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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 29

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stephan2017
Sep 6, 2021
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Flight reschedule

This is in regard with my trip booking EMT85790825 / PNR:-TND4ED of an international flight. Since weeks, I try to reschedule this trip, but numerous calls and emails, even to the CEO, didn't help. There is a technical issue with the website which prevents me from rescheduling my flight at ANY date. I always get the same error message "Oops! No flights found.", no matter which dates I put in.
I tried to reschedule the flight by email...
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Nag77
Sep 4, 2021
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Please stop spamming my sms inbox

Hi,

I have never subscribed to ease my trip but I keep getting spam sms on my phone. Please stop them!!...
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There is no option for flight rescheduling in the ease my trip app and website. I raised a complaint several time through email and over call. Almost 10 emails I sent and 6 times called them over phone. From past 3 days, I couldn't able to reschedule my flight and now the price is sky-high. I have never seen this type of pathetic service and I will not recommend anyone to use ease my trip....
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prakashbsl
Sep 2, 2021
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My Booking status with Booking ID - EMT86563199 is pending

Address: Guwahati , Assam
Website: railways.easemytrip.com

I just booked 2 train tickets from Guwahati (GHY) to New Jalpaiguri (NJP) on 2nd September 2021 with train number - 02423 ( Dbrg Ndls Ac Spl )
Booking ID is EMT86563199
even though the money (3194.40 rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service...
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Urvashi Nanoti
Sep 1, 2021
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Amount deducted, Ticket Booking Pending

Flight Booking from Mumbai to Glasgow.
Amount of 74388 INR deducted from bank account and the ticket shows Booking Pending. No confirmed ticket received.

Name : Urvashi Nanoti
Origin : Mumbai
Destination : Glasgow
Date of travel : Sept 12, 2021
Amount deducted : 74388 inr
Booking ID : EMT[protected]...
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Amandivya19
Sep 1, 2021
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Money Deducted but PNR not provided for Train ticket

Address: FLAT NO 304, TULA APARTMENT, OLD BAAZAR ROAD, MORABADI, RANCHI

I have booked a ticket from Saharsa(SHC) to Ranchi(RNC) for 2nd September 2021 with booking id- EMT86507849 but didn't got the PNR for this ticket. There is no option for the pending entering IRCTC credentials later on and my money got deducted....
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Swapna90210
Aug 30, 2021
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Not complying with Air India reschedule policy

I had booked a flight from Trivandrum to Bangalore for 31st August. I wanted to reschedule the flight to September 10th from Kochi to Bangalore. According to Air India rescheduling policy they allow one free rescheduling till 30 September. Even after mailing them the Air India policy they refused to reschedule my flight because of which I had to cancel that caused huge losses to me. I want to know why the rescheduling was not carried out...
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VarnikhaHarshini
Aug 29, 2021
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Train ticket received without PNR Number

Address: No.102, Neocity Phase 3 A, Bakori Road. Wagholi.

Yesterday night I booked 4 tickets from Nager Coil to Pune.

I received eticket without PNR No. & Transaction no. attached eticket for your ref.

I done transaction with SBI internet banking.

Bank transaction ID:[protected]IGALWDBCB7...
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Sudhir Jain Singhi
Aug 28, 2021
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No refund since 80 days

Pnr U9TW8G
Flight was cancelled from airlines on 7th june
Payment made thorou mobiwik
Refund not received yet
Made almost 100 complaints and customer care calls almost 100+times but no response. Evertime telling to wait 7 more days and days
Mobile no. [protected]
[protected]@gmail.com
Mobiwik no [protected]
Mobiwik email [protected]@gmail.com...
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gobinath050186
Aug 28, 2021
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Refund EMT68969033

Booking id EMT68969033 i giving a refund request around a year ago still they are initiate the refund, regarding this issue i speak with the customer service around 20 times still they are not taking the proper action to solve the issue. I completely disappoint about the ease my trip booking service they are not care about the customer satisfaction, this may continue they will lose the customers please take necessary action about this refund...
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Shivanimistry
Aug 28, 2021
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Refund for hotel booking

