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Dena Bank Complaints & Reviews

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Updated: Feb 6, 2023
Complaints 346
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65
Unresolved
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Dena Bank reviews & complaints page 16

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B
b chandrashekhar
from Mumbai, Maharashtra
May 22, 2014
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Address: Durg, Chhattisgarh

i B.Chandrashekhar an account holder in Dena Bank i s interested for an education loan but the manager does not talk to me and whenever i try the manager does not response to it for last 20 days.i am the account holder in the bank for about 15 years.i am a goverment employeer and my salary is credited in the bank. my mobile no. [protected]
Aug 14, 2020
Complaint marked as Resolved 

Misbehaving from officers

services are not satisfying from officers to custmoers
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    V
    Vimalesh Srivastava
    from Mumbai, Maharashtra
    May 1, 2014
    Resolved
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    Address: New Delhi, Delhi

    I have been recently transferred from Allahabad to New Delhi. On delivery of my Activa Scooter by Aggarwal Packer & Movers, I gave it to Bhasin Honda (Capital Scooters Pvt Ltd- workshop), 56B, Rama Road, Moti Nagar, New delhi-110015. They serviced it through Job Card No. 14JC01377 dt 24/04/14 and charged Rs. 3920/- from me, vide invoice No. 14IWO1362 dt 24/04/14.

    I regret to complain that after just 2 days of servicing, Scooter is not getting start, neither Button-start nor kick-Start. It is lying idle at my residence Flat No. 224, Block-7, Prasad Nagar Phase-I, DDA MIG Flats, Prasad Nagar, New Delhi-110005.

    Kindly advise me what to do. After spending Rs. 3920/-, I'm getting frustrated by the poor servicing from your Service Center of Bhasin Honda (moti nagar, New Delhi). Can you please advise them to send their Mechanic (who attended my Scooter on 24/04/14) to my residence any time after or before their working hours, in order to find out the problem and get it repaired on the spot, if possible. If problem persist, they can take the vehicle to their Service Center also, for further servicing (if required).

    Kindly do the needful, and provide me the excellant level of service, which I was availing so far and for which "HONDA" is known for.

    yours

    V K Srivastava
    Chief Manager(Law)
    DENA BANK,
    Asset Recovery Branch, Gopala Tower,
    Rajendra Place, New Delhi-110008
    Mobile No- [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      D
      dhire shah
      from Mumbai, Maharashtra
      Apr 19, 2014
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      Address: Mumbai City, Maharashtra

      So far total INR 291.13 have been debited to my saving account for using Dena Bank DEBIT CARD at petrol pump for purchasing of fuel. I tried to search on Dena Bank web site for Applicable Charges on use of Debit Card for procuring fuel at Petrol Pump, but could not find any details related to such charges. To my complaint got feed back to surrender the debit card if I am not happy with the charges. Charge against use of Credit Card is logical & acceptable too. But why one should be charged for using Debit Card? It is a direct use of my own money, no credit from bank. It’s a direct withdrawal from my own account.
      Aug 14, 2020
      Complaint marked as Resolved 
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        R
        Rajendra Ingle
        from Mumbai, Maharashtra
        Mar 12, 2014
        Resolved
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        Resolved

        Today I went to Dena Bank for activate My Account which is I Didn't use Since 2 yr Also Reactivate my ATM Card Which is Expired so First I Deposit Some Money to my accout but Staff didn't give me any information about Quarterly panalty After deposition bank Staff Told Me Your Account is Deactivated if You Want To activate You have to pay 2074 Rs/- as Quarterly panalty so I told on counter to stop deposit my Rs/- of 3000 She Told Me no Your 2074 Rs/- will Not Deduct From Ur Account but Still I tell her To stop And First I Want Consult About it to Ur Senior but she didn't lesson me And My Transaction have done. I ask Them for a Refund my money Becasuse I dont Want Activate my account. I have lost my money Because the Staff Misguide me...
        Aug 14, 2020
        Complaint marked as Resolved 
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          V
          ved prakash srivastava
          from Mumbai, Maharashtra
          Feb 10, 2014
          Resolved
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          Address: Allahabad, Uttar Pradesh

