Dena Bank Complaints & Reviews

Greetings Sir,

I want to file a complain against Dena Bank Manager. He is a guy who harassed me while I was planning to Move to England for my MBA in 2009.

At that time, I had to take RBI (Ombudsman) and CMD of Dena bank in Loop for getting my loan done.
I got that loan approved, after 3 months of Hardship on October 2nd 2009. Still, (The Bank Manager) he took 5 more days to pass it and expected me to run like an . I reached University at last date of Registration (8th Oct 2009)

The Bank Manager Troubled me every now and them by delaying the payment from India. Sometimes on the ground of Illness and sometimes
by delaying the Document as Foreign Currencies are transferred via Delhi Branch.

I was again insulted, when I came to India in August 2010 on short trip of 2 weeks due to my brother's marriage.

I needed a top-up loan in addition to Education Loan, and as expected I had to request the Dena Bank Manager for same. I had sent a request for same 2 weeks in advance before coming to India from Leeds, UK.

I did same loan filing again. I borrowed some money from my Friends for further margin money as expected. Again, I was running like an from one place to another. Finally, I was assured that my Loan will be passed within 2-3 weeks max.

I got a shocking reply in September mid way; when Bank Refused to pass my Top-Up Loan.

It was the same Bank Manager whom I E-mailed 2 weeks before coming to India; while accepting my Top-Up Loan Application he assured in the beginning about getting my Loan Passed in August 2010.

Later after due hardship bank replied in Written on E-mail that I am not even qualified for the Top-up Loan.

I was expecting somewhere around £[protected] for my further expenses and PSW (Post Study Work) Permit Margin for 3 Months in Bank A/C. But in vain, I lost all battles to Dena Bank. I still didn't lost hope but later, some of the Regional Manager (Mr. Sharma) also replied in Dena Bank Manager's tone; that I can't get loan as time periof for applying Top up Loan is passed out by End of September, 2010.

I was in a state of Suicidal condition to decide where to go and whom to ask as I had just £250 left in Lloyds Bank A/c.
I returned due to last minute help from University; as they paid for my Accommodationon Rent, Food and also for Return Ticket.

On 6th Oct. 2010, I came back to India, and since then I have been living in Rathdhana Village.
I have been doing Social work like Teaching and Research work on Automated Vending Machine for Insurance Sector of India.

I'm all up for this last Filing of Complaint against Dena Bank Manager, Sonepat Branch.
I know, he will harrase me and my family again on the name of Loan Payment. He has done all bad things from the start especially to me and to my Family.

I don't trust anyone anymore. Our system has harassed me so much that everyone expect me to be exploited and be silent like before.
I won't get harassed anymore.

Please accept my complaint against Dena Bank Manager.
Warm Regards
Hitesh Deepak
+91 [protected]

meri mother ka account is bank me he. Unka panson yaha pe aata he lekin feb-2011 se Oct-2011 tak bank ki galti ki vajah se ye panson nahi aaya hamne jo form submitte karna hota he vo last year kiya tha aur fir feb-2011 se panson nahi aaya tab meri mother ne form manga to vaha ke manager ne kaha abhi jarurat nahi, tab se Oct-2011 tak payment nahi aane par me jo vaha se 75 km rahta hu bank se form manga aur usme likhane ke liye jo code/nomber hota he vo dene se inkar kiya vaha ke peon ne hamare sath bat salukhi ki, kaha ki hamare pass time nahi 2-3 gante baad me aana, tab me vaha se meri MA ko lekar chhala aaya, aur meri MA jo padhi likhi nahi he use 10 mahine panson ke bina paresani uthani padi uske liye mene vo code/nomber jo bank me hone ke bavjud nahi diya kisi tarah gar se purane kagajo me dhundne ke baad vahase 75 km dur Ahmedabad panson office me. Submmite karvaya. Bank ki laparvahi aur mamager/peon ke bure vyavahar,badsaluki ke karan meri MA ko kafi paresani hui. ZAHIR SHAIKH [protected]

