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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 25

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B
BiplabMahata
from Jhargram, West Bengal
Nov 23, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Amount debited from bank account but ticket not booked

While I was trying to book by flight tickets from Kolkata to Port Blair on 23.11.2021, the ticket amount of Rs. 17084 has been debited from my HDFC bank account but the tickets have not been booked and no booking reference has been provided to me. The transaction reference no. is[protected].
Kindly refund my debited amount as early as possible.

Regards,
Jayeeta Mahata
Mobile No. [protected]...
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Yash Satija
Nov 21, 2021
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Refund not initiated for cancelled ticket

This is with regard to cancellation of the flight from Nagpur to Pune PNR no. R7MKXP, dated 2nd Aug'2021. I booked the ticket from EaseMyTrip.com, the flight got cancelled by the airlines for which I have not received the refund of INR 4496/- till date. I have been following up since then. There is no proper response. I was ensured that I will get the refund of the cancelled flight, since it was done by the airlines.

Kindly...
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N
Navin18
from Erode, Tamil Nadu
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Amount debited but ticket not booked

Address: Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I booked a ticket which costed 3497 rupees from Mumbai to Coimbatore using Easemytrip application. I used Gpay to pay the same amount to Easemytrip. The amount has been debited but the ticket hasn't been booked.

Their whatsapp support asks for booking id or PNR number which is not available in this case as the ticket hasn't been booked. So the whatsapp support is of no use unfortunately...
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K
Kamy295
Nov 20, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Train ticket shows pending, amount is deducted

Address: Pune

I tried to book train ticket from Pune to Hazrat Nizamuddin Delhi, but it didn't got completed, the amount was deducted but the status is showing pending. I tried chatting but it is unable to verify email id. Thats why raising complaint here.

Email id - [protected]@gmail.com
Booking id - EMT90954732
Number of Tickets - 2
Ticket 1 Name - Subhash Walmiki
Ticket 2 Name - Seema Walmiki
Train Date...
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Sreeja Sridhar
Nov 20, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Money has been debited but the booking hasn't been done

Address: Building No.- 223, Patparganj Industrial Area, New Delhi - 110092 (India) Email us: [email protected]

I have booked a bus from Bangalore to Hyderabad (Orange Travels) for[protected] and the money has been debited from my account but the confirmation page was stuck on loading for too long and it didn't confirm. I have tried to email them so many times with no response kindly revert back
The details are as follows:
Name: Sreeja Sridhar
Mobile number: [protected]
Email Id: [protected]@gmail.com
Transaction...
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Dhruv Khurana
Nov 19, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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My status of ticket

I booked my train tickets through ease my trip and they deduct my amount but I was unable to log in irctc and its showing status pending... how do I log in irctc. will it be cancelled. no one is picking customer care call.
my booking id is EMT90900869...
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M
Mitesh.mutha
Nov 19, 2021
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Refund Fraud. 15 days still no refund.

My refund is still not processed. You are a fraud company. I will file a case in consumer court soon. Its been 15 days i am running behind my refund.
EMT89999902...
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R
rb12
Nov 18, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
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Cashback not credited

I booked train tickets using easemytrip
i was supposed to get 1032 as cashback, but no mention of it
booking id -- emt90809494...
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D
DIVdj
Nov 17, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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Rescheduling

I asked via mail to EASEMYTRIP customer care on 14th Nov to reschedule my flight of 21st Nov 2:30 am Muscat to Mumbai AIR INDIA and shift my ticket to 28th Nov 3:25 am Muscat to Mumbai AIR INDIA. I did the payment of difference on 14th Nov via the payment link on mail. Till 17th Nov, I kept mailing them to send the updated ticket details which they didn't. Now my friend called the toll free number as I am out of India and cannot call on toll...
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ABHILASH KUMAR S
from Pune, Maharashtra
Nov 17, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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Flight Booking cancelled and they have deducted reschedule charge 2 times

I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: 15/11/2021) with an amount of 5, 292.00 with flexi plus fare. After that I have rescheduled the journey date to 16/11/2021 by paying an additional amount of 398.00 Rs, hence my total payed amount becomes 5, 690.00 Rs.