          Savings Bank A/c No.[protected],
          I have this account at the above Branch in my wife Anita Srivastava and my (Ved Prakash Srivastava) names jointly(Eor S).I issued a cheque no.499263 for Rs.30, 000/- in favour of "self or bearer" dated 07.02.2014 to deposit
          the money in my account at I C I C I bank, This cheque was presented in clearing and it was returned unpaid by Dena Bank, Rambagh, Allahabad branch with objection"TITLE OF ACCOUNT REQUIRED/TITLE OF ACCOUNT WRONG/INCOMPLETE" on 08.02.2014. and Rs.113/-- was deducted by Dena Bank as returning charges.
          A cheque bearer is always bearer and if presented by a Bank to deposit in a account in the name of Drawer, should have been paid to credit my account at DENA bank instead of returning.
          Thus the cheque was wrongly returned unpaid therefore, I request to kindly take action and issue necessary instructions to the branch at the earliest to refund my money deducted as returning charges
          Please do the needful so that I may not take up the matter with The Banking Ombordsman because the matter of returning a cheque which is for the first time in my life and which I may claim also if the amount is not refunded me within a week.
          Aug 14, 2020
          Complaint marked as Resolved 
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            H
            HOLCIM
            from Delhi, Delhi
            Dec 25, 2013
            Resolved
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            Resolved

            I made an NEFT on 03/10/2013. by mistake i entered wrong account number in NEFT. I requested many times to branch & mailed them to solve this issue. I am attaching communication which I made with Dena Bank.

            Regards,

            Sanjay Anadkat


            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Wed, Dec 25, 2013 at 3:26 PM
            Subject: Fwd: Request for back my money. (Request No-23)
            To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



            Dar Sir,

            With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

            Also I would like to know that how to get money back.
            Regards,

            Sanjay Anadkat





            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Mon, Dec 23, 2013 at 10:13 AM
            Subject: Fwd: Request for back my money. (Request No-21)
            To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



            Dar Sir,

            With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

            Also I would like to know that how to get money back.
            Regards,

            Sanjay Anadkat


            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

            Date: Fri, Dec 20, 2013 at 5:14 PM
            Subject: Fwd: Request for back my money. (Request No-21)
            To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



            Dar Sir,
            With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

            Also I would like to know that how to get money back.


            Regards,

            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Wed, Dec 18, 2013 at 3:40 PM
            Subject: Fwd: Request for back my money.
            To: [protected]@denabank.co.in



            Dear Sir,

            Still my money not received back. Kindly do the needful.

            Regards,


            Sanjay Anadkat


            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Mon, Dec 16, 2013 at 12:54 PM
            Subject: Fwd: Request for back my money.

            To: [protected]@denabank.co.in



            Dear Sir,
            Still my money not received back. Kindly do the needful.

            Regards,

            Sanjay Anadkat


            [protected] Forwarded message[protected]
            From: Customer Service Cell, HO, Mumbai <[protected]@denabank.co.in>
            Date: Wed, Dec 11, 2013 at 1:20 PM
            Subject: RE: Request for back my money.
            To: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>



            Dear Sir,



            We acknowledge receipt of your under mentioned email.



            We wish to inform you that the Bank has launched an online customer complaint system on the Bank's website www.denabank.com for quick disposal / tracking of complaints lodged by customers.



            We have registered your complaint received in the online customer complaint system and the ticket number is [protected]



            We request you to track status of your complaint in the online complaint system .



            In future, if there is any complaint against the Bank you are requested to register the same in the online complaint system.





            Thank you,



            CSC



            From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
            Sent: 10 December 2013 19:55
            To: Customer Service Cell, HO, Mumbai; Ambuja Nagar Branch, Rajkot Region; RTGS Cell, HO, Mumbai


            Subject: Fwd: Request for back my money.








            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,

            Sanjay Anadkat

            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Tue, Dec 10, 2013 at 11:23 AM
            Subject: Fwd: Request for back my money.
            To: [protected]@denabank.co.in, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,

            Sanjay Anadkat




            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

            Date: Sat, Dec 7, 2013 at 12:35 PM
            Subject: Fwd: Request for back my money.

            To: [protected]@denabank.co.in, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,

            Sanjay Anadkat

            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

            Date: Fri, Dec 6, 2013 at 7:46 PM
            Subject: Fwd: Request for back my money.

            To: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,



            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Thu, Dec 5, 2013 at 10:42 AM
            Subject: Fwd: Request for back my money.
            To: [protected]@denabank.co.in, [protected]@denabank.co.in, [protected]@denabank.co.in





            [protected] Forwarded message[protected]
            From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: Sat, Nov 30, 2013 at 1:00 PM
            Subject: Fwd: Request for back my money.
            To: [protected]@denabank.co.in, [protected]@denabank.co.in, [protected]@denabank.co.in



            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,



            [protected] Forwarded message[protected]
            From: RTGS Cell, HO, Mumbai <[protected]@denabank.co.in>

            Date: Wed, Nov 27, 2013 at 12:11 PM
            Subject: Request for back my money.

            To: "NEFT.[protected]@bankofbaroda.com" <NEFT.[protected]@bankofbaroda.com>
            Cc: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>, "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, "Ambuja Nagar Branch, Rajkot Region" <[protected]@denabank.co.in>



            Dear Sir / Madam,



            Kindly update the status ON PRIORITY.



