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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 326

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M
Martis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Mumbai City, Maharashtra

We called Dominoes Pizza,Nxt to Bhagwati Hospital @ 21:20pm on 20/July/2011 to order a Cheese & Pepperoni pizza,And just few minutes before we had bought the Take away tariff sheet
Upon calling Dominoes pizza to order for a INR 485 Cheese & Pepperoni pizza (costing mentioned in Tariff sheet) we were told that we would have to pay INR 675 for the same,Which is absurd and Rafiq the manager told us about all these charges about...
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C7459963
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Found a piece of plastic in my Pizza

Address:Gurgaon, Haryana

Hi,

I ordered a pizza from Dominos Gurgaon today 19/07/2011. By chance I turned a half eaten piece of pizza, I generally don't do that, and found a blue colored chunk of plastic in it. Moreover, the Pizza was half cooked. It is shocking to see companies like dominos are providing such low quality of food to the consumer and are charging so much. They should be using quality crust for making their pizzas. Attached please...
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L
leibra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need refund for transaction failure

Address:South Delhi, Delhi

I ordered dominos pizza online by HDFC CC, of 351Rs. my money is deducted from my creadit card account. but Haven't got pizza nor money back. Here is some detail

Mobile No. [protected]
Date : 14 July, 2011
Amount: 351.00 Rupees
Payment mode: online through HDFC Credit Card


any help in money refund is appreciated.

with regards
rupesh...
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G
gazy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with Customer, Staff without sense of how to talk.

Address:East Delhi, Delhi

I order a two pizza to Dominos online on 14th July 2011.First they accepted the order and given a confirmation call on my Mobile no. after their site refused to precede the order saying Exceed the limit of tries and Dominos I.P etxn will call me. After 2 - 3 mins I got a call from them and I placed my order. The order taker was SAUD 1 My bill no. 190 and confirmed the Time of order and amount of order.

I received my order within...
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G
gauravrules81
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed delivery

Address:Ghaziabad, Uttar Pradesh

Hi i m great fan of Domino's from the last 10 years and i ordered pizza from it regularly on 09.07.11 i have ordered a pan for all pizza and galic bread with chees from Indirapuram, Aditya mall, Ghaziabad, UP India outlet at 9:27 PM the person over the phone told me that we wont be able to deliver the pizza within 30 min as it is considered as bulk order. But i have recived the pizza after 1 1/2 hours i.e. by 11 Pm i tried to contact...
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Nimish7887
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery

Address:Thane, Maharashtra

i had ordered a pizza online and made a payment by debit card.But dominos failed to place my order even when my order payment was made the payment details are as follows

Cyber Receipt Date:06/07/2011 1:41 PM


___________________________________________________________________________

Transaction Details
___________________________________________________________________________br...
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D
drascheema
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not fresh

Address:Jalandhar, Punjab

My daughter harleen ordered 3 cheese pizzas from dominos on Saturday 2 July 2011.
The pizzas were not fresh even we were hungry we diidnt ate the said pizas , I have complained on dominos wesite there was no satisfactory response from their representative who called after complaint he told me that you must have complained to me before posting complaint on website. Just this much.
Very bad device from dominos.
Beware...
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kewlbabes
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude staff behaviour

Address:Bhopal, Madhya Pradesh

hello all,
I recently placed an order at the dominos centre in bhopal, the pizza was burnt, after complaining that to the manager, it ended up in a heated argument , though the pizza was replaced...but the behaviour of the staff and the manger is horrible...
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rakeshdutt689
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered

Address:Mumbai City, Maharashtra

I placed an order for Pizzas at 2040 hrs on 19 Jun 11 at Dominos Colaba branch on phone No.[protected]. At 2145 the order was not delivered to me so I made a call to Dominos, I was told order has allready been dispatched and will be reaching any time. At 2200 Hrs the order was not delivered, I again made a call to Dominos, this time i was assured that order will reach any time. At 2230 I once made a call to Dominos and requested to speak...
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sasiprak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of pizza in 2 hours

Address:West Bengal

I ordered for a pizza at 8 50 pm from Dominos in Ajay Nagar kolkata Order No 216.A lady picked up the phone,took down the order and told me that the service guarantee of 20 minutes would not be applicable.I told her that 1 hour would be fine which means the pizza could be delivered at 9 50 pm.I started calling up the outlet from 9 50.No one picked up the call till 10.40 after which one Mr Ramesh answered the phone and introduced himself as...
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ashishdevavni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted, but no order served

Address:Bangalore, Karnataka

Hello Sir,


I tried to order through online getway.. My mobile no. is [protected]... I am attaching the transaction received also from axis bank where my money got deductetd but no order received by dominos branch.. Finally i had to order on call and paid the money cash.