Then I have cancelled my ticket on 11/11/2021 and your team has deducted an amount of 2658 (Airline penalty = 1000, EMT...
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V
vijey_1203
Nov 16, 2021
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Money deducted but flight ticket not issued

Address: NEW DELHI

I booked two flight tickets in the name of sri murugan from Coimbatore to Delhi via easemytrip.com .The cost for tickets amounting to nine thousand eight hundred and eight rupees was credited with but the requisite ticket was not issued.I need the issue to be resolved and the ticket issued forth with .I'm attaching the transaction details of the said transfer. thank you...
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V
Vg977
Nov 15, 2021
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Refund issue not resolved

Ticket cancelled but refund amount not yet received in account . Reference number EMT90002005 EMAIL ID [protected]@gmail.com . PLEASE TRACK MY REFUND ITS MAKE A LOSS OF 50 RUPEES PERDAY OF MY EARNING...
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R
riachavhan
Nov 15, 2021
Nov 16, 2021
This thread was updated on Nov 16, 2021
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Money deducted and ticket is not booked

I have book ticket on 14 Nov 2021and money is deducted but ticket is not book...
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Venugopal PA
Nov 14, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Wrong Date Booking

Address: New Delhi

I Booked BLR - GOA-BLR onward 10th Feb 2022 and return 13th Feb 2022 but after making the payment the booking shows the return flight as 13th March instead of Feb and my friend also booked for the same flight and he also got the wrong return flight of 13th March, there is something wrong in the booking system or this is fraud.
My Booking ID: EMT90594296
My Friend Booking ID: EMT90593561
PLEASE HELP ME !!!...
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DhanaS18
from MUMBAI, Maharashtra
Nov 11, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Fund deducted but didn't received my air ticket

I booked flight ticket from Bangalore to Mumbai for 9th Dec 2020 on 9th Nov 2020 around 8 pm, amount hot deducted from my bank but i didn't recieved any ticket or confirmation. They have not notified it is failed or successful. This is very bad experience i want my refund back. Tried to call on their customer care but didn't get any response. Attached screenshot of payment done....
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S
Sp106563
from Delhi, Delhi
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Tickets pending

Address: 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092

My booking id: EMT90246698
MY email id: [protected]@gmail.com
I have booked a roundway trip tickets from lucknow to Goa. My balance has already deducted 15, 286 from my account. Even payment status is showing successful in my google pay. But my tickets status is showing still pending. Please resolve this isse asap. & send my confirm tickets on my registered email....
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Sp106563
from Delhi, Delhi
Nov 9, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Tickets not confirmed

Address: 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092

Today i have booked a round trip flight tickets from lucknow to Goa. My 15, 286 rupees has deducted from my account (google pay). Payment status is showing successfull but it's more than 10 hours. My ticket status is showing still pending. I just want to confirm my tickets. No one is giving satisfactory reply in customer care calls on easemytrip customer care support....
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M
Meng Solo
Nov 8, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Fund deducted but didn't receive my air ticket

I try to book my air ticket from YONO APP just now and my payment has been deducted but I still didn't receive any Ticket or Reference Id, booking id or Confirmation message.Please look on it ASAP and Refund my Money ASAP, I have attached my transaction details....
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Amit 81
from Noida, Uttar Pradesh
Nov 8, 2021
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Air ticket not booked but amount debited

I have booked tickets from Hyderabad to Delhi for Amit Sharma and Naveen Pal on 30th October amounting 10867 but not ticketing done by the firm but amount has been debited from my account.

Plz reply when I will get my refund...
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S
supremeashoke2002
from Kolkata, West Bengal
Nov 8, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Flight rescheduled: No intimation need refund and additional cost

Address: 223, Patparganj Industrial Area, New Delhi - 110092 (India)

My Varanasi to Kolkata flight got rescheduled and there was no intimation to me over email, call or sms. I turned up at Varanasi Airport at 7pm and informed by airport authority that there was no such flight. While calling GoFirst airways they said that it got rescheduled and intimation has been send to tour travel agent easemytrip, it is their responsibility to inform you. Whereas easemytrip is saying all details has been provided to gofirst...
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