DishTV Complaints & Reviews

Dear Sir/Madam,

This is with regards to my online payment for Dish TV . Attached the mail for the online payment by Airtel Money when i payment of my dish Tv then my payment will has been successfully of my dish tv .but dose't Active my dish tv. I m calling to lots of time customercare but nothing to get responce (result) me .
so i request to dish tv please to activete to my dish tv .
Dish TV VC NO. [protected]. My account recharge date 02/07/2017.
Dish TV Customer Name of Mr. Ram Kumar.
Customer Mobile Number of [protected]
Payment by
Airtel Money
Transation ID:[protected]
I made a payment of Rs.280 . In this sunday of July.
Please can you help me in this process.
Awaiting for your reply

I booked new dish tv hd connection at www.dishtv.in by paying ₹1900 on 30/6/2017 and request ID is [protected] but four days have passed and the product is not delivered and installed. I complained several times at their customer care number and their email ID [protected]@dishtv.in but still there is no response from their side. Moreover the email received from them provides wrong contact numbers.
I want my money back and my problem resolved as soon as possible.

I have ordered Dish HD+ buy paying Rs.1900/- online under Req.No.[protected] on 27th June 17 but still no installation happened. They supposed to come for installation on 29th June. The dealer says set top box not available at the moment, they even don't know when it will come. If you have cash in hand then every where it is available and they will come and install within a hour. By mailing their customer care email 3 times no response has received so far. Called many times their customer care, executive says they have arranged a call back from senior. No called received yet.Customer care guys telling they do not have authority to cancel the order once booked online. Being a first timer switching from cable to DTH very very bad experience. Considering to forget Rs.1900/-.

Hi,

I'm a user of Dish TV ([protected]) for over 10 yrs and changed my dish TV and upgraded several times, But for last 3 plus years using the same one. Few days back we have seen an add to recharge for 3 months and get 4month as free. I just reached my dish TV for 3 Months to save 1 months fee. But I was wrong, the very next day my Dish Box stop getting signals it appears and goes.

I called Customer service team on[protected] and they said our technician need to visit and will fix this issue up but there will be a charge of 200plus service tax, I said why this problem only when I recharged for 3 months, my wife was stopping me to recharge but in order to save 1 months fee I did it. Finally, I .had no option, I said okay send them and next day the guy came. I show them the problem, they just unplugged my dishtv box kept in their bag and told that new box will be installed and you'll have to pay INR 630.

I said why and what's wrong with this, he said, we'll check it later as it looks like their is some problem with this device. I asked them are you from DISH TV, they say's no we're local vendors and DISH TV jaise bahut company's hai jo hamare aage peeche ghumti hai and they start laughing..

I got suspicious and asked them to wait, and called on[protected], but I have got no fruitful response, the guy told me that technician will check each and everything and don't worry everything will be fixed within INR 230/-, I told them that the guy's are just near to me and without check the box they just put it down what to do now, as I'm not ready to pay 630 when I made a payment of INR 1000 plus few days back, else I would discontinue with DISH TV,

I was feeling like cheated and the guy told me sir you don't have option, the payment will not get refunded better you allow us to install new box, which was very small in size looks like third class product (Cheap product, like chinese one). Finally, I had to make them a payment of INR 630 and they install the small box and took my old setup box with them.

I asked them why this problem faced, they told me that everyday they install 8-10 devices, there is some software issue created by Dish TV itself to get some money and exchanging old device with the new one.

I want my money to be refunded back and re-install the old device which looks good and work accurately, this small device don't get signals properly.

Please take appropriate action against this service so that people like my don't fall prey. I have no option until wait for next 3-4 months once, I'll complete me advance payment amount, I'll switch to other Service as its a big scam.

Thanks.

Dear sir/madam,

This is with regards to my online payment for dish tv. Attached the mail for the online payment and channel which were been selected or order. Also the channel not change on my dish tv set of box.
Dish tv vc no. [protected]. My account next recharge date 29/06/2017.
I made a payment of rs.3500.in the first week of june.
Please can you help me in this process.
Awaiting for your reply

Regards
Venturin savio.

On 27th.June, 2017 I applied for a new connection online by paying Rs.4, 140/-. Their site promises delivery and activation within 48 hours.
I have just come to know that the HD Set-top box is not available and MIGHT come after about a week.
If that was the problem then Dish TV should have put the information on the site and not accepted payment but only take the booking request.

Over and above let alone delivery, their customer services do not bother to even acknowledge my email (sent on 28/06/2017)!!

They have a facility to complaint to the CEO, but there is no email ID to write to!!

Fakhri Motiwala

Dr rupali gadkari
I have installed dish tv hd on 18 th may.
Found it later that 10 metre cable supposed to be free with installation. The cable used was of previous network provider.
Had told the technician to place the antenna over the terrace. But he himself placed it at the same place where previous antenna was. Later with network issues we contacted customer care. Sent a technician said there is a bent in the dish antenna and needs to be replaced. Now with replacement of dish they want us to undergo reinstallation. With ofcourse charges from our pockets. Coz of mistake of technician.
Vc no.[protected].
Not happy with the customer care who wants me to talk to their sales team service team network team. Call here & call there attitude and trying to put everything on us instead of taking responsibility of their own negligence.

Hi team,

My vc number is vc[protected].