            Thanks and Regards



            RUPESH PATOLE

            RTGSCELL
            TREASURY DEPTT.
            DENA BANK
            4TH FLOOR, DENA CORPORATE CENTER
            C-10, G BLOCK, BKC, BANDRA (E)
            MUMBAI - 400051



            TEL NOS[protected] / 5440



            From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
            Sent: Wednesday, November 27, 2013 10:12 AM
            To: Customer Service Cell, HO, Mumbai; RTGS Cell, HO, Mumbai; Ambuja Nagar Branch, Rajkot Region
            Subject: Request for back my money.



            Dear Sir,

            Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

            Regards,

            Sanjay Anadkat...


            ----- Forwarded by Sanjay Anadkat/ACL on 11/07/2013 05:59 PM -----

            From: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>
            To: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Cc: "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>
            Date: 10/19/2013 05:53 PM
            Subject: RE: NEFT NO- BKDNH[protected]



            Dear Sir/Madam,

            We acknowledge the receipt of your under mentioned email.

            We are examining the issue raised by you.

            Thank you,

            Customer Service Cell
            Head Office, Mumbai

            CC: RTGS Cell, HO, Mumbai: To resolve the issue and reply to the customer under advice to us.

            From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
            Sent: Saturday, October 19, 2013 5:23 PM
            To: RTGS Cell, HO, Mumbai
            Cc: Ambuja Nagar Branch, Rajkot Region; Customer Service Cell, HO, Mumbai
            Subject: Re: NEFT NO- BKDNH[protected]

            Dear Sir,

            Money still not received in my account. Kindly do the needful.

            Regards,

            Sanjay Anadkat...




            From: "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>
            To: NEFT.MUMBAI <NEFT.[protected]@bankofbaroda.com>
            Cc: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
            Date: 10/09/2013 02:24 PM
            Subject: NEFT NO- BKDNH[protected]






            Dear Team,

            Kindly provide the credit status of below mentioned NEFT Transaction as the Beneficiary is claiming non receipt of funds.

            NEFT payment details:-


            S.No. Seq No. Transaction Ref. Amount (Rs.) Value Date Batch Id Sending Branch Sender A/c Type Sender A/c No. Sender A/c Name
            Benf. Branch Benf A/c Type Benf. A/c No. Benf. A/c Name
            Txn. Status Originator of Remittance Sender To Receiver Information
            [protected] SDC[protected].00 2013/10/03 1100 BKDN[protected] [protected] SANJAY B ANADKAT
            BARB0GOTRIX ---- [protected] JANKI D THAKKAR
            Delivered at RBI[protected] SANJAY B ANADKAT G112 NEW NORTH COLONY AMBUJANAGAR TAL KODINAR, VADNAGAR /URGENT/ //TEST FOR NEFT TRANSFER


            In case the funds credited to wrong account kindly mark lien of the said amount immediately and reverse the same to our remitter account ASAP and confirm to us accordingly.

            Thanks and Regards

            RUPESH PATOLE
            RTGSCELL
            TREASURY DEPTT.
            DENA BANK
            4TH FLOOR, DENA CORPORATE CENTER
            C-10, G BLOCK, BKC, BANDRA (E)
            MUMBAI - 400051

            TEL NOS[protected] / 5440

            From: Customer Service Cell, HO, Mumbai
            Sent: Wednesday, October 09, 2013 12:44 PM
            To: Sanjay Anadkat
            Cc: RTGS Cell, HO, Mumbai
            Subject: RE: NEFT NO- BKDNH[protected]

            ear Sir,

            We acknowledge the receipt of your under mentioned email.

            We are examining the issue raised by you.

            Thank you,

            Csc

            CC: RTGS Cell: To resolve the issue and reply to the customer under advice to us

            From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
            Sent: 09 October 2013 12:30
            To: Customer Service Cell, HO, Mumbai
            Cc: Ambuja Nagar Branch, Rajkot Region
            Subject: NEFT NO- BKDNH[protected]

            Dear Sir,

            I have made a NEFT on 03/10/2013 UTR No. is BKDNH[protected] for Rs. 50 only. By mistake, I entered wrong SB account in NEFT. still this payment has been not reversed in my account no[protected]Dena Bank) Ambujanagar Branch.

            I concated 5 times at Dena Bank, Ambujanagar Branch for this issue. Also request has been given in written on 04/10/2013 to Dena Bank Ambujanagar Branch.

            Kindly do the needful.

