Flipkart Complaints & Reviews

I ordered the product on 26th July and made the payment through "Pay later" mode provided by my bank (ICICI). I cancelled the order since flipkart has 0% policy to make sure your product gets delivered on time. I have worked for flipkart for a month and this is a true story. Only dates are provided and nothing else. Total amount which needs to be refunded is 5399/- . No action has been taken yet.

Sir mera account deactivated ho gya he please activate my account

Ordered Mac Mini from Flipkart on 17th July 2021 and it was delivered as scratched and dented. The physical damages were immediately highlighted to Flipkart and even the replacement also was of similar pathetic condition.

Flipkart approved the return and asked me to wait for pickup on 25th July 2021. But the pickup guy never came and everyday did false update of missing contents.

I had repeatedly mentioned that nobody is coming for pickup but Flipkart didnt care and cancelled my return request thrice. It is more than 15 days my amount is illegally withheld by Flipkart while their merchant is happy selling me a damaged and refurbished Mac.

Everyday their pathetic customer service claims to escalate the concern and some team would look into that. But till date not a single resolution has been provided yet.

Hii My name is Deepanjali..
Email id- deepanjali.[protected]@gmail.com
I am a regular user of flipkart and do shopping every month using flipkart pay later..and pay it before due date, always on time as can be shown in my track records also..
So for June pay later amount which needs to be paid in July, I opened the app as to make the payment and saw a late extra fee of 300 Rs.I called the customer care and told them about the issue and informed them that there was some issue in my mobile and I paying it today but please remove my late fee amount Rs300..but they told me that you need to IDFC bank for the removal of late fee of 300 Rs. I also asked the executive to make me talk to the senior but they cut the phone...3 times same thing happened..

Firstly, why should I pay extra fee of 300 when I m clearing dues..

Secondly, why I should talk to IDFC when I have shopped from Flipkart and not IDFC..

Thirdly such poor management and executive who don't know to talk and instead of transferring call to senior just cuts the phone everytime..

Is this how you deal with customers??

Still I have made the payment but wanted help to Kindly refund the extra paid fees of rs 300/-

Order delivered without installation they updated fake installation made me suffer for more than ten day complaining about the issue

Team,

Very dis-appointed with the flipkart service
I bought a TV which is 60k worth its been 20+ days [Still in BOX]
so far 4 people came - 1 to deliver, 3 to check in this pandemic situation as the TV is not turning ON as expected

I raised a complaint with in 3 to 4 days after i received TV based on the technician visit as he confirmed that its a faulty one

I was keep on calling customer care everyday & the update is like will get a replacement
But all of sudden today i see it was canceled

TV still in BOX

I am feeling very disappointed with the service & customer care team started disconnecting the call

I need some one who can help me on fixing the issue

Thank you
Prakash
91-[protected]

I have resolved all my dues in my flipkart paylater account . but still flipkart wrongly reported my outstanding dues to rs 1680. Due to which my credit rating came down from 810 to 770..i have called flipkart customer care but they put my call on hold and disconnected the call. Such poor responce from flipkart is no expecred

Hi,

I ordered a oppo reno 6 5G phone during the 27th July 2021 (Order id OD[protected]. The expected delivery was on 31st July 2021.

The delivery status in the website has not changed since 31st July, its still showing "dispatched to motherhub_csk".

The whole day i am waiting for the phone. There is no proper updates from flipkart after made many follow up

On 30 July 2021 I wanted to place an order worth Rs.947. I paid the money through Google pay but order didn't get placed. It's been 24 hours neither my order placed nor I got refund. Below image is the screenshot of payment details. When i called customer care they asked to me check with the bank . When I called bank customer care they are telling me your transaction completed we can't do anything. It's tooooo bad to face this type of issues from the company which is having so much trust &faith among people. Please don't loose it. Do the best at the earliest
Order ID - OD[protected]

I booked Poco X3 Pro with exchange of my old phone Samsung M10 which is 2 years old. While booking the value of old phone is said to be 3700 Rs. My old phone has discolouration but every other aspect of the phone works perfectly. No cracks, no breaks, no scratches. Good as new except for discolouration. The delivery guy checked my phone and said I had to pay 3600 Rs. for just the discolouration. If this was the case I would have checked while booking the phone. Such options are not available while booking. Now I have canceled the phone and I have to incur delivery charges now. The discolouration can be fixed by Flipkart for a very low price still don’t know why they are charging so much. Really disappointed with flipkart service.