Dear Sir,
It has been more than 3 months and i have been continuously trying to repay the educational loan taken by Dena Bank. The Bank has charged me high interest rate and forced me to put the collaterals as security deposit. I talked to Branch manager but initially he refused to help me in any way, instead he made situation worst by imposing fine on the amount. When I asked him about the fine he told me that its genuine. He never tried to listen me and his way of talking was also not good. He was least bothered about his duties as he was thinking that he is a Govt. employee. I approached to Regional office, Kolkata and to my surprise they even refused to tell me the interest rate and all. After so many calls to RO(regional office) they told me to call HO(Mumbai). I got few information from here and again i approached to Branch office. But to my annoyance the Manager still refused to help me so I told me to talk to his head office. Next day Manager himself called me saying that my fine was cancelled. I asked him about the other issue he again refused. I am trying to approach RO (Kolkata) but I did not get reply from there. The head office officials told me to talk to RO but all in vain.
Now I when I am trying to repay the loan at the earliest the bank is trying to take undue advantage of charging more interest rate. Non of the official except the HO is trying to adress my issue and I am unnecessary bearing the high interest rate. I cant move to Branch office as I am more than 1500 Km from Branch at my job.

Kindly look into the matter and suggest me what step should I take.

Thanks,

I, Mr. Vijaykumar S Chaudhari holding a saving account (A/C no.[protected]., Dena Bank, Rapar, kutch-guj. Tried to avail the Debit Card Facility on 02.06.2011 for the amount of Rs.8,000/- at SBI ATM Branch, KUKARVADA , VIJAPUR -MEHSANA GUJARAT but did not receive the amount. Instead my account is debited by the same amount. I have done written follow up with Dena bank & SBI bank but haven't got the account credited yet.
I possess Debit card no. [protected]. It's my hard earned money which I cannot loose for the fault in the operation of banks.
It's my genuine request, please look into the matter & resolve the issue.
Thanking you.

Yours Faithfully,
Vijaykumar S Chaudhari

Sir,
I am account holder of Dena Bank - Jambusar Branch. Bank has deducted TDS amount from my fixed deposit & issued Form 16A for TDS which attached to income-tax department along with income-tax return for refund. Income Tax department issued notice to pay tax as amount of TDS deducted by Bank does not displays in my 26AS statement for AY 2009-10. As per TDS rules bank has to file e-tds every quater, but till year end bank has not filed any e-tds return.

When Dena Bank failed to verify forged signatures on a cheque for Rs 42,500 they made the mistake of simply accepting the cheque and making the payment allowing a fraudster to walk away with the amount.

The first thing that would come to mind is, “what’s the big deal about 45k when people and companies loose lacs and corers?” The big deal is that this 42,500 was not lost by one of those big MNC’s or someone with lacs and lacs to spare. This money was lost due to the bank’s failure to enforce security and procedure. Over time people have lost money to fraudsters because of the lack of procedural discipline followed by the banks.
In the case of Dena Bank, Malad East, Mumbai; a man, pretending to sell Reliance Broadband connections for Rs 100 to senior citizens, entered the house of the victim. He even had the residents of the house fill forms and issue him a cheque for Rs. 100. He then proceeded to confound everyone with numerous requests. While everyone was busy with his request, he removed the cheque for Rs 100 from the cheque book. He didn’t stop there; he even pulled out the blank cheque below it. After having gotten the blank cheque the perpetrator made out a self cheque, forged the signatures on it and approached Dena Bank, Malad East, for a withdrawal.
The teller on duty at Dena Bank informed the person that the signatures were not matching. Hearing this, the perpetrator gave an excuse and went out for a few minutes. When he came back he had freshly forged signature on the cheque. When this signature also didn’t match he repeated the exercise. What was remarkable here is that he repeated this exercise up to seven times before the bank finally cleared the cheque and made the payment. The bank employee responsible for the payment did suspect something but made the payment nonetheless. The bank never got wise as to why someone would go in and out of the bank seven times to re-do a signature instead of just getting the account holder in and having them sign the cheque again.
When the bank was informed of the fraud, they carried out an internal investigation that led to the identifying of the teller who was responsible for making the payment on the cheque. They also informed the account holder that they had referred the problem to the local police station. Apart from this Dena Bank informed the account holder that they were willing to submit the cheque to a handwriting expert, who could verify that the signatures had been forged or not, provided the account holder bear the cost of soliciting such service.
The questions this incident raises are that should the bank have really honoured the cheques? Shouldn’t the bank have suspected something when the person kept going out again and again? Sources at Dena Bank claimed that they did call the account holder to confirm with them about the validity of the cheque but failed to receive a reply from them.
Banks have certain security measures in place where in they check your photo id and match the signatures on the cheques to verify that it is genuine. They are also supposed to match the photo id produced, to the photo they have on record. The rules are that if the signatures don’t match the cheque will not be honoured unless the bank can call up the account holder and confirm that they did issue the cheque in question. In this case the procedures were not followed and a mistake was made.
This is not the first time something like this has happened. There is an e-mail, that has been doing the rounds, where someone, the victim had never even met, forged a photo id and got ICICI Bank to change the SMS banking number on the victims account. The fraudster went on to order a new cheque book and managed to withdraw a lot of money from the account via RTGS transfers to an account in Allahabad Bank and producing “self cheques” to withdraw money from the account. In this case the mistake that ICICI Bank made was to not verify the photo on the ID card produced by the perpetrator against the photo of the account holder that was on record with the bank.