            Name- Sanjay Anadkat
            SB No.[protected]
            Bank- Dena Bank.
            Branch - Ambujanagar
            PIN -362715

            Regards,
            _____________________

            Sanjay Anadkat
            Asst. Manager. (A&C)
            Automation & Control Dept.
            Unit- Gajambuja
            Ambuja Cements Limited
            Kodinar, 362715 (Gujarat)
            Phone- [protected]
            sanjay.[protected]@ambujacement.com
            www.holcim.comThis message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
            Please do not print this e-mail unless absolutely necessary.
            Disclaimer:
            The information contained in this electronic communication and attachment(s) are intended solely for the exclusive use of addressee(s). It may contain proprietary, confidential or legally privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this mail. In such case, please notify us immediately by responding this mail and thereafter delete it from your system. Taking any action on reliance on the contents of this information is strictly prohibited and may be unlawful. The Bank is neither liable for proper and complete transmission of the information contained in this communication nor for any delay in its receipt.
            Warning:
            Computer viruses can be transmitted via email. Before opening any attachments please check them for viruses and defects. The Bank does not accept any liability for damage caused by any virus transmitted by this email.
            This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
            Please do not print this e-mail unless absolutely necessary.
            Disclaimer:
            The information contained in this electronic communication and attachment(s) are intended solely for the exclusive use of addressee(s). It may contain proprietary, confidential or legally privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this mail. In such case, please notify us immediately by responding this mail and thereafter delete it from your system. Taking any action on reliance on the contents of this information is strictly prohibited and may be unlawful. The Bank is neither liable for proper and complete transmission of the information contained in this communication nor for any delay in its receipt.
            Warning:
            Computer viruses can be transmitted via email. Before opening any attachments please check them for viruses and defects. The Bank does not accept any liability for damage caused by any virus transmitted by this email.

            --

            Sanjay Anadkat

            Asst. Managet (A&C)

            Ambujacement Limited

            Po-Ambujanagar (Kodinar)

            Pin-362715 (Gujarat)

            Mobile- [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            refund

            sir, I had gave entry in TMB ATM 3900 but i have received money only 3400 so i want refund.

            Ye bank bahut faltu hai salo ko koi heran hi ya na ho koi farak nai padata.

            Is bank k debit card ya credit me har do din problem ata rehta hai or in logo k pass solution Bhi nai rehta.

            Dena bank valo Se request he ki o bank band karde faltu logo ko paresanmat Katie.

            Or sabhi Dena bank user ko request he ki other koi bank me account khulva le nai to ye log tumhara time west karte rahenge

            Thank you
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              T
              Tarun1970
              from Dera Gopipur, Himachal Pradesh
              Sep 29, 2013
              Resolved
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              Resolved

              SIR I AM A SAVING BANK ACCOUNT HOLDER VIDE ACCOUNT NO[protected] AT YOUR PREM NAGAR BRANCH. ON 24.09.2013 I HAVE DONE TRANSACTION THROUGH PNB ATM ATM ID-D1052100 AT 07.17 AM VIDE MY DENA DEBIT CARD NO [protected] FOR RS 10, 000/- BUT FROM THE ATM MACHINE THE AMOUNT WAS NOT DISPENSED AND I WAS NOT ABLE TO GET THE CASH BUT THE AMOUNT OF RS 10000/- DEBITED FROM MY SAVING BANK ACCOUNT. AS THIS IS A FAULTY TRANSACTION YOU ARE REQUESTED TO CREDIT MY ACCOUNT WITH THE DEBITED AMOUNT OF 10000/- RS. Hoping for early release of amount Regards Tarun Dutta account no[protected] email :- Tarun.[protected]@licindia.com
              Aug 14, 2020
              Complaint marked as Resolved 
              Dena Bank customer support has been notified about the posted complaint.
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                G
                gopal100
                from Ahmedabad, Gujarat
                May 8, 2013
                Resolved
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                Resolved

                Address: Gondia, Maharashtra

                sir/madam, this is to inform you that i myself mr. omprakash mohanlal rathi have current account in dena bank arjuni/morgaon. i have limit of rs 100000
                Due to some unavoidable circumstances i failed to deposit the amount. for which they have charged rs 33000 at one time and they are charging still. i have applied information under RTI ACT , but they have not replied since so many months. They have deducted money directly from my saving account and after deducting money they are giving information in back date and giving me threat of legal procedure.so i request you to take strict action against them as they are violating law and bahaving like sahookar. i request you to take action against dena bank arjuni /morgaon and do justice for me. I will be greatful to u.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  D
                  dhaval.bhalala
                  from Mumbai, Maharashtra
                  Apr 13, 2013
                  Resolved
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                  Resolved