Dear sir..

I have order a new Redmi note 10 pro, on 05 th July 2021. But I have received a dummy infinix mobile toy. On 09th July 2021. The same is I have done return request but Delivery boy asking paturn lock. I was call to customer service they taking lite my issue and 3 times I have done return request same 3 times delivery boy asking patern lock, I have received a toy, how can put patern lock to that toy. Kindly consider this complaint and take nesseasry action.

Regards
Govardhan Reddy
[protected]

Horrendous service. My brother ordered a microwave oven ref. FMPC[protected]. It has arrived early. As our need was urgent we offered to pick it up. But the customer service operator at Flipkart was totally uncooperative and refused to give contact details of the hub. This is cussed churlishness

I have ordered Boat earbuds from Flipkart. My order is received on time but when I opened the box the earbuds are missing from the case of the earbuds. Now I am requesting a call from Flipkart, they are messaging me the phone is unreachable. A few moments later I received a call from Flipkart, I shared my problem but he is muted my call few minutes after and no sound from his sides. I have ordered it for 999rs and now the conclusion I lost my money.

I have order a product on flipkart and it was suppose to be delivered on 29 july. I got message in morning that product is out for delivery and i was at home for whole day waiting for my product and in between i called to delivery person also but everytime he told me sir i m coming in half an hour and after 6 o clock he stoped picking my calls and later i got msg that we are not aboe to deliver today we will deliver it tomorow means 30 of july even on 30 july i waited for whole day but i didnt get any update and i called cusomter care and they are like u want the product then wait or do whater u like but we can tell u when it will he delivered . See its your fault flipkart that u could not deliver product on time and i wasted my 2 days bcoz o[censored] and still waiting for product for which i already paid . Plz take action on that and deliver my prodcuf with compensetion and inprove yiur service . Actuoy there shoukd be a law that i[censored] promised and still cant deliver the prodcuct then u have to pay fine then only company like flioakrt will work properly bcox now they think whats goiing to happen even if cuctosmer write to consumer forum so plz take action on this and i m going to file a complaint against flipkart
Vinod

I want to return my package but it asks for adhar card details which i am not sure on giving. Pls help

21st July i recieved a Treadmill from flipkart own brand Adrenex. When opened for assemply the product is not complete it was a 4 in treadmill and parts of stepper (1 of the 4 Exercises) was missing and the handle of treadmill is also missing. I have been terying to contact with resolve my issue and it's been 10days and the product is not even picked from my home for return. I dont know what to do. The support Cell is arguing for more time i dont know a well reputed brand in india can deal customers like this. Pls make it fast in this pandemic situation holding more than 10, 000 of our money is not moraly a good business plan.

I have ordered Oppo Reno6 5g mobile on 28th of July. It was showing delivery date 31st July. But till today (31st July) order is not shipped so how I can get order on delivery date. When I called customer care they first said issue will be resolved by 4th August. Now today they given date 5th August. This is very worst service I have ever seen. Also I haven't received any message after order placed but in app it is showing placed.

Order ID : OD[protected]
Complaint No : IN[protected]

Please try to resolve it ASAP. Total Payment made advance.

Hi
Team this is Bidyut sahaji and My concern is that i complaint a with issue Flipkart pay later service but no Resolution from Flipkart Pay later service loan Sanction Amt 3000/- from IDFC first bank but in cibil show 1000/- the main Problem is that in month of 5th may 2021 Due amount was 1559/- and minimum due option also there i spoke wilth flipkart CC they tell me can pay minimum it will be not impact on cibil score and i pay that when check my experian score its show over due 3098/- its totally wrong input i reach IDFC cc care they tell me that what flipkart updated IDFC first bank updated the same that mean Flipkart doing fraud with the minimum due which i pay Flipkart not updated to IDFC bank for that Reason its impact experian score score down 781 to 685 plz look at this matter and solve this Asp.

I have ordered a Laptop from Flipkart on 27 July 2021! But its not packed yet .Seller has not yet packed the product . Today is 31 July 2021, then when will it be going to delivered! Disappointed with Flipkart . Prime members are getting delivery in 2 days . Inspite of being Plus member, it is of no use. Not expected this from Flipkart.

I'm trying to buy a laptop called 14s dq3018tu at Flipkart from last 1 week at need laptop for my exams which going to be in next 2 weeks but from last 1 week I'm trying but they r not delivering at my location I'm tried of trying daily.