I, SHAKTI SINGH CHOUHAN HAVE A SAVING ACCOUNT IN DENA BANK OF BRANCH – GUNA(M.P.). MY ACCOUNT NO. IS[protected].
I HAD WITHDRAW Rs. 2000/- IN DATE OF 02/02/2011 FROM STATE BANK OF INDIA ATM FROM INDORE, PHADNIS COLONY BRANCH BUT I HAVE NOT GOT IT AND THIS AMOUNT(RS 2000/-) IS DEDUCTED FROM MY ACCOUNT.
AND YOUR STAFF OF GUNA BRANCH HAS NOT GIVE ME A POSTIVE RESPONSE. AND THEY SAID TO ME YOU HAVE NEED TO FORGOT THIS AMOUNT.
SO, PLZ SOLVE THIS QUERY AS SOON AS POSSIBLE.

REGARDS
SHAKTI SINGH

Sir,
I am a consumer of the Budge Budge Branch of Dena Bank. I became a guarantor of a person, who took 6 lakhs rupees loan from the said branch for his plastic carry bag factory in 2005.There after he has failed to repay the loan . Budge Budge branch has blocked my 13 lakhs rupees as because i was the guarantor. Now the borrower is not showing any interest to repay the loan and bank has recovered the amount from my account. My buisness is totally stopped because of this problem and i am mentally devastated.

Please advise me regarding the process, so that i can get back my money and the borrower becomes compelled to repay the loan.

Thanking you.

Shankar Samanta

i had placed an order at 9:30 pm on 31 of dec2010..,the person on the other side he told me that the order will be there at my place in next 35 min and waited for an hour..finally called them at 10:30 and asked them as to when will they bring in,at that moment he said its gonna take more 45 min...i saw that i was about 11:45 and he hadnt shown up..so i decided to cal him again and when i called him he said that "sir we can not deliver your order for the noodles that u orderd is not good since the noodles had boiled too much and there were many complains from other customers..i told him that when i had called them at 10:30 why didnt they tell me then..i waited for nearly 2 hrs.guest were at my house and they had to go home without havin any food as there were no inns opened at that time

.


Dear Dena bank,
I am Dr. Sandeep Amale, MD, medicine working as consultant cardiologist at Quintiles ltd and as consulting physician at lifeline hospital, PANVEL.

Please do take some time to read my complaint.

My account was previously registered at Medical college branch, Surat. And then……

1. Around 2 years back I lost my debit card, and so I was given INSTACARD (After 6 months waiting, but that is another issue!)

2. Around 6 months back I lost my INSTACARD, so I requested deactivation of it by telephone. The guy on phone assured me that it is DEACTIVATED.

3. Then I transferred my account to your Panvel branch, and applied for debit card and internet banking, also telebanking.

4. THEY GAVE ME ONE INSTACARD, AND IT WAS NEVER ACTIVATED. This was around 3-4 month back. After doing many rounds of the bank, I came to know that my previous instacard is STILL ACTIVE, AND I AM NOT ELIGIBLE FOR THE CARD!

5. The great beings at your Panvel branch repeatedly told they don’t have any idea how to sort this problem.

6. They still don’t have any idea when my internet banking code will come.

7. Each time I visit your branch, I have to repeat my story, and then they call someone on phone (hope not you) and then say (in technical words) that they have sent a mail to Mumbai and problem will be solved. This cycle repeats each time.

8. Umpteenth number of times they have taken my cell no. and have promised to call me……but they never call back.



So, my questions are…………..

1. What am I supposed to do when these people say that “there is some technical problem” (am I supposed to smile? Or clap? Or grin and bear it?)

2. I have one inactivated insta card. What am I supposed to do with it?

3. When will my internet banking code come?

4. Should I make a audio CD of my problem so each time I go there I should play the same?

Please guide me and enlighten me.