                  Address: Mumbai Suburban, Maharashtra

                  Hi,
                  My name is Dhaval Bhalala, I am hiding account and debit card details to prevent misuse on internet. I am having saving bank account in Dena Bank M.G. Road, Borivali(East) Branch.The Account No. is '0551 10** **64' . I had applied for debit card in the month of December,2012 for which i received the debit card 3 months back but still i have not received the pin to activate the debit card for last 3 months, to take the pin i used to come every Saturday for last 3 months at dena bank since they only issue the pin on whose name the card is issued, I made an complaint against this to branch manager last saturday i.e. on 06-Apr-2013, the branch manager suggested to give an application to block the existing debit card (debit card no. 4695 **** **** **61) that i have since it will take time to issue the pin for the existing card i have, and to issue an Insta Debit card which they can issue me straight away.I gave an application to the officer there i don't know his name but I can recognize him if i see him, he told me that the card will take 3 days to block only then they can issue me an insta card whereas the branch manager told I can get an Insta card on 06-Apr-2013 itself but the officer sitting outside tells some different story.Now today (i.e. 13-Apr-2013 11:30 am) when I gone to dena bank same branch there was some other lady officer named 'Mrs Thorat' sitting at the desk instead of the officer that was there last week, i told her that i have gave an application to block my existing card and issue a new Insta Debit Card and then the response i am receiving from her is that she is not able to check whether my card is blocked or not and can't issue me an Insta Debit Card and the other officer who knows how to check is working in some 'Cash' department so she cannot ask him. I told her i only get time on saturday every week since i am an working professional so she told me to come next Saturday.I am tired of such a long delay and irresponsible behavior of dena bank officers, I want to make an complaint against the delay in issuing me an debit card pin and issuing me a new insta debit card in case it takes time for my existing debit card pin to come, and also against the lazy and irresponsible behavior of the officers at M.G.Road, Borivali (East) Dena Bank Branch.Please take strict action against the officers and the issue that happened with me.My contact no. is [protected].

                  Regards,
                  Dhaval Bhalala
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    Arunaben Mehta
                    from Pune, Maharashtra
                    Apr 10, 2013
                    Resolved
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                    Address: Ahmedabad, Gujarat

                    Resp Sir,

                    I am the Railway Pensioner Account with Your Dena Bank Branch Maninagar-west,Ahmedabad,Account No:[protected].As my husband dead on dt 9/02/2013, we informed to your Branch manager but he said you contact your DRM Office Baroda & collect the family pension order. As senior citizen i said the procedure is submitted this entire document to Bank the Bank will forward to DRM office & settle the Pension But they are not co-operate with me as senior citizen as well as widow women.

                    I personnel visited 2-3 times to DRMOffice Vadodara & collect the Family pension order on & the same document submitted on Dt.22/03/2013 to DENA BANK Maninagar West Branch.The Bank manager assure us now your pension will be credit on your NEW Account.

                    On dt 5/4/2013 collect my pension the Bank said the pension is not credit in your account. Now the bank again said to require letter from DRM Office to start pension. Which I already submitted.

                    As I am senior citizen if I am not get pension since last 2 months as well as not cooperation from your bank it very difficulties to face situation without pension for me as senior citizen pensioner.

                    We inform you since begging your branch is not reply properly nor give any cooperation as pensioner as well as sr.citizen.All the procedure was done by bank even though as Sr.Citizen as well as widow women there is not cooperation from your bank staff this is your service /help your Sr.Citizen pensioner account customer

                    Now request you to solve my issue at the earliest & credit my pension in my account as you know the situation without pension.

                    Awaiting your reply as well credit my pension urgently

                    Regards,
                    Arunaben M Mehta
                    26/4,Jayant park society,
                    Maninagar
                    Ahmedabad 380050
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      L
                      lalita_agrawal
                      from Mumbai, Maharashtra
                      Mar 23, 2013
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                      Address: Thane, Maharashtra

                      I am operating a savings bank account along with my husband’s account at the Bhayandar West branch of Dena Bank since last 25 years. Of late I was in need of a bank locker and had approached the branch to provide me with the same in case available. I had already inquired at the branch about five to six times and confirmed the availability of the vacant locker at the branch. Upon finalizing my decision of opening a locker with the branch, I wanted to confirm the charges (because every time I inquired I was asked to keep and FD of Rs. 1,00,000 without any justification for the same) and other formalities with the branch manager. When I approached the Branch manager Laxmilal Khoiwal, firstly he flatly refused of any locker available (which was already confirmed to be available by his own staff at the branch). Later on requesting and asking him the formalities and procedures regarding opening the locker he started speaking very rudely to a loyal 25 year old customer and blatantly refrained to help. It later went upon a heated argument wherein he simply denied us of any locker to be made available. He also said that u better go and get the locker from the person who confirmed u of one. Later he said that lockers are offered to only GOOD CUSTOMERS. Upon being asked what he means by good customers he simply asked for an account balance of 10-20 lakhs. (which to me meant nothing but bribing him for a locker right that as a patron account holder I was very much eligible) and despite a locker being available was asked to pay bank an exorbitant price to bank whose managers do not have the basic manners and etiquette of talking to a female customer. I have decided to close all the four accounts that I have with the bank and would suggest the same to the existing account holders. I would request the top management of the Bank to hire responsible, educated and well behaved officers at managerial levels of the branch in order to retain long standing customers who have always considered the bank to be their first choice for any banking requirement. Such kind o[censored]nfriendly and ill-mannered managers not only repel customers but also prevent new customers from approaching it. Such kind of behavior on the manager's part has forced me to switch to some other bank for my banking needs.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        D
                        Devbrit Singh
                        from Ahmedabad, Gujarat
                        Mar 20, 2013
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                        Address: Uttar Pradesh

