EaseMyTrip.com Complaints & Reviews

This is in regard to a flight I booked from Delhi to Leh, for the 21st of December, although the money was deducted from my account the ticket has not been booked. I have been trying to reach customer support but to no avail.

UPI Transaction I'd:[protected]
Order ID: 92381675

Really shocked to notice the fraudulent activity of travel company EaseMyTrip.com. I purchased air line tickets for March'22 ( 19.03.22 ~ 24.03.22 ) through this travel agent on 09.08.21 for my travel in March'22 ( Booking ID - EMT[protected] . To my big surprise, yesterday the ticket was auto cancelled / system cancelled by the travel company at 1:54 PM. This is totally fraudulent activity of EaseMyTrip as I never cancelled the tickets myself.

I want immediate re-issuance of air line tickets with same itinerary with compensation due to mental agony for last one day within next 2 working hours failing which I'm going to take extreme step against the EaseMytrip.com

Book my ticket in indigo 6E-515 through easemytrip, PNR NO-TR2W5X, , ticket no-TR2W5X/1/1 on 1 dec and cancelled on 4 dec 2021, my flight is scheduled on 11 DEC 2021, till now I did not get my refund please help

I book my ticket in indigo 6E-515 through easemytrip, PNR NO-TR2W5X, , ticket no-TR2W5X/1/1 on 1 dec and cancelled on 4 dec 2021, my flight is scheduled on 11 DEC 2021, till now I did not get my refund please help

I am transfer EMTWallet money to bank account on date 10.11.2021 but I have not received my money. i have contact to customer care several times and they every time thay said wait 72 hrs and its more than one month and stil i am waiting for refund. my booking no is EMT82549369, PNR - Z6R9B.
This is not the way I expect the company to treat its customers. Kindly do the needful and make the refund as soon as possible.

I booked air ticket via ease my trip planners, once did payment via net banking, payment gateway partner was atom technologies so error showed after putting up top but payment s deducted, made another booking through debit card via ease my trip planner gateway directly, which got confirmed. I got confirmation mail from atom technologies that they received the payment while ease my trip are refusing about dual payments

Date of reservation railway ticket 24/11/21
Kottayam To Udupi
Passangers 5Nos.
Could not complete reservation
Train no. 22653/ Tvc Nzm Express
Booking ID : EMT91216406

Dear Sir/Madam, I Mr.Choudhary Ramkripal Roy would like to bring to your notice that I had booked my tickets in February 2020 for travel date 25th March 2020 for 5 people for Rs.50k and above but my trip got cancelled due to COVID lockdown and the amount was transferred to my wallet in September 2021.The problem is that the amount which is credited in my wallet can only be used when I receive the OTP on my email id and due to some technical issues l am unable to receive the OTP.l have been repeatedly trying to contact your customer care number but invain it never happened.So I request you to kindly transfer my outstanding amount to my account from my wallet.As it has been nearly 2 years and the amount is big.Hope you understand and oblige me by doing the needful ASAP.Thanks Choudhary Ramkripal Roy

Hi I would like to track the status of my cancelled ticket refund. Do let me know how to go about it. Thanks.

Prerna Mahajan
PNR refund / cancellation : D6VKVY
Refund date : 15 November 2021
Flight no. SG731 Hyd-Pat
[protected]

I have cancelled the hotel booking on 28.11.2021 but I have not received the any information related to refund. Regarding the same, I have given complaint through phone call even then there is no solution. Please find the following booking ID EMT91422585 and do the needful

I have booked 5 flight tickets (PNR UJUP49P) of Rs 23972/ in IndiGo airlines from EaseMytrip apps as on 24 Oct 2021 .
IndiGo airlines automatically cancelled my tickets and given options for reschedule / or cancel without any charges deduction. I was not convenient on reschedule our journey and cancelled my journey . Today I received refund amount of Rs 22572/. after deducting Rs. 1400 / ..This EaseMytrip company is not make trip...

Highly incompetent. Horrible service. Will never use again

Sir/Madam,
I had booked a train ticket from Easemytrip.com on 20.11.2021 and cancelled the same was for non confirm.
The ticket refund amount was not refunded by Easemytrip.com.
In this connection i was sent many emails and call to concerned customer care Numbers by telephonically. But not refunded yet.
I request you please take the necessary action and do the needful sir.
The ticket's details,
1. Easemytrip transaction ID:EMT90920484
2. PNR No:[protected]
Thanking you,
Yours Sencerely
M.Sampath

I tried to book a ticket from Hyderabad to new delhi for 23rd December. Money got deducted from my bank account via UPI payment. But i cant see any booking in easemytrip app. Can you please check the attached screenshot for the payment IDs and confirm if i get the money refunded.

My Booking id:EMI91517063.
There three field to cancel in Android application. but
1. Select Room
2. Check Refund
3. Confirmation

I click select room to check refund.
once i click its ask OTP. and cancelled without Showing Check Refund and Confirmation.

Its Bug.. I complaint them.. they not ready to agree. hotel telling please talk to your Booking manager.. he is not resolving any issues. its said only not possible to anything.. i im asking revice my cancellation.. they won't agree that.

won't experience with easymytrip. there is no proper communication from them

On 23th November 2021 I booked a ticket online via EasMyTrip.com from Delhi to Bhopal, date of journey being 26/11/2021 by Chennai Rajdhani (12434).
I received a ticket saying booking pending although the amount of Rs.2806.1/- was deducted.
On query via e-mail (since telephone was not accessible) for the ticket status EaseMyTrip.com replied "
Your booking is rejected
We regret to inform you that the host is unable to accept your booking
. Your amount would be Refunded automatically. " Further they promised " Rs.2806.1 has been processed in your account. It takes 3-4 working days for refunded to reflect. "
But till date that more than a week the amount has not been refunded .
Please initiate the refund as soon as possible .

Two tickets were cancelled having PNR NO.[protected] and [protected] but I haven't received refund money.

I've booked a premium flex flight ticket from Cochi to Delhi (Air Asia) on 13 November 2021. Later, I've cancelled the same. The refund has not been issued yet. Kindly initiate the refund process as soon as possible. I'm hereby attaching the flight tocket along with this.
Thanks and regards
Afia karim

I booked an Air India flight number AI-807 from Delhi to Bangalore for[protected] for 9 passengers from Ease My Trip on 19-11-21 by paying Rs 46103/- The booking Id is EMT90872370 and PNR is H9013.

Within two hours of booking, I had to cancel the ticket. But before cancelling, I confirmed from Ease My Trip, Air India customer service as well as DGCA Passenger Charter that I will get full refund without any deductions if I cancel any domestic booking within 24 hours of booking. ( Screenshot of DGCA Passenger Charter attached) Only then I cancelled my booking on the same day within two hours of booking.

I was astronished to see that Ease My Trip refunded me only Rs 12393/- on the same day instead of Rs 46103/- on the grounds that I cancelled my booking under normal cancellation. Nothing of this sort was told to me during my telephonic conversation.

I made many calls and sent emails to Ease My Trip as well as Air India but without any fruitful results.

Kindly help me getting balance amount of my refund pl. I shall be very thankful to you

Tejpreet Singh Wasu
[protected]

I have created my account in EaseMyTrip, now I have to delete my account permanently but it is not showing the option to delete. Please provide the necessary steps to delete my account.