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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 24

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K
Dec 14, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
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EMT Wallet money is Not credited to my account.

Address: Building No. - 223, Patparganj Industrial Area, New Delhi - 110092
Website: www.easemytrip.com

I am transfer EMTWallet money to bank account on date 10.11.2021 but I have not received my money. i have contact to customer care several times and they every time thay said wait 72 hrs and its more than one month and stil i am waiting for refund. my booking no is EMT82549369, PNR - Z6R9B.
This is not the way I expect the company to treat its customers. Kindly do the needful and make the refund as soon as possible....
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M
Monikasaxena
from JAIPUR, Rajasthan
Dec 12, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
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Air tickets

Website: Ease my trip

I booked air ticket via ease my trip planners, once did payment via net banking, payment gateway partner was atom technologies so error showed after putting up top but payment s deducted, made another booking through debit card via ease my trip planner gateway directly, which got confirmed. I got confirmation mail from atom technologies that they received the payment while ease my trip are refusing about dual payments...
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J
JoshyJoseph K
from Kottayam, Kerala
Dec 11, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Refund of Railway Ticket

Address: Kunnathu, Kizhakkanmattom.p.o,Kottayam-686652, Kerala

Date of reservation railway ticket 24/11/21
Kottayam To Udupi
Passangers 5Nos.
Could not complete reservation
Train no. 22653/ Tvc Nzm Express
Booking ID : EMT91216406...
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N
NanuKanu
Dec 10, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Refund from my wallet to my bank account

Dear Sir/Madam, I Mr.Choudhary Ramkripal Roy would like to bring to your notice that I had booked my tickets in February 2020 for travel date 25th March 2020 for 5 people for Rs.50k and above but my trip got cancelled due to COVID lockdown and the amount was transferred to my wallet in September 2021.The problem is that the amount which is credited in my wallet can only be used when I receive the OTP on my email id and due to some technical...
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P
Prerna Mahajan 91
from Hyderabad, Andhra Pradesh
Dec 7, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Refund on cancellation of ticket

Hi I would like to track the status of my cancelled ticket refund. Do let me know how to go about it. Thanks.

Prerna Mahajan
PNR refund / cancellation : D6VKVY
Refund date : 15 November 2021
Flight no. SG731 Hyd-Pat
[protected]...
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R
Rithvika Sridhar
Dec 7, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Refund not received against Hotel booking cancellation

I have cancelled the hotel booking on 28.11.2021 but I have not received the any information related to refund. Regarding the same, I have given complaint through phone call even then there is no solution. Please find the following booking ID EMT91422585 and do the needful...
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A
Alok_86
from Bettiah, Bihar
Dec 7, 2021
Jan 2, 2022
This thread was updated on Jan 2, 2022
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Full refund not credited after automatically cancelled flight tickets

Address: Delhi

I have booked 5 flight tickets (PNR UJUP49P) of Rs 23972/ in IndiGo airlines from EaseMytrip apps as on 24 Oct 2021 .
IndiGo airlines automatically cancelled my tickets and given options for reschedule / or cancel without any charges deduction. I was not convenient on reschedule our journey and cancelled my journey . Today I received refund amount of Rs 22572/. after deducting Rs. 1400 / ..This EaseMytrip company is not make trip...
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E
easemytripsucks
Dec 6, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Horrible travel agency, terrible service

Highly incompetent. Horrible service. Will never use again...
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M
Ms1977
from New Delhi, Delhi
Dec 4, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Delayed/Denied for refund against my cancelled ticket amount--Reg

Sir/Madam,
I had booked a train ticket from Easemytrip.com on 20.11.2021 and cancelled the same was for non confirm.
The ticket refund amount was not refunded by Easemytrip.com.
In this connection i was sent many emails and call to concerned customer care Numbers by telephonically. But not refunded yet.
I request you please take the necessary action and do the needful sir.
The ticket's details, br...
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S
svsram4
from Bengaluru, Karnataka
Dec 2, 2021
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Money deducted, but ticket not generated.

