EaseMyTrip.com Complaints & Reviews

Highly incompetent. Horrible service. Will never use again

Sir/Madam,
I had booked a train ticket from Easemytrip.com on 20.11.2021 and cancelled the same was for non confirm.
The ticket refund amount was not refunded by Easemytrip.com.
In this connection i was sent many emails and call to concerned customer care Numbers by telephonically. But not refunded yet.
I request you please take the necessary action and do the needful sir.
The ticket's details,
1. Easemytrip transaction ID:EMT90920484
2. PNR No:[protected]
Thanking you,
Yours Sencerely
M.Sampath

I tried to book a ticket from Hyderabad to new delhi for 23rd December. Money got deducted from my bank account via UPI payment. But i cant see any booking in easemytrip app. Can you please check the attached screenshot for the payment IDs and confirm if i get the money refunded.

My Booking id:EMI91517063.
There three field to cancel in Android application. but
1. Select Room
2. Check Refund
3. Confirmation

I click select room to check refund.
once i click its ask OTP. and cancelled without Showing Check Refund and Confirmation.

Its Bug.. I complaint them.. they not ready to agree. hotel telling please talk to your Booking manager.. he is not resolving any issues. its said only not possible to anything.. i im asking revice my cancellation.. they won't agree that.

won't experience with easymytrip. there is no proper communication from them

On 23th November 2021 I booked a ticket online via EasMyTrip.com from Delhi to Bhopal, date of journey being 26/11/2021 by Chennai Rajdhani (12434).
I received a ticket saying booking pending although the amount of Rs.2806.1/- was deducted.
On query via e-mail (since telephone was not accessible) for the ticket status EaseMyTrip.com replied "
Your booking is rejected
We regret to inform you that the host is unable to accept your booking
. Your amount would be Refunded automatically. " Further they promised " Rs.2806.1 has been processed in your account. It takes 3-4 working days for refunded to reflect. "
But till date that more than a week the amount has not been refunded .
Please initiate the refund as soon as possible .

Two tickets were cancelled having PNR NO.[protected] and [protected] but I haven't received refund money.

I've booked a premium flex flight ticket from Cochi to Delhi (Air Asia) on 13 November 2021. Later, I've cancelled the same. The refund has not been issued yet. Kindly initiate the refund process as soon as possible. I'm hereby attaching the flight tocket along with this.
Thanks and regards
Afia karim

I booked an Air India flight number AI-807 from Delhi to Bangalore for[protected] for 9 passengers from Ease My Trip on 19-11-21 by paying Rs 46103/- The booking Id is EMT90872370 and PNR is H9013.

Within two hours of booking, I had to cancel the ticket. But before cancelling, I confirmed from Ease My Trip, Air India customer service as well as DGCA Passenger Charter that I will get full refund without any deductions if I cancel any domestic booking within 24 hours of booking. ( Screenshot of DGCA Passenger Charter attached) Only then I cancelled my booking on the same day within two hours of booking.

I was astronished to see that Ease My Trip refunded me only Rs 12393/- on the same day instead of Rs 46103/- on the grounds that I cancelled my booking under normal cancellation. Nothing of this sort was told to me during my telephonic conversation.

I made many calls and sent emails to Ease My Trip as well as Air India but without any fruitful results.

Kindly help me getting balance amount of my refund pl. I shall be very thankful to you

Tejpreet Singh Wasu
[protected]

I have created my account in EaseMyTrip, now I have to delete my account permanently but it is not showing the option to delete. Please provide the necessary steps to delete my account.