I had recharge on 24th june 2017 with 315 for 3 months as per offer i got 1 month extra.

But i had found two channels (Utv action and utv movie) missing from package.

As per customer care package benefit has been change in given recharge.

Like to know how without informing to customer dish tv can change package benefits like channels in package from more then a month i am unable to access this two channels.

Like to know how dish tv will compensate on this.

Look forward from dish tv.

Regards,
Nawaz

Dear sir/madam,
I'm mohammed qashim r/o b-191, dakhinpuri, sector no:-05, dr. Ambedkar nagar,
New delhi-110062
And my dishtv vc no:-[protected] kindly update my account today i'm already recharge but not active my connection why...
Please kindly update my dishtv account right now..
Your greatly office...
With regard
Mohammed qashim
Vc no:- [protected]
Address:- b-191, dakshinpuri, sector no:-05,
Dr. Ambedkar nagar,
New delhi-10062
Mobile no:-[protected]
E-mail:-
[protected]@yahoo.com
[protected]@gmail.com

As my mobile number forgot my vc no:[protected]-2 . So kindly requested to update my mobile number
mobile number: [protected]

Thanking, you, sir/madam.

Regard!!
Mob. No. [protected]
Email:[protected]@gmail.com

I want pick by chainal service but dishtv company this service not activate my setup box. This is my complain please slove my problem. My mobile number [protected]. Please fast slove this problem soon. When submit this request pick by chainal then company call back me and company no provid this service talk me.

I had purchased dish tv connection weeks back, since then i had invited problem for me, every 3rd or 4th day i had to call customer care for some or other problem. And this time tv is dead from last 3 days and the team is only assuring for the call of the tech, but not for solution. More over the tech talks rudely to the mother and says"koi bhi problem nahi hoti tabhi phone karr de to ho, ye mera phone no lo aur agae se is no pe phone karna customer care pe nahi". I'm highly irritated with the services and product, kindly take back this dead box and refund my balance amount.

Hi consumer forum,

Your customer care executive ask me paid technician arrangement for signal not found issue coming on my dish tv connection vc no : [protected].

If i am asking for cancellation of account (Even i have viewing validity till 05/08/2017), they told me that we have no refund policy for your account.
Your customer service executive is not able to solved my problem occured in dish tv connection.

Please do some better steps to fix my problem or refund my money.
Otherwise i will go to consumer court with my complain against you.

Thanks
Sachin singh

Myself Sunil Gund, Mobile No.[protected], V.C.no.[protected].Today i.e. 18-06-17 I got called from Dish TV to active Music Active Pack, I told them not interested in this offer but they activated this pack Please deactivate this channel as soon as possible and please correct my next recharge date and switch off date.

My vc no is [protected]. I have taken the connection in defence connection scheme (Para-military connection). With 25% discount on packages. I have taken the packs with game on hd. But today my hd channels are not working. Calling on care centre they told that my package is changed. N also my paramalitary conection to normal connection.. I havnt e-mailed to change my pack/plan. So pls tell me how the plan got changed automatically. My total pack is of 397 including hd channels. I have recharged for 397 on 15/06/17. So kindly change my plan back to my paramilatry connection plan.

I bought new connection of dishtv on 14th june, 2017. Installation was done on same day.
On 14th june, 2017 and today (15th june, 2017) i am trying to register online using vc no. [protected].
I tried several time but i always get following error message :
"oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575"
I...

I have already preferred a complaint regarding improper deactivation my vc. No. [protected] on 13.06.2017. The cut of date was 13.06.2017 and i recharged on - line on 10.06.2017. But the vc was deactivated on 12.06.2017. I also sent sms and informed the customer care over phone. But no response was received from the company though i was informed through e. Mail that help would come within 24 hours. Then i contacted the local technician-supposed to be authorised by the company and he checked and informed the vc is defective and it should be replaced which would cost rs. 530/- it is pertinent to say that i am having dish tv connection from the year 2001 and the old vc was without any complaint till 2015. I replaced it and installed digital vc just before one and half years and it is now defective. Hence i request to replace the present vc without any charge.

With reference to installation request no. [protected] my dish tv connection was supposed to be installed by 5th june 2017. But despite of the repeated request and several calls to customer care number it has not been done yet.
If i had expected such an unprofessional conduct from dish tv, i would never had ordered dish tv.
Its pathetic costumer experience that any customer will experience. There is no one to respond, service engineers will not pick up your call for days.
Only response i got was that there is shortage of set top box since 10 days, that seems very surprising for in a city like mumbai. Worst service experience.

Hi,

I am unable to view my hd channels amd dish tv guys say it is cable violent area and cannot help.

I am in huge loss. And dont know what next to do. This is a clear of cheating from dish tv.
I have been following this dishtv sinve four days and it is being ignored.

Kindly forward this complaint as this is being ignored by dishtv customer care.

Thanking you
Sunil

Two recharge made
Still no balance received no reply received from dish tv
1. Date 30/05/2017 amt ₹ 211.00
Transaction id is idw[protected]

2. Date 06/06/2017 amt ₹ 200.00
Transactions id is idw[protected]

Shop owner forwarding this msg to me.. When i complaining (Second time)
Dear partner, request accepted for dish tv customer: [protected] of rs. 200 at 11:54:19. Pre. Bal:38, 034, current bal:37, 834 ref. Idw[protected] happy saleing