Country Holidays Inn & Suites Complaints & Reviews

Mr. Raunit, venue manager of this company sold the membership with fake promises to me with membership id chisdls774453. At the time of membership they told that i can avail 3 room per day for any trip. When i tried to book the trip to udaipur, they are denying to book 3 room as they said you cant book 3 room because you have owned a membership only for 1 room. I purchase this only in terms that they will provide 3 rooms everytime when we...

Hi team,
Through this complaint i am notifying you about the fraud happened to me made by country holidays inn suites (Chis) company.
I have taken their membership on 17th june 2018 and my membership id is chisdlsd774070. When i was approached by the sales team
For taking the membership, initially i was reluctant to take the membership. After around 1hr of conversation with the sales staff
Mr. Sharukh still i...

At the time of sales company makes bold promises about there properties and also that you can accompany you family and friends with you. But once you purchase membership everthing changes. Now you can't book rooms for your family (Parents) along with you.
After multiple follow ups they agreed to book rooms but changed property category to lower class.
For a single booking they harras you like anything. The senior members don't...

CHIS (Country Holiday Inn & Suites) company gave me false promises and I purchased their membership. But when I tries to use them, they denied for most of the things committed at the time of Payment.

When I mail to their reservations team, they say reservations are not possible. Contact sales team. And sales team don't even pick my phone. They normally pick after I call them 6-7 times and they also say blah..blah terms and...

Worst experience, cheating through proper legal knowledge. please read terms and conditions before signing their contract.

I was told by Abdul Khurshid while selling the plan. That I can get you refund after deduction of 15000/- if you don't like the hotels, whereas when I called and checked with customer care after receiving my welcome kit. Whether my amount is refundable or not. She responded that it is not refundable, they...

I had recently purchased the membership with CHIS for 10 years and gone through very bad experiences of their services and staff behaviour. Let me narrate the whole experience.

1. Initially sales team members promote free holiday vouchers in mall premises and asked you to visit them if you need it. Once you visit their offices, trap starts from there as I have also been the victim of the same.

2. They will discuss...

Hi,

The country club guys made all false claims and promises about giving holiday voucher. Then they wasted an hour of our time, and gave a voucher which already had clauses as against promised. Nevertheless when i am trying to use it now (With all its untold constraints), they aren't responding to me at all. Not responding to my mail, chat or phone calls.
This is height of cheating openly.

I cannot...

Hi,
I took membership from country holidays inn & suites one year back. Since then i am just trying to book hotel with them, but every time either their hotels are booked or they don't have any property at that location. At the timing of booking they assured us that we don't have to pay first year amc and it is included in the membership fee but now they are demanding it. Also, they are asking us to pay for the the breakfast compulsorily....

Their employees will lie to you at every point. Never believe anyone of them. They will call you from different names and numbers and will talk rudely or try to scare you to confirm their welcome call. After 4 months of chasing they refunded me after deducting gst charges.

They said that the gst amount was paid to the government when the invoice was created and they cannot give it back.

They said it might be...

This is my worst experience with a Country Holiday Inn & Suites/CHIS (don’t confuse it with Country Inn). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions...

Hi,
I have taken their membership in april 2018, and tried booking for manali, they said no rooms available, then tried mussoorie, no rooms available, then few more places like this none of them were available. During sales pitch, we were promised that we can book minimum 3 days before, but in actual we couldn’t get room even before 30 days. I would like to cancel my membership and want refund of money...

I had taken membership in dec.2017, by paying rs. 1lakh for one year + 4 years, with a cash back of rs. 30k for air tickets.
I have applied several times for holidays giving min 60 days prior information, but am not able to get promised accommodation.
It's been six months (180 days) i applied for the refund of amount but i am yet to receive any response from the company. I have put 100's of email reminder's with no response.br...

Hi,

Mr nadeem, sale representive of this company sold the membership with fake promises to me with membership id chibh773548. At the time of membership they told that i can avail 2 room per day for any trip without prepaid amc charges and food. When i tried to book the trip to nanital, they demanded amc and compulsary food charges to me. Why should i take food from your hotel only and pay you the amount before. I paid 40k...

Hi all,
I wish to update you all that country holidays inn & suites sales team during his company profile intro commits that they have many hotels around the world but the truth is a bit different, they don't have even a single owned property anywhere in the world.
I took my refund back after so much of follow-ups and political pressure. My advice is please check everything before buying the membership from them....

Complete fraud promise 5 star hotels like taj, lemon tree fortune itc but none of them belong to his group its a pop and shop open to loot and collect money but will never deliver holidays we tried booking after paying 2lacs but no holiday.

Got a call from mob around late afternoon 3pm on 17/12/2017 from one priya thakur stated to be the executive of great holidays ltd and calling from saket mall and requested me to come to...