DishTV Complaints & Reviews

Date of Incident:[protected]
VC No.: [protected]
RMN: XXXXX-88844

Description: After recent offer by DishTV, I recharged my account for 4 months to get extra 2 months. But realized that some channels like CNN News 18 (English) etc have been removed without my knowledge or prior intimation, which in my opinion is breach of trust. I haven't checked others because the channel numbers have been changed.

The same issue has happened earlier and it gives impression that DishTV takes its Customers for granted.

My repeated attempts to call their Customer Service have failed as the LINE was always busy. Despite being their loyal Customer for several years, I may be forced to move away to other DTH Provider.

Resolution: DishTV should recheck the all the Channels belonging to my Pack and Add-on for functioning and restore the missing channels.

I m a new customer of DISH TV network

from very first day i logged a complaint regarding wrong package from Dishtv, i want titanium pack with one year subscription, i clearly told to MR tiwari (Senior Desk Person) if they want i agree dis mental the product, but he say no sir either we upgrade or refund your money, and after that they told that sir refund not possible as per our policy nor upgrade the package,

so many time call their customer centre, but every time they told that senior person will call u back ...but problem is still same...

now i m feel cheated ...

Currently dishtv is providing a offer. If you recharge for 3 months you'll get one more month free and so on. I have recharged for a 3 months and gave a miss call from my registered mobile number. I think they diverted the call and when i contact dishtv they are saying that we have not given any miss call to them. Even we complient they are not taking any action.

Every 30-35 minutes i get this error and then i hv to switch off my set top box for 2 minutes. Then unplug d cable and replug it back and the problem. Is sorted.
I called customer care and they advised me to change the box which is not a solution. They just wanted me to spare money on repairs and to get a refurbished settop box, and they are not giving any warranty on that.
Very cheap type of service and low grade set top box i guess.
Never expected any such cases from dishtv... Hoping to get a permanent solution and not just a work around.

My vc no [protected]. Is showing 201 error. Your vc is not paired with your set top box.
Kindly refund my money i dont need it any more. When ever i call customer care they have only one answer. " (We will arrange a technician visit. And visiting charges are - - - - - + plus service tax extra.
Why the company charges customers always.
*mehraj ding*

I am Santosh Namdeo Tikale Bramhapuri Dist- chandrapur and my DishTV consumer number is [protected] and i have to change my RMN, so please change my RMN on my dishtv account.
My old RMN is [protected]
New RMN is [protected]...

Hai sir my dish tv id[protected] is name Dineshkumar mobile no AMOUNT RS=500/ [protected] i recharge dish tv 22/04/2017 wrong id is [protected] trax id is [protected] date 22.04.2017 time 09.52 am by Paytm delar reversal my right [protected] my emai id is [protected]@gmail.com

Sir my vc no [protected] and my rmn is [protected]. Pl chenge my new mobile no [protected] because any type of message not recd by me due to chenge of mobile no please chenge my new mobile no as my rmn [protected]

Sir,

Vc number - [protected]
I have many issues with dishtv account. Let me put a few here first-

1. I recharged for 6 months on[protected], but got only four months[protected] is shown as my next recharge date in myaccount section of dishtv).

2. To activate recharge for 6months and get 8months offer, i need to give a call from my rmn.

3. I sent a message dishtv rmn to 57575 and got a response that number is successfully registered. But i still can not see my number updated in myaccount.

4. When i try to register for online account of dishtv with my vc number, it says that it is already registered (Which i never did earlier). And even if it is registered how do i find my login id.

Thanks,

I have dish 99 with Misti bangla. Require to add on nat geo wild and animal plannet. I have been told by the customer service and their senior (rahul kumar) that I have to forcefully add one one more package, which I don't want. Pls ensure necessary action. It is against the I&B policy of allowing add on for which ever channel I want. Phone no [protected]

We cannot see the Lord Budhha Channel TV on dish tv so plz add lord buddha tv on dish tv vc no. [protected] Regis. Mo [protected]

My customer id# [protected], dishtv pakistani channels switched off just after one month of subscription on 13 april instead of 13th july, after several complaints by email their rep mr.Farooq simply informed me "cal on our helpline number", since i live out of india so its not feasible for me to do overseas call, at support some one send me email with ticket # 161 with no name or contact details, later i tried their whatsapp number and they just replied again and again asking same details and telling me we will revert back however nothing yet happened since last one week of so many emails, and whatsapp messages exchanges
it seems that they don't bother about customer care much, neither they do care of their reputation.

