Domino's Pizza Complaints & Reviews

I ordered the PIzza online by making payment from credit card still when the delivery boy case for delivery he asked for cash. When I asked him to confirm to store, its the same response. I have to pay the money twice for my food. It's really pathetic and disgraceful. Most importantly its not at all expected from the brands like Dominos.

I want my money back and I have figured out that its proving really hard. My order...

I have visited your kirti nagar dominos,on sunday 09/10/2011 at 5pm.I have ordered farmhouse cheese burst,its always a gud experience with dominos,but tht day the pizza that they served was realy pathetic,it was over cooked,there are no aroma of seasoning is there.it just like any ordinary pizza.this is not the quality of dominos,your counter executive,they do not listen to the us,they always right on there part as they think.Just wana say...

my name is kiran ahuja i'm regular coustmer of domino's pizza but today i visit in dominos i got hair in my pizza than i called a sale counter girl she callded a manager i said them i got hair in my pizza his non be a serios he asking for a complemantry but why should i don't want a complemantry and argue with me and never say sorry not to be appolized i saw his name plate his name is mustaak he is a shift manager over there...

Hi i'm a ajay singh from near by powai yesterday[protected] i visit a domino's outlet in powai at 8:30pm with my family and we set near of right hand side it's near of washroom and cash counter and we orderd for pizzas we seating there in atlist45 min near of the cash counter one manager is standing there his name i seen his name plate but not clearly like something muslim name but he have wear a batch of shift manager he is...

I had ordered to Domino's Pizza through the online portal on 10/7/2011 5:09:06 PM. The order was worth INR 320 and i payed through my Debit card online. My order was confirmed and i received message that the items will be delivered by NIGDI the outlet of Domino's Pizza. . About after half an hour, the outlet called again asking for instruction on delivery address. When i explained the address, they said they cannot deliver in my...

I ordered a medium Pizza, Garlic Bread, Cheesy Dip and Choco-Lava cake from Dominos, DLF Cyber City Area, Gachibowli, Hyderabad at 11.44 am on 7th October.

Nothing arrived in 40 minutes, I called the outlet who then called back after 10 minutes to inform that the delivery boy met with an accident and the order got spoilt and will be delivered afresh in 20 minutes.

My order was finally delivered around 1.10 pm.br...

Hi my name is smitha prashanth, we had ordered pizza today (cheesy burst mexican green wave and garlic bread portions along with cake) at 6.59pm. Order number 159 we got our delivery from 4th phase jp nagar in 30 mins and the guy left. i asked for the correct one at 7.15pm, which is 10 mins after we got the pizza and its 9.13pm now and we are yet to receive one!! however we tried calling dominos hotline number around 8.30pm, ivr will redirect...

I had paid the money but they had delivered pizza on time they took 2. hr t deliver the same.


Not to take any pizza from Dominos pizza.
Ankit...

This email is just to let you and my friends know how poor your service is according to me and not to put your brand down.

I am copying few of my friends in cc to tell them what i think about Dominos.

Today was the first time i ordered Dominos Pizza and I found your service VERY VERY POOR. Poor service is an understatement according to me.

I ordered pizza from one of your outlets in Bangalore at...

Today at 7:35 pm I ordered (carry out) one medium size Mexican Green Wave Pizza at Domino's Pizza, Golden Enclave, 2nd Mile, Sevok Road, Siliguri. Just after handing over the money, I came to know about the Domino's Anniversary Celebration offer 'Buy 1 Get 1 Free'. I asked Mr. Jagat (counter boy) to avail the offer. He denied and argued very roughly with me along with Mr. Biswajit (other counter boy).

My...

I had placed an order for a pizza from dominos pizza k star mall chembur branch and found cockroaches in the box...
That branch has seriously lost it's quality...

30 MINUTES TAG LINE....THERE IS NO MEANING FOR THIS....WE ORDERED 4 PIZZAS FROM NOIDA SEC-18 ON 20/08/2011.THEY CAME AFTER APPROX 55 MINS AFTER TAKING ORDER.WE PLACED THE ORDER FOR SEC-16 NOIDA WHEN WE TOLD THEM TO DELIVER PIZZAS FREE OF COST AS PER THEIR TAG LINES THEY PEOPLE DENIED.

THIS IS ALL BULL .......

On 14th of August i called up dominos pizza Janakpuri branch to deliver a pizza in my area (Vaishali on dabri palam road)but they refused to deliver by saying that this area doesnot come under us.But previously i have seen dominos pizza delivery boys delivering the pizza in our area and i asked them also that from which branch they come from and they told me from Janakpuri branch.In just want to tell the respective authorities that there...

I had done an online order on 07/08/2011. the payment was successful. but the order didn't go through kitchen. It said a message to call store that's it. I called up the store they said that the money would be refunded within 7 working days. i didn't get any mail regarding this from dominos also. Its more than 7 working days now. kindly check into the issue.
location adyar brach chennai
bill amount 424.28
bill...

Hi,

My name is Om Prakash Singh, a resident of Dhanbad. I am a loyal customer to Dominos for more than 5 years and keeping that experience in mind, I thought of ordering a pizza from a new Dominos outlet in Dhanbad.

But that was a big mistake. First they have taken wrong order, second they have delivered the pizza in 50 minutes, third they havn't delivered what actually being ordered, fourth they have overcharged...

I order a single veg Domino Pizza and i coke,order no. being 39 and Tin No. being [protected] on 08/06/2011 at 1:14 PM. I found an insect in a coke while i was drinking and it may also happens that i have drunk few insects too. I also have a stomach pain after drinking that coke. When i complaint to the dominos, they doesn't respond to me and said the coke was sealed and it was the mistake of the cocacola.

Now, I want...

Hi Team,

I, Magesh Vijayan, working in Manyata Embassy Business Park (Manyata Tech Park), Bangalore.

Today, 05 Aug 2011, in Dominos outlet based out of Manyata, our lunch turned out to be a nightmare. I placed an order for Fresh Veggie Cheese Burst Pizza at 02:01 PM (I am submitting herewith all the details, bill, phone no’s contacted, Pics of store manager and store guys, etc), but up to 02.40 PM we weren’t...

I had ordered a pizza and pasta vide bill no 324 dated 30.07.2011

To meet the 30 minutes deadline , Dominos Mulund delivered the Pizza without the pasta. This was an incomplete delivery and I was demanded to pay the full amount

For follow-up I got the pasta which I had already paid only after 6o Minutes

The Stores Manager did not come on the telephone for 15 minutes and thereafter was giving a...

Hi ,

The Dominos Pizza Centre Mgr Avinash Sawant reachable in Mobile Number :[protected] claim customers take undue advantage. Being in the service industry , the manager of the centre(Gokhuldam) does not have ethics to talk to the customer and they are not bother in future if I dont place an order.

I received an message from Dominos , there will be an return gift for customers . 20% off on Pizza bill . Min Bill...

Below is the email which I have sent to the Dominos customer care.

Hello Sir,

I have placed an order at your site "www.dominos.co.in/OrderOnline", where I have made online payment and received a confirmation message on my cell # [protected] that payment of Rs 385.25 had been debited to my HDFC (VISA) credit card.

On the other hand when the system was proceeding on my computer suddenly...