                        Dear sir,
                        it is to bring in your kind notice against fraud case of encashment of pay order In Dena Bank,Branch Barra Kanpur.The Syndicate Bank Sharda Nagar Branch has issued a pay order No.[protected] printing no.4683030 dated 22/01/013 from the A/c.No.[protected] named M/s.G.S.Enterprises,Gadarian Purwa (firm owner Mr.Anoop Singh) in favour of Mr.Devbrit Singh Chauhan.This pay order should be used for property deal through a broker.As the First party (M/s.G.S.Enterprises) gave this pay order to that broker to giving the seller Mr.Devbrit Singh Chauhan as advance against agreement with Mr.Devbrit Singh Chauhan,but this pay order is not given to Mr.Devbrit Singh Chauhan and by using fake id,address proof, in Dena Bank Branch Barra,Kanpur the pay order is encash 0n 24/01/013.
                        So it is requested to taking serious action against this fraud case and put up the enquiry at your good office end,so that the applicant may got the justice .
                        Regards
                        Devbrit Singh Chauhan
                        Mob.[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          L
                          lino da gama
                          from Morjim, Goa
                          Jan 26, 2013
                          Resolved
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                          Address: North Goa, Goa

                          have a story to share and will be grateful if your good office would help

                          The following is the true statement of facts and i have all documents to prove it

                          I entered into aggrement with Dena bank panaji Branch by way of auction of plot at nuvem salcette taluka jurisdiction of Margao,the said advertisement appeared in the NT on 05/03/2011.The bids were opened and since i was the higest bidder the plot was given to me ,i paid a total ammount of 11,50,000/-Rupees eleven lakhs fifty thousand only on[protected]and a sale certificate issued to me by Dena bank panaji branch ,Mr shenoy is the manager
                          2)Prior paying the amount i constantly asked the bank manager for all papers in original which he refused to give me as he was saying that the papers ware in the locker .
                          I Trusted the Institution run by the government of india and went ahead with the sale
                          Later i found something fishy in the deal and went deeper and did a self investigation
                          3)the said plot no 19 surveyed under survey no 13/*3 village nuvem suitated at kirbhat ,salcette which has been acquired by the bank has been acquired by the mortgager Mr Vijay kumar phadke and his wife kalpana phadke In the following way
                          Mr tabraj A Husasain Palvelkar Fradaulantly makes a power of attorney at bombay on[protected] of Mr Blasco william perreira and his wife Mrs gretta William Pereira (who are a real owners of the plot )with this POA he sells the plot to Mr Vijay kumar phadke and his wife kalpana phadke And the sale has been registered at the sub registrar in margaoReg no being 2919 at pages 218-234 book 1/vol 2063 dated 07/07/2006together the POA is resistered under pages 78-85 part v111 register book no 1 /vol 1/07 dated 07/07/2006
                          the documents that are in coustody of dena bank are entirely different as compared to the documents in sub registrar margao /.
                          Mr Blasco william pereira and his wife who are the rightful owners of the plot sales the plot by deed of sale registered under pages 213/225 no 1613 vol 1 dated[protected] ,to MR Changella Abdulla Ashraf by deed of sale registered no 4635 pages no 160-180 book 1 vol no 2192 dated[protected]at subregister margao
                          Adv kantak who is on the banks pannel of advocates also gave a search report stating that the plot is acquired by MR vijay vumar and wife by way of forgery and that my money to be returned ,I asked this copy of search report to dena bank under RTI act 1995 which they did not give both the banks .that is dema bank office at THANE AND BANDRA KURLA COMPLEX mumbai

                          I gave a written complain to the panaji police dated[protected] ,and tilll date no action
                          I sent several letters to dena bank dated[protected] and[protected] to return my money but till date no written reply from them ,

                          on the 5th sept 2012 i gave a written complaint to the Economic offence cell panjim goa
                          awaiting an action

                          i sent a written complain to the banking ombudsman on the 4 july 2012 i recieved a reply saying that this matter does not come under clause 8 of banking ombudsman


                          however BOMan have forwared my complaint to department of banking and development RBI/WORLD TRADE CENTRE/CUFF PARADE/MUMBAI

                          I Mr Evelyn da gama has all proofs in original and is willing to show if you require and will be verry happy if you and your good office will help me in getting back my money .