Would you plz help me to get my refund back..For your referance i am attaching the transaction receipt..

I have...
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Shubha Modi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery

Address:Mumbai City, Maharashtra

I ordered one Pizza, one Garlic Bread and one Choco Lava Cake on June 5, 2011 at 8:16 PM from Dominos Pizza under order number 238. The order was delivered by Shop No A1, A2, Laxmi Building, Byculla, Mumbai. The order however was delivered after 1hr at 9:20 PM against the claim of delivery within 30 min of Dominos Pizza. Nonetheless I paid the full amount of Rs 453 and took the delivery. On opening the packets however I found that the pizza...
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Rammy007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No home delivery in Slum areas

Address:Mumbai City, Maharashtra

The service of domino is only for the persons staying in flats and bungalows, the peoples of slums are totally ignored by the pizzas and burgers home delivery...The advertisement shows that the best service ever anywhere anytime ... but this is only for the flats and bungalows public's.

I given the order of 1 Regular Size-Peppy Veg-Pizza, but after hearing the address that I am staying baiganwadi-Govandi Chwal,, the domino...
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abhishek.techno
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and pathetic response from Dominos executive in Omaxe mall gurgaon center

Address:Gurgaon, Haryana

Hi,

I am Abhishek kumar, a frustated customer from Dominos. This is almost every time that I get a negative response from Dominos Omaxe mall executives. I have ordered a Meatza pizza without Ham and they have delivered Meatza pizza with ham which is really unacceptable. Every time I ask for Corporate discount, we used to hear a bad voice from there side. I had a very good experience with Dominos Noida outlets but here in gurgaon...
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ashi_rajen
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offers were not made available

Address:Pune, Maharashtra

We ordered 5 pizzas at (3 veg cheese burst, 2 large non-veg) Domino's pizza at Infosys Ph-2 counter. After giving the order we came to know that we were entiled for any of the following two offers
1. 100/- off on second pizza (Coupon Code: BT-200A)
2. 15% discount on pizzas and breads (Coupon Code: BT-0380)
As far as I know we were entitled to know the offers, while ordering the pizzas. Later when we complaint about...
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dasguptadj
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect bill

Address:Bangalore, Karnataka

Date : 5th May2011
Time : 9 : 10 PM
Order No : 116

I like dominos pizza and have been ordering pizza for last 1 year to my HSR layput house. I generally do an online delivary and pay by credit card and never had any issues. Today I ordered online and choose the option to pay by cash. On internet the bill showed 967.86 but the delivary boy brough a bill with the amount 1064.76. Actually on internet I got a discount...
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nishant1985
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transacted but order not showing

Address:Bangalore, Karnataka

Hi,

I had ordered the pizza through Dominos website. After making the payment, the website did not redirect me to the confirmation page. Instead it just froze. It happened twice. After 2 minutes, i got a message from HDFC Bank that the money has been transacted but when i called up the store they said the bill was not generated. Now i am stuck with 1000/- rs transaction in my account but no pizza to account for it. I have SMSes...
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shankerjha
Oct 16, 2022
This thread was updated on Oct 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dominos: Deducted Money Online But No Pizza Delivery

On 04-March-2011, on http://www.dominos.co.in I selected my pizza and paid the amount through my credit Card 04/03/2011 Transaction Number: 74568221063140116400010 DOMINOS PIZZA INDIA LTD Rs. 112.50
But I had neither received the Pizza nor the Money Back.

I Complained through the Dominos website feedback Reference ID is: 23570, 23427,23428
and Dominos Case #: 901867 [protected]@dominoscustomercare.com
br...
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Vailankanni dsouza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home delivery & Information

Address:Mumbai City, Maharashtra

I am Vailankanni dsouza
ph- [protected]/[protected]
Allan dsouza house, lower pakhadi , shastri nagar, Kanjur Marg E Mum 42.
Email: [protected]@gmail.com/[protected]@yahoo.com

Date: 25/3/11

Respected Sir,
I vailankanni dosuza residing at Kanjur Marg East am complaining against Domino's Pizza.

On this date i tried to place an order with domino's pizza home delivery...
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sbalaji2610
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFICIENCY OF SERVICE AND LACK OF COURTESY

Address:Chennai, Tamil Nadu

Sir,

I ordered for Dominos Pizza through their website (Order Online page). I ordered pizzas for the amount totalling to Rs.562.50 including tax. My order number is 139and I ordered at 8.40 pm on 6th March 2011. I paid for the amount online using my State Bank of India credit card and I also got a confimation of the debit from my card through a message from my bank to my mobile number [protected]. Also I got the confirmation...
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