I have taken new dishtv connection on 20.04.2017.I have told that all HD channel are free for one month, but on my dish HD Marathi channels are not playing.My a/c no. is [protected].

My v.c. no.is [protected] i cant see the channrl on my tv after the recharge .it shows on tv screen 201 card refresh error. and also comment.

Please help and resolve.

Hi,
My name is Hitesh and at my home I do have a Connection of Dish TV set top box.

My Dish TV Connection ID is: [protected]

My Earlier Registered Mobile number is: ***-***-8193

My Current Registered Mobile number is: ***-***-5771

Monthly charge for services is Rs. 315 including everything,

Since many days there are an offer is ongoing for Dish TV Recharge, as if customer can recharge for 3 months together then the customer will get one month extra at free of cost. For this free month offer activation customer just need to give a missed call to[protected].

I recharged my connection by[protected] for Rs. 945 by debit card for 3 months full amount paid and then gave more than 20+ missed call on[protected] from my earlier registered mobile number ***-***-8193 but I have not yet received any messages for activation of free month services, that’s why I called to customer service many times to[protected] &[protected], sent messages as CALL ME to 57575 but till date my offer is not yet generated.

With this email I attached the proof of Missed calls screen shot, which I tried to call to dish TV on the number[protected] from my earlier registered mobile number ***-***-8193 to generate free month offer activation from 31/03/2017 to 07/04/2017 but call always disconnected and one lady at the end of the call always said that thank you for calling Dish TV. Please check my account and as soon as you receive this email please activate the free month offer on my Dish TV ID: [protected].

Screen Shot of Missed calls attached.

Hope for the activation of free month on my dish TV account soon.

Hitesh

I tried many times to get contact with Dish TV and then at last they replied me like this and also i like mention that my mobile number was registered with Dish TV since First day when i bought my Dish TV connection

Dear Sir,

Subscriber's mobile number is still not register as RMN. It is in NA status. Hence offer not credited. Subscriber's mobile number should have register at the time of recharge also and then he should given the Missed Call on number- [protected], with in 7 days of recharge.

Regards,
Kailash
North Zone Support
Dish TV

So please look into this matter

Dear sir

My headache continues... I have already submitted a la carte and is accepted by dish tv kindly check up at your end.. Even today i have tried to give a fresh alacarte as advised by dish tv customer care today., it is not accepting.. I have paid enough money to dish tv for alacarte., please check.. I am not getting sony six.. Which is in alacarte.. And most of the other channels..
2. This add on packs would you continue for my life time???,, remove add on pack immediately.

3. There is provision to withdraw it in online dish tv., i will definitely challenge in court of law.. I will even challenge ill rated biased online dish tv..
4. I have written to ceo dishtv today vide ref no 74135
5. I am having dishtv services head ache from day one.
6. It is a mistake i have taken dishtv..

Regards

Dear sir, my family was out of country for one month. Once they came back our dish tv connection shows 102. Viewing card deactivated. My wife has deposited 3 month recharge and later 100 rupees for the reinstatement but nothing has done yet. I am still out of india and our registered mobile number is with me and switched off. That's why i am sending you email from here. My family is without tv since one week. Can you please help us to solve this issue. My vc no. Is [protected].

Dear sir/madam,
My name is Hemanta Doley.My dish TV ID No [protected]. my active mobile number is[protected]. pls changing my self number is [protected] and evrytime send message and email address is [protected]@gmail.com. so pls update my new mobile no and address in your system. Thanking you.

My dishtv vcc no [protected] . it is not used from 28 dec 2016 .because of faulty setup box. on 15 april 2017 i got call to submitted setup box otherwise we sent u notice realated to that. why if we pay amount to jail road indore . it is not fare when we want to recharge it we recharge it . whey they give us call of this type are it is not a asia no1 dth channel..

are u r not a liable compay . i[censored] required setup box please to refund my amount we will refund your setup box.

thank your
pramod sangtani
mo no [protected]

Though i have paid for six months my tv is not updated it shows only for six months without two months extra