normally pick after I call them 6-7 times and they also say blah..blah terms and...
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Address:New Delhi, Delhi, 110075
Website:countryholidaysinnsuites.com

Worst experience, cheating through proper legal knowledge. please read terms and conditions before signing their contract.

I was told by Abdul Khurshid while selling the plan. That I can get you refund after deduction of 15000/- if you don't like the hotels, whereas when I called and checked with customer care after receiving my welcome kit. Whether my amount is refundable or not. She responded that it is not refundable, they...
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saurabh5589
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical staff behaviour and false commitments

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:countryholidaysinnsuites.com

I had recently purchased the membership with CHIS for 10 years and gone through very bad experiences of their services and staff behaviour. Let me narrate the whole experience.

1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as I have also been the victim of the same.

2. They will discuss...
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ibhatia
from Noida, Uttar Pradesh
Jan 20, 2023
This thread was updated on Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises and claims about the gift vouchers

Hi,

The country club guys made all false claims and promises about giving holiday voucher. Then they wasted an hour of our time, and gave a voucher which already had clauses as against promised. Nevertheless when i am trying to use it now (With all its untold constraints), they aren't responding to me at all. Not responding to my mail, chat or phone calls.
This is height of cheating openly.

I cannot...
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Sapna1991
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises to sell the membership

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:countryholidaysinnsuites.com

Hi,
I took membership from country holidays inn & suites one year back. Since then i am just trying to book hotel with them, but every time either their hotels are booked or they don't have any property at that location. At the timing of booking they assured us that we don't have to pay first year amc and it is included in the membership fee but now they are demanding it. Also, they are asking us to pay for the the breakfast compulsorily....
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Address:Gurgaon, Haryana, 122001
Website:www.countryholidaysinnsuites.com

Their employees will lie to you at every point. Never believe anyone of them. They will call you from different names and numbers and will talk rudely or try to scare you to confirm their welcome call. After 4 months of chasing they refunded me after deducting gst charges.

They said that the gst amount was paid to the government when the invoice was created and they cannot give it back.

They said it might be...
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himanshu.g.g
from Mumbai, Maharashtra
Jun 10, 2022
This thread was updated on Jun 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitment, cancellation of membership and refund of money

Address:New Delhi, Delhi, 110027
Website:www.countryholidaysinnsuites.com

This is my worst experience with a Country Holiday Inn & Suites/CHIS (don’t confuse it with Country Inn). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...
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Richamaurya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want refund of my money

Hi,
I have taken their membership in april 2018, and tried booking for manali, they said no rooms available, then tried mussoorie, no rooms available, then few more places like this none of them were available. During sales pitch, we were promised that we can book minimum 3 days before, but in actual we couldn’t get room even before 30 days. I would like to cancel my membership and want refund of money...
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Sunandijha
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud alert

Address:New Delhi, Delhi
Website:countryholidaysinnsuites.com

I had taken membership in dec.2017, by paying rs. 1lakh for one year + 4 years, with a cash back of rs. 30k for air tickets.
I have applied several times for holidays giving min 60 days prior information, but am not able to get promised accommodation.
It's been six months (180 days) i applied for the refund of amount but i am yet to receive any response from the company. I have put 100's of email reminder's with no response.br...
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SandyAgrawal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises to sell the membership

Hi,

Mr nadeem, sale representive of this company sold the membership with fake promises to me with membership id chibh773548. At the time of membership they told that i can avail 2 room per day for any trip without prepaid amc charges and food. When i tried to book the trip to nanital, they demanded amc and compulsary food charges to me. Why should i take food from your hotel only and pay you the amount before. I paid 40k...
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ravikantsharmaa
from Delhi, Delhi
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membership false commitments

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.countryholidaysinnsuites.com

Hi all,
I wish to update you all that country holidays inn & suites sales team during his company profile intro commits that they have many hotels around the world but the truth is a bit different, they don't have even a single owned property anywhere in the world.
I took my refund back after so much of follow-ups and political pressure. My advice is please check everything before buying the membership from them....
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rohit malhotra1211
from Delhi, Delhi
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fraud holiday company has no hotels

Address:New Delhi, Delhi
Website:countryholidaysinnsuites.com

Complete fraud promise 5 star hotels like taj, lemon tree fortune itc but none of them belong to his group its a pop and shop open to loot and collect money but will never deliver holidays we tried booking after paying 2lacs but no holiday.

Got a call from mob around late afternoon 3pm on 17/12/2017 from one priya thakur stated to be the executive of great holidays ltd and calling from saket mall and requested me to come to...
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