5. How comes my insta card was active even after requ

& nbsp; DR. SANDEEP AMALE

Dear sir


I rajesh pandey A/c no is[protected] in my a/c 351 Rupees refunded by IRCTC on 27 july 2010 but yet it not add in my account my receipt no is[protected]


Thanks and regard

**************************
Rajesh pandey
A/c no[protected]
Branch- Lodhi road New delhi

*************************

we have a saving & Current account in Dena bank service of staff is not good and satisfying to us
as per officer he said that shortage of staff
manner of staff is not good.

and after 2:00 PM Bank staff refuse to RTGS facility
however other branches doing RTGS in this timing
we have opened our accounts in Bank of India only reason is the bank do not giving proper service and response.

Respected sir
I am having am acount in dena bank UMRETH am having cheque book & ATM.Bank manager issue new cheque book and vidrow all money

Reference: - C/NAVY/10310/92 Dt.: - 23/10/1992.(Mohanlal G. Panchal)
In correspondence to above subject Dena Bank at Deesa started reducing pension in my regular pension without any intimation to me from Dt.1/2/2008 several reminders and personal visits till today Dena Bank has not given any positive result

I, Ms. Vaishali N Chheda holding a salary account (A/C no.[protected]., Dena Bank, Juhu-vileParle, Mumbai Tried to avail the Debit Card Facility on 13.02.2010 for the amount of Rs.20,000/- at ICICI ATM Branch, Zaveri bazaar, Mumbai, but did not recieve the amount. Instead my account is debited by the same amount. i have done lot of written follow up with Dena bank & ICICI bank but havent got the account credited yet.
I possess Debit card no. [protected]. Date of Expiry- April 2014.
Its my hard earned money which i cannot loose for the fault in the operation of banks.
Its my geniune request, please look into the matter & resolve the issue.
Thanking you.

Yours Faithfully,
Vaishali N Chheda

almost all the companies of tractor showing prices of their products.
minor variation in prices may be avoidable but, in case of tractors variation in original and marketing prices are much wide and may range between[protected]/- per tractor).
tractor companies not providing pricelist (mrp) on their sites, pumplets and to banks(where tie-ups made).
dealers providing price list formated on MS-excel which is un-authenticated.
it is complicated to bank finance and too farmers also.

so please provide the price list of swaraj, mahindra, escort tractors..

Respected sir,

In correspondence to above subject my self receiving regular pension from Dena bank . Suddenly from 1/2/08 Dena bank (H.Q), bandra kurla complex, mumbai starting reducing in my regular pension without any intimation to me. Due to above problem, I have to face a heavy loss in 6 Th pay commission. I don’t know the reason.

Thanking you.

Yours faithfully,
M.G.Panchal
Saraswati Sadan,
Vivekanand society
Opp. SCW High School
Deesa-385535(B.K)
N-Gujarat

Dena Bank,

sub: request for wrong debited amount of Rs 4000 on dated 8th feb 2010 at 14:06 pm by atm machine of BANK OF BARODA maurya enclave delhi aganist saving a/c no:[protected].



To day at 14:06 pm at atn of bank of baroda maurya enclave delhi i put my atm card for Rs/ 4000 but atm decline to pay & amount was debitedagain i put my card for Rs/-4000 at this time amount was withdrawn now I request to pls to reverse debited entry of 14:06 pm which is wrong entry.

GOPAL BHATNAGAR
A/C NO:[protected]

Dena Bank, Bhilwara (Raj.) branch have returned one Cheque of mine issued from my Current A/c. No.[protected] in the name of Maheshwar Yarn Agency on[protected] cheque issued in favour of M/s. Mahadev Textiles Pvt.Ltd., inspite of my depositing fund transfer Cheque No.9914023 of Rs.2,02,250/- in the morning hours on[protected] from my another firm Cash Credit A/c No.[protected]. It may be added that I am maintaining my both account since the opening of Bhilwara Dena Bank Branch i.e. from 1998 onwards. Also please note that my Cash Credit A/c. No.[protected] was having Credit Balance of approx. Rs.8 lacs on the above date.

This is to lodge an official complaint against dena bank santacruz branch for not showing me the pay slip after so many request for the faulty transaction of Rs. 2000 in year 2004. The matter is that we have not withdrew any cash from Dena bank but the bank statement shows that we have withdrew Rs. 20000 in the year 2004. and they are not able to produce me any kind of evidence till now. also they are not replying to from long time. Please help and guide me in this regards. My account no. is[protected].

Thanking you,

Your faithfully,

Rahul