I tried to book a ticket from Hyderabad to new delhi for 23rd December. Money got deducted from my bank account via UPI payment. But i cant see any booking in easemytrip app. Can you please check the attached screenshot for the payment IDs and confirm if i get the money refunded....
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B
BalaBsm
from Saint Thomas Mount, Tamil Nadu
Dec 2, 2021
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Technical Issue With Easemytrip Android application

Address: New Delhi

My Booking id:EMI91517063.
There three field to cancel in Android application. but
1. Select Room
2. Check Refund
3. Confirmation

I click select room to check refund.
once i click its ask OTP. and cancelled without Showing Check Refund and Confirmation.

Its Bug.. I complaint them.. they not ready to agree. hotel telling please talk to your Booking manager.. he is not resolving...
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M
Muskan Khemani
from Deoli, Delhi
Dec 2, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
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Easemytrip Online Ticket Booking Rejected but Amount not refunded

Website: Easemytrip.com

On 23th November 2021 I booked a ticket online via EasMyTrip.com from Delhi to Bhopal, date of journey being 26/11/2021 by Chennai Rajdhani (12434).
I received a ticket saying booking pending although the amount of Rs.2806.1/- was deducted.
On query via e-mail (since telephone was not accessible) for the ticket status EaseMyTrip.com replied "
Your booking is rejected
We regret to inform you that the host is unable...
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K
Koshal Kumar Mahajan
Nov 30, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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After cancellations I have not received payment

Two tickets were cancelled having PNR NO.[protected] and [protected] but I haven't received refund money....
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A
afiakarim
Nov 30, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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Refund issue of flight ticket booking

I've booked a premium flex flight ticket from Cochi to Delhi (Air Asia) on 13 November 2021. Later, I've cancelled the same. The refund has not been issued yet. Kindly initiate the refund process as soon as possible. I'm hereby attaching the flight tocket along with this.
Thanks and regards
Afia karim...
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T
from Phagwara, Punjab
Nov 30, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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Partial refund received against full entitlement

I booked an Air India flight number AI-807 from Delhi to Bangalore for[protected] for 9 passengers from Ease My Trip on 19-11-21 by paying Rs 46103/- The booking Id is EMT90872370 and PNR is H9013.

Within two hours of booking, I had to cancel the ticket. But before cancelling, I confirmed from Ease My Trip, Air India customer service as well as DGCA Passenger Charter that I will get full refund without any deductions if I cancel...
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J
Janani Aravapalli
Nov 28, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
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Delete my account in EaseMyTrip

I have created my account in EaseMyTrip, now I have to delete my account permanently but it is not showing the option to delete. Please provide the necessary steps to delete my account....
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6
6067
Nov 27, 2021
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Refund Not Received

Address: 301 302 b wing rameshwara complex sector 28 ulhashnagar Thane Mumbai - 421004

I would like to raise the complaint against the insufficient refund with respect to flight cancellation.
I have booked the ticket Ease my tip.com, Booking ID ¬ EMT 82665707 for INR-9544.00.
The original career was Air-India & Booking ID H9BC8 journey date 6th Nov.
Which was got canceled without any prior information
Eventually I have the rights to receive full refund as per the rule for any cancellations from...
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S
Shiv Sati
Nov 24, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
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I'm complaining about pending booking not yet confirmed

Used app for first time as I believe in you pending booking till now not confirmed don't want to make my trip ruined if hotel deny my booking paid full amount so it's my right to recieve proper reply from you know you will help me....
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K
Krishna Murthi Sundaram
from Ernakulam, Kerala
Nov 24, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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No Response - Flight Delayed 27 Hours - 5 Reminders - Dodging

Dear Sir / Madam
Booked a flight from U S to INDIA with a layover of 5 hours at dubai.

the flight now is laying over at Dubai by 27 hours.

since a girl student is flying alone and as per the clause of IATA about delayed flights, we are eligible for alternate flights.

called the customer care and spoke to few inclding Mr Karthik, they promised to send a link and the link isnt working. br...
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D
debajit.das
from Gurgaon, Haryana
Nov 23, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Illegally consumer practice: Did not comply to assurance of free cancellation charge

Hi,

While booking this ticket I paid Rs 1200 extra for free cancellation. However, while I opted for canceling the attached ticket, I was illegally charged a cancellation charge which was committed as free as clearly mentioned in the below mail. Please arrange to take up the matter with the company since even after the written request the company has refused to refund me the full amount.

Regards,
br...
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