                          Thanking you
                          Mr Evelyn da gama
                          cell [protected]
                          land line 2767719

                          Dena bank
                          Manage Mr shenoy
                          his land line 2226340
                          CELL[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            L
                            livearvind
                            from Jhunsi, Uttar Pradesh
                            Sep 16, 2012
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                            Address: Allahabad, Uttar Pradesh

                            I had a amount of 2500 scholarship cheque which was issued by Syndicate bank Mathura branch from KRTTC dated 23.05.12. I deposited the cheque (Cheque No.- 417714)at Dena Bank Nyay Nagar , Allahaba (U.P.)Branch. Inspite of depositing the check neither I have received money nor the amount was transferred to my account .Regarding this I complained several times at your Nyay nagar Branch how ever no action had been taken to sort out our problem.
                            Details of my account are as follows:

                            Account holder name-Arvind Srivastava
                            Dena Bank Account No-6005
                            Branch-Nyay Nagar jhunsi, Allahabad (U.P)
                            Mob:[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Cheque — complan about to cheque lost

                            myself neha my account no [protected] present in HDFC branch western kacheri road meerut. me sumitted a 2000 rs cheque in HDFC branch RDC RAJ NAGAR ghaziabad on 15 th may 2009 . 2 weeks were gone but my cheque not summited in my account . i ask again n again branch staff about my cheque but he not give ans satisfactoly. n tell come again .now tell me may be your cheque are lost n not cheque resposbility of bank. my cheque paybel from state bank ghaziabad . plzzzz i humble request to u my cheque deposit on my account . or if not deposit on my account plz return my cheque .
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                              I
                              indianpriyank
                              from Gurgaon, Haryana
                              May 30, 2012
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                              Address: Jaipur, Rajasthan

                              Dear Sir,



                              With reference of above subject I have an account in Dena Bank at branch M. I. Road, Jaipur. My Account No.[protected]SB A/C) in your Branch I have mention. Sir, I’m your loyal & faith customer of your organization from last 20 years. Sir, today I’m complaining to you that last time[protected] you have deduct a small amount Rs. 111/- from my S. B. Account without any kind of information . So now I’m putting an application for regarding for refunding my illegally deducted amount from my S. B. Account.



                              Sir, I have already discussed with my local branch manager about this matter, but reply me they having a circulation that minimum balance in S. B. Account should be Rs. 2000/- for small time but after some time they again change the decision for Rs. 1000/- but sir I want put a small thing that I have already more balance in my S. B. Account rather than required by bank. So, according to me the amount which are deducted by you that are totally wrong with me. So, entirely it is request by me to you that return my amount which are deducted by you from my account.



                              Your best regards,



                              Priyank Gautam

                              S. B. Account No.[protected]

                              Plot No. 27, Dev Vihar Colony,

                              Prem Nagar, Agra Road,

                              Jaipur

                              Mobile No.: +[protected]
                              +1 photos
                              Wrong deduction in my SB A/c.
                              Dear Sir,



                              With reference of above subject I have an account in Dena Bank at branch Mahmoorganj Branch, Varanasi. My Account No.[protected]SB A/C) in your Branch I have mention. Sir, I’m your loyal & faith customer of your organization from till date open your branch. Sir, today I’m complaining to you that last time[protected] you have deduct a small amount Rs. 111/- ( 111*3 ) from my S. B. Account in three times without any kind of information . So now I’m putting an application for regarding for refunding my illegally deducted amount from my S. B. Account.



                              Sir, I have already discussed with my local branch manager about this matter, but reply me they having a circulation that minimum balance in S. B. Account should be Rs. 1000/- from open the account a long time but after some time they again change the decision for Rs. 1000/- but sir I want put a small thing that I have already more balance in my S. B. Account rather than required by bank. So, according to me the amount which are deducted by you that are totally wrong with me. So, entirely it is request by me to you that return my amount which are deducted by you from my account.