I would like to raise the complaint against the insufficient refund with respect to flight cancellation.
I have booked the ticket Ease my tip.com, Booking ID ¬ EMT 82665707 for INR-9544.00.
The original career was Air-India & Booking ID H9BC8 journey date 6th Nov.
Which was got canceled without any prior information
Eventually I have the rights to receive full refund as per the rule for any cancellations from provider's end.
However, I have received only INR 2733.00 against the same any this undesirable as against the rule.
I believe, customer should not responsible for liaising and chasing for any internal settlements between Ease my trip.com
And their career partners.
So please take this matter on serious basis and do the complete refund at earliest.
Trust Ease my trip.com will fix the embarrassing situation and take necessary action as per their market reputation.
It’s totally harassment with from Ease My Trip.com as it was not customer friendly
With Warm Regards
NARAYAN CHANDRA DAS
[protected]
[protected]@yahoo.com

Used app for first time as I believe in you pending booking till now not confirmed don't want to make my trip ruined if hotel deny my booking paid full amount so it's my right to recieve proper reply from you know you will help me.

Dear Sir / Madam
Booked a flight from U S to INDIA with a layover of 5 hours at dubai.

the flight now is laying over at Dubai by 27 hours.

since a girl student is flying alone and as per the clause of IATA about delayed flights, we are eligible for alternate flights.

called the customer care and spoke to few inclding Mr Karthik, they promised to send a link and the link isnt working.

they asked screen shot and the same had been given.

5 reminder mails sent, no reponse from EASE MY TRIP

Hi,

While booking this ticket I paid Rs 1200 extra for free cancellation. However, while I opted for canceling the attached ticket, I was illegally charged a cancellation charge which was committed as free as clearly mentioned in the below mail. Please arrange to take up the matter with the company since even after the written request the company has refused to refund me the full amount.

Regards,

Debajit Das
Cell: [protected]
69 Bank Apartment
Plot 22, SEctor 4 Dwarka
New Delhi 110078

While I was trying to book by flight tickets from Kolkata to Port Blair on 23.11.2021, the ticket amount of Rs. 17084 has been debited from my HDFC bank account but the tickets have not been booked and no booking reference has been provided to me. The transaction reference no. is[protected].
Kindly refund my debited amount as early as possible.

Regards,
Jayeeta Mahata
Mobile No. [protected]

This is with regard to cancellation of the flight from Nagpur to Pune PNR no. R7MKXP, dated 2nd Aug'2021. I booked the ticket from EaseMyTrip.com, the flight got cancelled by the airlines for which I have not received the refund of INR 4496/- till date. I have been following up since then. There is no proper response. I was ensured that I will get the refund of the cancelled flight, since it was done by the airlines.

Kindly help to get this resolved ASAP.

I booked a ticket which costed 3497 rupees from Mumbai to Coimbatore using Easemytrip application. I used Gpay to pay the same amount to Easemytrip. The amount has been debited but the ticket hasn't been booked.

Their whatsapp support asks for booking id or PNR number which is not available in this case as the ticket hasn't been booked. So the whatsapp support is of no use unfortunately

I tried to book train ticket from Pune to Hazrat Nizamuddin Delhi, but it didn't got completed, the amount was deducted but the status is showing pending. I tried chatting but it is unable to verify email id. Thats why raising complaint here.

Email id - [protected]@gmail.com
Booking id - EMT90954732
Number of Tickets - 2
Ticket 1 Name - Subhash Walmiki
Ticket 2 Name - Seema Walmiki
Train Date - 11/26/2021

I have booked a bus from Bangalore to Hyderabad (Orange Travels) for[protected] and the money has been debited from my account but the confirmation page was stuck on loading for too long and it didn't confirm. I have tried to email them so many times with no response kindly revert back
The details are as follows:
Name: Sreeja Sridhar
Mobile number: [protected]
Email Id: [protected]@gmail.com
Transaction ID (Gpay) :[protected]

I booked my train tickets through ease my trip and they deduct my amount but I was unable to log in irctc and its showing status pending... how do I log in irctc. will it be cancelled. no one is picking customer care call.
my booking id is EMT90900869

My refund is still not processed. You are a fraud company. I will file a case in consumer court soon. Its been 15 days i am running behind my refund.
EMT89999902