Haven't recieved the refund for booking...
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Address: Easy Trip Planners Ltd. Delhi. Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

Ease My Trip (EMT) was holding a credit shell of Rs 8, 992 for me against PNR YBQWNM (airline SpiceJet) which I used along with an additional payment of Rs 500/- to book return tickets for Hyderabad - Kolkata (PNR F6Q8SY). These tickets were manually booked by EMT agent (on July 2nd, 2021) as bookings using credit shell cannot be made directly by the customer through EMT portal. Dates of travel were Friday Aug 20th with return from Kolkata...
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Address: Mumbai

EMT70808965

An amount of ₹ 5548/- was debited from my EMT wallet on 26th February 2021, and is not yet credited to my bank account, even after 6 months.
Every time I call or mail, they say 5-7 days, but still amt is not credited.
It shows their irresponsible and careless attitude towards customers, where refund is concerned.
I have sent numerous mails, updated bank details many times, called customer...
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Vaasudevaa
Aug 21, 2021
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Amount debited from bank, but ticket not booked

I have booked a flight ticket for Rs. 6, 437. The amount was debited from bank account, but the ticket booking was not completed.
Date of incident:[protected]
Time of incident: 10:29 PM

Request you to process the full refund at the earliest....
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Sturt
Aug 16, 2021
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Worst worst website

Address: No 19 1st Street vengAteshwara nagar

Such a worst booking service..I cancelled two tickets which cost around 9.4 k the refund is oly 200 ..and tat too 15 -20 days prior to the ticket date..

I need proper refund trying to contact customer care no proper response ..

And I am using this booking for first time ..and due to unavoidable situation cancelled it ..but the fee is horrible I don't recommend this .com for anyone ..and I need my refund properly...
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Sakthi6261
from Coimbatore, Tamil Nadu
Aug 14, 2021
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Ticket not confirmed. but, amount debited

Address: Delhi, , Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I have booked the 2 train tickets from Thiruthangal to Chennai - Egmore. After the payment, the page has stopped and showed as error. but, amount was debited from my account.
Name: Sakthivel
transaction screen shot attached....
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Sourav Eldho
Aug 13, 2021
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Full refund not initiated

I had applied for a refund for booking id EMT71170758, EMT71169800, EMT71170868 for your flight booked from DME-COK on THU-02JUL2020. I have received an incomplete refund for the above 3 tickets. I had paid initially and then there was a fare difference of INR 5814 per ticket for the confirmation of the ticket for which I paid again. I want the fare difference price to be refunded as soon as possible. I have been in contact with the Easemytrip...
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Rajeshrules27
Aug 12, 2021
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Wallet amount for new booking

Since last 1 week, I raised this issue to customer care that for my new bookings I am not able to use my wallet amount . I have rs 16, 252 in my wallet of easymytrip and I fed up with this thing. Every time I called customer care, they said you have to wait 24 -48 hours to resolve this issue. Could you tell me what do you want to do with my money. Am I able to use it or not.
Email id - rajeshrules27gmail.com...
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Hemant Satpathy
Aug 12, 2021
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Customer support

Address: Delhi

I had make two train tickets just few minutes back, my amount has been deducted from phone pay but few to some reason that tickect is not booked . I had requested samridhi one of their customer support she told me that I am not able to cancell it . I want my refund not in the wallet but to my bank account. Kindly do the necessary action. Thank you...
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Pradippahari
Aug 8, 2021
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Ticket cancelled and refund not credited to my account

Ticket PNR H9QVV, Booking ID EMT85205312, this ticket was booked on 30th July'21 and this ticket was cancelled on 31st July, 21. But did recieve refund amount till now. Called customer care number, but have not got confirmation of refund date . They was passing buck to airlines. please refund the amount on immediate basis....
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