                              Your best regards,



                              Veni Madhav Prasad

                              S. B. Account No.[protected]

                              B-3/171 Shivala

                              Varanasi


                              Mobile No.: [protected]
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                                M
                                mayank sahu
                                from Bengaluru, Karnataka
                                Apr 25, 2012
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                                Address: Jabalpur, Madhya Pradesh

                                Res. sir
                                I am mayank sahu. I working in media organization, an account holder in your dena bank wright town branch jabalpur mp. My A/C No[protected].
                                sir 9/april 2012 ko maine satate bank ke wright town atm se {4 pm} ko 3000 rs/ ka tranjaction kiya. Lakin paise aprapt hone ka bad bhi account se rashi kat le gai. Is bat ke written complaint wt denabank ke branch me 9 april ko (4.30 pm) ko adhikorio ko ki. lakin bank management koi response nahi de raha hai. 17 dino ke duran kai bar bank ke chakkar kate.
                                Sir. mera account me paise wapas transfer krne ke sath RBI rules ke that intne dino ki relief bhi prdan ke jaay.
                                Thks for copration.
                                Frm-
                                Mayank sahu
                                196 Sanjeevani Nagar Garha Jabalpur
                                Pin code&482003
                                ph-[protected]
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                                  G
                                  GAURANG CHAUHAN
                                  from Mumbai, Maharashtra
                                  Mar 9, 2012
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                                  Address: Ahmedabad, Gujarat

                                  Dear Sir,

                                  I Issue to Dana Bank ATM Card. I application Submitted dated 26/12/2011 for New atm card of dena bank. but i haven't received my atm card i tell Mumbai branch but he told me your card is dispech 3rd Jan. 2011 then i speak to branch manager puspakunj branch and he send email card depts. but they do not responsibly at that time i very much suffering because when I withdrawn my cash then i put up in my hospital 1 day leave so please how much wrested my leave and time so please help me.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    D
                                    Dangwal
                                    from Naini Tal, Uttarakhand
                                    Feb 28, 2012
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                                    Address: Mumbai City, Maharashtra

                                    Respected,
                                    I'm share holder of Dena Bank. The Share pro Services (I) PVT Ltd Andheri (E) Mumbai have distributorship to distribute of Dividend. I have not received dividend for the year[protected]. I have logged many complain to Share pro services, Dena Bank corporate center Kurla complx Mumbai & investor relation center Dena Bank Bandra Kurla Mumbai.
                                    It is regret that neither my dividend dispatched nor any action taken. I requested your kind honor where can I logged my complain to get my dividend. Please guide me. Waiting for kind help.
                                    With warm regards.
                                    Dangwal
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      F
                                      f_philip
                                      from Delhi, Delhi
                                      Jan 13, 2012
                                      Resolved
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                                      Address: Mumbai City, Maharashtra

                                      My Father Mr. Augustine John Fernandes was an employee of Dena bank- Fort Branch- Mumbai, he passed away on June 27th 2011. We had filed all the necessary papers with the Bank for any benefits that his family would receive after his death (PF+Pension+ex gratia -as he still had more than 6 year of service left). We also inquired of the Housing/Personal Loan taken from the bank. But from last 6 months we are just made to run from One table to other and at the end of the day we get an answer to come some other day for complete details but dont know who will provide us the details. When we check with the clerk for our papers he gives us excuse that they are short of staff.

                                      My Mother is a house Wife and has no means of income for her, We are two brother - I am separated from the Family and my Younger brother who takes care of the house/Mother and his own family has an average income of Rs 8000/-pm which make very difficult for him to manage. When our father was alive his was the only strong support for his family.

                                      We are frustrated with this type of behavior from the Bank for their own Employee who spent half of his life working for them.
                                      We have no Idea as what action we could take hence I am posting this complaint. If anyone from the Bank is sensible and understand what we are going thru Please help us.

                                      Thanks
                                      Philip Fernandes
                                      +1 photos
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        N
                                        nbmehta
                                        from Ahmedabad, Gujarat
                                        Nov 27, 2011
                                        Resolved
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                                        Address: Gujarat

                                        I have lodge a cheque on 28.10.11 in our combine A/c on behalf of my father who is one of account holder for Rs.50, which I have to deposit in another bank as it was issued to other bank.Clearing officer has not seen the cheque as I did , and send it to clearing house which was rejected by clearing bank HDFC with remark to present throughproper bank on 01.11.11 but bank has informed me on my Mobile on 25.11.11 and charged 110 for services for cheque of Rs.50, If I am punished for my mistke then why concern officer should not ? because she has not even check during presenting through their bank and even by collecting clerk ?, why bank has taken 25 days for giving back my instrument ? Wh bank has not send it through courier or post for which they are charging ? and call me to collect ?
                                        Bank charge shall not be greater than instrument's charge.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        i want to shift my saving a/c from nyay nagar branch to rohini sec3 delhi branch...so that i could access it with convenience.
                                        my a/c no. is:001824
                                        madhu malti shukla

                                        kindley tell me the procedure...
                                        my email address is: [protected]@gmail.com
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